Care home · East Grinstead

Mill Green

Rated Outstanding by CQC Rating published 18 July 2019 Rating 7 years old

Typical fee here £1,400–£1,710 a week Estimate

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Top rated 2026 · one of the services in Surrey rated Outstanding by CQC

Rated 7 years ago. CQC's last published rating for this service is from July 2019. Ask what has changed since, such as the manager or the number of people they support.
Residents and staff in a care home garden Illustrative photo, not of Mill Green
Address
Mill Lane, Felbridge, East Grinstead, RH19 2PF
Run by
Peak 15 Ltd (9 services)
Type of provider
Independent (private company)
Service
Residential care home
Beds
6 (registered with CQC)
Nursing care
No, residential care only (CQC registration)
Dementia
Not listed as a specialism with CQC; ask the provider
Registered with CQC
November 2010 (15 years)
Registered manager
Sharon Eileen Meyers
Company check
Active, trading since 2007 (19 years), accounts up to date (Companies House 06258845)
Last CQC check
18 Jul 2019
Typical fees Estimated
£1,400–£1,710 a week for residential care. Our figure, worked out from published prices in the region; the real price may differ. How we estimate

Registered activities: Accommodation for persons who require nursing or personal care

Full report at cqc.org.uk · CQC location ID 1-122513921

An overview of Mill Green

Mill Green is a CQC-registered residential care home in East Grinstead, run by Peak 15 Ltd. Its CQC registration covers adults of all ages, including people living with learning disabilities.

At its most recent rating, CQC judged it Outstanding overall (July 2019). It is one of 3 CQC-registered care homes in and around Crawley Down; 2 of those are rated Good or Outstanding.

Key points from CQC's visit

  • The service was led by an outstanding registered manager who was dedicated to the health and wellbeing of people living at Mill Green.
  • She had worked tirelessly to identify each person's risks, needs and preferences including investigation into the impact of health issues on people's physical and mental wellbeing.
  • She, and staff, had ensured they collected data to help provide information to health professionals which had led to diagnoses and health interventions.
  • This enabled each person to have a hugely improved quality of life, where their independence was promoted, and they were free from pain.

Inspected 9 May 2019; report published 18 July 2019. In CQC's words, from its published findings (Open Government Licence). Read the full report.

How it fits locally

There are 17 other care homes within 3 miles, 12 of them rated Good or Outstanding; the nearest is Little Smugglers, 1.2 miles away.

23 of the 24 nearest rated care homes have a more recent rating than this one.

It sits in Dormansland & Felbridge ward, classed by ONS as urban (nearer to a major town or city), among the 30% least deprived neighbourhoods in England. NHS services here are planned by NHS Surrey and Sussex ICB.

Within about a 10-minute walk there is a shop (9 min), a park (8 min), a café (8 min) and a bus stop (2 min), which matters for residents who can go out and for visiting family.

Needs it is registered to meet

Registration details from CQC.

Budgeting for this home

We estimate Mill Green at £1,400–£1,710 a week for residential care, based on published prices in the region. Over a year that is roughly £73k–£89k.

Ask how often fees rise and whether they go up if care needs increase.

If savings are under the upper limit (£23,250 in England), Surrey Council may pay part of the cost after a free care needs assessment.

History with CQC

CQC registration dates from November 2010, so the service has been operating for around 15 years under its current registration.

CQC has published 2 overall ratings for it (2016–2019), starting at Good and improving to Outstanding.

At 7 years old, the rating may not reflect the current team. CQC prioritises higher-risk services, so ask about recent changes rather than assuming the worst.

CQC lists 4 reports for this location, the latest dated 18 July 2019.

Who runs it

Mill Green is run by Peak 15 Ltd (company 06258845), incorporated in 2007, 3 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.

Its registered business activity is other human health activities, care for people with learning disabilities, mental health problems or substance misuse, residential care for older and disabled people and social work without accommodation for older and disabled people (which includes home care).

Peak 15 Ltd runs 9 CQC-registered services across 2 council areas; 7 of the 9 with a rating are Good or Outstanding (78%), against 84% for the same mix of services across England.

7 of its services are in Surrey.

