Care home · Bristol

Stokeleigh

Rated Good by CQC Rating published 24 April 2020 Rating 6 years old
Rated 6 years ago. CQC's last published rating for this service is from April 2020. Ask what has changed since, such as the manager or the number of people they support. See nearby services rated recently.
A carer serving tea to residents in a care home lounge Illustrative photo, not of Stokeleigh
Address
19 Stoke Hill, Stoke Bishop, Bristol, BS9 1JN
Run by
Hartford Care Limited (2 services)
Service
Residential care home
Beds
30 (registered with CQC)
Registered with CQC
January 2011 (15 years)
Registered manager
Fiona Christine Benevento
Company check
Active, trading since 2003 (23 years), accounts up to date (Companies House 04816268)
Last CQC check
18 Mar 2021
Typical fees Estimated
£1,370–£1,680 a week for residential care (dementia). Our estimate from published local prices, not a quote. How we estimate

Registered to provide: Accommodation for persons who require nursing or personal care

Full report at cqc.org.uk · CQC location ID 1-132067816

Introducing Stokeleigh

Stokeleigh is a CQC-registered residential care home in Bristol, run by Hartford Care Limited. Its CQC registration covers adults of all ages, including people living with dementia.

At its most recent rating, CQC judged it Good overall (April 2020), with Caring rated Outstanding. It is one of 34 CQC-registered care homes in and around Bristol; 32 of those are rated Good or Outstanding.

Earlier inspections

  1. May 2015 Requires improvement
  2. Jun 2016 Requires improvement
  3. Jun 2017 Good
  4. Apr 2020 Good
  5. Mar 2021 Inspected but not rated
  6. Today Rating 6 years old

Every overall rating on record for this location, earliest first. The latest rating is lower than the one before.

Published inspection reports

Food safety inspection

5/5

The kitchen has a food hygiene rating of 5 (very good), from an inspection on 29 January 2026 by Bristol. Food is a big part of daily life in a home, so ask about menus, choice and mealtimes.

From the Food Standards Agency (listed as "Stokeleigh Residential Care Home"). Open Government Licence.

Area and map

Ward
Stoke Bishop
Parliamentary constituency
Bristol North West
NHS planning area
NHS Bristol, North Somerset and South Gloucestershire Integrated Care Board
Area classification
Urban · nearer to a major town or city
Neighbourhood deprivation
Among the 40% least deprived areas in England
Postcode district
Care homes in BS9 (10)

Open the full map · Route planner · Base map © OpenStreetMap

Local amenities

  • Bus stop 130 m (2 min walk) · 11 stops within 600 m
  • Railway station Sea Mills, 1.4 km (17 min walk)
  • GP surgery Sneyd Park Surgery, 290 m (4 min walk)
  • Pharmacy Buxton & Grant Pharmacy, 1.2 km (15 min walk)
  • Shop Welcome Stoke Bishop, 680 m (8 min walk)
  • Park Durdham Down, 750 m (9 min walk)
  • Café 430 m (5 min walk)
  • Place of worship St. Mary Magdalene, 340 m (4 min walk)
  • Library Henleaze Library, 1.5 km (18 min walk)

Straight-line distances to the nearest of each, from OpenStreetMap (© OpenStreetMap contributors, ODbL). Walking routes are longer; check for hills and crossings if you plan to take a relative out.

Ward and NHS boundaries from official postcode data, Open Government Licence.

What inspectors found

  • The service is provided in accommodation over several floors.
  • All staff used the appropriate Personal Protective Equipment (PPE) in line with current government guidance.
  • Staff donned a face mace mask before entering the home.
  • Staff had received training on the signs, symptoms and management of COVID-19.

Inspected 9 March 2021; report published 18 March 2021; supporting 30 people at the time. In CQC's words, from its published findings (Open Government Licence). Read the full report.

Track record

CQC registration dates from January 2011, so the service has been operating for around 15 years under its current registration.

CQC has published 5 overall ratings for it (2015–2021), starting at Requires improvement and improving to Inspected but not rated.

It has gone 6 years without a new overall rating. CQC schedules inspections by risk, so this is not a bad sign in itself, though leadership may have moved on.

Reports on record: 6, with the most recent dated 18 March 2021.

