Care home · Headington

OSJCT Townsend House

Rated Good by CQC Rating published 18 July 2024 Rating 2 years old

Typical fee here £1,460–£1,780 a week Estimate

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A carer serving tea to residents in a care home lounge Illustrative photo, not of OSJCT Townsend House
Address
Bayswater Road, Headington, OX3 9NX
Type of provider
Charity (registered charity 1048355)
Service
Residential care home
Beds
45 (registered with CQC)
Nursing care
No, residential care only (CQC registration)
Dementia
Registered with CQC to support people living with dementia
Registered with CQC
November 2010 (15 years)
Registered manager
Lisa Oliver
Company check
Active, trading since 1995 (31 years), accounts up to date (Companies House 03073089)
Last CQC check
18 Jul 2024
Typical fees Estimated
£1,460–£1,780 a week for residential care (dementia). Estimated from prices published locally; not a quote. How we estimate

Regulated activities on its registration: Accommodation for persons who require nursing or personal care

CQC page for this service · CQC location ID 1-122152826

About OSJCT Townsend House

OSJCT Townsend House is a CQC-registered residential care home in Headington, run by The Orders Of St. John Care Trust. Its CQC registration covers older people, including people living with dementia.

At its most recent rating, CQC judged it Good overall (July 2024). It is one of 20 CQC-registered care homes in and around Oxford; 17 of those are rated Good or Outstanding.

Who they support

Registration details from CQC.

The five key questions

  • SafeGood75% score102 of 119 in Oxfordshire
  • EffectiveGood75% score107 of 119 in Oxfordshire
  • CaringGood75% score103 of 119 in Oxfordshire
  • ResponsiveGood75% score95 of 119 in Oxfordshire
  • Well-ledGood75% score86 of 119 in Oxfordshire

As rated by CQC, published 18 July 2024. Under each rating: how many care homes in Oxfordshire share it.

Strengths and weak spots in the ratings

All five areas CQC looks at are rated Good for OSJCT Townsend House: no single area stands out above or below the rest.

For leadership (Well-led), it shares its Good rating with 85 of the 118 other care homes in Oxfordshire that CQC has rated.

Under CQC's newer scoring, its strongest area is Caring at 75% and its lowest is Well-led at 75%, averaging 75% overall.

What it may cost

We estimate OSJCT Townsend House at £1,460–£1,780 a week for residential care (dementia), based on published prices in the region. Over a year that is roughly £76k–£93k.

Ask what notice is given before a fee increase and what triggers one.

People with savings under £23,250 may get help from Oxfordshire Council after a needs and financial assessment.

The local picture

There are 13 other care homes within 3 miles, 9 of them rated Good or Outstanding; the nearest is St Andrew's Residential Care Home Limited, under 0.5 miles away.

3 of the 24 nearest rated care homes have a more recent rating than this one.

It sits in Barton & Sandhills ward, classed by ONS as urban (nearer to a major town or city), among the 30% most deprived neighbourhoods in England. NHS services here are planned by NHS Thames Valley ICB.

Within about a 10-minute walk there is a GP surgery (6 min), a pharmacy (2 min), a shop (2 min), a park (7 min), a café (2 min) and a bus stop (1 min), which matters for residents who can go out and for visiting family.

How the scores break down

Under its newer approach, CQC marks each "quality statement" from 1 to 4 and converts the marks into a percentage per area. Averaged across the five areas, OSJCT Townsend House scores 75%.

Safe Good 75%
  • Learning culture3 · Good
  • Safe systems, pathways and transitions3 · Good
  • Safeguarding3 · Good
  • Involving people to manage risks3 · Good
  • Safe environments3 · Good
  • Safe and effective staffing3 · Good
  • Infection prevention and control3 · Good
  • Medicines optimisation3 · Good
Effective Good 75%
  • Assessing needs3 · Good
  • Delivering evidence-based care and treatment3 · Good
  • How staff, teams and services work together3 · Good
  • Supporting people to live healthier lives3 · Good
  • Monitoring and improving outcomes3 · Good
  • Consent to care and treatment3 · Good
Caring Good 75%
  • Kindness, compassion and dignity3 · Good
  • Treating people as individuals3 · Good
  • Independence, choice and control3 · Good
  • Responding to people’s immediate needs3 · Good
  • Workforce wellbeing and enablement3 · Good
Responsive Good 75%
  • Person-centred Care3 · Good
  • Care provision, Integration and continuity3 · Good
  • Providing Information3 · Good
  • Listening to and involving people3 · Good
  • Equity in access3 · Good
  • Equity in experiences and outcomes3 · Good
  • Planning for the future3 · Good
Well-led Good 75%
  • Shared direction and culture3 · Good
  • Capable, compassionate and inclusive leaders3 · Good
  • Freedom to speak up3 · Good
  • Workforce equality, diversity and inclusion3 · Good
  • Governance, management and sustainability3 · Good
  • Partnerships and communities3 · Good
  • Learning, improvement and innovation3 · Good

Scale: 1 (significant shortfalls) to 4 (exceptional). From CQC, assessed 30 May 2024, published 18 July 2024, Open Government Licence. Statements without a score were not reassessed and their earlier result stands.

