Care home · Epsom

Mr & Mrs A H Akbarally

Rated Good by CQC Rating published 21 July 2026 Rated in the last 12 months
A carer talking with a resident in a care home room Illustrative photo, not of Mr & Mrs A H Akbarally
Address
24 Northcroft Road, West Ewell, Epsom, KT19 9TA
Run by
Mr & Mrs A H Akbarally
Type of provider
Independent (partnership)
Service
Residential care home
Beds
3 (registered with CQC)
Nursing care
No, residential care only (CQC registration)
Dementia
Not listed as a specialism with CQC; ask the provider
Registered with CQC
December 2010 (15 years)
Registered manager
Durriyah Akbarally
Last CQC check
21 Jul 2026
Typical fees Estimated
£1,400–£1,710 a week for residential care. Our figure, worked out from published prices in the region; the real price may differ. How we estimate

Regulated activities on its registration: Accommodation for persons who require nursing or personal care

Read the full CQC inspection report · CQC location ID 1-105155035

Introducing Mr & Mrs A H Akbarally

Registered with CQC as a residential care home, Mr & Mrs A H Akbarally is based in Epsom. Its registered specialisms include learning disabilities.

Its latest CQC rating is Good overall (July 2026). It is one of 8 CQC-registered care homes in and around Ewell; 7 of those are rated Good or Outstanding.

Specialisms

Specialisms as registered with CQC.

Safe, effective, caring, responsive, well-led

  • SafeGood75% score268 of 325 in Surrey
  • EffectiveGood75% score286 of 325 in Surrey
  • CaringGood75% score292 of 325 in Surrey
  • ResponsiveGood75% score273 of 325 in Surrey
  • Well-ledGood75% score237 of 325 in Surrey

Source: CQC, published 21 July 2026. Under each rating: how many care homes in Surrey share it.

Percentage scores by area

Under its newer approach, CQC marks each "quality statement" from 1 to 4 and converts the marks into a percentage per area. Averaged across the five areas, Mr & Mrs A H Akbarally scores 75%.

Safe Good 75%
  • Learning culture3 · Good
  • Safe systems, pathways and transitions3 · Good
  • Safeguarding3 · Good
  • Involving people to manage risks3 · Good
  • Safe environments3 · Good
  • Safe and effective staffing3 · Good
  • Infection prevention and control3 · Good
  • Medicines optimisation3 · Good
Effective Good 75%
  • Assessing needs3 · Good
  • Delivering evidence-based care and treatment3 · Good
  • How staff, teams and services work together3 · Good
  • Supporting people to live healthier lives3 · Good
  • Monitoring and improving outcomes3 · Good
  • Consent to care and treatment3 · Good
Caring Good 75%
  • Kindness, compassion and dignity3 · Good
  • Treating people as individuals3 · Good
  • Independence, choice and control3 · Good
  • Responding to people’s immediate needs3 · Good
  • Workforce wellbeing and enablement3 · Good
Responsive Good 75%
  • Person-centred Care3 · Good
  • Care provision, Integration and continuity3 · Good
  • Providing Information3 · Good
  • Listening to and involving people3 · Good
  • Equity in access3 · Good
  • Equity in experiences and outcomes3 · Good
  • Planning for the future3 · Good
Well-led Good 75%
  • Shared direction and culture3 · Good
  • Capable, compassionate and inclusive leaders3 · Good
  • Freedom to speak up3 · Good
  • Workforce equality, diversity and inclusion3 · Good
  • Governance, management and sustainability3 · Good
  • Partnerships and communities3 · Good
  • Learning, improvement and innovation3 · Good

Scores: 4 exceptional, 3 good, 2 some shortfalls, 1 significant shortfalls. From CQC's assessment, assessed 28 June 2026, published 21 July 2026 (Open Government Licence). A statement with no score was not looked at in this assessment; its earlier result still counts.

Earlier inspections

  1. Nov 2016 Good
  2. May 2019 Good
  3. Jul 2026 Good
  4. Today Rated in the last 12 months

CQC rating timeline for this address.

CQC reports

The neighbourhood

Ward
West Ewell
Parliamentary constituency
Epsom and Ewell
NHS planning area
NHS Surrey and Sussex Integrated Care Board
Setting
Urban: nearer to a major town or city
Neighbourhood deprivation
Among the 10% least deprived areas in England
Postcode district
Care homes in KT19 (8)

Larger map · Plan a journey · Map data: OpenStreetMap contributors

Nearby

  • Bus stop 470 m (6 min walk) · 7 stops within 600 m
  • Railway station Ewell West, 740 m (9 min walk)
  • GP surgery Fitznells Manor Surgery, 850 m (11 min walk)
  • Pharmacy Nima Pharmacy, 1.4 km (18 min walk)
  • Shop Co-op Food, 680 m (8 min walk)
  • Park 380 m (5 min walk)
  • Café Rosanna's, 470 m (6 min walk)
  • Place of worship All Saints Church, 210 m (3 min walk)
  • Library Ewell Court House, 660 m (8 min walk)

Nearest of each type, measured in a straight line using OpenStreetMap (© OpenStreetMap contributors, ODbL). If a resident uses a wheelchair or frame, check the route itself.

