Care home · Wimborne
Highgrove Care Home
Illustrative photo, not of Highgrove Care Home- Address
- Stapehill Road, Stapehill, Wimborne, BH21 7NF
- Run by
- Samily Care Ltd (2 services)
- Type of provider
- Independent (private company)
- Service
- Residential care home
- Beds
- 21 (registered with CQC)
- Nursing care
- No, residential care only (CQC registration)
- Dementia
- Not listed as a specialism with CQC; ask the provider
- Garden
- Garden for residents (as stated on samilycare.co.uk)
- En-suite rooms
- En-suite rooms available (as stated on samilycare.co.uk)
- Registered with CQC
- January 2011 (15 years)
- Registered manager
- Janet Tracey Sheridan Kelly Louise Morris
- Company check
- Active, trading since 2003 (22 years), accounts up to date (Companies House 04958747)
- Last CQC check
- 24 Sep 2024
- Typical fees Estimated
- £1,300–£1,590 a week for residential care. Our figure, worked out from published prices in the region; the real price may differ. How we estimate
Registered activities: Accommodation for persons who require nursing or personal care
More in Ferndown: Care homes in Ferndown (20) · Best rated care homes in Ferndown · Care homes for elderly care in Ferndown
Open CQC's full report · CQC location ID 1-117560631
Introducing Highgrove Care Home
Highgrove Care Home is a CQC-registered residential care home in Wimborne, run by Samily Care Ltd. It is registered to support older people.
At its most recent rating, CQC judged it Good overall (September 2024). It is one of 20 CQC-registered care homes in and around Ferndown; 13 of those are rated Good or Outstanding.
The inspection, summarised
- We undertook an assessment of Highgrove Care Home between 6 to 21 August 2024 in response to concerns we had about the governance of the service following a review of information the home had sent us.
- Highgrove provides accommodation and care for up to 21 people.
- The service supports older people and people living with dementia.
- One person told us, “Staff here are very kind and caring, they make me feel safe.
Inspected 20 January 2023; report published 2 February 2023; supporting 15 people at the time. Quoted from the CQC report summary, Open Government Licence. Read the full report.
The ratings in context
All five areas CQC looks at are rated Good for Highgrove Care Home: no single area stands out above or below the rest.
For leadership (Well-led), it shares its Good rating with 86 of the 102 other care homes in Dorset that CQC has rated.
Under CQC's newer scoring, its strongest area is Caring at 75% and its lowest is Well-led at 71%, averaging 74% overall.
CQC ratings, area by area
- Safe72% score97 of 103 in Dorset
- Effective75% score97 of 102 in Dorset
- Caring75% score93 of 102 in Dorset
- Responsive75% score94 of 102 in Dorset
- Well-led71% score87 of 103 in Dorset
As rated by CQC, published 24 September 2024. Under each rating: how many care homes in Dorset share it.
Who the service is registered for
Specialisms as registered with CQC.
Track record
Highgrove Care Home has been registered with CQC since January 2011, about 15 years.
CQC has published 4 overall ratings for it (2015–2024), starting at Good and staying Good every time.
6 reports have been published for this location, most recently on 2 February 2023.
Detailed scores
CQC's single assessment framework gives every quality statement a score out of 4, then reports each key question as a percentage. Averaged across the five areas, Highgrove Care Home scores 74%.
Safe 72%
- Learning culture3 · Good
- Safe systems, pathways and transitions3 · Good
- Safeguarding3 · Good
- Involving people to manage risks3 · Good
- Safe environments2 · Some shortfalls
- Safe and effective staffing3 · Good
- Infection prevention and control3 · Good
- Medicines optimisation3 · Good
Effective 75%
- Assessing needs3 · Good
- Delivering evidence-based care and treatment3 · Good
- How staff, teams and services work together3 · Good
- Supporting people to live healthier lives3 · Good
- Monitoring and improving outcomes3 · Good
- Consent to care and treatment3 · Good
Caring 75%
- Kindness, compassion and dignity3 · Good
- Treating people as individuals3 · Good
- Independence, choice and control3 · Good
- Responding to people’s immediate needs3 · Good
- Workforce wellbeing and enablement3 · Good
Responsive 75%
- Person-centred Care3 · Good
- Care provision, Integration and continuity3 · Good
- Providing Information3 · Good
- Listening to and involving people3 · Good
- Equity in access3 · Good
- Equity in experiences and outcomes3 · Good
- Planning for the future3 · Good
Well-led 71%
- Shared direction and culture3 · Good
- Capable, compassionate and inclusive leaders3 · Good
- Freedom to speak up3 · Good
- Workforce equality, diversity and inclusion3 · Good
- Governance, management and sustainability2 · Some shortfalls
- Partnerships and communities3 · Good
- Learning, improvement and innovation3 · Good
Scale: 1 (significant shortfalls) to 4 (exceptional). From CQC, assessed 13 June 2024, published 24 September 2024, Open Government Licence. Statements without a score were not reassessed and their earlier result stands.
Past CQC ratings
- Oct 2015
- Mar 2018
- Feb 2023
- Sep 2024
- Today Rating 2 years old
Published CQC ratings in date order.
