Care home · New Malden
Devonshire Dementia Care Home
Top rated 2026 · one of the services in London rated Outstanding by CQC
Illustrative photo, not of Devonshire Dementia Care Home- Address
- The Devonshire Care Home, 213 Malden Road, New Malden, KT3 6AG
- Run by
- Mr & Mrs A Mangalji
- Type of provider
- Independent (partnership)
- Service
- Residential care home
- Beds
- 34 (registered with CQC)
- Nursing care
- No, residential care only (CQC registration)
- Dementia
- Registered with CQC to support people living with dementia
- Garden
- Garden for residents (as stated on devonshiredementiacare.com)
- Registered with CQC
- December 2010 (15 years)
- Registered manager
- Smithmon Sasi
- Last CQC check
- 4 Aug 2026
- Typical fees Estimated
- £1,500–£1,830 a week for residential care (dementia). An estimate based on local published fees. Ask for a written quote. How we estimate
Registered activities: Accommodation for persons who require nursing or personal care
More in Worcester Park: Care homes in Worcester Park (33) · Best rated care homes in Worcester Park · Care homes for dementia care in Worcester Park · Care homes for elderly care in Worcester Park
Read the full CQC inspection report · CQC location ID 1-107289210
Devonshire Dementia Care Home at a glance
Devonshire Dementia Care Home in New Malden is registered with the Care Quality Commission as a residential care home, run by Mr & Mrs A Mangalji. The service is registered to support older people and lists dementia among its specialisms.
CQC rated it Outstanding overall (August 2026). It is one of 33 CQC-registered care homes in and around Worcester Park; 31 of those are rated Good or Outstanding.
Track record
Devonshire Dementia Care Home has been registered with CQC since December 2010, about 15 years.
CQC has published 4 overall ratings for it (2015–2026), starting at Good and improving to Outstanding.
The CQC website holds 6 reports for it, the latest from 11 February 2020.
Scores behind the rating
Behind each rating sit scores of 1 to 4 for individual quality statements, which CQC turns into a percentage for the area. Averaged across the five areas, Devonshire Dementia Care Home scores 81%.
Safe 75%
- Learning culture3 · Good
- Safe systems, pathways and transitions3 · Good
- Safeguarding3 · Good
- Involving people to manage risks3 · Good
- Safe environments3 · Good
- Safe and effective staffing3 · Good
- Infection prevention and control3 · Good
- Medicines optimisation3 · Good
Effective 88%
- Assessing needs3 · Good
- Delivering evidence-based care and treatment4 · Exceptional
- How staff, teams and services work together4 · Exceptional
- Supporting people to live healthier lives4 · Exceptional
- Monitoring and improving outcomes3 · Good
- Consent to care and treatment3 · Good
Caring 80%
- Kindness, compassion and dignity3 · Good
- Treating people as individuals4 · Exceptional
- Independence, choice and control3 · Good
- Responding to people’s immediate needs3 · Good
- Workforce wellbeing and enablement3 · Good
Responsive 89%
- Person-centred Care4 · Exceptional
- Care provision, Integration and continuity3 · Good
- Providing Information4 · Exceptional
- Listening to and involving people4 · Exceptional
- Equity in access3 · Good
- Equity in experiences and outcomes3 · Good
- Planning for the future4 · Exceptional
Well-led 75%
- Shared direction and culture3 · Good
- Capable, compassionate and inclusive leaders3 · Good
- Freedom to speak up3 · Good
- Workforce equality, diversity and inclusion3 · Good
- Governance, management and sustainability3 · Good
- Partnerships and communities3 · Good
- Learning, improvement and innovation3 · Good
Scores: 4 exceptional, 3 good, 2 some shortfalls, 1 significant shortfalls. From CQC's assessment, assessed 28 May 2026, published 4 August 2026 (Open Government Licence). A statement with no score was not looked at in this assessment; its earlier result still counts.
