Care home · Dover
St. Michaels
Illustrative photo, not of St. Michaels- Address
- 166 London Road, Temple Ewell, Dover, CT16 3DE
- Run by
- High Quality Lifestyles Limited (7 services)
- Service
- Residential care home
- Beds
- 5 (registered with CQC)
- Registered with CQC
- January 2011 (15 years)
- Part of
- Priory Group
- Registered manager
- Victoria Louise Paxman
- Company check
- Active, trading since 1992 (34 years), accounts up to date (Companies House 02734700)
- Last CQC check
- 2 Jul 2021
- Typical fees Estimated
- £1,400–£1,710 a week for residential care. Our estimate from published local prices, not a quote. How we estimate
Regulated activities on its registration: Accommodation for persons who require nursing or personal care
Read the full CQC inspection report · CQC location ID 1-116521785
Introducing St. Michaels
St. Michaels is a CQC-registered residential care home in Dover, run by High Quality Lifestyles Limited. Its registered specialisms include learning disabilities.
At its most recent rating, CQC judged it Good overall (July 2021). It is one of 10 CQC-registered care homes in and around Whitfield; 5 of those are rated Good or Outstanding.
What it may cost
We estimate St. Michaels at £1,400–£1,710 a week for residential care, based on published prices in the region. Over a year that is roughly £73k–£89k.
Ask what notice is given before a fee increase and what triggers one.
If savings are under the upper limit (£23,250 in England), Kent Council may pay part of the cost after a free care needs assessment.
The local picture
Choice is wide here: the 25 nearest other care homes are all within 3 miles, 16 of them rated Good or Outstanding, and the closest is Ivy Bank Residential Care Home, under 0.5 miles away.
15 of the 24 nearest rated care homes have a more recent rating than this one.
It sits in Dover Downs & River ward, classed by ONS as urban (further from a major town or city), among the 30% least deprived neighbourhoods in England. NHS services here are planned by NHS Kent and Medway ICB.
Within about a 10-minute walk there is a park (9 min), a café (8 min), a bus stop (1 min) and a railway station (6 min), which matters for residents who can go out and for visiting family.
What the ratings tell you
All five areas CQC looks at are rated Good for St. Michaels: no single area stands out above or below the rest.
For leadership (Well-led), it shares its Good rating with 329 of the 464 other care homes in Kent that CQC has rated.
How long it has been running
Registered in January 2011, it has 15 years on the CQC register.
CQC has published 4 overall ratings for it (2016–2021), starting at Good; it has gone up 1 and down 1 time, and is now Good.
The rating is 5 years old. CQC decides when to return based on risk, so age alone is not a warning sign; still, ask who the manager is now.
Reports on record: 6, with the most recent dated 2 July 2021.
Earlier inspections
- Jul 2016
- Jan 2019
- Feb 2020
- Jul 2021
- Today Rating 5 years old
CQC rating timeline for this address.
Inspection reports to read
- CQC inspection report 2 July 2021
- CQC inspection report 11 February 2020
- CQC inspection report 11 January 2019
- CQC inspection report 6 July 2016
- Inspection report 11 June 2013
- Inspection report 3 September 2012
Map and area details
- Ward
- Dover Downs & River
- Council
- Kent County Council · paying for care
- Parliamentary constituency
- Dover and Deal
- Local NHS (ICB)
- NHS Kent and Medway Integrated Care Board
- Area classification
- Urban (further from a major town or city)
- Neighbourhood deprivation
- Among the 30% least deprived areas in England
- Postcode district
- Care homes in CT16 (19)
Bigger map · Route planner · © OpenStreetMap contributors
Close by
- Bus stop 40 m (1 min walk) · 14 stops within 600 m
- Railway station Kearsney, 510 m (6 min walk)
- GP surgery 1.5 km (19 min walk)
- Shop Co-op Food, 1.1 km (14 min walk)
- Park Russell Gardens, 730 m (9 min walk)
- Café Kearsney Abbey - Tea House, 640 m (8 min walk)
- Place of worship Baptist Church, 90 m (1 min walk)
Map data © OpenStreetMap contributors (ODbL). These are direct-line distances, so real walking routes, and times, will be longer.
