Care home · Cheltenham
St Faith's Nursing Home
Illustrative photo, not of St Faith's Nursing Home- Address
- Malvern Road, Cheltenham, GL50 2NR
- Run by
- Lilian Faithfull Care (4 services)
- Type of provider
- Charity (registered charity 1122183)
- Service
- Nursing home
- Beds
- 69 (registered with CQC)
- Nursing care
- Yes, registered as a nursing home (CQC registration)
- Dementia
- Registered with CQC to support people living with dementia
- Garden
- Garden for residents (as stated on lilianfaithfull.co.uk)
- Registered with CQC
- January 2011 (15 years)
- Registered manager
- Teresa Weis
- Company check
- Active, trading since 2007 (18 years), accounts up to date (Companies House 06461263)
- Last CQC check
- 25 Sep 2019
- Typical fees Estimated
- £1,520–£1,860 a week for nursing care (dementia). An estimate based on local published fees. Ask for a written quote. How we estimate
CQC regulated activities: Accommodation for persons who require nursing or personal care · Treatment of disease, disorder or injury
More in Cheltenham: Care homes in Cheltenham (36) · Best rated care homes in Cheltenham · Care homes for dementia care in Cheltenham · Care homes for elderly care in Cheltenham
Full report at cqc.org.uk · CQC location ID 1-130490637
Introducing St Faith's Nursing Home
Registered with CQC as a nursing home, St Faith's Nursing Home is based in Cheltenham, run by Lilian Faithfull Care. It supports older people, with registered specialisms in dementia.
Its latest CQC rating is Good overall (September 2019). Well-led was rated Requires improvement. It is one of 36 CQC-registered care homes in and around Cheltenham; 25 of those are rated Good or Outstanding.
What the ratings tell you
For St Faith's Nursing Home, Well-led is rated below Good; 4 other areas are Good.
Across Gloucestershire, 34 of 189 rated care homes are Requires improvement for Well-led (18%).
If you are considering it, read the Well-led section of the report first and ask what has changed since the inspection.
Track record
CQC registration dates from January 2011, so the service has been operating for around 15 years under its current registration.
CQC has published 3 overall ratings for it (2015–2019), starting at Requires improvement and improving to Good.
At 7 years old, the rating may not reflect the current team. CQC prioritises higher-risk services, so ask about recent changes rather than assuming the worst.
CQC lists 6 reports for this location, the latest dated 25 September 2019.
Who the service is registered for
As listed with the regulator.
Costs to expect
We estimate St Faith's Nursing Home at £1,520–£1,860 a week for nursing care (dementia), based on published prices in the region. Over a year that is roughly £79k–£97k.
Where a resident needs nursing, the NHS pays part of the fee straight to the home as NHS-funded nursing care, regardless of who pays the rest.
With savings below £23,250, Gloucestershire Council may contribute once it has carried out a free needs assessment.
What inspectors found
- The process for monitoring the administration of people's medicines had not been effective enough to identify that two people, had not been receiving some of their medicines as prescribed.
- A process for identifying gaps in staff signatures, on people's medicine administration records (MARs), was in place.
- However, this was not leading to effective action being taken, in a timely manner, to follow these recording errors up and to ascertain if people had received their medicines or not.
- No harm had come to people, but these processes were not robust enough to protect people from, potential risks, associated with not receiving their medicines as prescribed.
Inspected 21 June 2019; report published 25 September 2019; supporting 69 people at the time. From the regulator's own summary (Open Government Licence). Read the full report.
Choice nearby
Choice is wide here: the 25 nearest other care homes are all within 3 miles, 19 of them rated Good or Outstanding, and the closest is Sandfields, under 0.5 miles away.
16 of the 24 nearest rated care homes have a more recent rating than this one.
It sits in St Peter's ward, classed by ONS as urban (nearer to a major town or city), among the 40% most deprived neighbourhoods in England. NHS services here are planned by NHS Gloucestershire ICB.
Within about a 10-minute walk there is a GP surgery (3 min), a pharmacy (6 min), a shop (3 min), a park (2 min), a café (5 min), a bus stop (2 min) and a railway station (10 min), which matters for residents who can go out and for visiting family.
Ownership and company checks
St Faith's Nursing Home is run by Lilian Faithfull Care (company 06461263), incorporated in 2007, 3 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 8 active directors and there is no insolvency history.
Its registered business activity is nursing care and residential care for older and disabled people.
Lilian Faithfull Care runs 4 CQC-registered services; 4 of the 4 with a rating are Good or Outstanding (100%), against 83% for the same mix of services across England.
All 4 are in Gloucestershire, so it is a local operator rather than a national chain.