The five key questions

  • SafeGood268 of 325 in Surrey
  • EffectiveOutstanding5 of 325 in Surrey
  • CaringOutstanding13 of 325 in Surrey
  • ResponsiveOutstanding21 of 325 in Surrey
  • Well-ledOutstanding15 of 325 in Surrey

Ratings from CQC's most recent report, published 18 July 2019. Under each rating: how many care homes in Surrey share it; for example, 5 of 325 care homes in Surrey rated Outstanding for Effective.

Ratings over time

  1. Nov 2016 Good
  2. Jul 2019 Outstanding
  3. Today Rating 7 years old

The location's rating record from CQC, from first to latest. The latest rating is an improvement on the one before.

CQC documents

Kitchen hygiene rating

Food hygiene status: exempt, from an inspection on 1 January 1901 by Tandridge. Meals matter in a care home: ask to see a menu and whether residents can choose.

From the Food Standards Agency (listed as "Peak 15 @ Mill Green"). Open Government Licence.

Map and area details

Ward
Dormansland & Felbridge
Parliamentary constituency
East Surrey
NHS planning area
NHS Surrey and Sussex Integrated Care Board
Urban or rural
Urban (nearer to a major town or city)
Neighbourhood deprivation
Among the 30% least deprived areas in England
Postcode district
Care homes in RH19 (13)

Open the full map · Route planner · OpenStreetMap (ODbL)

Local amenities

  • Bus stop 160 m (2 min walk) · 3 stops within 600 m
  • Pharmacy Day Lewis Pharmacy, 1.5 km (19 min walk)
  • Shop Felbridge Village Store, 740 m (9 min walk)
  • Park 610 m (8 min walk)
  • Café The Garden Cafe, 640 m (8 min walk)
  • Place of worship College Chapel, 980 m (12 min walk)

Straight-line distances to the nearest of each, from OpenStreetMap (© OpenStreetMap contributors, ODbL). Walking routes are longer; check for hills and crossings if you plan to take a relative out.

Geography: ONS and NHS lookups (postcodes.io), Open Government Licence.

Strengths and weak spots in the ratings

Area by area, Effective, Caring, Responsive and Well-led are rated Outstanding; 1 other area is Good.

Across Surrey, 5 of 325 rated care homes are Outstanding for Effective (2%), while 13 of 325 rated care homes are Outstanding for Caring (4%), while 21 of 325 rated care homes are Outstanding for Responsive (6%), while 15 of 325 rated care homes are Outstanding for Well-led (5%).

The report's Effective, Caring, Responsive and Well-led section explains what earned the Outstanding rating, which is a useful benchmark when comparing services.

Family reviews

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Mill Green questions answered

How many residents can Mill Green take?
Mill Green can take up to 6 residents. Ask what is free now and about en-suite rooms.
Which provider runs Mill Green?
On CQC's register the provider is Peak 15 Ltd.
How much does Mill Green charge?
No fee list from Mill Green has reached us. Residential care home typically costs £1,100–£1,600 a week (typical 2026 prices in West Sussex). Ask for written prices covering weekends, bank holidays and any travel or set-up charges.
How did Mill Green score on each CQC key question?
CQC rates five key questions. For Mill Green: Safe: Good; Effective: Outstanding; Caring: Outstanding; Responsive: Outstanding; Well-led: Outstanding. Safe and Well-led are the two to read first in the report.
Where is Mill Green based?
It is at Mill Lane, Felbridge, East Grinstead, RH19 2PF.
Is Mill Green regulated by the Care Quality Commission?
Mill Green is on the CQC register as a care home (ID 1-122513921) and was rated Outstanding overall in July 2019.
What services is Mill Green registered for?
CQC lists Mill Green under: residential homes. Check which of these it is actively providing now.
Does Mill Green support people with dementia?
Not as a registered specialism. Some services still support people with mild dementia, so ask.
When was Mill Green last inspected?
The rating now shown was published on 18 July 2019, 7 years ago. Ask what has changed since then, for example in management or staffing.

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Mill Green: Top rated 2026, rated Outstanding by CQC, on The Care Panel

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Information: Care Quality Commission, Oct 2026 (Open Government Licence v3.0). Sections in the provider's own words are theirs; we compiled everything else from public data. The Care Panel is independent and not a care provider.

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