Ward and NHS boundaries from official postcode data, Open Government Licence.
Ownership and company checks
St. Michaels is run by High Quality Lifestyles Limited (company 02734700), incorporated in 1992, 18 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 3 active directors and there is no insolvency history.
High Quality Lifestyles Limited runs 7 CQC-registered services; 7 of the 7 with a rating are Good or Outstanding (100%), against 83% for the same mix of services across England.
All 7 are in Kent, so it is a local operator rather than a national chain.
It trades under the Priory Group brand, which covers 180 services run by 36 registered providers.
From the latest CQC inspection
- People we spoke with told us they were happy and felt safe living at St.
- There were sufficient staff to meet people's needs and keep them safe.
- Staffing was regularly reviewed by the registered manager and amended to meet people's needs.
- Staff understood and were passionate about safeguarding people from the risk of abuse.
Inspected 26 May 2021; report published 2 July 2021. Taken from CQC's own findings (Open Government Licence). Read the full report.
How CQC rated each area
- Safe360 of 465 in Kent
- Effective410 of 465 in Kent
- Caring416 of 465 in Kent
- Responsive404 of 465 in Kent
- Well-led330 of 465 in Kent
Source: CQC, published 2 July 2021. Under each rating: how many care homes in Kent share it.
Who the service is registered for
Specialisms as registered with CQC.
Family reviews
There are no reviews of St. Michaels yet. If you know the service, your experience could help someone else.
We check every review against a working email address and publish positive and negative ones alike; providers can reply but cannot remove them. Reviews are separate from CQC ratings. How reviews work.
How St. Michaels compares
- Rated Good. Across Kent, 79% of the 464 rated care homes are Good or Outstanding and 18 are Outstanding.
- Its rating (July 2021) is more recent than 42% of care home ratings in Kent.
- With 5 beds it is smaller than 86% of care homes in Kent, where the typical home has 25.
- Registered with CQC in 2011: it has been registered longer than 73% of care homes in the area.
- It lists 1 specialisms with CQC; the typical care home in Kent lists 3.
Comparison set: every registered care home in Kent, CQC data for Oct 2026.
Also nearby
Guides for families
Recently rated care homes near Whitfield
- 55 Sandwich RoadApr 2026
- Ashingham HouseSep 2026
What families ask about St. Michaels
- How much does care from St. Michaels cost?
- We don't have published prices from St. Michaels yet. Residential care home typically costs £1,450 a week (average 2026 self-funder fees in South East). Ask for a written quote that includes weekend and bank holiday rates.
- How did St. Michaels score on each CQC key question?
- CQC rates five key questions. For St. Michaels: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Read Safe and Well-led first; they say most about reliability.
- How many residents can St. Michaels take?
- St. Michaels can take up to 5 residents. Ask what is free now and about en-suite rooms.
- Who is the registered provider for St. Michaels?
- On CQC's register the provider is High Quality Lifestyles Limited.
- Is St. Michaels registered for dementia care?
- No dementia specialism is recorded with CQC. Ask the provider directly if this is likely to matter.
- When was St. Michaels last inspected?
- The latest rating is dated 2 July 2021, 5 years ago; ask whether there have been changes since.
- Where is St. Michaels based?
- It is at 166 London Road, Temple Ewell, Dover, CT16 3DE.
- Is St. Michaels registered with CQC?
- It is. The CQC register records St. Michaels as a care home, location ID 1-116521785 and was rated Good overall in July 2021.
- What services is St. Michaels registered for?
- St. Michaels is registered for residential homes. Ask which of these it provides at the moment.
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Details from the Care Quality Commission register, updated Oct 2026. Contains CQC data licensed under the Open Government Licence v3.0. Text marked "in the provider's own words" is supplied by the provider. The Care Panel is not a care provider.