Care home · Harrow

Idelo Limited - 5 Courtenay Avenue

Rated Good by CQC Rating published 11 September 2018 Rating 8 years old

Typical fee here £1,450–£1,780 a week Estimate

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Rated 8 years ago. CQC's last published rating for this service is from September 2018. Ask what has changed since, such as the manager or the number of people they support. See nearby services rated recently.
Residents relaxing in a care home sitting room Illustrative photo, not of Idelo Limited - 5 Courtenay Avenue
Address
5 Courtenay Avenue, Harrow, HA3 5JH
Run by
Idelo Limited
Type of provider
Independent (private company)
Service
Residential care home
Beds
4 (registered with CQC)
Nursing care
No, residential care only (CQC registration)
Dementia
Not listed as a specialism with CQC; ask the provider
Registered with CQC
January 2011 (15 years)
Registered manager
Diane Morleen Elizabeth Eastman
Company check
Active, trading since 1999 (27 years), accounts up to date (Companies House 03698564)
Last CQC check
11 Sep 2018
Typical fees Estimated
£1,450–£1,780 a week for residential care. Our figure, worked out from published prices in the region; the real price may differ. How we estimate

Regulated activities on its registration: Accommodation for persons who require nursing or personal care

More in Harrow: Care homes in Harrow (52) · Best rated care homes in Harrow · Care homes for elderly care in Harrow · Care homes for learning disability care in Harrow · Care homes for mental health care in Harrow

Open CQC's full report · CQC location ID 1-114057875

Introducing Idelo Limited - 5 Courtenay Avenue

Idelo Limited - 5 Courtenay Avenue is a CQC-registered residential care home in Harrow, run by Idelo Limited. Its CQC registration covers adults of all ages, including people living with learning disabilities and mental health conditions.

At its most recent rating, CQC judged it Good overall (September 2018). It is one of 52 CQC-registered care homes in and around Harrow; 46 of those are rated Good or Outstanding.

History with CQC

Idelo Limited - 5 Courtenay Avenue has been registered with CQC since January 2011, about 15 years.

CQC has published 3 overall ratings for it (2015–2018), starting at Good; it has gone up 1 and down 1 time, and is now Good.

At 8 years old, the rating may not reflect the current team. CQC prioritises higher-risk services, so ask about recent changes rather than assuming the worst.

Reports on record: 6, with the most recent dated 11 September 2018.

Budgeting for this home

We estimate Idelo Limited - 5 Courtenay Avenue at £1,450–£1,780 a week for residential care, based on published prices in the region. Over a year that is roughly £75k–£93k.

Ask whether the fee changes if needs increase, and what is extra: hairdressing, chiropody, outings and newspapers are often charged separately.

If savings are under the upper limit (£23,250 in England), Harrow Council may pay part of the cost after a free care needs assessment.

Rating history

  1. Dec 2015 Good
  2. Oct 2017 Requires improvement
  3. Sep 2018 Good
  4. Today Rating 8 years old

Published CQC ratings in date order. The latest rating is an improvement on the one before.

Inspection reports to read

Location and local area

Ward
Harrow Weald
Parliamentary constituency
Harrow East
NHS integrated care board
NHS West and North London Integrated Care Board
ONS area type
Urban: nearer to a major town or city
Neighbourhood deprivation
Among the 20% most deprived areas in England
Postcode district
Care homes in HA3 (20)

See the wider area · Route planner · OpenStreetMap (ODbL)

Around the building

  • Bus stop 30 m (1 min walk) · 17 stops within 600 m
  • Railway station Headstone Lane, 300 m (4 min walk)
  • GP surgery Enderley Road Medical Centre, 820 m (10 min walk)
  • Pharmacy 880 m (11 min walk)
  • Shop Harrow View Convenience Store, 560 m (7 min walk)
  • Park The Cedars, 690 m (9 min walk)
  • Café Elmes Cafe, 270 m (3 min walk)
  • Place of worship 690 m (9 min walk)

Distances are as the crow flies, from OpenStreetMap (© OpenStreetMap contributors, ODbL); real walking routes will be longer and may include hills or busy roads.

Ward, NHS area and deprivation from ONS and NHS postcode data (postcodes.io, Open Government Licence).

How it fits locally

Choice is wide here: the 25 nearest other care homes are all within 3 miles, 23 of them rated Good or Outstanding, and the closest is Kent House, under 0.5 miles away.

Every one of the 25 nearest rated care homes has a more recent rating than this one, so ask what has changed since its inspection.

It sits in Harrow Weald ward, classed by ONS as urban (nearer to a major town or city), among the 20% most deprived neighbourhoods in England. NHS services here are planned by NHS West and North London ICB.

