Care home · Chelmsford

Madelayne Court

Rated Good by CQC Rating published 10 June 2024 Rating 2 years old
A young man in a wheelchair with a friend by the sea Illustrative photo, not of Madelayne Court
Address
School Lane, Chelmsford, CM1 7DR
Run by
Runwood Homes Limited (55 services)
Type of provider
Independent (private company)
Service
Residential care home
Beds
112 (registered with CQC)
Nursing care
No, residential care only (CQC registration)
Dementia
Registered with CQC to support people living with dementia
Registered with CQC
December 2010 (15 years)
Part of
Runwood
Registered manager
Hannah Jean Charlton
Company check
Active, trading since 1962 (64 years), accounts up to date (Companies House 00731250)
Last CQC check
5 Oct 2026
Typical fees Estimated
£1,350–£1,650 a week for residential care (dementia). An estimate based on local published fees. Ask for a written quote. How we estimate

CQC regulated activities: Accommodation for persons who require nursing or personal care

CQC page for this service · CQC location ID 1-131481823

About this home

Madelayne Court is a CQC-registered residential care home in Chelmsford, run by Runwood Homes Limited. Its CQC registration covers adults of all ages, including people living with dementia, physical disabilities and sight or hearing loss.

At its most recent rating, CQC judged it Good overall (June 2024). It is one of 18 CQC-registered care homes in and around Chelmsford; 11 of those are rated Good or Outstanding.

The local picture

There are 15 other care homes within 3 miles, 9 of them rated Good or Outstanding; the nearest is Bridgemarsh Residential Home, under 0.5 miles away.

It is registered for needs that fewer services nearby cover: sight or hearing loss (7 of the nearest 21).

8 of the 17 nearest rated care homes have a more recent rating than this one.

It sits in Broomfield and The Walthams ward, classed by ONS as urban (nearer to a major town or city), among the 10% least deprived neighbourhoods in England. NHS services here are planned by NHS Essex ICB.

Within about a 10-minute walk there is a shop (3 min), a park (5 min) and a bus stop (3 min), which matters for residents who can go out and for visiting family.

Ownership and company checks

Madelayne Court is run by Runwood Homes Limited (company 00731250), incorporated in 1962, 48 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 7 active directors and there is no insolvency history.

Its registered business activity is residential care for older and disabled people.

Runwood Homes Limited runs 55 CQC-registered services across 11 council areas; 46 of the 55 with a rating are Good or Outstanding (84%), against 83% for the same mix of services across England.

22 of its services are in Essex.

It trades under the Runwood brand, which covers 65 services run by 2 registered providers.

Who the service is registered for

As listed with the regulator.

What it may cost

We estimate Madelayne Court at £1,350–£1,650 a week for residential care (dementia), based on published prices in the region. Over a year that is roughly £70k–£86k.

Ask whether the fee changes if needs increase, and what is extra: hairdressing, chiropody, outings and newspapers are often charged separately.

If savings are under the upper limit (£23,250 in England), Essex Council may pay part of the cost after a free care needs assessment.

The five key questions

  • SafeGood72% score290 of 364 in Essex
  • EffectiveGood71% score326 of 364 in Essex
  • CaringGood70% score340 of 364 in Essex
  • ResponsiveGood71% score322 of 364 in Essex
  • Well-ledGood75% score270 of 364 in Essex

From CQC's latest report, published 10 June 2024. Under each rating: how many care homes in Essex share it.

How long it has been running

Madelayne Court has been registered with CQC since December 2010, about 15 years.

CQC has published 5 overall ratings for it (2015–2024), starting at Requires improvement and improving to Good.

CQC lists 6 reports for this location, the latest dated 8 June 2019.

What the ratings tell you

CQC rated every one of the five key questions Good here, so there is no weak spot in the published ratings.

For leadership (Well-led), it shares its Good rating with 269 of the 363 other care homes in Essex that CQC has rated.

Under CQC's newer scoring, its strongest area is Well-led at 75% and its lowest is Caring at 70%, averaging 72% overall.

What CQC's inspectors reported

  • Governance systems were in place and the provider carried out regular audits which helped to ensure people’s safety and wellbeing was maintained, help drive improvement and reduce the recurrence of some incidents.
  • We saw evidence of regular reviews of care plans and risk assessments.
  • Staff understood their responsibility to safeguard people from the risk of abuse; they were knowledgeable about what concerns they would need to report and to whom.
  • One person told us, “I feel safe because people are here to look after me.

Inspected 24 April 2019; report published 8 June 2019; supporting 108 people at the time. Quoted from the CQC report summary, Open Government Licence. Read the full report.

Detailed scores

Behind each rating sit scores of 1 to 4 for individual quality statements, which CQC turns into a percentage for the area. Averaged across the five areas, Madelayne Court scores 72%.

