Care home · Newton Aycliffe
St Clare's Court
Illustrative photo, not of St Clare's Court- Address
- Central Avenue, Newton Aycliffe, DL5 5QH
- Run by
- HC-One No.2 Limited (30 services)
- Type of provider
- Independent (private company)
- Service
- Residential care home
- Beds
- 58 (registered with CQC)
- Nursing care
- No, residential care only (CQC registration)
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- November 2016 (9 years)
- Part of
- Welltower
- Registered manager
- Emma Louise Grebby
- Company check
- Active, trading since 2004 (22 years), accounts up to date (Companies House 05217764)
- Last CQC check
- 30 Sep 2025
- Typical fees Estimated
- £1,100–£1,350 a week for residential care (dementia). Estimate only, from published local rates. How we estimate
Regulated activities on its registration: Accommodation for persons who require nursing or personal care
More in Newton Aycliffe: Care homes in Newton Aycliffe (12) · Best rated care homes in Newton Aycliffe · Care homes for dementia care in Newton Aycliffe · Care homes for elderly care in Newton Aycliffe · Care homes for physical disability care in Newton Aycliffe
Read the full CQC inspection report · CQC location ID 1-3017899182
The service in brief
St Clare's Court is a CQC-registered residential care home in Newton Aycliffe, run by HC-One No.2 Limited. Its CQC registration covers adults of all ages, including people living with dementia, physical disabilities and sight or hearing loss.
At its most recent rating, CQC judged it Good overall (September 2025), with Responsive rated Outstanding. It is one of 12 CQC-registered care homes in and around Newton Aycliffe; 10 of those are rated Good or Outstanding.
Strengths and weak spots in the ratings
Looking at the five areas: Responsive is rated Outstanding; 4 other areas are Good.
Across County Durham, 14 of 138 rated care homes are Outstanding for Responsive (10%).
Under CQC's newer scoring, its strongest area is Responsive at 96% and its lowest is Well-led at 75%, averaging 80% overall.
The report's Responsive section explains what earned the Outstanding rating, which is a useful benchmark when comparing services.
Detailed scores
Under its newer approach, CQC marks each "quality statement" from 1 to 4 and converts the marks into a percentage per area. Averaged across the five areas, St Clare's Court scores 80%.
Safe 75%
- Learning culture3 · Good
- Safe systems, pathways and transitions3 · Good
- Safeguarding3 · Good
- Involving people to manage risks3 · Good
- Safe environments3 · Good
- Safe and effective staffing3 · Good
- Infection prevention and control3 · Good
- Medicines optimisation3 · Good
Effective 75%
- Assessing needs3 · Good
- Delivering evidence-based care and treatment3 · Good
- How staff, teams and services work together3 · Good
- Supporting people to live healthier lives3 · Good
- Monitoring and improving outcomes3 · Good
- Consent to care and treatment3 · Good
Caring 80%
- Kindness, compassion and dignity3 · Good
- Treating people as individuals3 · Good
- Independence, choice and control4 · Exceptional
- Responding to people’s immediate needs3 · Good
- Workforce wellbeing and enablement3 · Good
Responsive 96%
- Person-centred Care4 · Exceptional
- Care provision, Integration and continuity4 · Exceptional
- Providing Information3 · Good
- Listening to and involving people4 · Exceptional
- Equity in access4 · Exceptional
- Equity in experiences and outcomes4 · Exceptional
- Planning for the future4 · Exceptional
Well-led 75%
- Shared direction and culture3 · Good
- Capable, compassionate and inclusive leaders3 · Good
- Freedom to speak up3 · Good
- Workforce equality, diversity and inclusion3 · Good
- Governance, management and sustainability3 · Good
- Partnerships and communities3 · Good
- Learning, improvement and innovation3 · Good
How to read the numbers: 4 exceptional, 3 good, 2 some shortfalls, 1 significant shortfalls. Published by CQC, assessed 15 May 2025, published 30 September 2025 under the Open Government Licence; a blank score means the statement was carried over unchanged.
Rating history
- Jan 2018
- Feb 2022
- Sep 2025
- Today Rating 1 year old
Published CQC ratings in date order. The latest rating is an improvement on the one before.
CQC documents
- CQC inspection report 3 February 2022
- CQC inspection report 5 January 2018
Map and area details
- Ward
- Aycliffe South
- Council
- Durham County Council · paying for care
- Parliamentary constituency
- Newton Aycliffe and Spennymoor
- NHS planning area
- NHS North East and North Cumbria Integrated Care Board
- ONS area type
- Urban (nearer to a major town or city)
- Neighbourhood deprivation
- Among the 30% most deprived areas in England
- Postcode district
- Care homes in DL5 (12)
Larger map · How to get there · © OpenStreetMap contributors
Around the building
- Bus stop 80 m (1 min walk) · 32 stops within 600 m
- Railway station Newton Aycliffe, 1.6 km (20 min walk)
- GP surgery Bewick Crescent Surgery, 390 m (5 min walk)
- Pharmacy Boots, 320 m (4 min walk)
- Shop Tesco Extra, 110 m (1 min walk)
- Park 310 m (4 min walk)
- Café Costa, 50 m (1 min walk)
- Place of worship Kingdom Hall of Jehovah's Witnesses, 110 m (1 min walk)
- Library Newton Aycliffe Library, 370 m (5 min walk)
Map data © OpenStreetMap contributors (ODbL). These are direct-line distances, so real walking routes, and times, will be longer.
Ward and NHS boundaries from official postcode data, Open Government Licence.
