Care home · New Malden
Speirs House
Illustrative photo, not of Speirs House- Address
- 1 The Chesters, New Malden, KT3 4SF
- Run by
- Greensleeves Homes Trust (26 services)
- Service
- Nursing home
- Beds
- 36 (registered with CQC)
- Registered with CQC
- December 2010 (15 years)
- Part of
- Greensleeves
- Registered manager
- Feruna O'Donovan
- Company check
- Active, trading since 1996 (30 years), accounts up to date (Companies House 03260168)
- Last CQC check
- 14 Oct 2025
- Typical fees Estimated
- £1,680–£2,050 a week for nursing care (dementia). Estimated from prices published locally; not a quote. How we estimate
Registered to provide: Accommodation for persons who require nursing or personal care · Treatment of disease, disorder or injury
Read the full CQC inspection report · CQC location ID 1-121567278
Speirs House at a glance
Registered with CQC as a nursing home, Speirs House is based in New Malden, run by Greensleeves Homes Trust. It supports adults of all ages, with registered specialisms in dementia, physical disabilities and mental health conditions.
Its latest CQC rating is Good overall (October 2025). It is one of 44 CQC-registered care homes in and around Kingston upon Thames; 32 of those are rated Good or Outstanding.
Each area CQC checks
- Safe72% score34 of 38 in Kingston upon Thames
- Effective71% score34 of 38 in Kingston upon Thames
- Caring80% score35 of 38 in Kingston upon Thames
- Responsive71% score32 of 38 in Kingston upon Thames
- Well-led75% score32 of 38 in Kingston upon Thames
Ratings from CQC's most recent report, published 14 October 2025. Under each rating: how many care homes in Kingston upon Thames share it.
CQC's scores in detail
Under its newer approach, CQC marks each "quality statement" from 1 to 4 and converts the marks into a percentage per area. Averaged across the five areas, Speirs House scores 74%.
Safe 72%
- Learning culture3 · Good
- Safe systems, pathways and transitions3 · Good
- Safeguarding3 · Good
- Involving people to manage risks3 · Good
- Safe environments2 · Some shortfalls
- Safe and effective staffing3 · Good
- Infection prevention and control3 · Good
- Medicines optimisation3 · Good
Effective 71%
- Assessing needs3 · Good
- Delivering evidence-based care and treatment3 · Good
- How staff, teams and services work together3 · Good
- Supporting people to live healthier lives3 · Good
- Monitoring and improving outcomes3 · Good
- Consent to care and treatment2 · Some shortfalls
Caring 80%
- Kindness, compassion and dignity3 · Good
- Treating people as individuals3 · Good
- Independence, choice and control4 · Exceptional
- Responding to people’s immediate needs3 · Good
- Workforce wellbeing and enablement3 · Good
Responsive 71%
- Person-centred Care3 · Good
- Care provision, Integration and continuity3 · Good
- Providing Information3 · Good
- Listening to and involving people3 · Good
- Equity in access3 · Good
- Equity in experiences and outcomes3 · Good
- Planning for the future2 · Some shortfalls
Well-led 75%
- Shared direction and culture3 · Good
- Capable, compassionate and inclusive leaders3 · Good
- Freedom to speak up3 · Good
- Workforce equality, diversity and inclusion3 · Good
- Governance, management and sustainability3 · Good
- Partnerships and communities3 · Good
- Learning, improvement and innovation3 · Good
How to read the numbers: 4 exceptional, 3 good, 2 some shortfalls, 1 significant shortfalls. Published by CQC, assessed 5 September 2025, published 14 October 2025 under the Open Government Licence; a blank score means the statement was carried over unchanged.
Rating history
- Feb 2015
- Aug 2016
- Jan 2019
- Jan 2022
- Jun 2022
- Mar 2024
- Oct 2025
- Today Rating 1 year old
The location's rating record from CQC, from first to latest. The latest rating is an improvement on the one before.
CQC reports
- CQC inspection report 15 March 2024
- CQC inspection report 29 June 2022
- CQC inspection report 26 January 2022
- CQC inspection report 9 January 2019
- CQC inspection report 10 August 2016
- CQC inspection report 24 February 2015
Food safety inspection
The kitchen has a food hygiene rating of 5 (very good), from an inspection on 29 June 2026 by Kingston-Upon-Thames. Food is a big part of daily life in a home, so ask about menus, choice and mealtimes.
From the Food Standards Agency (listed as "Speirs House Residential Home"). Open Government Licence.
The neighbourhood
- Ward
- Coombe Hill
- Parliamentary constituency
- Richmond Park
- Integrated care board
- NHS South West London Integrated Care Board
- ONS area type
- Urban: nearer to a major town or city
- Neighbourhood deprivation
- Among the 20% least deprived areas in England
- Postcode district
- Care homes in KT3 (14)
See the wider area · Get directions · © OpenStreetMap contributors
Local amenities
- Bus stop 340 m (4 min walk) · 10 stops within 600 m
- Railway station New Malden, 1.2 km (15 min walk)
- Pharmacy Haria pharmacy, 690 m (9 min walk)
- Shop Londis, 530 m (7 min walk)
- Park Barton Green, 780 m (10 min walk)
- Café Da Mimmo, 690 m (9 min walk)
- Place of worship Christ Church New Malden, 860 m (11 min walk)
Nearest of each type, measured in a straight line using OpenStreetMap (© OpenStreetMap contributors, ODbL). If a resident uses a wheelchair or frame, check the route itself.