Published inspection reports
- CQC inspection report 2 February 2023
- CQC inspection report 7 March 2018
- CQC inspection report 14 October 2015
- Inspection report 6 September 2014
- Inspection report 13 December 2013
- Inspection report 7 June 2013
Council food inspection
The kitchen has a food hygiene rating of 5 (very good), from an inspection on 21 August 2026 by Dorset. Food is a big part of daily life in a home, so ask about menus, choice and mealtimes.
From the Food Standards Agency (listed as "Highgrove Rest Home - Samily Care"). Open Government Licence.
The neighbourhood
- Ward
- Ferndown North
- Council
- Dorset Council · paying for care
- Parliamentary constituency
- Christchurch
- NHS integrated care board
- NHS Dorset Integrated Care Board
- Setting
- Urban · nearer to a major town or city
- Neighbourhood deprivation
- Among the 30% least deprived areas in England
- Postcode district
- Care homes in BH21 (11)
Open the full map · Plan a journey · Base map © OpenStreetMap
Within walking distance
- Bus stop 410 m (5 min walk) · 6 stops within 600 m
- Shop Central, 1.0 km (13 min walk)
Nearest of each type, measured in a straight line using OpenStreetMap (© OpenStreetMap contributors, ODbL). If a resident uses a wheelchair or frame, check the route itself.
Ward, NHS area and deprivation from ONS and NHS postcode data (postcodes.io, Open Government Licence).
The company behind Highgrove Care Home
Highgrove Care Home is run by Samily Care Ltd (company 04958747), incorporated in 2003, 7 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.
Its registered business activity is residential care for older and disabled people.
Samily Care Ltd runs 2 CQC-registered services; 2 of the 2 with a rating are Good or Outstanding (100%), against 83% for the same mix of services across England.
All 2 are in Dorset, so it is a local operator rather than a national chain.
Choice nearby
Choice is wide here: the 25 nearest other care homes are all within 3 miles, 17 of them rated Good or Outstanding, and the closest is Heathland House, under 0.5 miles away.
6 of the 18 nearest rated care homes have a more recent rating than this one.
It sits in Ferndown North ward, classed by ONS as urban (nearer to a major town or city), among the 30% least deprived neighbourhoods in England. NHS services here are planned by NHS Dorset ICB.
Few everyday amenities are within a short walk, so visitors will mostly come by car; the nearest bus stop is under 0.5 miles away.
Costs to expect
We estimate Highgrove Care Home at £1,300–£1,590 a week for residential care, based on published prices in the region. Over a year that is roughly £68k–£83k.
Get the extras in writing: items such as hairdressing and outings are usually charged on top.
Dorset Council can help with costs for people with savings under £23,250, starting with a free assessment.
Family reviews
Nobody has reviewed Highgrove Care Home here yet. Have you used it? A short, honest review helps the next family decide.
We check every review against a working email address and publish positive and negative ones alike; providers can reply but cannot remove them. Reviews are separate from CQC ratings. How reviews work.
Highgrove Care Home against its area
- Rated Good. Across Dorset, 94% of the 103 rated care homes are Good or Outstanding and 6 are Outstanding.
- Its rating (September 2024) is more recent than 54% of care home ratings in Dorset.
- With 21 beds it is smaller than 74% of care homes in Dorset, where the typical home has 31.
- Registered with CQC in 2011: it has been registered longer than 69% of care homes in the area.
- It lists 1 specialisms with CQC; the typical care home in Dorset lists 3.
All figures compare it with other care homes in Dorset; CQC register, Oct 2026.
Other care homes close by
Guides for families
Other care homes near Ferndown with recent ratings
- Clarence HouseJul 2025
- Chestnut LodgeOct 2025
Frequently asked about Highgrove Care Home
- Where is Highgrove Care Home based?
- It is at Stapehill Road, Stapehill, Wimborne, BH21 7NF.
- Is Highgrove Care Home registered with CQC?
- It is. The CQC register records Highgrove Care Home as a care home, location ID 1-117560631 and was rated Good overall in September 2024.
- What kind of care can Highgrove Care Home offer?
- CQC lists Highgrove Care Home under: residential homes. Check which of these it is actively providing now.
- Can Highgrove Care Home care for someone with dementia?
- It is not registered with dementia as a specialism, so confirm with the provider whether it can meet that need.
- When was Highgrove Care Home last inspected?
- Its current CQC rating dates from 24 September 2024, 2 years ago. Ratings can be several years old; ask what has changed since, such as a new manager.
- How big is Highgrove Care Home?
- Highgrove Care Home has 21 registered places. Ask how many are free now and which rooms have en-suites.
- Which provider runs Highgrove Care Home?
- The registered provider is Samily Care Ltd, according to CQC.
- How much does care from Highgrove Care Home cost?
- Highgrove Care Home hasn't shared a price list with us. Residential care home typically costs £1,445 a week (average 2026 self-funder fees in South West). Ask for a written quote that includes weekend and bank holiday rates.
- How did Highgrove Care Home score on each CQC key question?
- CQC rates five key questions. For Highgrove Care Home: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Start with Safe and Well-led when reading the report.
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Register data from the Care Quality Commission, refreshed Oct 2026, used under the Open Government Licence v3.0. Provider-written text is labelled as such. We are an independent directory, not a care provider.