St Clare's Court over the years
CQC registration dates from November 2016, so the service has been operating for around 9 years under its current registration.
CQC has published 3 overall ratings for it (2018–2025), starting at Good and staying Good every time.
Reports on record: 2, with the most recent dated 3 February 2022.
Likely fees
We estimate St Clare's Court at £1,100–£1,350 a week for residential care (dementia), based on published prices in the region. Over a year that is roughly £57k–£70k.
Ask how often fees rise and whether they go up if care needs increase.
If savings are under the upper limit (£23,250 in England), County Durham Council may pay part of the cost after a free care needs assessment.
Around Newton Aycliffe
There are 12 other care homes within 3 miles, 10 of them rated Good or Outstanding; the nearest is Defoe Court, under 0.5 miles away.
It is registered for needs that fewer services nearby cover: sight or hearing loss (3 of the nearest 25).
6 of the 24 nearest rated care homes have a more recent rating than this one.
It sits in Aycliffe South ward, classed by ONS as urban (nearer to a major town or city), among the 30% most deprived neighbourhoods in England. NHS services here are planned by NHS North East and North Cumbria ICB.
Within about a 10-minute walk there is a GP surgery (5 min), a pharmacy (4 min), a shop (1 min), a park (4 min), a café (1 min) and a bus stop (1 min), which matters for residents who can go out and for visiting family.
Needs it is registered to meet
From the CQC register; ask how each need is met in practice.
Who runs it
St Clare's Court is run by Hc-one No.2 Limited (company 05217764), incorporated in 2004, 12 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.
Its registered business activity is nursing care and residential care for older and disabled people.
HC-One No.2 Limited runs 30 CQC-registered services across 13 council areas; 29 of the 30 with a rating are Good or Outstanding (97%), against 83% for the same mix of services across England.
5 of its services are in County Durham.
It trades under the Welltower brand, which covers 529 services run by 37 registered providers.
The inspection, summarised
- It accommodates up to 58 people across two floors in one purpose-built building.
- There were 56 people using the service when we visited.
- The home had a very well maintained and tastefully decorated environment and grounds that were used by people, their friends, and relatives.
- The outcomes for people receiving care and support were exceptional and we received extremely positive feedback from people and relatives about the care provided.
Inspected 20 January 2022; report published 3 February 2022; supporting 56 people at the time. Source: CQC's published findings, reused under the Open Government Licence. Read the full report.
Safe, effective, caring, responsive, well-led
- Safe75% score128 of 138 in County Durham
- Effective75% score129 of 138 in County Durham
- Caring80% score122 of 137 in County Durham
- Responsive96% score14 of 138 in County Durham
- Well-led75% score115 of 138 in County Durham
Ratings from CQC's most recent report, published 30 September 2025. Under each rating: how many care homes in County Durham share it; for example, 14 of 138 care homes in County Durham rated Outstanding for Responsive.
Family reviews
No reviews yet. If you or a relative have used this care home, your review helps other families choose.
Reviews are separate from CQC ratings. We verify the reviewer's email and never let providers remove reviews. How reviews work.
How St Clare's Court compares
- Rated Good. Across County Durham, 93% of the 137 rated care homes are Good or Outstanding and 9 are Outstanding.
- Its rating (September 2025) is more recent than 82% of care home ratings in County Durham.
- With 58 beds it is larger than 82% of care homes in County Durham, where the typical home has 40.
- Registered with CQC in 2016: it has been registered longer than 32% of care homes in the area.
- It lists 5 specialisms with CQC; the typical care home in County Durham lists 4.
Based on the CQC register for County Durham as at Oct 2026.
Nearby options
Guides for families
Similar care homes near Newton Aycliffe, rated recently
- Woodham GrangeJan 2026
- Woodham LodgeAug 2025
- Lindisfarne Newton AycliffeFeb 2025
Frequently asked about St Clare's Court
- Is St Clare's Court rated well for safety?
- The five CQC areas: Safe: Good; Effective: Good; Caring: Good; Responsive: Outstanding; Well-led: Good. Safe and Well-led tend to say most about day-to-day reliability.
- How much does St Clare's Court charge?
- We don't have published prices from St Clare's Court yet. Residential care home typically costs £1,185 a week (average 2026 self-funder fees in North East). Ask for a written quote that includes weekend and bank holiday rates.
- Who is the registered provider for St Clare's Court?
- On CQC's register the provider is HC-One No.2 Limited.
- How many residents can St Clare's Court take?
- CQC registers St Clare's Court for 58 residents; ask about vacancies, room sizes and en-suite bathrooms.
- How recent is St Clare's Court's CQC rating?
- The latest rating is dated 30 September 2025, 1 year ago; ask whether there have been changes since.
- Does St Clare's Court support people with dementia?
- Dementia is listed on its CQC registration. Ask what dementia training staff have and how they handle distress or refusals.
- Is St Clare's Court registered with CQC?
- It is. The CQC register records St Clare's Court as a care home, location ID 1-3017899182 and was rated Good overall in September 2025.
- Where is St Clare's Court based?
- It is at Central Avenue, Newton Aycliffe, DL5 5QH.
- What kind of care can St Clare's Court offer?
- CQC lists St Clare's Court under: residential homes. Check which of these it is actively providing now.
Care homes in neighbouring towns
In County Durham
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Source: the CQC register as of Oct 2026 (Open Government Licence v3.0), with our own analysis. Anything marked "in the provider's own words" comes from the provider. The Care Panel does not provide care.