Care home · Worthing
Marlow
Typical fee here £1,400–£1,710 a week Estimate
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Illustrative photo, not of Marlow- Address
- 8 Nursery Lane, Worthing, BN11 3HS
- Run by
- Liaise (South East) Limited (7 services)
- Type of provider
- Independent (private company)
- Service
- Residential care home
- Beds
- 9 (registered with CQC)
- Nursing care
- No, residential care only (CQC registration)
- Dementia
- Not listed as a specialism with CQC; ask the provider
- Registered with CQC
- June 2017 (9 years)
- Part of
- Liaise
- Registered manager
- Stephen John Bailey
- Company check
- Active, trading since 2017 (9 years), accounts up to date (Companies House 10573444)
- Last CQC check
- 21 Mar 2025
- Typical fees Estimated
- £1,400–£1,710 a week for residential care. Our figure, worked out from published prices in the region; the real price may differ. How we estimate
Registered to provide: Accommodation for persons who require nursing or personal care
More in Worthing: Care homes in Worthing (67) · Best rated care homes in Worthing · Care homes for elderly care in Worthing · Care homes for physical disability care in Worthing · Care homes for learning disability care in Worthing
See this service on the CQC website · CQC location ID 1-3876210683
Introducing Marlow
Marlow is a CQC-registered residential care home in Worthing, run by Liaise (South East) Limited. Its CQC registration covers adults of all ages, including people living with physical disabilities, learning disabilities, mental health conditions and sight or hearing loss.
At its most recent rating, CQC judged it Requires improvement overall (March 2025). Safe, Effective, Caring, Responsive and Well-led were rated Requires improvement. It is one of 67 CQC-registered care homes in and around Worthing; 53 of those are rated Good or Outstanding.
What it may cost
We estimate Marlow at £1,400–£1,710 a week for residential care, based on published prices in the region. Over a year that is roughly £73k–£89k.
Check what the weekly fee leaves out; hairdressing, chiropody, trips and newspapers are common extras.
People with savings under £23,250 may get help from West Sussex Council after a needs and financial assessment.
The local picture
Choice is wide here: the 25 nearest other care homes are all within 3 miles, 21 of them rated Good or Outstanding, and the closest is Lulworth, under 0.5 miles away.
It is registered for needs that fewer services nearby cover: learning disabilities (8 of the nearest 25); physical disabilities (8 of the nearest 25); sight or hearing loss (6 of the nearest 25).
7 of the 24 nearest rated care homes have a more recent rating than this one.
It sits in Heene ward, classed by ONS as urban (nearer to a major town or city), among the 20% most deprived neighbourhoods in England. NHS services here are planned by NHS Surrey and Sussex ICB.
Within about a 10-minute walk there is a GP surgery (4 min), a pharmacy (7 min), a shop (1 min), a park (4 min), a café (1 min) and a bus stop (1 min), which matters for residents who can go out and for visiting family.
How its rating has changed
- Sep 2018
- Feb 2021
- Sep 2021
- Mar 2025
- Today Rating 1 year old
CQC rating timeline for this address. The latest rating is lower than the one before.
Reports on the CQC website
- CQC inspection report 10 September 2021
- CQC inspection report 10 February 2021
- CQC inspection report 19 September 2018
Map and area details
- Ward
- Heene
- Parliamentary constituency
- Worthing West
- NHS planning area
- NHS Surrey and Sussex Integrated Care Board
- Setting
- Urban, nearer to a major town or city
- Neighbourhood deprivation
- Among the 20% most deprived areas in England
- Postcode district
- Care homes in BN11 (56)
View on OpenStreetMap · Plan a journey · © OpenStreetMap contributors
Local amenities
- Bus stop 70 m (1 min walk) · 29 stops within 600 m
- Railway station Worthing, 980 m (12 min walk)
- GP surgery Shelley Surgery, 280 m (4 min walk)
- Pharmacy Boots, 590 m (7 min walk)
- Shop M&V Polish Shop, 70 m (1 min walk)
- Park Heene Terrace Gardens, 330 m (4 min walk)
- Café Blend Coffee Co., 70 m (1 min walk)
- Place of worship The Salvation Army - Worthing, 350 m (4 min walk)
- Library Worthing Library, 760 m (9 min walk)
Distances are as the crow flies, from OpenStreetMap (© OpenStreetMap contributors, ODbL); real walking routes will be longer and may include hills or busy roads.
Geography: ONS and NHS lookups (postcodes.io), Open Government Licence.
Who it can help
Specialisms as registered with CQC.
Strengths and weak spots in the ratings
For Marlow, Safe, Effective, Caring, Responsive and Well-led are rated below Good.
Across West Sussex, 49 of 317 rated care homes are Requires improvement for Safe (15%), while 25 of 317 rated care homes are Requires improvement for Effective (8%), while 9 of 317 rated care homes are Requires improvement for Caring (3%), while 18 of 317 rated care homes are Requires improvement for Responsive (6%), while 70 of 317 rated care homes are Requires improvement for Well-led (22%).