Past CQC ratings

  1. Mar 2015 Inadequate
  2. Jul 2015 Good
  3. Jul 2017 Good
  4. Jan 2020 Good
  5. Mar 2022 Good
  6. Jul 2024 Good
  7. Today Rating 2 years old

Overall ratings CQC has published for this location, oldest first.

Reports on the CQC website

The kitchen's hygiene score

5/5

The kitchen has a food hygiene rating of 5 (very good), from an inspection on 19 February 2026 by Oxford City. Food is a big part of daily life in a home, so ask about menus, choice and mealtimes.

From the Food Standards Agency (listed as "Townsend House"). Open Government Licence.

Map and area details

Ward
Barton & Sandhills
Parliamentary constituency
Oxford East
NHS area (integrated care board)
NHS Thames Valley Integrated Care Board
Type of area
Urban, nearer to a major town or city
Neighbourhood deprivation
Among the 30% most deprived areas in England
Postcode district
Care homes in OX3 (7)

Bigger map · Get directions · © OpenStreetMap contributors

Local amenities

  • Bus stop 40 m (1 min walk) · 20 stops within 600 m
  • GP surgery Hedena Health Ltd. Barton, 490 m (6 min walk)
  • Pharmacy Roundway Pharmacy, 160 m (2 min walk)
  • Shop Headington Superstore, 150 m (2 min walk)
  • Park Bernwood Road Park, 540 m (7 min walk)
  • Café Portoguês Cafe, 170 m (2 min walk)
  • Place of worship St Mary's Church, 70 m (1 min walk)
  • Library Community Library, 300 m (4 min walk)

From OpenStreetMap data (© OpenStreetMap contributors, ODbL), measured in a straight line, so allow extra for the actual route on foot.

Geography: ONS and NHS lookups (postcodes.io), Open Government Licence.

How long it has been running

CQC registration dates from November 2010, so the service has been operating for around 15 years under its current registration.

CQC has published 6 overall ratings for it (2015–2024), starting at Inadequate and improving to Good.

6 reports have been published for this location, most recently on 12 March 2022.

Who runs it

OSJCT Townsend House is run by The Orders Of St. John Care Trust (company 03073089), incorporated in 1995, 15 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 12 active directors and there is no insolvency history.

Its registered business activity is nursing care and residential care for older and disabled people.

The Orders Of St. John Care Trust runs 55 CQC-registered services across 7 council areas; 51 of the 54 with a rating are Good or Outstanding (94%), against 84% for the same mix of services across England.

23 of its services are in Oxfordshire.

It trades under the Orders of St John Care Trust brand, which covers 58 services run by 3 registered providers.

From the latest CQC inspection

  • We completed this assessment in response to concerns of poor staffing levels, malodours in the home and poor nutritional support.
  • People told us they felt safe living at the service.
  • Staff knew how to identify and report any concerns.
  • Relatives said the home was clean and people were able to take part in various activities to meet their interests.

Inspected 20 January 2022; report published 12 March 2022. In CQC's words, from its published findings (Open Government Licence). Read the full report.

Family reviews

No family has reviewed OSJCT Townsend House on The Care Panel so far.

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OSJCT Townsend House in local context

  • Rated Good. Across Oxfordshire, 87% of the 119 rated care homes are Good or Outstanding and 13 are Outstanding.
  • Its rating (July 2024) is more recent than 78% of care home ratings in Oxfordshire.
  • With 45 beds it is smaller than 54% of care homes in Oxfordshire, where the typical home has 48.
  • Registered with CQC in 2010: it has been registered longer than 91% of care homes in the area.
  • It lists 2 specialisms with CQC; the typical care home in Oxfordshire lists 3.

All figures compare it with other care homes in Oxfordshire; CQC register, Oct 2026.

Nearby options

Guides for families

Similar care homes near Oxford, rated recently

What families ask about OSJCT Townsend House

Is OSJCT Townsend House rated well for safety?
The five CQC areas: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the sections most worth your time.
What are OSJCT Townsend House's fees?
No fee list from OSJCT Townsend House has reached us. Residential care home typically costs £1,555 a week (average 2026 self-funder fees in South East). Get the quote in writing, including any extra charges.
Which provider runs OSJCT Townsend House?
The registered provider is The Orders Of St. John Care Trust, according to CQC.
How many beds does OSJCT Townsend House have?
CQC capacity for OSJCT Townsend House: 45 beds. Ask about current availability and room facilities.
When did CQC last rate OSJCT Townsend House?
CQC published the current rating on 18 July 2024, 2 years ago. Older ratings are common, so ask about changes since.
Can OSJCT Townsend House care for someone with dementia?
Yes, it is registered for dementia. Worth asking: how many staff are trained, and how routines are kept consistent.
What services is OSJCT Townsend House registered for?
Registration for OSJCT Townsend House covers: residential homes. Check which of these it offers today.
Is OSJCT Townsend House registered with CQC?
Yes: CQC lists it as a care home under location ID 1-122152826 and was rated Good overall in July 2024.
Where is OSJCT Townsend House?
It is at Bayswater Road, Headington, OX3 9NX.

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