Care home · Poole
Figbury Lodge
Typical fee here £1,520–£1,860 a week Estimate
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Illustrative photo, not of Figbury Lodge- Address
- 2 Mitchell Road, Poole, BH17 8US
- Run by
- Shaw Healthcare (Group) Limited (8 services)
- Type of provider
- Independent (private company)
- Service
- Nursing home
- Beds
- 80 (registered with CQC)
- Nursing care
- Yes, registered as a nursing home (CQC registration)
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- September 2019 (7 years)
- Part of
- Shaw Healthcare
- Registered manager
- Kim Elizabeth Harris
- Company check
- Active, trading since 2005 (21 years), accounts up to date (Companies House 05391089)
- Last CQC check
- 26 May 2025
- Typical fees Estimated
- £1,520–£1,860 a week for nursing care (dementia). Our estimate from published local prices, not a quote. How we estimate
Registered to provide: Accommodation for persons who require nursing or personal care · Treatment of disease, disorder or injury
More in Poole: Care homes in Poole (25) · Best rated care homes in Poole · Care homes for dementia care in Poole · Care homes for elderly care in Poole · Care homes for care for adults under 65 in Poole
Open CQC's full report · CQC location ID 1-7395579276
An overview of Figbury Lodge
Registered with CQC as a nursing home, Figbury Lodge is based in Poole, run by Shaw Healthcare (Group) Limited. It supports adults of all ages, with registered specialisms in dementia.
Its latest CQC rating is Good overall (May 2025). It is one of 25 CQC-registered care homes in and around Poole; 25 of those are rated Good or Outstanding.
Costs to expect
We estimate Figbury Lodge at £1,520–£1,860 a week for nursing care (dementia), based on published prices in the region. Over a year that is roughly £79k–£97k.
Where a resident needs nursing, the NHS pays part of the fee straight to the home as NHS-funded nursing care, regardless of who pays the rest.
Council help is possible below £23,250 in savings: ask Bournemouth, Christchurch and Poole Council for a free care needs assessment.
Key points from CQC's visit
- People living on the transitional unit had access to rehabilitation services and therapists.
- There were 72 people living at the service at the time of inspection.
- The inspection was prompted by concerns about risk management and infection prevention and control within the service.
- People told us they were happy living at Figbury Lodge.
Inspected 5 May 2021; report published 18 May 2021; supporting 72 people at the time. Taken from CQC's own findings (Open Government Licence). Read the full report.
Who the service is registered for
Registration details from CQC.
Choice nearby
Choice is wide here: the 25 nearest other care homes are all within 3 miles, 23 of them rated Good or Outstanding, and the closest is Oakdale, under 0.5 miles away.
6 of the 24 nearest rated care homes have a more recent rating than this one.
It sits in Canford Heath ward, classed by ONS as urban (nearer to a major town or city), among the 50% least deprived neighbourhoods in England. NHS services here are planned by NHS Dorset ICB.
Within about a 10-minute walk there is a GP surgery (1 min), a pharmacy (1 min), a shop (1 min), a café (1 min) and a bus stop (2 min), which matters for residents who can go out and for visiting family.
How CQC rated each area
- Safe75% score121 of 127 in Bournemouth, Christchurch and Poole
- Effective75% score117 of 127 in Bournemouth, Christchurch and Poole
- Caring75% score119 of 127 in Bournemouth, Christchurch and Poole
- Responsive75% score115 of 127 in Bournemouth, Christchurch and Poole
- Well-led75% score115 of 127 in Bournemouth, Christchurch and Poole
Ratings from CQC's most recent report, published 26 May 2025. Under each rating: how many care homes in Bournemouth, Christchurch and Poole share it.
Ownership and company checks
Figbury Lodge is run by Shaw Healthcare (group) Limited (company 05391089), incorporated in 2005, 14 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 8 active directors and there is no insolvency history.
Its registered business activity is nursing care.
Shaw Healthcare (Group) Limited runs 8 CQC-registered services across 5 council areas; 7 of the 8 with a rating are Good or Outstanding (88%), against 84% for the same mix of services across England.
It trades under the Shaw Healthcare brand, which covers 40 services run by 7 registered providers.
Track record
CQC registration dates from September 2019, so the service has been operating for around 7 years under its current registration.
CQC has published 4 overall ratings for it (2020–2025), starting at Requires improvement and improving to Good.
There are 3 CQC reports on file for this address; the newest is from 18 May 2021.
What the ratings tell you
All five areas CQC looks at are rated Good for Figbury Lodge: no single area stands out above or below the rest.
For leadership (Well-led), it shares its Good rating with 114 of the 126 other care homes in Bournemouth, Christchurch and Poole that CQC has rated.
Under CQC's newer scoring, its strongest area is Caring at 75% and its lowest is Well-led at 75%, averaging 75% overall.
Percentage scores by area
CQC now scores each area it inspects from 1 to 4 against a set of "quality statements", and turns those into a percentage for the area. Averaged across the five areas, Figbury Lodge scores 75%.