Rating history
- May 2015
- Jun 2017
- Feb 2020
- Aug 2026
- Today Rated in the last 12 months
The location's rating record from CQC, from first to latest. The latest rating is an improvement on the one before.
Reports on the CQC website
- CQC inspection report 11 February 2020
- CQC inspection report 22 June 2017
- CQC inspection report 27 May 2015
- Inspection report 27 June 2013
- Inspection report 15 December 2012
- Inspection report 10 May 2012
The kitchen's hygiene score
The kitchen has a food hygiene rating of 5 (very good), from an inspection on 26 August 2025 by Kingston-Upon-Thames. Ask how special diets are handled and whether residents can eat when they like.
From the Food Standards Agency (listed as "Devonshire Residential Home The Devonshire Care Home"). Open Government Licence.
The neighbourhood
- Ward
- Motspur Park & Old Malden East
- Parliamentary constituency
- Wimbledon
- NHS planning area
- NHS South West London Integrated Care Board
- Area classification
- Urban, nearer to a major town or city
- Neighbourhood deprivation
- Among the 40% least deprived areas in England
- Postcode district
- Care homes in KT3 (14)
Bigger map · Directions · Map data: OpenStreetMap contributors
Around the building
- Bus stop 100 m (1 min walk) · 17 stops within 600 m
- Railway station Malden Manor, 990 m (12 min walk)
- GP surgery Holmwood Corner Surgery, 600 m (8 min walk)
- Pharmacy Fountain Pharmacy, 690 m (9 min walk)
- Shop Morrisons Daily, 690 m (9 min walk)
- Park Cromwell Avenue Open Space, 550 m (7 min walk)
- Café Starbucks, 910 m (11 min walk)
- Place of worship Church of St. James, 370 m (5 min walk)
- Library New Malden Library, 960 m (12 min walk)
From OpenStreetMap data (© OpenStreetMap contributors, ODbL), measured in a straight line, so allow extra for the actual route on foot.
Ward, NHS area and deprivation from ONS and NHS postcode data (postcodes.io, Open Government Licence).
Choice nearby
Choice is wide here: the 25 nearest other care homes are all within 3 miles, 22 of them rated Good or Outstanding, and the closest is Cloyda Care Home, under 0.5 miles away.
1 of the 23 nearest rated care homes has a more recent rating than this one.
It sits in Motspur Park & Old Malden East ward, classed by ONS as urban (nearer to a major town or city), among the 40% least deprived neighbourhoods in England. NHS services here are planned by NHS South West London ICB.
Within about a 10-minute walk there is a GP surgery (8 min), a pharmacy (9 min), a shop (9 min), a park (7 min) and a bus stop (1 min), which matters for residents who can go out and for visiting family.
The ratings in context
Looking at the five areas: Effective and Responsive are rated Outstanding; 3 other areas are Good.
Across Kingston upon Thames, 2 of 37 rated care homes are Outstanding for Effective (5%), while 5 of 37 rated care homes are Outstanding for Responsive (14%).
Under CQC's newer scoring, its strongest area is Responsive at 89% and its lowest is Well-led at 75%, averaging 81% overall.
Outstanding ratings for a single area are uncommon; the Effective and Responsive section of the report gives examples of what inspectors saw.
Costs to expect
We estimate Devonshire Dementia Care Home at £1,500–£1,830 a week for residential care (dementia), based on published prices in the region. Over a year that is roughly £78k–£95k.
Check what the weekly fee leaves out; hairdressing, chiropody, trips and newspapers are common extras.
With savings below £23,250, Kingston upon Thames Council may contribute once it has carried out a free needs assessment.
What inspectors found
- Following this assessment, the service rating has improved from good to outstanding.
- This is because people experience outcomes that were consistently better than expected compared to similar services.
- The provider delivered exceptional care and support.
- I do like living here, I really do”, “I am very happy with the care home here, especially the staff who are all so kind” and “The staff are so nice here.
