Care home · Leicester

Holmes House Care Home

Rated Good by CQC Rating published 25 February 2025 Rating 1 year old

Typical fee here £1,160–£1,410 a week Estimate

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A carer serving tea to residents in a care home lounge Illustrative photo, not of Holmes House Care Home
Address
Kenilworth Road, South Wigston, Leicester, LE18 4UF
Run by
Prime Life Limited (55 services)
Type of provider
Independent (private company)
Service
Residential care home
Beds
49 (registered with CQC)
Nursing care
No, residential care only (CQC registration)
Dementia
Registered with CQC to support people living with dementia
Registered with CQC
January 2014 (12 years)
Registered manager
Natalie Leighann Donaldson
Company check
Active, trading since 1993 (33 years), accounts up to date (Companies House 02779611)
Last CQC check
25 Feb 2025
Typical fees Estimated
£1,160–£1,410 a week for residential care (dementia). An estimate based on local published fees. Ask for a written quote. How we estimate

Registered activities: Accommodation for persons who require nursing or personal care

Full report at cqc.org.uk · CQC location ID 1-1031883348

The service in brief

Holmes House Care Home is a CQC-registered residential care home in Leicester, run by Prime Life Limited. Its CQC registration covers adults of all ages, including people living with dementia, physical disabilities and mental health conditions.

At its most recent rating, CQC judged it Good overall (February 2025). Well-led was rated Requires improvement. It is one of 29 CQC-registered care homes in and around Wigston; 19 of those are rated Good or Outstanding.

Track record

Registered in January 2014, it has 12 years on the CQC register.

CQC has published 7 overall ratings for it (2015–2025), starting at Good and improving to Good.

6 reports have been published for this location, most recently on 20 January 2023.

From the latest CQC inspection

  • Assessment activity commenced on 28 November 2024 and ended on 2 December 2024.
  • We visited the service on 28 and 29 November 2024.
  • The overall rating has improved from requires improvement to good.
  • Overall people and relatives we spoke with said safe and compassionate care was provided by staff who knew them well.

Inspected 16 November 2022; report published 20 January 2023. Taken from CQC's own findings (Open Government Licence). Read the full report.

Ownership and company checks

Holmes House Care Home is run by Prime Life Limited (company 02779611), incorporated in 1993, 20 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 3 active directors and there is no insolvency history.

Its registered business activity is other human health activities.

Prime Life Limited runs 56 CQC-registered services across 15 council areas; 45 of the 55 with a rating are Good or Outstanding (82%), against 83% for the same mix of services across England.

9 of its services are in Leicestershire.

It trades under the Prime Life Limited brand, which covers 59 services run by 5 registered providers.

Who they support

From the CQC register; ask how each need is met in practice.

Choice nearby

Choice is wide here: the 25 nearest other care homes are all within 3 miles, 16 of them rated Good or Outstanding, and the closest is Holmes Court Care Home, under 0.5 miles away.

6 of the 23 nearest rated care homes have a more recent rating than this one.

It sits in South Wigston ward, classed by ONS as urban (nearer to a major town or city), among the 50% least deprived neighbourhoods in England. NHS services here are planned by NHS Leicester, Leicestershire and Rutland ICB.

Within about a 10-minute walk there is a GP surgery (6 min), a pharmacy (6 min), a shop (5 min), a park (6 min), a café (3 min), a bus stop (1 min) and a railway station (1 min), which matters for residents who can go out and for visiting family.

CQC ratings, area by area

  • SafeGood66% score122 of 151 in Leicestershire
  • EffectiveGood75% score132 of 151 in Leicestershire
  • CaringGood70% score137 of 151 in Leicestershire
  • ResponsiveGood71% score134 of 151 in Leicestershire
  • Well-ledRequires improvement54% score31 of 151 in Leicestershire

From CQC's latest report, published 25 February 2025. Under each rating: how many care homes in Leicestershire share it.

Costs to expect

We estimate Holmes House Care Home at £1,160–£1,410 a week for residential care (dementia), based on published prices in the region. Over a year that is roughly £60k–£73k.

Ask what notice is given before a fee increase and what triggers one.

With savings below £23,250, Leicestershire Council may contribute once it has carried out a free needs assessment.

Percentage scores by area

Behind each rating sit scores of 1 to 4 for individual quality statements, which CQC turns into a percentage for the area. Averaged across the five areas, Holmes House Care Home scores 67%.

Safe Good 66%
  • Learning culture2 · Some shortfalls
  • Safe systems, pathways and transitions2 · Some shortfalls
  • Safeguarding3 · Good
  • Involving people to manage risks3 · Good
  • Safe environments3 · Good
  • Safe and effective staffing2 · Some shortfalls
  • Infection prevention and control3 · Good
  • Medicines optimisation3 · Good
Effective Good 75%
  • Assessing needs3 · Good
  • Delivering evidence-based care and treatment3 · Good
  • How staff, teams and services work together3 · Good
  • Supporting people to live healthier lives3 · Good
  • Monitoring and improving outcomes3 · Good
  • Consent to care and treatment3 · Good
Caring Good 70%
  • Kindness, compassion and dignity3 · Good
  • Treating people as individuals3 · Good
  • Independence, choice and control3 · Good
  • Responding to people’s immediate needs3 · Good
  • Workforce wellbeing and enablement2 · Some shortfalls
Responsive Good 71%
  • Person-centred Care3 · Good
  • Care provision, Integration and continuity2 · Some shortfalls
  • Providing Information3 · Good
  • Listening to and involving people3 · Good
  • Equity in access3 · Good
  • Equity in experiences and outcomes3 · Good
  • Planning for the future3 · Good
Well-led Requires Improvement 54%
  • Shared direction and culture2 · Some shortfalls
  • Capable, compassionate and inclusive leaders2 · Some shortfalls
  • Freedom to speak up2 · Some shortfalls
  • Workforce equality, diversity and inclusion2 · Some shortfalls
  • Governance, management and sustainability2 · Some shortfalls
  • Partnerships and communities3 · Good
  • Learning, improvement and innovation2 · Some shortfalls

Key: 4 = exceptional, 3 = good, 2 = some shortfalls, 1 = significant shortfalls. Source: CQC, assessed 13 November 2024, published 25 February 2025, Open Government Licence. Unscored statements weren't reviewed this time and keep their previous result.