Safe 75%
- Learning culture3 · Good
- Safe systems, pathways and transitions3 · Good
- Safeguarding3 · Good
- Involving people to manage risks3 · Good
- Safe environments3 · Good
- Safe and effective staffing3 · Good
- Infection prevention and control3 · Good
- Medicines optimisation3 · Good
Effective 75%
- Assessing needs3 · Good
- Delivering evidence-based care and treatment3 · Good
- How staff, teams and services work together3 · Good
- Supporting people to live healthier lives3 · Good
- Monitoring and improving outcomes3 · Good
- Consent to care and treatment3 · Good
Caring 75%
- Kindness, compassion and dignity3 · Good
- Treating people as individuals3 · Good
- Independence, choice and control3 · Good
- Responding to people’s immediate needs3 · Good
- Workforce wellbeing and enablement3 · Good
Responsive 75%
- Person-centred Care3 · Good
- Care provision, Integration and continuity3 · Good
- Providing Information3 · Good
- Listening to and involving people3 · Good
- Equity in access3 · Good
- Equity in experiences and outcomes3 · Good
- Planning for the future3 · Good
Well-led 75%
- Shared direction and culture3 · Good
- Capable, compassionate and inclusive leaders3 · Good
- Freedom to speak up3 · Good
- Workforce equality, diversity and inclusion3 · Good
- Governance, management and sustainability3 · Good
- Partnerships and communities3 · Good
- Learning, improvement and innovation3 · Good
Scores: 4 exceptional, 3 good, 2 some shortfalls, 1 significant shortfalls. From CQC's assessment, assessed 8 May 2025, published 26 May 2025 (Open Government Licence). A statement with no score was not looked at in this assessment; its earlier result still counts.
How its rating has changed
- Mar 2020
- Oct 2020
- May 2021
- May 2025
- Today Rating 1 year old
The location's rating record from CQC, from first to latest.
Reports on the CQC website
- CQC inspection report 18 May 2021
- CQC inspection report 8 October 2020
- CQC inspection report 19 March 2020
Food hygiene
The kitchen has a food hygiene rating of 5 (very good), from an inspection on 8 March 2025 by Bournemouth, Christchurch and Poole. Food is a big part of daily life in a home, so ask about menus, choice and mealtimes.
From the Food Standards Agency (listed as "Figbury Lodge"). Open Government Licence.
Map and area details
- Ward
- Canford Heath
- Parliamentary constituency
- Mid Dorset and North Poole
- NHS planning area
- NHS Dorset Integrated Care Board
- Setting
- Urban: nearer to a major town or city
- Neighbourhood deprivation
- Among the 50% least deprived areas in England
Larger map · Plan a journey · Map © OpenStreetMap contributors
Nearby
- Bus stop 130 m (2 min walk) · 13 stops within 600 m
- GP surgery Canford Heath Group Practice, 30 m (1 min walk)
- Pharmacy Crest Pharmacy, 30 m (1 min walk)
- Shop Iceland, 80 m (1 min walk)
- Park 1.1 km (14 min walk)
- Café LoungeONE, 100 m (1 min walk)
- Place of worship United reformed Church, 110 m (1 min walk)
- Library Canford Heath Library, 60 m (1 min walk)
Straight-line distances to the nearest of each, from OpenStreetMap (© OpenStreetMap contributors, ODbL). Walking routes are longer; check for hills and crossings if you plan to take a relative out.
Area details from ONS and NHS postcode data via postcodes.io (Open Government Licence).
Family reviews
No family has reviewed Figbury Lodge on The Care Panel so far.
Reviews come from people who used the service or their families, verified by email. They sit alongside, not instead of, CQC ratings, and providers cannot take them down. How reviews work.
Where Figbury Lodge stands locally
- Rated Good. Across Bournemouth, Christchurch and Poole, 96% of the 127 rated care homes are Good or Outstanding and 8 are Outstanding.
- Its rating (May 2025) is more recent than 65% of care home ratings in Bournemouth, Christchurch and Poole.
- With 80 beds it is larger than 92% of care homes in Bournemouth, Christchurch and Poole, where the typical home has 24.
- Registered with CQC in 2019: it has been registered longer than 22% of care homes in the area.
- It lists 3 specialisms with CQC; the typical care home in Bournemouth, Christchurch and Poole lists 3.
Benchmarked against all CQC-registered care homes in Bournemouth, Christchurch and Poole (Oct 2026).
Nearest care homes
Guides for families
Similar care homes near Poole, rated recently
- The GrangeNov 2024
- Ashley CourtMay 2026
- OakdaleApr 2025
Questions about Figbury Lodge
- How big is Figbury Lodge?
- CQC capacity for Figbury Lodge: 80 beds. Ask about current availability and room facilities.
- Which provider runs Figbury Lodge?
- Figbury Lodge is run by Shaw Healthcare (Group) Limited, the registered provider on the CQC register.
- What are Figbury Lodge's fees?
- Figbury Lodge has not published its fees with us. Residential care home typically costs £1,445 a week (average 2026 self-funder fees in South West). Get the quote in writing, including any extra charges.
- Is Figbury Lodge rated well for safety?
- By key question, CQC gave: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the two to read first in the report.
- Where is Figbury Lodge?
- It is at 2 Mitchell Road, Poole, BH17 8US.
- Is Figbury Lodge registered with CQC?
- Yes. Figbury Lodge is registered with the Care Quality Commission as a care home (location ID 1-7395579276) and was rated Good overall in May 2025.
- What services is Figbury Lodge registered for?
- Registration for Figbury Lodge covers: nursing homes. Check which of these it offers today.
- Can Figbury Lodge care for someone with dementia?
- Yes, it is registered for dementia. Worth asking: how many staff are trained, and how routines are kept consistent.
- How recent is Figbury Lodge's CQC rating?
- The latest rating is dated 26 May 2025, 1 year ago; ask whether there have been changes since.
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Register data from the Care Quality Commission, refreshed Oct 2026, used under the Open Government Licence v3.0. Provider-written text is labelled as such. We are an independent directory, not a care provider.