Care home · Stourbridge

Hillcroft Care Home

Rated Requires improvement by CQC Rating published 27 March 2026 Rated in the last 12 months
A young man in a wheelchair with a friend by the sea Illustrative photo, not of Hillcroft Care Home
Address
135 High Street, Wordsley, Stourbridge, DY8 5QS
Run by
Hillcroft Care Home Limited
Type of provider
Independent (private company)
Service
Nursing home
Beds
28 (registered with CQC)
Nursing care
Yes, registered as a nursing home (CQC registration)
Dementia
Registered with CQC to support people living with dementia
Registered with CQC
May 2020 (6 years)
Registered manager
*
Company check
Active, trading since 2020 (6 years), accounts up to date (Companies House 12415443)
Last CQC check
27 Mar 2026
Typical fees Estimated
£1,380–£1,690 a week for nursing care (dementia). Estimate only, from published local rates. How we estimate

CQC regulated activities: Accommodation for persons who require nursing or personal care · Treatment of disease, disorder or injury

CQC page for this service · CQC location ID 1-8731806758

An overview of Hillcroft Care Home

Hillcroft Care Home is a CQC-registered nursing home in Stourbridge, run by Hillcroft Care Home Limited. Its CQC registration covers adults of all ages, including people living with dementia and physical disabilities.

At its most recent rating, CQC judged it Requires improvement overall (March 2026). Safe, Effective, Responsive and Well-led were rated Requires improvement. It is one of 18 CQC-registered care homes in and around Kingswinford; 13 of those are rated Good or Outstanding.

Ownership and company checks

Hillcroft Care Home is run by Hillcroft Care Home Limited (company 12415443), incorporated in 2020.

At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.

Its registered business activity is medical nursing home activities.

The five key questions

  • SafeRequires improvement23 of 83 in Dudley
  • EffectiveRequires improvement16 of 83 in Dudley
  • CaringGood74 of 83 in Dudley
  • ResponsiveRequires improvement8 of 83 in Dudley
  • Well-ledRequires improvement26 of 83 in Dudley

Source: CQC, published 27 March 2026. Under each rating: how many care homes in Dudley share it.

Likely fees

We estimate Hillcroft Care Home at £1,380–£1,690 a week for nursing care (dementia), based on published prices in the region. Over a year that is roughly £72k–£88k.

If nursing care is needed, the NHS pays a weekly NHS-funded nursing care contribution directly to the home, whoever pays the rest.

People with savings under £23,250 may get help from Dudley Council after a needs and financial assessment.

What the ratings tell you

Looking at the five areas: Safe, Effective, Responsive and Well-led are rated below Good; 1 other area is Good.

Across Dudley, 23 of 83 rated care homes are Requires improvement for Safe (28%), while 16 of 83 rated care homes are Requires improvement for Effective (19%), while 8 of 83 rated care homes are Requires improvement for Responsive (10%), while 26 of 83 rated care homes are Requires improvement for Well-led (31%).

The Safe, Effective, Responsive and Well-led findings are the part of the report to read closely; ask the manager what has been put right.

Specialisms

Taken from its CQC registration.

Around Stourbridge

Choice is wide here: the 25 nearest other care homes are all within 3 miles, 18 of them rated Good or Outstanding, and the closest is Highfield Residential Home, under 0.5 miles away.

3 of the 24 nearest rated care homes have a more recent rating than this one.

It sits in Wordsley North ward, classed by ONS as urban (nearer to a major town or city), among the 40% least deprived neighbourhoods in England. NHS services here are planned by NHS Black Country ICB.

Within about a 10-minute walk there is a pharmacy (3 min), a shop (3 min), a park (4 min) and a bus stop (1 min), which matters for residents who can go out and for visiting family.

Earlier inspections

  1. Dec 2016 Good
  2. Oct 2018 Good
  3. Mar 2022 Inspected but not rated
  4. Mar 2026 Requires Improvement
  5. Today Rated in the last 12 months

CQC rating timeline for this address.

Published inspection reports

Council food inspection

5/5

The kitchen has a food hygiene rating of 5 (very good), from an inspection on 19 June 2026 by Dudley. Meals matter in a care home: ask to see a menu and whether residents can choose.

From the Food Standards Agency (listed as "Hillcroft Care Home Ltd"). Open Government Licence.

