Care home · Ramsgate
Keele House
Typical fee here £1,460–£1,780 a week Estimate
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Illustrative photo, not of Keele House- Address
- 176/178 High Street, Ramsgate, CT11 9TS
- Run by
- N & I Healthcare Limited
- Type of provider
- Independent (private company)
- Service
- Residential care home
- Beds
- 31 (registered with CQC)
- Nursing care
- No, residential care only (CQC registration)
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- February 2016 (10 years)
- Registered manager
- Shelley Warner
- Company check
- Active, trading since 2015 (11 years), accounts up to date (Companies House 09810189)
- Last CQC check
- 29 Oct 2022
- Typical fees Estimated
- £1,460–£1,780 a week for residential care (dementia). An estimate based on local published fees. Ask for a written quote. How we estimate
Licensed by CQC for: Accommodation for persons who require nursing or personal care
More in Ramsgate: Care homes in Ramsgate (7) · Best rated care homes in Ramsgate · Care homes for elderly care in Ramsgate
Read the full CQC inspection report · CQC location ID 1-2433225291
The service in brief
Keele House in Ramsgate is registered with the Care Quality Commission as a residential care home, run by N & I Healthcare Limited. The service is registered to support adults of all ages and lists dementia among its specialisms.
CQC rated it Good overall (October 2022). It is one of 7 CQC-registered care homes in and around Ramsgate; 6 of those are rated Good or Outstanding.
Ratings over time
- Apr 2017
- Sep 2019
- Oct 2019
- May 2021
- Nov 2021
- Oct 2022
- Today Rating 4 years old
The location's rating record from CQC, from first to latest. The latest rating is an improvement on the one before.
Reports on the CQC website
- CQC inspection report 29 October 2022
- CQC inspection report 9 November 2021
- CQC inspection report 27 May 2021
- CQC inspection report 16 October 2019
- CQC inspection report 20 September 2019
- CQC inspection report 13 April 2017
Council food inspection
The kitchen has a food hygiene rating of 5 (very good), from an inspection on 4 July 2025 by Thanet. Try to visit at a mealtime: it shows how food, choice and help with eating work in practice.
From the Food Standards Agency (listed as "Keele House"). Open Government Licence.
The neighbourhood
- Ward
- Central Harbour
- Council
- Kent County Council · paying for care
- Parliamentary constituency
- East Thanet
- NHS planning area
- NHS Kent and Medway Integrated Care Board
- Type of area
- Urban (further from a major town or city)
- Neighbourhood deprivation
- Among the 20% most deprived areas in England
Bigger map · Get directions · Base map © OpenStreetMap
Around the building
- Bus stop 210 m (3 min walk) · 17 stops within 600 m
- Railway station Ramsgate, 660 m (8 min walk)
- GP surgery East Cliff Practice, 1.1 km (14 min walk)
- Pharmacy Asda, 130 m (2 min walk)
- Shop Asda, 130 m (2 min walk)
- Park 40 m (1 min walk)
- Café Munchies, 200 m (2 min walk)
- Place of worship The Salvation Army, 70 m (1 min walk)
- Library Ramsgate Library, 460 m (6 min walk)
Distances are as the crow flies, from OpenStreetMap (© OpenStreetMap contributors, ODbL); real walking routes will be longer and may include hills or busy roads.
Ward, NHS area and deprivation from ONS and NHS postcode data (postcodes.io, Open Government Licence).
The registered provider
Keele House is run by N & I Healthcare Limited (company 09810189), incorporated in 2015.
At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.
Its registered business activity is residential care for older and disabled people.
How long it has been running
Registered in February 2016, it has 10 years on the CQC register.
CQC has published 6 overall ratings for it (2017–2022), starting at Good; it has gone up 1 and down 1 time, and is now Good.
The rating is 4 years old. CQC decides when to return based on risk, so age alone is not a warning sign; still, ask who the manager is now.
6 reports have been published for this location, most recently on 29 October 2022.
What inspectors found
- People told us they felt safe at Keele House and there was a homely atmosphere.
- The provider had taken effective action since the last inspection to improve the quality of care people received.
- Effective checks and audits were now completed regularly and any shortfalls were addressed.
- A registered manager had been appointed and they led the staff team to provide a good standard of care.
Inspected 11 October 2022; report published 29 October 2022; supporting 31 people at the time. In CQC's words, from its published findings (Open Government Licence). Read the full report.
How CQC rated each area
- Safe352 of 455 in Kent
- Effective399 of 455 in Kent
- Caring405 of 455 in Kent
- Responsive394 of 455 in Kent
- Well-led322 of 455 in Kent
As rated by CQC, published 29 October 2022. Under each rating: how many care homes in Kent share it.
The local picture
There are 15 other care homes within 3 miles, 12 of them rated Good or Outstanding; the nearest is Ramsgate Care Centre, under 0.5 miles away.
12 of the 23 nearest rated care homes have a more recent rating than this one.
It sits in Central Harbour ward, classed by ONS as urban (further from a major town or city), among the 20% most deprived neighbourhoods in England. NHS services here are planned by NHS Kent and Medway ICB.
Within about a 10-minute walk there is a pharmacy (2 min), a shop (2 min), a park (1 min), a café (2 min), a bus stop (3 min) and a railway station (8 min), which matters for residents who can go out and for visiting family.
Who they support
Specialisms as registered with CQC.
Reading Keele House's CQC ratings
CQC rated every one of the five key questions Good here, so there is no weak spot in the published ratings.
For leadership (Well-led), it shares its Good rating with 321 of the 454 other care homes in Kent that CQC has rated.
What it may cost
We estimate Keele House at £1,460–£1,780 a week for residential care (dementia), based on published prices in the region. Over a year that is roughly £76k–£93k.
Check what the weekly fee leaves out; hairdressing, chiropody, trips and newspapers are common extras.
If savings are under the upper limit (£23,250 in England), Kent Council may pay part of the cost after a free care needs assessment.
Family reviews
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Reviews are separate from CQC ratings. We verify the reviewer's email and never let providers remove reviews. How reviews work.
Quick answers about Keele House
- How recent is Keele House's CQC rating?
- The rating now shown was published on 29 October 2022, 4 years ago. Ask what has changed since then, for example in management or staffing.
- Does Keele House support people with dementia?
- Dementia appears among its CQC specialisms; ask about staff training and how care adapts as dementia progresses.
- Is Keele House regulated by the Care Quality Commission?
- Yes. Keele House is registered with the Care Quality Commission as a care home (location ID 1-2433225291) and was rated Good overall in October 2022.
- Where is Keele House based?
- It is at 176/178 High Street, Ramsgate, CT11 9TS.
- What type of care does Keele House provide?
- CQC lists Keele House under: residential homes. Check which of these it is actively providing now.
- How is Keele House rated for safety and leadership?
- By key question, CQC gave: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led tend to say most about day-to-day reliability.
- How much does Keele House charge?
- Keele House hasn't shared a price list with us. Residential care home typically costs £1,555 a week (average 2026 self-funder fees in South East). Request a written quote and check what is charged on top.
- Who runs Keele House?
- The registered provider is N & I Healthcare Limited, according to CQC.
- How many beds does Keele House have?
- CQC registers Keele House for 31 residents; ask about vacancies, room sizes and en-suite bathrooms.
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CQC register information as at Oct 2026, reused under Open Government Licence v3.0. Where the provider has written text, we say so. We list and compare services; we do not run any.