Care home · Shoreham By Sea

New Elmcroft

Rated Requires improvement by CQC Rating published 27 May 2022 Rating 4 years old

Typical fee here £1,660–£2,030 a week Estimate

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Rated 4 years ago. CQC's last published rating for this service is from May 2022. Ask what has changed since, such as the manager or the number of people they support.
A carer talking with a resident in a care home room Illustrative photo, not of New Elmcroft
Address
St. Giles Close, Shoreham By Sea, BN43 6AT
Run by
Shaw Healthcare Limited (17 services)
Type of provider
Independent (private company)
Service
Nursing home
Beds
60 (registered with CQC)
Nursing care
Yes, registered as a nursing home (CQC registration)
Dementia
Registered with CQC to support people living with dementia
Registered with CQC
December 2010 (15 years)
Registered manager
Tiny Myeni
Company check
Active, trading since 2004 (22 years), accounts up to date (Companies House 05133946)
Last CQC check
27 May 2022
Typical fees Estimated
£1,660–£2,030 a week for nursing care (dementia). Our estimate from published local prices, not a quote. How we estimate

Regulated activities on its registration: Accommodation for persons who require nursing or personal care · Treatment of disease, disorder or injury

Read the full CQC inspection report · CQC location ID 1-134889493

New Elmcroft at a glance

New Elmcroft is a CQC-registered nursing home in Shoreham By Sea, run by Shaw Healthcare Limited. Its CQC registration covers adults of all ages, including people living with dementia.

At its most recent rating, CQC judged it Requires improvement overall (May 2022). Safe and Well-led were rated Requires improvement. It is one of 6 CQC-registered care homes in and around Shoreham-by-Sea; 5 of those are rated Good or Outstanding.

The company behind New Elmcroft

New Elmcroft is run by Shaw Healthcare Limited (company 05133946), incorporated in 2004, 6 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.

Its registered business activity is residential care for older and disabled people.

Shaw Healthcare Limited runs 17 CQC-registered services across 3 council areas; 14 of the 17 with a rating are Good or Outstanding (82%), against 83% for the same mix of services across England.

12 of its services are in West Sussex.

It trades under the Shaw Healthcare brand, which covers 40 services run by 7 registered providers.

How long it has been running

New Elmcroft has been registered with CQC since December 2010, about 15 years.

CQC has published 4 overall ratings for it (2015–2022), starting at Requires improvement; it has gone up 1 and down 1 time, and is now Requires improvement.

4 years have passed since the last overall rating. Services judged lower-risk wait longer for a visit, but teams change, so check what is different today.

CQC lists 6 reports for this location, the latest dated 27 May 2022.

The local picture

There are 17 other care homes within 3 miles, 15 of them rated Good or Outstanding; the nearest is Cavell House, under 0.5 miles away.

12 of the 23 nearest rated care homes have a more recent rating than this one.

It sits in St Mary's ward, classed by ONS as urban (nearer to a major town or city), among the 40% least deprived neighbourhoods in England. NHS services here are planned by NHS Surrey and Sussex ICB.

Within about a 10-minute walk there is a shop (3 min), a park (2 min), a café (6 min) and a bus stop (2 min), which matters for residents who can go out and for visiting family.

What it may cost

We estimate New Elmcroft at £1,660–£2,030 a week for nursing care (dementia), based on published prices in the region. Over a year that is roughly £86k–£106k.

Where a resident needs nursing, the NHS pays part of the fee straight to the home as NHS-funded nursing care, regardless of who pays the rest.

West Sussex Council can help with costs for people with savings under £23,250, starting with a free assessment.

Each area CQC checks

  • SafeRequires improvement49 of 317 in West Sussex
  • EffectiveGood289 of 317 in West Sussex
  • CaringGood294 of 317 in West Sussex
  • ResponsiveGood286 of 317 in West Sussex
  • Well-ledRequires improvement70 of 317 in West Sussex

Source: CQC, published 27 May 2022. Under each rating: how many care homes in West Sussex share it.

Past CQC ratings

  1. Jun 2015 Requires improvement
  2. Mar 2016 Good
  3. Aug 2018 Good
  4. May 2022 Requires improvement
  5. Today Rating 4 years old

Published CQC ratings in date order. The latest rating is lower than the one before.