Map and area details

Ward
Wordsley North
Parliamentary constituency
Kingswinford and South Staffordshire
Local NHS (ICB)
NHS Black Country Integrated Care Board
Setting
Urban, nearer to a major town or city
Neighbourhood deprivation
Among the 40% least deprived areas in England
Postcode district
Care homes in DY8 (23)

Bigger map · How to get there · OpenStreetMap (ODbL)

Nearby

  • Bus stop 90 m (1 min walk) · 22 stops within 600 m
  • Pharmacy 270 m (3 min walk)
  • Shop Sainsbury's Local, 240 m (3 min walk)
  • Park 310 m (4 min walk)
  • Place of worship 280 m (3 min walk)

Straight-line distances to the nearest of each, from OpenStreetMap (© OpenStreetMap contributors, ODbL). Walking routes are longer; check for hills and crossings if you plan to take a relative out.

Local area facts: ONS and NHS geography via postcodes.io, Open Government Licence.

What CQC's inspectors reported

  • Hillcroft Care Home is registered to provide accommodation for people who require nursing or personal care.
  • The service cares for adults, including people living with physical disabilities and dementia.
  • As a result of the findings at this assessment the overall rating for Hillcroft Care Home as changed to requires improvement.   People’s care and treatment was not always provided in a safe way.
  • We viewed a range of records relating to people’s care and undertook observed practice.

Inspected 22 February 2022; report published 15 March 2022. From the regulator's own summary (Open Government Licence). Read the full report.

Hillcroft Care Home over the years

Hillcroft Care Home has been registered with CQC since May 2020, about 6 years.

CQC has published 4 overall ratings for it (2016–2026), starting at Good; it has gone up 0 and down 0 times, and is now Requires Improvement.

Family reviews

No reviews yet. If you or a relative have used this care home, your review helps other families choose.

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How Hillcroft Care Home compares

  • Rated Requires improvement. Across Dudley, 71% of the 83 rated care homes are Good or Outstanding and 0 are Outstanding.
  • Its rating (March 2026) is more recent than 84% of care home ratings in Dudley.
  • With 28 beds it is larger than 58% of care homes in Dudley, where the typical home has 22.
  • Registered with CQC in 2020: it has been registered longer than 34% of care homes in the area.
  • It lists 4 specialisms with CQC; the typical care home in Dudley lists 3.
  • Areas CQC rated below Good: Safe (30% of care homes in Dudley are also rated below Good here); Effective (22% of care homes in Dudley are also rated below Good here); Responsive (10% of care homes in Dudley are also rated below Good here); Well-led (34% of care homes in Dudley are also rated below Good here). Ask the provider what has changed since.

All figures compare it with other care homes in Dudley; CQC register, Oct 2026.

Also nearby

Guides for families

Recently rated care homes near Kingswinford

Quick answers about Hillcroft Care Home

How did Hillcroft Care Home score on each CQC key question?
By key question, CQC gave: Safe: Requires improvement; Effective: Requires improvement; Caring: Good; Responsive: Requires improvement; Well-led: Requires improvement. Safe and Well-led tend to say most about day-to-day reliability.
How much does care from Hillcroft Care Home cost?
Hillcroft Care Home hasn't shared a price list with us. Residential care home typically costs £1,295 a week (average 2026 self-funder fees in West Midlands). Request a written quote and check what is charged on top.
Who runs Hillcroft Care Home?
Hillcroft Care Home Limited is the registered provider for Hillcroft Care Home.
How many residents can Hillcroft Care Home take?
Hillcroft Care Home can take up to 28 residents. Ask what is free now and about en-suite rooms.
When did CQC last rate Hillcroft Care Home?
CQC published the current rating on 27 March 2026. Older ratings are common, so ask about changes since.
Can Hillcroft Care Home care for someone with dementia?
Its registration includes dementia. Useful questions: how many staff hold dementia training, and how is a bad day handled?
Is Hillcroft Care Home registered with CQC?
Yes. Hillcroft Care Home is registered with the Care Quality Commission as a care home (location ID 1-8731806758) and was rated Requires improvement overall in March 2026.
Where is Hillcroft Care Home?
It is at 135 High Street, Wordsley, Stourbridge, DY8 5QS.
What type of care does Hillcroft Care Home provide?
Its CQC registration covers nursing homes. Ask Hillcroft Care Home how it would adapt if needs increase.

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