Local area facts: ONS and NHS geography via postcodes.io, Open Government Licence.

What CQC's inspectors reported

  • The PIR includes information about how the service is performing, changes that have been made, and how the provider ensures the service is safe, effective, caring, responsive and well-led.
  • We found the service remained good and that people received safe and effective care which was responsive to their individual needs.
  • People can only be deprived of their liberty to receive care and treatment with appropriate legal authority.
  • We spoke with the people who lived at the home and observed the engagement they had with staff to understand their experiences of care and support.

Inspected 15 May 2019; report published 24 May 2019. From the regulator's own summary (Open Government Licence). Read the full report.

The registered provider

Mr & Mrs A H Akbarally is the only service its provider, Mr & Mrs A H Akbarally, runs, so it is an independent, single-site operator rather than part of a chain.

How long it has been running

Mr & Mrs A H Akbarally has been registered with CQC since December 2010, about 15 years.

CQC has published 3 overall ratings for it (2016–2026), starting at Good and staying Good every time.

Reports on record: 5, with the most recent dated 24 May 2019.

What it may cost

We estimate Mr & Mrs A H Akbarally at £1,400–£1,710 a week for residential care, based on published prices in the region. Over a year that is roughly £73k–£89k.

Check what the weekly fee leaves out; hairdressing, chiropody, trips and newspapers are common extras.

With savings below £23,250, Surrey Council may contribute once it has carried out a free needs assessment.

The local picture

Choice is wide here: the 25 nearest other care homes are all within 3 miles, 20 of them rated Good or Outstanding, and the closest is Tigh Grianan, under 0.5 miles away.

2 of the 22 nearest rated care homes have a more recent rating than this one.

It sits in West Ewell ward, classed by ONS as urban (nearer to a major town or city), among the 10% least deprived neighbourhoods in England. NHS services here are planned by NHS Surrey and Sussex ICB.

Within about a 10-minute walk there is a shop (8 min), a park (5 min), a café (6 min), a bus stop (6 min) and a railway station (9 min), which matters for residents who can go out and for visiting family.

Reading Mr & Mrs A H Akbarally's CQC ratings

Mr & Mrs A H Akbarally has an even profile: Safe, Effective, Caring, Responsive and Well-led are each rated Good.

For leadership (Well-led), it shares its Good rating with 236 of the 324 other care homes in Surrey that CQC has rated.

Under CQC's newer scoring, its strongest area is Caring at 75% and its lowest is Well-led at 75%, averaging 75% overall.

Family reviews

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How Mr & Mrs A H Akbarally compares

  • Rated Good. Across Surrey, 82% of the 322 rated care homes are Good or Outstanding and 15 are Outstanding.
  • Its rating (July 2026) is more recent than 91% of care home ratings in Surrey.
  • With 3 beds it is smaller than 97% of care homes in Surrey, where the typical home has 35.
  • Registered with CQC in 2010: it has been registered longer than 85% of care homes in the area.
  • It lists 1 specialisms with CQC; the typical care home in Surrey lists 3.

Benchmarked against all CQC-registered care homes in Surrey (Oct 2026).

Nearest care homes

Guides for families

Similar care homes near Ewell, rated recently

Quick answers about Mr & Mrs A H Akbarally

How did Mr & Mrs A H Akbarally score on each CQC key question?
The five CQC areas: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led tend to say most about day-to-day reliability.
Is Mr & Mrs A H Akbarally registered for dementia care?
No dementia specialism is recorded with CQC. Ask the provider directly if this is likely to matter.
Is Mr & Mrs A H Akbarally regulated by the Care Quality Commission?
Yes: CQC lists it as a care home under location ID 1-105155035 and was rated Good overall in July 2026.
When did CQC last rate Mr & Mrs A H Akbarally?
CQC published the current rating on 21 July 2026. Older ratings are common, so ask about changes since.
How many beds does Mr & Mrs A H Akbarally have?
Mr & Mrs A H Akbarally is registered for up to 3 residents. Ask about current vacancies and whether rooms have en-suite facilities.
What are Mr & Mrs A H Akbarally's fees?
No fee list from Mr & Mrs A H Akbarally has reached us. Residential care home typically costs £1,555 a week (average 2026 self-funder fees in South East). Ask for written prices covering weekends, bank holidays and any travel or set-up charges.
Where is Mr & Mrs A H Akbarally?
It is at 24 Northcroft Road, West Ewell, Epsom, KT19 9TA.
What type of care does Mr & Mrs A H Akbarally provide?
Mr & Mrs A H Akbarally is registered for residential homes. Ask which of these it provides at the moment.

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Mr & Mrs A H Akbarally: rated Good by CQC, on The Care Panel

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