Care home · Maidenhead

Pinkneys Road

Rated Requires improvement by CQC Rating published 25 April 2025 Rating 1 year old
Dormant service. CQC lists Pinkneys Road as registered but not currently providing care, so we don't pass enquiries to it. Contact the provider to check whether it has restarted.
A carer talking with a resident in a care home room Illustrative photo, not of Pinkneys Road
Address
87 Pinkneys Road, Maidenhead, SL6 5DT
Run by
Voyage 1 Limited (278 services)
Type of provider
Independent (private company)
Service
Residential care home
Beds
3 (registered with CQC)
Nursing care
No, residential care only (CQC registration)
Dementia
Not listed as a specialism with CQC; ask the provider
Registered with CQC
December 2010 (15 years)
Part of
Voyage
Registered manager
*
Company check
Active, trading since 1988 (38 years), accounts up to date (Companies House 02215899)
Last CQC check
25 Apr 2025
Typical fees Estimated
£1,400–£1,710 a week for residential care. An estimate based on local published fees. Ask for a written quote. How we estimate

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Regulated activities on its registration: Accommodation for persons who require nursing or personal care

See this service on the CQC website · CQC location ID 1-129459236

About Pinkneys Road

Registered with CQC as a residential care home, Pinkneys Road is based in Maidenhead, run by Voyage 1 Limited. It supports adults under 65, with registered specialisms in learning disabilities.

Its latest CQC rating is Requires improvement overall (April 2025). Safe and Well-led were rated Requires improvement. It is one of 17 CQC-registered care homes in and around Maidenhead; 11 of those are rated Good or Outstanding.

Key points from CQC's visit

  • The assessment took place due to concerns we received regarding poor culture in the service and people not receiving their care when required.
  • We found breaches of regulations relating to safeguarding, staffing and governance.
  • We have asked the provider for an action plan in response to the concerns found at this assessment.
  • People living at Pinkeys Road were not able to fully express their experiences of the care and support provided for them.

Inspected 10 January 2020; report published 11 March 2020. In CQC's words, from its published findings (Open Government Licence). Read the full report.

Registered specialisms

From the CQC register; ask how each need is met in practice.

History with CQC

Pinkneys Road has been registered with CQC since December 2010, about 15 years.

CQC has published 5 overall ratings for it (2015–2025), starting at Good; it has gone up 0 and down 0 times, and is now Requires Improvement.

The CQC website holds 6 reports for it, the latest from 11 March 2020.

Ratings over time

  1. May 2015 Good
  2. Jul 2015 Good
  3. Jul 2017 Good
  4. Mar 2020 Good
  5. Apr 2025 Requires Improvement
  6. Today Rating 1 year old

Overall ratings CQC has published for this location, oldest first. The latest rating is lower than the one before.

CQC documents

The kitchen's hygiene score

5/5

The kitchen has a food hygiene rating of 5 (very good), from an inspection on 30 January 2025 by Windsor and Maidenhead. Try to visit at a mealtime: it shows how food, choice and help with eating work in practice.

From the Food Standards Agency (listed as "Voyage Care At 87 Pinkneys Road"). Open Government Licence.

Where it is

Ward
Pinkneys Green
Parliamentary constituency
Maidenhead
Integrated care board
NHS Thames Valley Integrated Care Board
Area classification
Urban, nearer to a major town or city
Neighbourhood deprivation
Among the 20% least deprived areas in England
Postcode district
Care homes in SL6 (23)

View on OpenStreetMap · Directions · OpenStreetMap (ODbL)

Around the building

  • Bus stop 100 m (1 min walk) · 19 stops within 600 m
  • GP surgery Symons Medical Centre, 1.4 km (17 min walk)
  • Pharmacy Olive Pharmacy, 430 m (5 min walk)
  • Shop Day-Today, 280 m (4 min walk)
  • Park 520 m (7 min walk)
  • Café the tux shop, 960 m (12 min walk)
  • Place of worship Methodist Church, 570 m (7 min walk)
  • Library Boyn Grove Library, 1.2 km (16 min walk)

From OpenStreetMap data (© OpenStreetMap contributors, ODbL), measured in a straight line, so allow extra for the actual route on foot.

Ward, NHS area and deprivation from ONS and NHS postcode data (postcodes.io, Open Government Licence).

Who runs it

Pinkneys Road is run by Voyage 1 Limited (company 02215899), incorporated in 1988, 22 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 3 active directors and there is no insolvency history.

Its registered business activity is care for people with learning disabilities, mental health problems or substance misuse and social work without accommodation for older and disabled people (which includes home care).

Voyage 1 Limited runs 280 CQC-registered services across 87 council areas; 244 of the 268 with a rating are Good or Outstanding (91%), against 84% for the same mix of services across England.

4 of its services are in Windsor and Maidenhead.

