Care home · Worthing

Lavender Lodge

Rated Requires improvement by CQC Rating published 2 August 2023 Rating 3 years old

Typical fee here £1,460–£1,780 a week Estimate

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Residents and staff in a care home garden Illustrative photo, not of Lavender Lodge
Address
32 Mill Road, Worthing, BN11 5DR
Run by
Compassionate Care Home Ltd
Type of provider
Independent (private company)
Service
Residential care home
Beds
20 (registered with CQC)
Nursing care
No, residential care only (CQC registration)
Dementia
Registered with CQC to support people living with dementia
Registered with CQC
August 2015 (11 years)
Registered manager
Binita Karki
Company check
Active, trading since 2014 (12 years), accounts up to date (Companies House 09201036)
Last CQC check
2 Aug 2023
Typical fees Estimated
£1,460–£1,780 a week for residential care (dementia). An estimate based on local published fees. Ask for a written quote. How we estimate

Registered activities: Accommodation for persons who require nursing or personal care

Open CQC's full report · CQC location ID 1-1982778731

Introducing Lavender Lodge

Lavender Lodge in Worthing is registered with the Care Quality Commission as a residential care home, run by Compassionate Care Home Ltd. The service is registered to support adults of all ages and lists dementia, physical disabilities, mental health conditions and sight or hearing loss among its specialisms.

CQC rated it Requires improvement overall (August 2023). Safe, Effective, Caring and Well-led were rated Requires improvement. It is one of 67 CQC-registered care homes in and around Worthing; 53 of those are rated Good or Outstanding.

Track record

CQC registration dates from August 2015, so the service has been operating for around 11 years under its current registration.

CQC has published 4 overall ratings for it (2018–2023), starting at Good and falling to Requires improvement.

The rating is 3 years old. CQC decides when to return based on risk, so age alone is not a warning sign; still, ask who the manager is now.

The CQC website holds 4 reports for it, the latest from 2 August 2023.

Ratings for safety, care and leadership

  • SafeRequires improvement49 of 317 in West Sussex
  • EffectiveRequires improvement25 of 317 in West Sussex
  • CaringRequires improvement9 of 317 in West Sussex
  • ResponsiveGood286 of 317 in West Sussex
  • Well-ledRequires improvement70 of 317 in West Sussex

As rated by CQC, published 2 August 2023. Under each rating: how many care homes in West Sussex share it.

Registered specialisms

Taken from its CQC registration.

The registered provider

Lavender Lodge is run by Compassionate Care Home Ltd (company 09201036), incorporated in 2014.

At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.

Its registered business activity is residential care for older and disabled people.

Choice nearby

Choice is wide here: the 25 nearest other care homes are all within 3 miles, 22 of them rated Good or Outstanding, and the closest is Victoria Grand, under 0.5 miles away.

It is registered for needs that fewer services nearby cover: mental health conditions (6 of the nearest 25); physical disabilities (7 of the nearest 25); sight or hearing loss (3 of the nearest 25).

10 of the 25 nearest rated care homes have a more recent rating than this one.

It sits in Marine ward, classed by ONS as urban (nearer to a major town or city), among the 30% least deprived neighbourhoods in England. NHS services here are planned by NHS Surrey and Sussex ICB.

Within about a 10-minute walk there is a GP surgery (9 min), a pharmacy (6 min), a shop (5 min), a café (5 min), a bus stop (1 min) and a railway station (6 min), which matters for residents who can go out and for visiting family.

Costs to expect

We estimate Lavender Lodge at £1,460–£1,780 a week for residential care (dementia), based on published prices in the region. Over a year that is roughly £76k–£93k.

Get the extras in writing: items such as hairdressing and outings are usually charged on top.

If savings are under the upper limit (£23,250 in England), West Sussex Council may pay part of the cost after a free care needs assessment.

Rating history

  1. Feb 2018 Good
  2. Nov 2021 Requires improvement
  3. Jul 2022 Requires improvement
  4. Aug 2023 Requires improvement
  5. Today Rating 3 years old

Overall ratings CQC has published for this location, oldest first.

Reports on the CQC website

Council food inspection

5/5

The kitchen has a food hygiene rating of 5 (very good), from an inspection on 15 September 2025 by Worthing. Meals matter in a care home: ask to see a menu and whether residents can choose.

From the Food Standards Agency (listed as "Lavender Lodge"). Open Government Licence.

