Care home · Coventry
Shirlett Close
Illustrative photo, not of Shirlett Close- Address
- 21 Shirlett Close, Coventry, CV2 1PG
- Run by
- FitzRoy Support (22 services)
- Type of provider
- Charity (registered charity 1011290)
- Service
- Residential care home, Supported living
- Beds
- 4 (registered with CQC)
- Nursing care
- No, residential care only (CQC registration)
- Dementia
- Not listed as a specialism with CQC; ask the provider
- Registered with CQC
- July 2019 (7 years)
- Part of
- Elizabeth Fitzroy Support
- Registered manager
- Lisa Marie Hiatt
- Company check
- Active, trading since 1992 (34 years), accounts up to date (Companies House 02699902)
- Last CQC check
- 28 Jun 2022
- Typical fees Estimated
- £1,170–£1,420 a week for residential care. Estimate only, from published local rates. How we estimate
Licensed by CQC for: Personal care · Accommodation for persons who require nursing or personal care
More in Bedworth: Care homes in Bedworth (16) · Best rated care homes in Bedworth · Care homes for elderly care in Bedworth · Care homes for learning disability care in Bedworth · Care homes for care for adults under 65 in Bedworth
Open CQC's full report · CQC location ID 1-7166667496
The service in brief
Shirlett Close is a CQC-registered residential care home in Coventry, run by FitzRoy Support. Its CQC registration covers adults of all ages, including people living with learning disabilities.
At its most recent rating, CQC judged it Requires improvement overall (June 2022). Safe, Effective, Caring, Responsive and Well-led were rated Requires improvement. It is one of 16 CQC-registered care homes in and around Bedworth; 10 of those are rated Good or Outstanding.
Ownership and company checks
Shirlett Close is run by Fitzroy Support (company 02699902), incorporated in 1992, 27 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 12 active directors and there is no insolvency history.
Its registered business activity is other residential care and social work without accommodation for older and disabled people (which includes home care).
FitzRoy Support runs 24 CQC-registered services across 12 council areas; 18 of the 23 with a rating are Good or Outstanding (78%), against 84% for the same mix of services across England.
6 of its services are in Coventry.
It trades under the Elizabeth Fitzroy Support brand, which covers 22 services run by 1 registered provider.
Ratings over time
- Jan 2017
- Jun 2022
- Today Rating 4 years old
Published CQC ratings in date order. The latest rating is lower than the one before.
Published inspection reports
- CQC inspection report 28 June 2022
Where it is
- Ward
- Longford
- Council
- Coventry City Council · paying for care
- Parliamentary constituency
- Coventry East
- Local NHS (ICB)
- NHS Coventry and Warwickshire Integrated Care Board
- Setting
- Urban: nearer to a major town or city
- Neighbourhood deprivation
- Among the 40% most deprived areas in England
- Postcode district
- Care homes in CV2 (10)
View on OpenStreetMap · Plan a journey · OpenStreetMap (ODbL)
Around the building
- Bus stop 90 m (1 min walk) · 19 stops within 600 m
- Railway station Coventry Arena, 1.3 km (16 min walk)
- GP surgery Longford Medical Centre, 670 m (8 min walk)
- Pharmacy Longford Chemist, 610 m (8 min walk)
- Shop Costcutter, 240 m (3 min walk)
- Park 230 m (3 min walk)
- Place of worship St. Thomas, 550 m (7 min walk)
Nearest of each type, measured in a straight line using OpenStreetMap (© OpenStreetMap contributors, ODbL). If a resident uses a wheelchair or frame, check the route itself.
Local area facts: ONS and NHS geography via postcodes.io, Open Government Licence.
The five key questions
- Safe25 of 68 in Coventry
- Effective8 of 68 in Coventry
- Caring7 of 68 in Coventry
- Responsive5 of 68 in Coventry
- Well-led23 of 68 in Coventry
Source: CQC, published 28 June 2022. Under each rating: how many care homes in Coventry share it.
From the latest CQC inspection
- Right Support People had limited opportunities to leave the service and pursue social interests within their local community.
- There were missed opportunities to engage people in meaningful activities within the home and people were not supported to try new things or develop new skills.
- People's care records detailed pastime they may like to take part in, but these activities were not always encouraged.
- There was limited guidance to inform staff how to enrich people's lives through positive engagement and meaningful activities.
Inspected 11 May 2022; report published 28 June 2022. Taken from CQC's own findings (Open Government Licence). Read the full report.
Costs to expect
We estimate Shirlett Close at £1,170–£1,420 a week for residential care, based on published prices in the region. Over a year that is roughly £61k–£74k.
Check what the weekly fee leaves out; hairdressing, chiropody, trips and newspapers are common extras.
With savings below £23,250, Coventry Council may contribute once it has carried out a free needs assessment.
