Care home · Morpeth
Hazelmead Residential Care Home
Typical fee here £1,070–£1,300 a week Estimate
Free · 2 minutes · No obligation · Families helped this month: 3
Illustrative photo, not of Hazelmead Residential Care Home- Address
- 3 Elpha Court, South Broomhill, Morpeth, NE65 9RR
- Run by
- Elpha Lodge Residential Care Home Limited (2 services)
- Type of provider
- Independent (private company)
- Service
- Residential care home
- Beds
- 5 (registered with CQC)
- Nursing care
- No, residential care only (CQC registration)
- Dementia
- Not listed as a specialism with CQC; ask the provider
- Registered with CQC
- December 2010 (15 years)
- Registered manager
- Lisa Harris
- Company check
- Active, trading since 1997 (29 years), accounts up to date (Companies House 03337312)
- Last CQC check
- 15 Dec 2025
- Typical fees Estimated
- £1,070–£1,300 a week for residential care. Estimated from prices published locally; not a quote. How we estimate
Registered activities: Accommodation for persons who require nursing or personal care
More in Amble: Care homes in Amble (5) · Best rated care homes in Amble
Open CQC's full report · CQC location ID 1-117953677
About this home
Registered with CQC as a residential care home, Hazelmead Residential Care Home is based in Morpeth, run by Elpha Lodge Residential Care Home Limited. Its registered specialisms include learning disabilities.
Its latest CQC rating is Good overall (December 2025), with Caring rated Outstanding. It is one of 5 CQC-registered care homes in and around Amble; 5 of those are rated Good or Outstanding.
CQC ratings, area by area
- Safe75% score83 of 92 in Northumberland
- Effective75% score89 of 92 in Northumberland
- Caring90% score11 of 92 in Northumberland
- Responsive79% score85 of 92 in Northumberland
- Well-led71% score74 of 92 in Northumberland
As rated by CQC, published 15 December 2025. Under each rating: how many care homes in Northumberland share it; for example, 11 of 92 care homes in Northumberland rated Outstanding for Caring.
The registered provider
Hazelmead Residential Care Home is run by Elpha Lodge Residential Care Home Limited (company 03337312), incorporated in 1997, 13 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, its confirmation statement is overdue, it has 2 active directors and there is no insolvency history.
Its registered business activity is other human health activities and other residential care.
Elpha Lodge Residential Care Home Limited runs 2 CQC-registered services; 2 of the 2 with a rating are Good or Outstanding (100%), against 83% for the same mix of services across England.
All 2 are in Northumberland, so it is a local operator rather than a national chain.
Percentage scores by area
CQC's single assessment framework gives every quality statement a score out of 4, then reports each key question as a percentage. Averaged across the five areas, Hazelmead Residential Care Home scores 78%.
Safe 75%
- Learning culture3 · Good
- Safe systems, pathways and transitions3 · Good
- Safeguarding3 · Good
- Involving people to manage risks3 · Good
- Safe environments3 · Good
- Safe and effective staffing3 · Good
- Infection prevention and control3 · Good
- Medicines optimisation3 · Good
Effective 75%
- Assessing needs3 · Good
- Delivering evidence-based care and treatment3 · Good
- How staff, teams and services work together3 · Good
- Supporting people to live healthier lives3 · Good
- Monitoring and improving outcomes3 · Good
- Consent to care and treatment3 · Good
Caring 90%
- Kindness, compassion and dignity4 · Exceptional
- Treating people as individuals4 · Exceptional
- Independence, choice and control4 · Exceptional
- Responding to people’s immediate needs3 · Good
- Workforce wellbeing and enablement3 · Good
Responsive 79%
- Person-centred Care3 · Good
- Care provision, Integration and continuity3 · Good
- Providing Information3 · Good
- Listening to and involving people4 · Exceptional
- Equity in access3 · Good
- Equity in experiences and outcomes3 · Good
- Planning for the future3 · Good
Well-led 71%
- Shared direction and culture3 · Good
- Capable, compassionate and inclusive leaders3 · Good
- Freedom to speak up3 · Good
- Workforce equality, diversity and inclusion3 · Good
- Governance, management and sustainability2 · Some shortfalls
- Partnerships and communities3 · Good
- Learning, improvement and innovation3 · Good
Scale: 1 (significant shortfalls) to 4 (exceptional). From CQC, assessed 30 June 2025, published 15 December 2025, Open Government Licence. Statements without a score were not reassessed and their earlier result stands.
Ratings over time
- Jun 2015
- Jan 2017
- Aug 2019
- Feb 2024
- Dec 2025
- Today Rated in the last 12 months
The location's rating record from CQC, from first to latest. The latest rating is an improvement on the one before.
CQC documents
- CQC inspection report 21 February 2024
- CQC inspection report 23 August 2019
- CQC inspection report 11 January 2017
- CQC inspection report 11 June 2015
- Inspection report 22 October 2013
- Inspection report 30 January 2013
Council food inspection
The kitchen has a food hygiene rating of 5 (very good), from an inspection on 12 January 2024 by Northumberland. Ask how special diets are handled and whether residents can eat when they like.
From the Food Standards Agency (listed as "Hazelmead Residential Care Home"). Open Government Licence.
The neighbourhood
- Ward
- Druridge Bay
- Parliamentary constituency
- North Northumberland
- NHS planning area
- NHS North East and North Cumbria Integrated Care Board
- Setting
- Smaller rural (further from a major town or city)
- Neighbourhood deprivation
- Among the 30% most deprived areas in England
- Postcode district
- Care homes in NE65 (7)
Open the full map · Route planner · Map data: OpenStreetMap contributors
Close by
- Bus stop 70 m (1 min walk) · 5 stops within 600 m
- Pharmacy Boots Pharmacy, 560 m (7 min walk)
- Shop 550 m (7 min walk)
- Park 860 m (11 min walk)
- Café Krumbz, 540 m (7 min walk)
- Place of worship Parish church of St. John the Divine Chevington, 630 m (8 min walk)
Straight-line distances to the nearest of each, from OpenStreetMap (© OpenStreetMap contributors, ODbL). Walking routes are longer; check for hills and crossings if you plan to take a relative out.