Within about a 10-minute walk there is a shop (7 min), a park (9 min), a café (3 min), a bus stop (1 min) and a railway station (4 min), which matters for residents who can go out and for visiting family.

Specialisms

From the CQC register; ask how each need is met in practice.

CQC ratings, area by area

  • SafeGood43 of 49 in Harrow
  • EffectiveGood47 of 49 in Harrow
  • CaringGood46 of 49 in Harrow
  • ResponsiveGood44 of 49 in Harrow
  • Well-ledGood41 of 49 in Harrow

Source: CQC, published 11 September 2018. Under each rating: how many care homes in Harrow share it.

The registered provider

Idelo Limited - 5 Courtenay Avenue is run by Idelo Limited (company 03698564), incorporated in 1999, 11 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 3 active directors and there is no insolvency history.

Its registered business activity is care for people with learning disabilities, mental health problems or substance misuse.

Inspection findings in brief

  • The inspection of Idelo Limited–5 Courtenay Avenue took place on 7 August 2018 and was unannounced.
  • People in care homes receive accommodation and nursing or personal care as single package under one contractual agreement.
  • Idelo Limited–5 Courtenay Avenue provides care and support for up to three people who have learning disabilities, some of whom live with mental health conditions.
  • The care service has been developed and designed in line with the values that underpin the Registering the Right Support (RRS) and other best practice guidance.

Inspected 7 August 2018; report published 11 September 2018. Quoted from the CQC report summary, Open Government Licence. Read the full report.

Reading Idelo Limited - 5 Courtenay Avenue's CQC ratings

All five areas CQC looks at are rated Good for Idelo Limited - 5 Courtenay Avenue: no single area stands out above or below the rest.

For leadership (Well-led), it shares its Good rating with 40 of the 48 other care homes in Harrow that CQC has rated.

Family reviews

No reviews yet. If you or a relative have used this care home, your review helps other families choose.

Reviews come from people who used the service or their families, verified by email. They sit alongside, not instead of, CQC ratings, and providers cannot take them down. How reviews work.

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Compared with other care homes locally

  • Rated Good. Across Harrow, 94% of the 49 rated care homes are Good or Outstanding and 3 are Outstanding.
  • Its rating (September 2018) is more recent than 2% of care home ratings in Harrow.
  • With 4 beds it is smaller than 90% of care homes in Harrow, where the typical home has 16.
  • Registered with CQC in 2011: it has been registered longer than 75% of care homes in the area.
  • It lists 4 specialisms with CQC; the typical care home in Harrow lists 3.

Based on the CQC register for Harrow as at Oct 2026.

Nearest care homes

Guides for families

Harrow: care homes inspected recently

Idelo Limited - 5 Courtenay Avenue questions answered

What are Idelo Limited - 5 Courtenay Avenue's fees?
We don't have published prices from Idelo Limited - 5 Courtenay Avenue yet. Residential care home typically costs £1,615 a week (average 2026 self-funder fees in London). A written quote should spell out weekend, bank holiday and short-notice rates.
How is Idelo Limited - 5 Courtenay Avenue rated for safety and leadership?
The five CQC areas: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Start with Safe and Well-led when reading the report.
How many beds does Idelo Limited - 5 Courtenay Avenue have?
CQC registers Idelo Limited - 5 Courtenay Avenue for 4 residents; ask about vacancies, room sizes and en-suite bathrooms.
Who runs Idelo Limited - 5 Courtenay Avenue?
Idelo Limited is the registered provider for Idelo Limited - 5 Courtenay Avenue.
Does Idelo Limited - 5 Courtenay Avenue support people with dementia?
No dementia specialism is recorded with CQC. Ask the provider directly if this is likely to matter.
When did CQC last rate Idelo Limited - 5 Courtenay Avenue?
CQC published the current rating on 11 September 2018, 8 years ago. Older ratings are common, so ask about changes since.
What is Idelo Limited - 5 Courtenay Avenue's address?
It is at 5 Courtenay Avenue, Harrow, HA3 5JH.
Is Idelo Limited - 5 Courtenay Avenue registered with CQC?
It is. The CQC register records Idelo Limited - 5 Courtenay Avenue as a care home, location ID 1-114057875 and was rated Good overall in September 2018.
What type of care does Idelo Limited - 5 Courtenay Avenue provide?
Idelo Limited - 5 Courtenay Avenue is registered with CQC for: residential homes. Ask the provider which needs it can meet now and as needs change.

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Idelo Limited - 5 Courtenay Avenue: rated Good by CQC, on The Care Panel

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Information: Care Quality Commission, Oct 2026 (Open Government Licence v3.0). Sections in the provider's own words are theirs; we compiled everything else from public data. The Care Panel is independent and not a care provider.

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