What the ratings tell you
Looking at the five areas: Safe, Effective, Caring, Responsive and Well-led are rated below Good.
Across Coventry, 25 of 68 rated care homes are Requires improvement for Safe (37%), while 8 of 68 rated care homes are Requires improvement for Effective (12%), while 7 of 68 rated care homes are Requires improvement for Caring (10%), while 5 of 68 rated care homes are Requires improvement for Responsive (7%), while 23 of 68 rated care homes are Requires improvement for Well-led (34%).
If you are considering it, read the Safe, Effective, Caring, Responsive and Well-led section of the report first and ask what has changed since the inspection.
Choice nearby
Choice is wide here: the 25 nearest other care homes are all within 3 miles, 15 of them rated Good or Outstanding, and the closest is Evergreen Manor Care Home, 0.8 miles away.
14 of the 23 nearest rated care homes have a more recent rating than this one.
It sits in Longford ward, classed by ONS as urban (nearer to a major town or city), among the 40% most deprived neighbourhoods in England. NHS services here are planned by NHS Coventry and Warwickshire ICB.
Within about a 10-minute walk there is a GP surgery (8 min), a pharmacy (8 min), a shop (3 min), a park (3 min) and a bus stop (1 min), which matters for residents who can go out and for visiting family.
Specialisms
Taken from its CQC registration.
Track record
CQC registration dates from July 2019, so the service has been operating for around 7 years under its current registration.
CQC has published 2 overall ratings for it (2017–2022), starting at Good and falling to Requires improvement.
No new overall rating has been published for 4 years. CQC re-inspects based on risk, so an old rating is not a bad sign in itself, but staff and management may have changed.
Family reviews
No reviews yet. If you or a relative have used this care home, your review helps other families choose.
Each review is tied to a verified email. We publish both good and bad, and providers may respond but not delete. How reviews work.
How Shirlett Close compares
- Rated Requires improvement. Across Coventry, 68% of the 68 rated care homes are Good or Outstanding and 1 is Outstanding.
- Its rating (June 2022) is more recent than 54% of care home ratings in Coventry.
- With 4 beds it is smaller than 94% of care homes in Coventry, where the typical home has 28.
- Registered with CQC in 2019: it has been registered longer than 34% of care homes in the area.
- It lists 3 specialisms with CQC; the typical care home in Coventry lists 3.
- Areas CQC rated below Good: Safe (37% of care homes in Coventry are also rated below Good here); Effective (12% of care homes in Coventry are also rated below Good here); Caring (10% of care homes in Coventry are also rated below Good here); Responsive (7% of care homes in Coventry are also rated below Good here); Well-led (37% of care homes in Coventry are also rated below Good here). Ask the provider what has changed since.
Benchmarked against all CQC-registered care homes in Coventry (Oct 2026).
Also nearby
Guides for families
Similar care homes near Bedworth, rated recently
- FairfieldOct 2025
- Chamberlaine CourtNov 2024
- Evergreen Manor Care HomeSep 2025
Shirlett Close questions answered
- What type of care does Shirlett Close provide?
- CQC lists Shirlett Close under: residential homes, supported living. Check which of these it is actively providing now.
- Where is Shirlett Close based?
- It is at 21 Shirlett Close, Coventry, CV2 1PG.
- Is Shirlett Close registered with CQC?
- Shirlett Close is on the CQC register as a care home (ID 1-7166667496) and was rated Requires improvement overall in June 2022.
- Can Shirlett Close care for someone with dementia?
- No dementia specialism is recorded with CQC. Ask the provider directly if this is likely to matter.
- When did CQC last rate Shirlett Close?
- The rating now shown was published on 28 June 2022, 4 years ago. Ask what has changed since then, for example in management or staffing.
- How many residents can Shirlett Close take?
- Shirlett Close has 4 registered places. Ask how many are free now and which rooms have en-suites.
- Who runs Shirlett Close?
- On CQC's register the provider is FitzRoy Support.
- How much does care from Shirlett Close cost?
- Shirlett Close's prices aren't on our site yet. Residential care home typically costs £1,295 a week (average 2026 self-funder fees in West Midlands). Ask for written prices covering weekends, bank holidays and any travel or set-up charges.
- Is Shirlett Close rated well for safety?
- By key question, CQC gave: Safe: Requires improvement; Effective: Requires improvement; Caring: Requires improvement; Responsive: Requires improvement; Well-led: Requires improvement. Safe and Well-led are the two to read first in the report.
Care homes in nearby towns
In Coventry
Free download
The care home visit checklist (40 points)
Print it before visiting: three columns, 40 questions on care, staffing, rooms, costs and the contract.
Is this your service? Claim it free to reply to reviews and invite families to review you. Members add photos, prices and availability, and can receive enquiries.
CQC register information as at Oct 2026, reused under Open Government Licence v3.0. Where the provider has written text, we say so. We list and compare services; we do not run any.