Care home · Plymouth

Hartley Park Care Home

Rated Outstanding by CQC Rating published 19 November 2019 Rating 6 years old

Top rated 2026 · one of the services in Plymouth rated Outstanding by CQC

Rated 6 years ago. CQC's last published rating for this service is from November 2019. Ask what has changed since, such as the manager or the number of people they support. See nearby services rated recently.
Older people painting together at an activity session Illustrative photo, not of Hartley Park Care Home
Address
Hartley Road, Hartley, Plymouth, PL3 5LW
Run by
Abholly (2008) Limited
Type of provider
Independent (private company)
Service
Nursing home
Beds
66 (registered with CQC)
Nursing care
Yes, registered as a nursing home (CQC registration)
Dementia
Registered with CQC to support people living with dementia
Registered with CQC
December 2012 (13 years)
Registered manager
Thomas Crossfield
Company check
Active, trading since 2008 (18 years), accounts up to date (Companies House 06721124)
Last CQC check
19 Nov 2019
Typical fees Estimated
£1,520–£1,860 a week for nursing care (dementia). Estimated from prices published locally; not a quote. How we estimate

Registered to provide: Accommodation for persons who require nursing or personal care · Treatment of disease, disorder or injury

Full report at cqc.org.uk · CQC location ID 1-540545051

An overview of Hartley Park Care Home

Hartley Park Care Home in Plymouth is registered with the Care Quality Commission as a nursing home, run by Abholly (2008) Limited. The service is registered to support older people and lists dementia, physical disabilities and mental health conditions among its specialisms.

CQC rated it Outstanding overall (November 2019). It is one of 48 CQC-registered care homes in and around Plymouth; 36 of those are rated Good or Outstanding.

Track record

Hartley Park Care Home has been registered with CQC since December 2012, about 13 years.

CQC has published 3 overall ratings for it (2015–2019), starting at Outstanding and staying Outstanding every time.

No new overall rating has been published for 6 years. CQC re-inspects based on risk, so an old rating is not a bad sign in itself, but staff and management may have changed.

CQC lists 4 reports for this location, the latest dated 19 November 2019.

Registered specialisms

Registration details from CQC.

Costs to expect

We estimate Hartley Park Care Home at £1,520–£1,860 a week for nursing care (dementia), based on published prices in the region. Over a year that is roughly £79k–£97k.

For residents assessed as needing nursing, a weekly NHS contribution goes straight to the home towards the fee, whoever pays the rest.

Council help is possible below £23,250 in savings: ask Plymouth Council for a free care needs assessment.

What the ratings tell you

Area by area, Caring, Responsive and Well-led are rated Outstanding; 2 other areas are Good.

Across Plymouth, 15 of 85 rated care homes are Outstanding for Caring (18%), while 9 of 85 rated care homes are Outstanding for Responsive (11%), while 9 of 85 rated care homes are Outstanding for Well-led (11%).

Outstanding ratings for a single area are uncommon; the Caring, Responsive and Well-led section of the report gives examples of what inspectors saw.

The inspection, summarised

  • People lived in a service which had a strong, visible person-centred culture, with people and relatives, overwhelming telling us how wonderfully kind and compassionate the staff were.
  • People were at the heart of the service, and staff were motivated to deliver exceptional care by the provider's imbedded values of 'caring, compassion, courage, communication and confidence'.
  • One member of staff told us, "We get so much enjoyment seeing the impact that we have on people's lives." People were supported by staff who truly cared about them and went the extra mile to make sure they felt loved and were happy.
  • Respect for privacy and dignity was at the heart of the service's culture and values.

Inspected 9 October 2019; report published 19 November 2019. Source: CQC's published findings, reused under the Open Government Licence. Read the full report.

Choice nearby

Choice is wide here: the 25 nearest other care homes are all within 3 miles, 21 of them rated Good or Outstanding, and the closest is Consort House Nursing Home, under 0.5 miles away.

It is registered for needs that fewer services nearby cover: mental health conditions (8 of the nearest 25).

16 of the 25 nearest rated care homes have a more recent rating than this one.

It sits in Compton ward, classed by ONS as urban (nearer to a major town or city), among the 30% least deprived neighbourhoods in England. NHS services here are planned by NHS Devon ICB.

Within about a 10-minute walk there is a GP surgery (6 min), a shop (5 min), a park (4 min) and a bus stop (2 min), which matters for residents who can go out and for visiting family.

Past CQC ratings

  1. Feb 2015 Outstanding
  2. Apr 2017 Outstanding
  3. Nov 2019 Outstanding
  4. Today Rating 6 years old

Published CQC ratings in date order.