It trades under the Voyage brand, which covers 320 services run by 13 registered providers.

Budgeting for this home

We estimate Pinkneys Road at £1,400–£1,710 a week for residential care, based on published prices in the region. Over a year that is roughly £73k–£89k.

Ask whether the fee changes if needs increase, and what is extra: hairdressing, chiropody, outings and newspapers are often charged separately.

Council help is possible below £23,250 in savings: ask Windsor and Maidenhead Council for a free care needs assessment.

How it fits locally

There are 20 other care homes within 3 miles, 13 of them rated Good or Outstanding; the nearest is 5 Winston Court, under 0.5 miles away.

It is registered for needs that fewer services nearby cover: learning disabilities (8 of the nearest 25).

12 of the 24 nearest rated care homes have a more recent rating than this one.

It sits in Pinkneys Green ward, classed by ONS as urban (nearer to a major town or city), among the 20% least deprived neighbourhoods in England. NHS services here are planned by NHS Thames Valley ICB.

Within about a 10-minute walk there is a pharmacy (5 min), a shop (4 min), a park (7 min) and a bus stop (1 min), which matters for residents who can go out and for visiting family.

Strengths and weak spots in the ratings

Looking at the five areas: Safe and Well-led are rated below Good; 3 other areas are Good.

Across Windsor and Maidenhead, 9 of 38 rated care homes are Requires improvement for Safe (24%), while 14 of 38 rated care homes are Requires improvement for Well-led (37%).

The Safe and Well-led findings are the part of the report to read closely; ask the manager what has been put right.

Safe, effective, caring, responsive, well-led

  • SafeRequires improvement9 of 38 in Windsor and Maidenhead
  • EffectiveGood31 of 38 in Windsor and Maidenhead
  • CaringGood33 of 37 in Windsor and Maidenhead
  • ResponsiveGood27 of 37 in Windsor and Maidenhead
  • Well-ledRequires improvement14 of 38 in Windsor and Maidenhead

Source: CQC, published 25 April 2025. Under each rating: how many care homes in Windsor and Maidenhead share it.

Family reviews

No family has reviewed Pinkneys Road on The Care Panel so far.

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How Pinkneys Road compares

  • Rated Requires improvement. Across Windsor and Maidenhead, 74% of the 38 rated care homes are Good or Outstanding and 5 are Outstanding.
  • Its rating (April 2025) is more recent than 63% of care home ratings in Windsor and Maidenhead.
  • With 3 beds it is smaller than 93% of care homes in Windsor and Maidenhead, where the typical home has 36.
  • Registered with CQC in 2010: it has been registered longer than 71% of care homes in the area.
  • It lists 2 specialisms with CQC; the typical care home in Windsor and Maidenhead lists 3.
  • Areas CQC rated below Good: Safe (24% of care homes in Windsor and Maidenhead are also rated below Good here); Well-led (37% of care homes in Windsor and Maidenhead are also rated below Good here). Ask the provider what has changed since.

Comparison set: every registered care home in Windsor and Maidenhead, CQC data for Oct 2026.

Also nearby

Guides for families

Maidenhead: care homes inspected recently

Questions about Pinkneys Road

Can Pinkneys Road care for someone with dementia?
Not as a registered specialism. Some services still support people with mild dementia, so ask.
When was Pinkneys Road last inspected?
The rating now shown was published on 25 April 2025, 1 year ago. Ask what has changed since then, for example in management or staffing.
What services is Pinkneys Road registered for?
Pinkneys Road is registered for residential homes. Ask which of these it provides at the moment.
Where is Pinkneys Road based?
It is at 87 Pinkneys Road, Maidenhead, SL6 5DT.
Is Pinkneys Road registered with CQC?
Yes. Pinkneys Road is registered with the Care Quality Commission as a care home (location ID 1-129459236) and was rated Requires improvement overall in April 2025.
How much does Pinkneys Road charge?
We don't have published prices from Pinkneys Road yet. Residential care home typically costs £1,555 a week (average 2026 self-funder fees in South East). Ask for written prices covering weekends, bank holidays and any travel or set-up charges.
How did Pinkneys Road score on each CQC key question?
CQC rates five key questions. For Pinkneys Road: Safe: Requires improvement; Effective: Good; Caring: Good; Responsive: Good; Well-led: Requires improvement. Safe and Well-led are the two to read first in the report.
How big is Pinkneys Road?
Pinkneys Road is registered for up to 3 residents. Ask about current vacancies and whether rooms have en-suite facilities.
Who is the registered provider for Pinkneys Road?
CQC lists Voyage 1 Limited as the provider responsible for Pinkneys Road.

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Information: Care Quality Commission, Oct 2026 (Open Government Licence v3.0). Sections in the provider's own words are theirs; we compiled everything else from public data. The Care Panel is independent and not a care provider.