Safe Good 72%
  • Learning culture3 · Good
  • Safe systems, pathways and transitions3 · Good
  • Safeguarding3 · Good
  • Involving people to manage risks3 · Good
  • Safe environments3 · Good
  • Safe and effective staffing2 · Some shortfalls
  • Infection prevention and control3 · Good
  • Medicines optimisation3 · Good
Effective Good 71%
  • Assessing needs3 · Good
  • Delivering evidence-based care and treatment3 · Good
  • How staff, teams and services work together3 · Good
  • Supporting people to live healthier lives2 · Some shortfalls
  • Monitoring and improving outcomes3 · Good
  • Consent to care and treatment3 · Good
Caring Good 70%
  • Kindness, compassion and dignity3 · Good
  • Treating people as individuals3 · Good
  • Independence, choice and control3 · Good
  • Responding to people’s immediate needs2 · Some shortfalls
  • Workforce wellbeing and enablement3 · Good
Responsive Good 71%
  • Person-centred Care2 · Some shortfalls
  • Care provision, Integration and continuity3 · Good
  • Providing Information3 · Good
  • Listening to and involving people3 · Good
  • Equity in access3 · Good
  • Equity in experiences and outcomes3 · Good
  • Planning for the future3 · Good
Well-led Good 75%
  • Shared direction and culture3 · Good
  • Capable, compassionate and inclusive leaders3 · Good
  • Freedom to speak up3 · Good
  • Workforce equality, diversity and inclusion3 · Good
  • Governance, management and sustainability3 · Good
  • Partnerships and communities3 · Good
  • Learning, improvement and innovation3 · Good

Scale: 1 (significant shortfalls) to 4 (exceptional). From CQC, assessed 28 July 2026, published 10 June 2024, Open Government Licence. Statements without a score were not reassessed and their earlier result stands.

Earlier inspections

  1. Aug 2015 Requires improvement
  2. Oct 2016 Good
  3. Feb 2018 Good
  4. Jun 2019 Good
  5. Jun 2024 Good
  6. Today Rating 2 years old

Every overall rating on record for this location, earliest first.

Published inspection reports

The kitchen's hygiene score

5/5

The kitchen has a food hygiene rating of 5 (very good), from an inspection on 11 May 2026 by Chelmsford. Try to visit at a mealtime: it shows how food, choice and help with eating work in practice.

From the Food Standards Agency (listed as "Madelayne Court Care Home"). Open Government Licence.

Where it is

Ward
Broomfield and The Walthams
Parliamentary constituency
North West Essex
Local NHS (ICB)
NHS Essex Integrated Care Board
Type of area
Urban, nearer to a major town or city
Neighbourhood deprivation
Among the 10% least deprived areas in England
Postcode district
Care homes in CM1 (11)

See the wider area · Route planner · OpenStreetMap (ODbL)

Around the building

  • Bus stop 280 m (3 min walk) · 9 stops within 600 m
  • Pharmacy Outpatient Pharmacy, 1.2 km (15 min walk)
  • Shop Broomfield Food Express, 250 m (3 min walk)
  • Park Church Green, 420 m (5 min walk)
  • Place of worship St Mary with St Leonard, Broomfield, 440 m (6 min walk)
  • Library Broomfield Library, 310 m (4 min walk)

From OpenStreetMap data (© OpenStreetMap contributors, ODbL), measured in a straight line, so allow extra for the actual route on foot.

Geography: ONS and NHS lookups (postcodes.io), Open Government Licence.

Family reviews

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How Madelayne Court compares

  • Rated Good. Across Essex, 84% of the 363 rated care homes are Good or Outstanding and 7 are Outstanding.
  • Its rating (June 2024) is more recent than 71% of care home ratings in Essex.
  • With 112 beds it is larger than 97% of care homes in Essex, where the typical home has 22.
  • Registered with CQC in 2010: it has been registered longer than 80% of care homes in the area.
  • It lists 5 specialisms with CQC; the typical care home in Essex lists 3.

Based on the CQC register for Essex as at Oct 2026.

Also nearby

Guides for families

Similar care homes near Chelmsford, rated recently

Frequently asked about Madelayne Court

How big is Madelayne Court?
Madelayne Court is registered for up to 112 residents. Ask about current vacancies and whether rooms have en-suite facilities.
Which provider runs Madelayne Court?
On CQC's register the provider is Runwood Homes Limited.
How much does care from Madelayne Court cost?
Madelayne Court's prices aren't on our site yet. Residential care home typically costs £1,455 a week (average 2026 self-funder fees in East of England). Get the quote in writing, including any extra charges.
How did Madelayne Court score on each CQC key question?
CQC rates five key questions. For Madelayne Court: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led tend to say most about day-to-day reliability.
What services is Madelayne Court registered for?
Madelayne Court is registered for residential homes. Ask which of these it provides at the moment.
Where is Madelayne Court?
It is at School Lane, Chelmsford, CM1 7DR.
Is Madelayne Court registered with CQC?
Madelayne Court is on the CQC register as a care home (ID 1-131481823) and was rated Good overall in June 2024.
Does Madelayne Court support people with dementia?
Its registration includes dementia. Useful questions: how many staff hold dementia training, and how is a bad day handled?
When was Madelayne Court last inspected?
Its current CQC rating dates from 10 June 2024, 2 years ago. Ratings can be several years old; ask what has changed since, such as a new manager.

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