Past CQC ratings

  1. May 2015 Good
  2. Nov 2015 Good
  3. Jan 2018 Good
  4. Jan 2021 Inspected but not rated
  5. Mar 2022 Inspected but not rated
  6. Jan 2023 Requires improvement
  7. Feb 2025 Good
  8. Today Rating 1 year old

Overall ratings CQC has published for this location, oldest first. The latest rating is an improvement on the one before.

Reports on the CQC website

Food hygiene

5/5

The kitchen has a food hygiene rating of 5 (very good), from an inspection on 10 March 2026 by Oadby and Wigston. On a visit, ask to see this week's menu and how residents choose what they eat.

From the Food Standards Agency (listed as "Holmes Court"). Open Government Licence.

Where it is

Ward
South Wigston
Parliamentary constituency
Harborough, Oadby and Wigston
Integrated care board
NHS Leicester, Leicestershire and Rutland Integrated Care Board
Type of area
Urban: nearer to a major town or city
Neighbourhood deprivation
Among the 50% least deprived areas in England
Postcode district
Care homes in LE18 (15)

View on OpenStreetMap · Get directions · Map © OpenStreetMap contributors

Local amenities

  • Bus stop 50 m (1 min walk) · 23 stops within 600 m
  • Railway station South Wigston, 110 m (1 min walk)
  • GP surgery South Wigston Health Centre, 480 m (6 min walk)
  • Pharmacy Maple Pharmacy, 450 m (6 min walk)
  • Shop One Stop, 410 m (5 min walk)
  • Park 480 m (6 min walk)
  • Café 31 Coffee, 270 m (3 min walk)
  • Place of worship South Wigston Congregational Church, 380 m (5 min walk)
  • Library Eyres Monsell Self-Service Library, 1.1 km (13 min walk)

Map data © OpenStreetMap contributors (ODbL). These are direct-line distances, so real walking routes, and times, will be longer.

Area details from ONS and NHS postcode data via postcodes.io (Open Government Licence).

What the ratings tell you

Looking at the five areas: Well-led is rated below Good; 4 other areas are Good.

Across Leicestershire, 31 of 151 rated care homes are Requires improvement for Well-led (21%).

Under CQC's newer scoring, its strongest area is Effective at 75% and its lowest is Well-led at 54%, averaging 67% overall.

If you are considering it, read the Well-led section of the report first and ask what has changed since the inspection.

Family reviews

There are no reviews of Holmes House Care Home yet. If you know the service, your experience could help someone else.

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Compared with other care homes locally

  • Rated Good. Across Leicestershire, 81% of the 151 rated care homes are Good or Outstanding and 3 are Outstanding.
  • Its rating (February 2025) is more recent than 71% of care home ratings in Leicestershire.
  • With 49 beds it is larger than 78% of care homes in Leicestershire, where the typical home has 30.
  • Registered with CQC in 2014: it has been registered longer than 40% of care homes in the area.
  • It lists 5 specialisms with CQC; the typical care home in Leicestershire lists 4.
  • Areas CQC rated below Good: Well-led (21% of care homes in Leicestershire are also rated below Good here). Ask the provider what has changed since.

Comparison set: every registered care home in Leicestershire, CQC data for Oct 2026.

Other care homes close by

Guides for families

Wigston: care homes inspected recently

Questions about Holmes House Care Home

Who runs Holmes House Care Home?
CQC lists Prime Life Limited as the provider responsible for Holmes House Care Home.
How big is Holmes House Care Home?
CQC capacity for Holmes House Care Home: 49 beds. Ask about current availability and room facilities.
How is Holmes House Care Home rated for safety and leadership?
The five CQC areas: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Requires improvement. Start with Safe and Well-led when reading the report.
How much does care from Holmes House Care Home cost?
Holmes House Care Home has not published its fees with us. Residential care home typically costs £1,250 a week (average 2026 self-funder fees in East Midlands). Ask for written prices covering weekends, bank holidays and any travel or set-up charges.
What kind of care can Holmes House Care Home offer?
CQC lists Holmes House Care Home under: residential homes. Check which of these it is actively providing now.
Is Holmes House Care Home regulated by the Care Quality Commission?
Yes: CQC lists it as a care home under location ID 1-1031883348 and was rated Good overall in February 2025.
Where is Holmes House Care Home based?
It is at Kenilworth Road, South Wigston, Leicester, LE18 4UF.
When did CQC last rate Holmes House Care Home?
The rating now shown was published on 25 February 2025, 1 year ago. Ask what has changed since then, for example in management or staffing.
Can Holmes House Care Home care for someone with dementia?
Dementia appears among its CQC specialisms; ask about staff training and how care adapts as dementia progresses.

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In Leicestershire

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