Finding it

Ward
Marine
Parliamentary constituency
Worthing West
NHS integrated care board
NHS Surrey and Sussex Integrated Care Board
Urban or rural
Urban · nearer to a major town or city
Neighbourhood deprivation
Among the 30% least deprived areas in England
Postcode district
Care homes in BN11 (56)

View on OpenStreetMap · How to get there · © OpenStreetMap contributors

Nearby

  • Bus stop 80 m (1 min walk) · 44 stops within 600 m
  • Railway station West Worthing, 480 m (6 min walk)
  • GP surgery Heene Road Surgery, 690 m (9 min walk)
  • Pharmacy Boots, 510 m (6 min walk)
  • Shop West Station News, 430 m (5 min walk)
  • Park Marine Gardens, 800 m (10 min walk)
  • Café Jonny's Goring Bar & Kitchen, 400 m (5 min walk)
  • Place of worship Quakers Religious Society Of Friends, 50 m (1 min walk)

Map data © OpenStreetMap contributors (ODbL). These are direct-line distances, so real walking routes, and times, will be longer.

Local area facts: ONS and NHS geography via postcodes.io, Open Government Licence.

Reading Lavender Lodge's CQC ratings

Area by area, Safe, Effective, Caring and Well-led are rated below Good; 1 other area is Good.

Across West Sussex, 49 of 317 rated care homes are Requires improvement for Safe (15%), while 25 of 317 rated care homes are Requires improvement for Effective (8%), while 9 of 317 rated care homes are Requires improvement for Caring (3%), while 70 of 317 rated care homes are Requires improvement for Well-led (22%).

The Safe, Effective, Caring and Well-led findings are the part of the report to read closely; ask the manager what has been put right.

From the latest CQC inspection

  • Risks to people were not always safely managed to prevent them from harm.
  • People did not always receive personalised care that met their individualised needs; care was task-based.
  • Information within some care plans was not always reflective of people's changing needs.
  • The premises had not been adapted to provide a dementia-friendly environment.

Inspected 13 June 2023; report published 2 August 2023; supporting 20 people at the time. Taken from CQC's own findings (Open Government Licence). Read the full report.

Family reviews

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Compared with other care homes locally

  • Rated Requires improvement. Across West Sussex, 84% of the 317 rated care homes are Good or Outstanding and 12 are Outstanding.
  • Its rating (August 2023) is more recent than 60% of care home ratings in West Sussex.
  • With 20 beds it is smaller than 62% of care homes in West Sussex, where the typical home has 28.
  • Registered with CQC in 2015: it has been registered longer than 36% of care homes in the area.
  • It lists 6 specialisms with CQC; the typical care home in West Sussex lists 3.
  • Areas CQC rated below Good: Safe (15% of care homes in West Sussex are also rated below Good here); Effective (8% of care homes in West Sussex are also rated below Good here); Caring (3% of care homes in West Sussex are also rated below Good here); Well-led (22% of care homes in West Sussex are also rated below Good here). Ask the provider what has changed since.

Based on the CQC register for West Sussex as at Oct 2026.

Nearest care homes

Guides for families

Recently rated care homes near Worthing

What families ask about Lavender Lodge

Is Lavender Lodge a registered provider?
It is. The CQC register records Lavender Lodge as a care home, location ID 1-1982778731 and was rated Requires improvement overall in August 2023.
What is Lavender Lodge's address?
It is at 32 Mill Road, Worthing, BN11 5DR.
What services is Lavender Lodge registered for?
Its CQC registration covers residential homes. Ask Lavender Lodge how it would adapt if needs increase.
When was Lavender Lodge last inspected?
Its current CQC rating dates from 2 August 2023, 3 years ago. Ratings can be several years old; ask what has changed since, such as a new manager.
Is Lavender Lodge registered for dementia care?
Dementia is listed on its CQC registration. Ask what dementia training staff have and how they handle distress or refusals.
Which provider runs Lavender Lodge?
On CQC's register the provider is Compassionate Care Home Ltd.
How big is Lavender Lodge?
CQC registers Lavender Lodge for 20 residents; ask about vacancies, room sizes and en-suite bathrooms.
How is Lavender Lodge rated for safety and leadership?
By key question, CQC gave: Safe: Requires improvement; Effective: Requires improvement; Caring: Requires improvement; Responsive: Good; Well-led: Requires improvement. Read Safe and Well-led first; they say most about reliability.
How much does care from Lavender Lodge cost?
Lavender Lodge hasn't shared a price list with us. Residential care home typically costs £1,100–£1,600 a week (typical 2026 prices in West Sussex). Ask for written prices covering weekends, bank holidays and any travel or set-up charges.

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