Melrose Care Home

Track record

CQC registration dates from January 2011, so the service has been operating for around 15 years under its current registration.

CQC has published 3 overall ratings for it (2016–2021), starting at Good and improving to Inspected but not rated.

It has gone 7 years without a new overall rating. CQC schedules inspections by risk, so this is not a bad sign in itself, though leadership may have moved on.

Reports on record: 6, with the most recent dated 3 March 2021.

Strengths and weak spots in the ratings

For Melrose Care Home, Caring, Responsive and Well-led are rated Outstanding; 2 other areas are Good.

Across West Sussex, 14 of 317 rated care homes are Outstanding for Caring (4%), while 13 of 317 rated care homes are Outstanding for Responsive (4%), while 14 of 317 rated care homes are Outstanding for Well-led (4%).

The report's Caring, Responsive and Well-led section explains what earned the Outstanding rating, which is a useful benchmark when comparing services.

Choice nearby

Choice is wide here: the 25 nearest other care homes are all within 3 miles, 23 of them rated Good or Outstanding, and the closest is Sutton Court Associates Limited - 17 Shakespeare Road, under 0.5 miles away.

22 of the 25 nearest rated care homes have a more recent rating than this one.

It sits in Central ward, classed by ONS as urban (nearer to a major town or city), among the 20% most deprived neighbourhoods in England. NHS services here are planned by NHS Surrey and Sussex ICB.

Within about a 10-minute walk there is a GP surgery (4 min), a pharmacy (6 min), a shop (5 min), a park (2 min), a café (5 min), a bus stop (1 min) and a railway station (8 min), which matters for residents who can go out and for visiting family.

Costs to expect

We estimate Melrose Care Home at £1,650–£2,010 a week for nursing care, based on published prices in the region. Over a year that is roughly £86k–£105k.

Where a resident needs nursing, the NHS pays part of the fee straight to the home as NHS-funded nursing care, regardless of who pays the rest.

People with savings under £23,250 may get help from West Sussex Council after a needs and financial assessment.

Who runs it

Melrose Care Home is run by Melrose Care Limited (company 05318363), incorporated in 2004, 6 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.

Its registered business activity is residential care for older and disabled people.