Reports on the CQC website

Food hygiene

5/5

The kitchen has a food hygiene rating of 5 (very good), from an inspection on 8 April 2026 by Plymouth City. Try to visit at a mealtime: it shows how food, choice and help with eating work in practice.

From the Food Standards Agency (listed as "Hartley Park Care Home"). Open Government Licence.

Where it is

Ward
Compton
Parliamentary constituency
Plymouth Sutton and Devonport
Integrated care board
NHS Devon Integrated Care Board
Type of area
Urban · nearer to a major town or city
Neighbourhood deprivation
Among the 30% least deprived areas in England
Postcode district
Care homes in PL3 (19)

Open the full map · Route planner · © OpenStreetMap contributors

Around the building

  • Bus stop 150 m (2 min walk) · 27 stops within 600 m
  • Railway station Plymouth, 1.8 km
  • GP surgery Mannamead Surgery, 470 m (6 min walk)
  • Pharmacy Hyde Park Pharmacy, 840 m (11 min walk)
  • Shop Mannamead News, 440 m (5 min walk)
  • Park Hartley Park, 350 m (4 min walk)
  • Café The Bees Knees, 850 m (11 min walk)
  • Place of worship Trinity, 200 m (3 min walk)
  • Library Peverell Library, 840 m (11 min walk)

From OpenStreetMap data (© OpenStreetMap contributors, ODbL), measured in a straight line, so allow extra for the actual route on foot.

Local area facts: ONS and NHS geography via postcodes.io, Open Government Licence.

CQC ratings, area by area

  • SafeGood67 of 85 in Plymouth
  • EffectiveGood67 of 85 in Plymouth
  • CaringOutstanding15 of 85 in Plymouth
  • ResponsiveOutstanding9 of 85 in Plymouth
  • Well-ledOutstanding9 of 85 in Plymouth

Source: CQC, published 19 November 2019. Under each rating: how many care homes in Plymouth share it; for example, 15 of 85 care homes in Plymouth rated Outstanding for Caring.

Ownership and company checks

Hartley Park Care Home is run by Abholly (2008) Limited (company 06721124), incorporated in 2008, 4 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.

Its registered business activity is nursing care.

Family reviews

No family has reviewed Hartley Park Care Home on The Care Panel so far.

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Where Hartley Park Care Home stands locally

  • Rated Outstanding. Across Plymouth, 79% of the 85 rated care homes are Good or Outstanding and 9 are Outstanding.
  • Its rating (November 2019) is more recent than 22% of care home ratings in Plymouth.
  • With 66 beds it is larger than 97% of care homes in Plymouth, where the typical home has 24.
  • Registered with CQC in 2012: it has been registered longer than 40% of care homes in the area.
  • It lists 4 specialisms with CQC; the typical care home in Plymouth lists 3.

Benchmarked against all CQC-registered care homes in Plymouth (Oct 2026).

Nearest care homes

Guides for families

Similar care homes near Plymouth, rated recently

Frequently asked about Hartley Park Care Home

How many beds does Hartley Park Care Home have?
Hartley Park Care Home is registered for up to 66 residents. Ask about current vacancies and whether rooms have en-suite facilities.
Who is the registered provider for Hartley Park Care Home?
Hartley Park Care Home is run by Abholly (2008) Limited, the registered provider on the CQC register.
How much does Hartley Park Care Home charge?
Hartley Park Care Home's prices aren't on our site yet. Residential care home typically costs £1,445 a week (average 2026 self-funder fees in South West). Ask for written prices covering weekends, bank holidays and any travel or set-up charges.
How is Hartley Park Care Home rated for safety and leadership?
By key question, CQC gave: Safe: Good; Effective: Good; Caring: Outstanding; Responsive: Outstanding; Well-led: Outstanding. Safe and Well-led are the sections most worth your time.
What services is Hartley Park Care Home registered for?
Hartley Park Care Home is registered with CQC for: nursing homes. Ask the provider which needs it can meet now and as needs change.
Where is Hartley Park Care Home?
It is at Hartley Road, Hartley, Plymouth, PL3 5LW.
Is Hartley Park Care Home registered with CQC?
It is. The CQC register records Hartley Park Care Home as a care home, location ID 1-540545051 and was rated Outstanding overall in November 2019.
Can Hartley Park Care Home care for someone with dementia?
Dementia appears among its CQC specialisms; ask about staff training and how care adapts as dementia progresses.
How recent is Hartley Park Care Home's CQC rating?
CQC published the current rating on 19 November 2019, 6 years ago. Older ratings are common, so ask about changes since.

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Hartley Park Care Home: Top rated 2026, rated Outstanding by CQC, on The Care Panel

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