Care home · Thames Ditton

Rowland House Care Home

Rated Requires improvement by CQC Rating published 11 November 2025 Rated in the last 12 months

Typical fee here £1,400–£1,710 a week Estimate

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A carer talking with women in wheelchairs Illustrative photo, not of Rowland House Care Home
Address
1a Lime Tree Avenue, Thames Ditton, KT7 0NY
Run by
Titleworth Neuro Limited
Type of provider
Independent (private company)
Service
Residential care home, Rehabilitation (illness/injury)
Beds
7 (registered with CQC)
Nursing care
No, residential care only (CQC registration)
Dementia
Not listed as a specialism with CQC; ask the provider
Registered with CQC
June 2011 (15 years)
Registered manager
Vicki Mcnally
Company check
Active, trading since 1979 (47 years), accounts up to date (Companies House 01416615)
Last CQC check
11 Nov 2025
Typical fees Estimated
£1,400–£1,710 a week for residential care. Our estimate from published local prices, not a quote. How we estimate

Licensed by CQC for: Accommodation for persons who require nursing or personal care

More in Thames Ditton: Care homes in Thames Ditton (12) · Best rated care homes in Thames Ditton · Care homes for elderly care in Thames Ditton · Care homes for physical disability care in Thames Ditton · Care homes for care for adults under 65 in Thames Ditton

See this service on the CQC website · CQC location ID 1-137471875

About Rowland House Care Home

Registered with CQC as a residential care home, Rowland House Care Home is based in Thames Ditton, run by Titleworth Neuro Limited. It supports adults of all ages, with registered specialisms in physical disabilities.

Its latest CQC rating is Requires improvement overall (November 2025). Responsive and Well-led were rated Requires improvement. It is one of 12 CQC-registered care homes in and around Thames Ditton; 8 of those are rated Good or Outstanding.

Ratings for safety, care and leadership

  • SafeGood268 of 325 in Surrey
  • EffectiveGood286 of 325 in Surrey
  • CaringGood292 of 325 in Surrey
  • ResponsiveRequires improvement28 of 325 in Surrey
  • Well-ledRequires improvement67 of 325 in Surrey

From CQC's latest report, published 11 November 2025. Under each rating: how many care homes in Surrey share it.

Strengths and weak spots in the ratings

For Rowland House Care Home, Responsive and Well-led are rated below Good; 3 other areas are Good.

Across Surrey, 28 of 325 rated care homes are Requires improvement for Responsive (9%), while 67 of 325 rated care homes are Requires improvement for Well-led (21%).

If you are considering it, read the Responsive and Well-led section of the report first and ask what has changed since the inspection.

Likely fees

We estimate Rowland House Care Home at £1,400–£1,710 a week for residential care, based on published prices in the region. Over a year that is roughly £73k–£89k.

Ask how often fees rise and whether they go up if care needs increase.

People with savings under £23,250 may get help from Surrey Council after a needs and financial assessment.

Ratings over time

  1. Apr 2016 Good
  2. Jun 2018 Good
  3. Jan 2021 Inspected but not rated
  4. Jul 2021 Good
  5. Nov 2025 Requires Improvement
  6. Today Rated in the last 12 months

CQC rating timeline for this address. The latest rating is lower than the one before.

Reports on the CQC website

Map and area details

Ward
Thames Ditton
Parliamentary constituency
Esher and Walton
Integrated care board
NHS Surrey and Sussex Integrated Care Board
Type of area
Urban; nearer to a major town or city
Neighbourhood deprivation
Among the 10% least deprived areas in England
Postcode district
Care homes in KT7 (6)

View on OpenStreetMap · Get directions · OpenStreetMap (ODbL)

Around the building

  • Bus stop 360 m (5 min walk) · 11 stops within 600 m
  • Railway station Thames Ditton, 280 m (3 min walk)
  • Pharmacy Thorkhill Pharmacy, 730 m (9 min walk)
  • Shop Budgens, 280 m (3 min walk)
  • Park 170 m (2 min walk)
  • Café Costa, 230 m (3 min walk)
  • Place of worship Church of St. Nicholas, 510 m (6 min walk)
  • Library Dittons Library, 150 m (2 min walk)

Straight-line distances to the nearest of each, from OpenStreetMap (© OpenStreetMap contributors, ODbL). Walking routes are longer; check for hills and crossings if you plan to take a relative out.

Local area facts: ONS and NHS geography via postcodes.io, Open Government Licence.