The Safe, Effective, Caring, Responsive and Well-led findings are the part of the report to read closely; ask the manager what has been put right.
How long it has been running
Registered in June 2017, it has 9 years on the CQC register.
CQC has published 4 overall ratings for it (2018–2025), starting at Good; it has gone up 0 and down 0 times, and is now Requires Improvement.
There are 3 CQC reports on file for this address; the newest is from 10 September 2021.
The five key questions
- Safe49 of 317 in West Sussex
- Effective25 of 317 in West Sussex
- Caring9 of 317 in West Sussex
- Responsive18 of 317 in West Sussex
- Well-led70 of 317 in West Sussex
Ratings from CQC's most recent report, published 21 March 2025. Under each rating: how many care homes in West Sussex share it.
Who runs it
Marlow is run by Liaise (south East) Limited (company 10573444), incorporated in 2017.
At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.
Liaise (South East) Limited runs 7 CQC-registered services; 4 of the 6 with a rating are Good or Outstanding (67%), against 83% for the same mix of services across England.
All 7 are in West Sussex, so it is a local operator rather than a national chain.
It trades under the Liaise brand, which covers 35 services run by 4 registered providers.
Inspection findings in brief
- Visits to the service took place on the 5 and 7 November.
- We found 2 breaches of regulation in relation to staffing and good governance.
- The service did not always have enough staff available to consistently support people with meaningful and stimulating activities and meet their complex health needs.
- One person told us “I like it here.” Another person told us, “I chose to go out every day.” We observed staff treating people with kindness during this visit.
Inspected 6 August 2021; report published 10 September 2021. Source: CQC's published findings, reused under the Open Government Licence. Read the full report.
Family reviews
Be the first to review Marlow. Your experience helps other families choose.
Reviews are from families and clients and are separate from CQC ratings. Each one is checked against a real email address; we publish good and bad reviews and providers cannot edit or remove them. How reviews work.
Marlow in local context
- Rated Requires improvement. Across West Sussex, 84% of the 317 rated care homes are Good or Outstanding and 12 are Outstanding.
- Its rating (March 2025) is more recent than 72% of care home ratings in West Sussex.
- With 9 beds it is smaller than 84% of care homes in West Sussex, where the typical home has 28.
- Registered with CQC in 2017: it has been registered longer than 32% of care homes in the area.
- It lists 6 specialisms with CQC; the typical care home in West Sussex lists 3.
- Areas CQC rated below Good: Safe (15% of care homes in West Sussex are also rated below Good here); Effective (8% of care homes in West Sussex are also rated below Good here); Caring (3% of care homes in West Sussex are also rated below Good here); Responsive (6% of care homes in West Sussex are also rated below Good here); Well-led (22% of care homes in West Sussex are also rated below Good here). Ask the provider what has changed since.
Comparison set: every registered care home in West Sussex, CQC data for Oct 2026.
Nearby options
Guides for families
Worthing: care homes inspected recently
- ChantryJun 2025
- Tenby HouseJun 2026
- Pentlands Nursing HomeSep 2026
What families ask about Marlow
- Does Marlow support people with dementia?
- No dementia specialism is recorded with CQC. Ask the provider directly if this is likely to matter.
- When did CQC last rate Marlow?
- The rating now shown was published on 21 March 2025, 1 year ago. Ask what has changed since then, for example in management or staffing.
- Where is Marlow?
- It is at 8 Nursery Lane, Worthing, BN11 3HS.
- Is Marlow registered with CQC?
- Yes. Marlow is registered with the Care Quality Commission as a care home (location ID 1-3876210683) and was rated Requires improvement overall in March 2025.
- What kind of care can Marlow offer?
- Marlow is registered with CQC for: residential homes. Ask the provider which needs it can meet now and as needs change.
- How much does care from Marlow cost?
- Marlow has not published its fees with us. Residential care home typically costs £1,100–£1,600 a week (typical 2026 prices in West Sussex). Ask for written prices covering weekends, bank holidays and any travel or set-up charges.
- How did Marlow score on each CQC key question?
- CQC rates five key questions. For Marlow: Safe: Requires improvement; Effective: Requires improvement; Caring: Requires improvement; Responsive: Requires improvement; Well-led: Requires improvement. Start with Safe and Well-led when reading the report.
- How big is Marlow?
- Marlow has 9 registered places. Ask how many are free now and which rooms have en-suites.
- Who runs Marlow?
- Marlow is run by Liaise (South East) Limited, the registered provider on the CQC register.
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Details from the Care Quality Commission register, updated Oct 2026. Contains CQC data licensed under the Open Government Licence v3.0. Text marked "in the provider's own words" is supplied by the provider. The Care Panel is not a care provider.