Local area facts: ONS and NHS geography via postcodes.io, Open Government Licence.
Who it can help
Registration details from CQC.
Reading Hazelmead Residential Care Home's CQC ratings
Looking at the five areas: Caring is rated Outstanding; 4 other areas are Good.
Across Northumberland, 11 of 92 rated care homes are Outstanding for Caring (12%).
Under CQC's newer scoring, its strongest area is Caring at 90% and its lowest is Well-led at 71%, averaging 78% overall.
The report's Caring section explains what earned the Outstanding rating, which is a useful benchmark when comparing services.
Hazelmead Residential Care Home over the years
Hazelmead Residential Care Home has been registered with CQC since December 2010, about 15 years.
CQC has published 5 overall ratings for it (2015–2025), starting at Requires improvement; it has gone up 2 and down 1 time, and is now Good.
6 reports have been published for this location, most recently on 21 February 2024.
Inspection findings in brief
- Hazelmead Residential Care Home is registered to provide accommodation and personal care for people with learning disabilities and autistic people.
- The assessment commenced on 13 October 2025 and concluded on 20 November 2025.
- At our last assessment the service was rated requires improvement with breaches of regulation 17 (good governance) and regulation 11 (need for consent).
- We spent time with people giving them the opportunity to feel comfortable before speaking to them about living at Hazelmead Residential Care Home.
Inspected 16 January 2024; report published 21 February 2024; supporting 5 people at the time. From the regulator's own summary (Open Government Licence). Read the full report.
Likely fees
We estimate Hazelmead Residential Care Home at £1,070–£1,300 a week for residential care, based on published prices in the region. Over a year that is roughly £56k–£68k.
Ask whether the fee changes if needs increase, and what is extra: hairdressing, chiropody, outings and newspapers are often charged separately.
With savings below £23,250, Northumberland Council may contribute once it has carried out a free needs assessment.
Around Morpeth
There are 2 other care homes within 3 miles, 2 of them rated Good or Outstanding; the nearest is Elpha Lodge Residential Care Home, under 0.5 miles away.
1 of the 7 nearest rated care homes has a more recent rating than this one.
It sits in Druridge Bay ward, classed by ONS as smaller rural (further from a major town or city), among the 30% most deprived neighbourhoods in England. NHS services here are planned by NHS North East and North Cumbria ICB.
Within about a 10-minute walk there is a pharmacy (7 min), a shop (7 min), a café (7 min) and a bus stop (1 min), which matters for residents who can go out and for visiting family.
Family reviews
No family has reviewed Hazelmead Residential Care Home on The Care Panel so far.
Reviews come from people who used the service or their families, verified by email. They sit alongside, not instead of, CQC ratings, and providers cannot take them down. How reviews work.
Compared with other care homes locally
- Rated Good. Across Northumberland, 90% of the 92 rated care homes are Good or Outstanding and 4 are Outstanding.
- Its rating (December 2025) is more recent than 83% of care home ratings in Northumberland.
- With 5 beds it is smaller than 96% of care homes in Northumberland, where the typical home has 36.
- Registered with CQC in 2010: it has been registered longer than 80% of care homes in the area.
- It lists 1 specialisms with CQC; the typical care home in Northumberland lists 3.
Comparison set: every registered care home in Northumberland, CQC data for Oct 2026.
Nearby options
Guides for families
Other care homes near Amble with recent ratings
- Dolphin View Care HomeJan 2026
- Heatherdale Residential HomeAug 2025
What families ask about Hazelmead Residential Care Home
- What are Hazelmead Residential Care Home's fees?
- Hazelmead Residential Care Home hasn't shared a price list with us. Residential care home typically costs £1,185 a week (average 2026 self-funder fees in North East). Get the quote in writing, including any extra charges.
- How is Hazelmead Residential Care Home rated for safety and leadership?
- CQC rates five key questions. For Hazelmead Residential Care Home: Safe: Good; Effective: Good; Caring: Outstanding; Responsive: Good; Well-led: Good. Safe and Well-led tend to say most about day-to-day reliability.
- How many beds does Hazelmead Residential Care Home have?
- CQC capacity for Hazelmead Residential Care Home: 5 beds. Ask about current availability and room facilities.
- Which provider runs Hazelmead Residential Care Home?
- Elpha Lodge Residential Care Home Limited is the registered provider for Hazelmead Residential Care Home.
- Does Hazelmead Residential Care Home support people with dementia?
- Its CQC registration does not list dementia. If that is a need now or later, check with the provider before deciding.
- When was Hazelmead Residential Care Home last inspected?
- The latest rating is dated 15 December 2025; ask whether there have been changes since.
- What type of care does Hazelmead Residential Care Home provide?
- Its CQC registration covers residential homes. Ask Hazelmead Residential Care Home how it would adapt if needs increase.
- What is Hazelmead Residential Care Home's address?
- It is at 3 Elpha Court, South Broomhill, Morpeth, NE65 9RR.
- Is Hazelmead Residential Care Home regulated by the Care Quality Commission?
- Registered, yes: location 1-117953677 on the Care Quality Commission register, listed as a care home and was rated Good overall in December 2025.
Care homes in neighbouring towns
In Northumberland
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Source: the CQC register as of Oct 2026 (Open Government Licence v3.0), with our own analysis. Anything marked "in the provider's own words" comes from the provider. The Care Panel does not provide care.