Inspection reports to read

The kitchen's hygiene score

4/5

The kitchen has a food hygiene rating of 4 (good), from an inspection on 10 September 2025 by Adur. Meals matter in a care home: ask to see a menu and whether residents can choose.

From the Food Standards Agency (listed as "Elmcroft"). Open Government Licence.

The neighbourhood

Ward
St Mary's
Parliamentary constituency
East Worthing and Shoreham
NHS area (integrated care board)
NHS Surrey and Sussex Integrated Care Board
Area classification
Urban, nearer to a major town or city
Neighbourhood deprivation
Among the 40% least deprived areas in England
Postcode district
Care homes in BN43 (6)

See the wider area · Get directions · Map data: OpenStreetMap contributors

Close by

  • Bus stop 160 m (2 min walk) · 21 stops within 600 m
  • Railway station Shoreham-by-Sea, 930 m (12 min walk)
  • GP surgery First Foot Clinic, 1.4 km (18 min walk)
  • Pharmacy Greens Pharmacy, 1.1 km (14 min walk)
  • Shop Lifestyle Express, 210 m (3 min walk)
  • Park Park Avenue Open Space, 140 m (2 min walk)
  • Café 440 m (6 min walk)
  • Place of worship St Giles, 130 m (2 min walk)
  • Library Shoreham Library, 1.2 km (14 min walk)

Distances are as the crow flies, from OpenStreetMap (© OpenStreetMap contributors, ODbL); real walking routes will be longer and may include hills or busy roads.

Area details from ONS and NHS postcode data via postcodes.io (Open Government Licence).

The ratings in context

Looking at the five areas: Safe and Well-led are rated below Good; 3 other areas are Good.

Across West Sussex, 49 of 317 rated care homes are Requires improvement for Safe (15%), while 70 of 317 rated care homes are Requires improvement for Well-led (22%).

If you are considering it, read the Safe and Well-led section of the report first and ask what has changed since the inspection.

Who the service is registered for

Registration details from CQC.

What CQC's inspectors reported

  • People did not always receive care in line with their assessed needs and plans of care.
  • People did not consistently receive safe wound care as guidance from health professionals was not always followed to ensure risks to people's health and safety were mitigated.
  • People were not always monitored for changes to their health following a fall as staff had not always followed the provider's processes to keep people safe.
  • Staff did not always have all the risk information required to ensure potential risks associated with people's health conditions were managed effectively.

Inspected 4 April 2022; report published 27 May 2022; supporting 60 people at the time. Taken from CQC's own findings (Open Government Licence). Read the full report.

Family reviews

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New Elmcroft: common questions

How is New Elmcroft rated for safety and leadership?
CQC rates five key questions. For New Elmcroft: Safe: Requires improvement; Effective: Good; Caring: Good; Responsive: Good; Well-led: Requires improvement. Safe and Well-led tend to say most about day-to-day reliability.
What are New Elmcroft's fees?
New Elmcroft's prices aren't on our site yet. Residential care home typically costs £1,100–£1,600 a week (typical 2026 prices in West Sussex). A written quote should spell out weekend, bank holiday and short-notice rates.
Who is the registered provider for New Elmcroft?
Shaw Healthcare Limited is the registered provider for New Elmcroft.
How many residents can New Elmcroft take?
CQC registers New Elmcroft for 60 residents; ask about vacancies, room sizes and en-suite bathrooms.
When did CQC last rate New Elmcroft?
27 May 2022 is when the current rating was published, 4 years ago. Check what has changed since, such as the manager or staffing.
Is New Elmcroft registered for dementia care?
Dementia appears among its CQC specialisms; ask about staff training and how care adapts as dementia progresses.
Is New Elmcroft registered with CQC?
It is. The CQC register records New Elmcroft as a care home, location ID 1-134889493 and was rated Requires improvement overall in May 2022.
What is New Elmcroft's address?
It is at St. Giles Close, Shoreham By Sea, BN43 6AT.
What type of care does New Elmcroft provide?
CQC lists New Elmcroft under: nursing homes. Check which of these it is actively providing now.

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Details from the Care Quality Commission register, updated Oct 2026. Contains CQC data licensed under the Open Government Licence v3.0. Text marked "in the provider's own words" is supplied by the provider. The Care Panel is not a care provider.

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