Inspected 8 January 2020; report published 11 February 2020. In CQC's words, from its published findings (Open Government Licence). Read the full report.
Who the service is registered for
Registration details from CQC.
The company behind Devonshire Dementia Care Home
Devonshire Dementia Care Home is the only service its provider, Mr & Mrs A Mangalji, runs, so it is an independent, single-site operator rather than part of a chain.
How CQC rated each area
- Safe75% score33 of 37 in Kingston upon Thames
- Effective88% score2 of 37 in Kingston upon Thames
- Caring80% score34 of 37 in Kingston upon Thames
- Responsive89% score5 of 37 in Kingston upon Thames
- Well-led75% score31 of 37 in Kingston upon Thames
From CQC's latest report, published 4 August 2026. Under each rating: how many care homes in Kingston upon Thames share it; for example, 2 of 37 care homes in Kingston upon Thames rated Outstanding for Effective.
Family reviews
Be the first to review Devonshire Dementia Care Home. Your experience helps other families choose.
Reviews come from people who used the service or their families, verified by email. They sit alongside, not instead of, CQC ratings, and providers cannot take them down. How reviews work.
Compared with other care homes locally
- Rated Outstanding. Across Kingston upon Thames, 89% of the 37 rated care homes are Good or Outstanding and 3 are Outstanding.
- Its rating (August 2026) is more recent than 86% of care home ratings in Kingston upon Thames.
- With 34 beds it is smaller than 51% of care homes in Kingston upon Thames, where the typical home has 35.
- Registered with CQC in 2010: it has been registered longer than 93% of care homes in the area.
- It lists 2 specialisms with CQC; the typical care home in Kingston upon Thames lists 4.
Comparison set: every registered care home in Kingston upon Thames, CQC data for Oct 2026.
Nearby options
Guides for families
Recently rated care homes near Worcester Park
- The White House Nursing Home LimitedApr 2026
- Ashington HouseMay 2026
- Elmglade Residential HomeSep 2025
Devonshire Dementia Care Home: common questions
- Who is the registered provider for Devonshire Dementia Care Home?
- Devonshire Dementia Care Home is run by Mr & Mrs A Mangalji, the registered provider on the CQC register.
- How many beds does Devonshire Dementia Care Home have?
- CQC capacity for Devonshire Dementia Care Home: 34 beds. Ask about current availability and room facilities.
- Is Devonshire Dementia Care Home rated well for safety?
- By key question, CQC gave: Safe: Good; Effective: Outstanding; Caring: Good; Responsive: Outstanding; Well-led: Good. Safe and Well-led are the sections most worth your time.
- How much does Devonshire Dementia Care Home charge?
- No fee list from Devonshire Dementia Care Home has reached us. Residential care home typically costs £1,615 a week (average 2026 self-funder fees in London). Ask for a written quote that includes weekend and bank holiday rates.
- What kind of care can Devonshire Dementia Care Home offer?
- Its CQC registration covers residential homes. Ask Devonshire Dementia Care Home how it would adapt if needs increase.
- Is Devonshire Dementia Care Home regulated by the Care Quality Commission?
- Registered, yes: location 1-107289210 on the Care Quality Commission register, listed as a care home and was rated Outstanding overall in August 2026.
- What is Devonshire Dementia Care Home's address?
- It is at The Devonshire Care Home, 213 Malden Road, New Malden, KT3 6AG.
- When did CQC last rate Devonshire Dementia Care Home?
- The rating now shown was published on 4 August 2026. Ask what has changed since then, for example in management or staffing.
- Can Devonshire Dementia Care Home care for someone with dementia?
- Yes, it is registered for dementia. Worth asking: how many staff are trained, and how routines are kept consistent.
Care homes in nearby towns
In Kingston upon Thames
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Register data from the Care Quality Commission, refreshed Oct 2026, used under the Open Government Licence v3.0. Provider-written text is labelled as such. We are an independent directory, not a care provider.