Specialisms

Taken from its CQC registration.

Around Thames Ditton

Choice is wide here: the 25 nearest other care homes are all within 3 miles, 18 of them rated Good or Outstanding, and the closest is Linwood, under 0.5 miles away.

9 of the 22 nearest rated care homes have a more recent rating than this one.

It sits in Thames Ditton ward, classed by ONS as urban (nearer to a major town or city), among the 10% least deprived neighbourhoods in England. NHS services here are planned by NHS Surrey and Sussex ICB.

Within about a 10-minute walk there is a pharmacy (9 min), a shop (3 min), a park (2 min), a café (3 min), a bus stop (5 min) and a railway station (3 min), which matters for residents who can go out and for visiting family.

Inspection findings in brief

  • Rowland House Care Home is a service for people with an acquired brain injury or neurological conditions.
  • There were 5 people living in the service at the time of our visit.
  • However, the provider had placed an interim manager to oversee the service.
  • People were not always consulted in relation the running of the service, as staff had not considered alternative ways of inviting feedback from people who were not able to verbally communicate, although, relatives said they felt listened to when they raised any concerns.

Inspected 24 June 2021; report published 16 July 2021; supporting 5 people at the time. In CQC's words, from its published findings (Open Government Licence). Read the full report.

Who runs it

Rowland House Care Home is run by Titleworth Neuro Limited (company 01416615), incorporated in 1979, 32 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.

Its registered business activity is residential care for older and disabled people.

It trades under the Active Care brand, which covers 42 services run by 22 registered providers.

Rowland House Care Home over the years

Registered in June 2011, it has 15 years on the CQC register.

CQC has published 5 overall ratings for it (2016–2025), starting at Good; it has gone up 0 and down 0 times, and is now Requires Improvement.

Reports on record: 6, with the most recent dated 16 July 2021.

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Compared with other care homes locally

  • Rated Requires improvement. Across Surrey, 82% of the 322 rated care homes are Good or Outstanding and 15 are Outstanding.
  • Its rating (November 2025) is more recent than 80% of care home ratings in Surrey.
  • With 7 beds it is smaller than 79% of care homes in Surrey, where the typical home has 35.
  • Registered with CQC in 2011: it has been registered longer than 57% of care homes in the area.
  • It lists 3 specialisms with CQC; the typical care home in Surrey lists 3.
  • Areas CQC rated below Good: Responsive (9% of care homes in Surrey are also rated below Good here); Well-led (22% of care homes in Surrey are also rated below Good here). Ask the provider what has changed since.

Comparison set: every registered care home in Surrey, CQC data for Oct 2026.

Closest alternatives

Guides for families

Thames Ditton: care homes inspected recently

Questions about Rowland House Care Home

Where is Rowland House Care Home based?
It is at 1a Lime Tree Avenue, Thames Ditton, KT7 0NY.
Is Rowland House Care Home registered with CQC?
Rowland House Care Home is on the CQC register as a care home (ID 1-137471875) and was rated Requires improvement overall in November 2025.
What kind of care can Rowland House Care Home offer?
Rowland House Care Home is registered for residential homes, rehabilitation (illness/injury). Ask which of these it provides at the moment.
Is Rowland House Care Home registered for dementia care?
Dementia is not listed among the specialisms on its CQC registration. Ask the provider directly if this matters to you.
When did CQC last rate Rowland House Care Home?
The rating now shown was published on 11 November 2025. Ask what has changed since then, for example in management or staffing.
How big is Rowland House Care Home?
CQC registers Rowland House Care Home for 7 residents; ask about vacancies, room sizes and en-suite bathrooms.
Who is the registered provider for Rowland House Care Home?
CQC lists Titleworth Neuro Limited as the provider responsible for Rowland House Care Home.
How much does care from Rowland House Care Home cost?
Rowland House Care Home hasn't shared a price list with us. Residential care home typically costs £1,555 a week (average 2026 self-funder fees in South East). Get the quote in writing, including any extra charges.
Is Rowland House Care Home rated well for safety?
By key question, CQC gave: Safe: Good; Effective: Good; Caring: Good; Responsive: Requires improvement; Well-led: Requires improvement. Safe and Well-led are the two to read first in the report.

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Source: the CQC register as of Oct 2026 (Open Government Licence v3.0), with our own analysis. Anything marked "in the provider's own words" comes from the provider. The Care Panel does not provide care.

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