Ward, NHS area and deprivation from ONS and NHS postcode data (postcodes.io, Open Government Licence).
Reading Speirs House's CQC ratings
CQC rated every one of the five key questions Good here, so there is no weak spot in the published ratings.
For leadership (Well-led), it shares its Good rating with 31 of the 37 other care homes in Kingston upon Thames that CQC has rated.
Under CQC's newer scoring, its strongest area is Caring at 80% and its lowest is Responsive at 71%, averaging 74% overall.
What CQC's inspectors reported
- The provider was previously in breach of the legal regulation in relation to Safeguarding service users from abuse and improper treatment.
- Improvements were found at this assessment and the provider was no longer in breach of this regulation.
- The provider had a good learning culture aiming to protect and keep people safe.
- People said they received high quality care from knowledgeable staff who treated them as individuals.
Inspected 21 January 2024; report published 15 March 2024; supporting 36 people at the time. From the regulator's own summary (Open Government Licence). Read the full report.
Costs to expect
We estimate Speirs House at £1,680–£2,050 a week for nursing care (dementia), based on published prices in the region. Over a year that is roughly £87k–£107k.
For residents assessed as needing nursing, a weekly NHS contribution goes straight to the home towards the fee, whoever pays the rest.
Council help is possible below £23,250 in savings: ask Kingston upon Thames Council for a free care needs assessment.
Choice nearby
Choice is wide here: the 25 nearest other care homes are all within 3 miles, 20 of them rated Good or Outstanding, and the closest is Signature at Coombe Hill Manor, under 0.5 miles away.
It is registered for needs that fewer services nearby cover: mental health conditions (4 of the nearest 25).
3 of the 21 nearest rated care homes have a more recent rating than this one.
It sits in Coombe Hill ward, classed by ONS as urban (nearer to a major town or city), among the 20% least deprived neighbourhoods in England. NHS services here are planned by NHS South West London ICB.
Within about a 10-minute walk there is a pharmacy (9 min), a shop (7 min), a park (10 min), a café (9 min) and a bus stop (4 min), which matters for residents who can go out and for visiting family.
The registered provider
Speirs House is run by Greensleeves Homes Trust (company 03260168), incorporated in 1996, 14 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 4 active directors and there is no insolvency history.
Its registered business activity is residential care for older and disabled people.
Greensleeves Homes Trust runs 26 CQC-registered services across 20 council areas; 18 of the 26 with a rating are Good or Outstanding (69%), against 83% for the same mix of services across England.
It trades under the Greensleeves brand, which covers 26 services run by 1 registered provider.
Needs it is registered to meet
As listed with the regulator.
Track record
Registered in December 2010, it has 15 years on the CQC register.
CQC has published 7 overall ratings for it (2015–2025), starting at Good and improving to Good.
Reports on record: 6, with the most recent dated 15 March 2024.
Family reviews
No family has reviewed Speirs House on The Care Panel so far.
Each review is tied to a verified email. We publish both good and bad, and providers may respond but not delete. How reviews work.
How Speirs House compares
- Rated Good. Across Kingston upon Thames, 89% of the 38 rated care homes are Good or Outstanding and 3 are Outstanding.
- Its rating (October 2025) is more recent than 66% of care home ratings in Kingston upon Thames.
- With 36 beds it is larger than 50% of care homes in Kingston upon Thames, where the typical home has 36.
- Registered with CQC in 2010, it is one of the longest-registered care homes in the area.
- It lists 5 specialisms with CQC; the typical care home in Kingston upon Thames lists 4.
All figures compare it with other care homes in Kingston upon Thames; CQC register, Oct 2026.
Nearest care homes
Guides for families
Newer ratings near Kingston upon Thames
- Devonshire Dementia Care HomeAug 2026
- The White House Nursing Home LimitedApr 2026
- Surbiton Care HomeFeb 2025
Quick answers about Speirs House
- Does Speirs House support people with dementia?
- Its registration includes dementia. Useful questions: how many staff hold dementia training, and how is a bad day handled?
- When did CQC last rate Speirs House?
- The latest rating is dated 14 October 2025, 1 year ago; ask whether there have been changes since.
- Where is Speirs House based?
- It is at 1 The Chesters, New Malden, KT3 4SF.
- Is Speirs House a registered provider?
- It is. The CQC register records Speirs House as a care home, location ID 1-121567278 and was rated Good overall in October 2025.
- What type of care does Speirs House provide?
- Speirs House is registered for nursing homes. Ask which of these it provides at the moment.
- How much does care from Speirs House cost?
- Speirs House's prices aren't on our site yet. Residential care home typically costs £1,456 a week (average 2026 self-funder fees in London). Get the quote in writing, including any extra charges.
- How did Speirs House score on each CQC key question?
- By key question, CQC gave: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the two to read first in the report.
- How many beds does Speirs House have?
- Speirs House is registered for up to 36 residents. Ask about current vacancies and whether rooms have en-suite facilities.
- Who is the registered provider for Speirs House?
- Greensleeves Homes Trust is the registered provider for Speirs House.
Care homes in neighbouring towns
In Kingston upon Thames
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Details from the Care Quality Commission register, updated Oct 2026. Contains CQC data licensed under the Open Government Licence v3.0. Text marked "in the provider's own words" is supplied by the provider. The Care Panel is not a care provider.