Past CQC ratings
- Aug 2015
- Dec 2016
- Sep 2019
- Today Rating 7 years old
Published CQC ratings in date order.
CQC reports
- CQC inspection report 25 September 2019
- CQC inspection report 17 December 2016
- CQC inspection report 6 August 2015
- Inspection report 25 September 2014
- Inspection report 4 February 2014
- Inspection report 14 May 2013
Map and area details
- Ward
- St Peter's
- Parliamentary constituency
- Cheltenham
- Local NHS (ICB)
- NHS Gloucestershire Integrated Care Board
- Area classification
- Urban (nearer to a major town or city)
- Neighbourhood deprivation
- Among the 40% most deprived areas in England
- Postcode district
- Care homes in GL50 (10)
Larger map · Plan a journey · OpenStreetMap (ODbL)
Nearby
- Bus stop 170 m (2 min walk) · 20 stops within 600 m
- Railway station Cheltenham Spa, 770 m (10 min walk)
- GP surgery Underwood Surgery, 200 m (3 min walk)
- Pharmacy Badham Pharmacy, 450 m (6 min walk)
- Shop Alstone Local, 260 m (3 min walk)
- Park Saint Hilda's (CLC), 130 m (2 min walk)
- Café Waite & Rose, 430 m (5 min walk)
- Place of worship Christ Church, 120 m (1 min walk)
- Library Central Library, 830 m (10 min walk)
Straight-line distances to the nearest of each, from OpenStreetMap (© OpenStreetMap contributors, ODbL). Walking routes are longer; check for hills and crossings if you plan to take a relative out.
Area details from ONS and NHS postcode data via postcodes.io (Open Government Licence).
Ratings for safety, care and leadership
- Safe164 of 189 in Gloucestershire
- Effective174 of 189 in Gloucestershire
- Caring166 of 189 in Gloucestershire
- Responsive160 of 189 in Gloucestershire
- Well-led34 of 189 in Gloucestershire
CQC key question ratings, published 25 September 2019. Under each rating: how many care homes in Gloucestershire share it.
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Where St Faith's Nursing Home stands locally
- Rated Good. Across Gloucestershire, 86% of the 189 rated care homes are Good or Outstanding and 12 are Outstanding.
- Its rating (September 2019) is more recent than 35% of care home ratings in Gloucestershire.
- With 69 beds it is larger than 92% of care homes in Gloucestershire, where the typical home has 26.
- Registered with CQC in 2011: it has been registered longer than 66% of care homes in the area.
- It lists 2 specialisms with CQC; the typical care home in Gloucestershire lists 3.
- Areas CQC rated below Good: Well-led (18% of care homes in Gloucestershire are also rated below Good here). Ask the provider what has changed since.
Comparison set: every registered care home in Gloucestershire, CQC data for Oct 2026.
Nearby options
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Quick answers about St Faith's Nursing Home
- How much does St Faith's Nursing Home charge?
- We don't have published prices from St Faith's Nursing Home yet. Residential care home typically costs £1,445 a week (average 2026 self-funder fees in South West). Ask for written prices covering weekends, bank holidays and any travel or set-up charges.
- Is St Faith's Nursing Home rated well for safety?
- CQC rates five key questions. For St Faith's Nursing Home: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Requires improvement. Safe and Well-led are the two to read first in the report.
- How many residents can St Faith's Nursing Home take?
- CQC capacity for St Faith's Nursing Home: 69 beds. Ask about current availability and room facilities.
- Who is the registered provider for St Faith's Nursing Home?
- Lilian Faithfull Care is the registered provider for St Faith's Nursing Home.
- Can St Faith's Nursing Home care for someone with dementia?
- Yes, it is registered for dementia. Worth asking: how many staff are trained, and how routines are kept consistent.
- How recent is St Faith's Nursing Home's CQC rating?
- The latest rating is dated 25 September 2019, 7 years ago; ask whether there have been changes since.
- Where is St Faith's Nursing Home based?
- It is at Malvern Road, Cheltenham, GL50 2NR.
- Is St Faith's Nursing Home a registered provider?
- It is. The CQC register records St Faith's Nursing Home as a care home, location ID 1-130490637 and was rated Good overall in September 2019.
- What kind of care can St Faith's Nursing Home offer?
- CQC lists St Faith's Nursing Home under: nursing homes. Check which of these it is actively providing now.
More care homes nearby
In Gloucestershire
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Details from the Care Quality Commission register, updated Oct 2026. Contains CQC data licensed under the Open Government Licence v3.0. Text marked "in the provider's own words" is supplied by the provider. The Care Panel is not a care provider.