Choice nearby

Choice is wide here: the 25 nearest other care homes are all within 3 miles, 24 of them rated Good or Outstanding, and the closest is Waltham House, under 0.5 miles away.

16 of the 24 nearest rated care homes have a more recent rating than this one.

It sits in Stoke Bishop ward, classed by ONS as urban (nearer to a major town or city), among the 40% least deprived neighbourhoods in England. NHS services here are planned by NHS Bristol, North Somerset and South Gloucestershire ICB.

Within about a 10-minute walk there is a GP surgery (4 min), a shop (8 min), a park (9 min), a café (5 min) and a bus stop (2 min), which matters for residents who can go out and for visiting family.

Costs to expect

We estimate Stokeleigh at £1,370–£1,680 a week for residential care (dementia), based on published prices in the region. Over a year that is roughly £71k–£87k.

Ask how often fees rise and whether they go up if care needs increase.

Council help is possible below £23,250 in savings: ask Bristol, City of Council for a free care needs assessment.

Strengths and weak spots in the ratings

Looking at the five areas: Caring is rated Outstanding; 4 other areas are Good.

Across Bristol, City of, 3 of 87 rated care homes are Outstanding for Caring (3%).

Outstanding ratings for a single area are uncommon; the Caring section of the report gives examples of what inspectors saw.

CQC ratings, area by area

  • SafeGood83 of 87 in Bristol, City of
  • EffectiveGood81 of 87 in Bristol, City of
  • CaringOutstanding3 of 87 in Bristol, City of
  • ResponsiveGood78 of 87 in Bristol, City of
  • Well-ledGood78 of 87 in Bristol, City of

From CQC's latest report, published 24 April 2020. Under each rating: how many care homes in Bristol, City of share it; for example, 3 of 87 care homes in Bristol, City of rated Outstanding for Caring.

Specialisms

As listed with the regulator.

Who runs it

Stokeleigh is run by Hartford Care Limited (company 04816268), incorporated in 2003, 7 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 4 active directors and there is no insolvency history.

Its registered business activity is residential care for older and disabled people.

Hartford Care Limited runs 2 CQC-registered services across 2 council areas; 2 of the 2 with a rating are Good or Outstanding (100%), against 83% for the same mix of services across England.

It trades under the Deer Capital brand, which covers 55 services run by 49 registered providers.

Family reviews

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How Stokeleigh compares

  • Rated Good. Across Bristol, City of, 98% of the 87 rated care homes are Good or Outstanding and 3 are Outstanding.
  • Its rating (April 2020) is more recent than 43% of care home ratings in Bristol, City of.
  • With 30 beds it is larger than 59% of care homes in Bristol, City of, where the typical home has 20.
  • Registered with CQC in 2011: it has been registered longer than 62% of care homes in the area.
  • It lists 3 specialisms with CQC; the typical care home in Bristol, City of lists 3.

Benchmarked against all CQC-registered care homes in Bristol, City of (Oct 2026).

Also nearby

Guides for families

Bristol: care homes inspected recently

Quick answers about Stokeleigh

Can Stokeleigh care for someone with dementia?
Dementia is listed on its CQC registration. Ask what dementia training staff have and how they handle distress or refusals.
When did CQC last rate Stokeleigh?
The latest rating is dated 24 April 2020, 6 years ago; ask whether there have been changes since.
Where is Stokeleigh based?
It is at 19 Stoke Hill, Stoke Bishop, Bristol, BS9 1JN.
Is Stokeleigh regulated by the Care Quality Commission?
It is. The CQC register records Stokeleigh as a care home, location ID 1-132067816 and was rated Good overall in April 2020.
What type of care does Stokeleigh provide?
Registration for Stokeleigh covers: residential homes. Check which of these it offers today.
How much does care from Stokeleigh cost?
Stokeleigh hasn't shared a price list with us. Residential care home typically costs £1,349 a week (average 2026 self-funder fees in South West). Ask for a written quote that includes weekend and bank holiday rates.
How did Stokeleigh score on each CQC key question?
CQC rates five key questions. For Stokeleigh: Safe: Good; Effective: Good; Caring: Outstanding; Responsive: Good; Well-led: Good. Safe and Well-led are the two to read first in the report.
How many residents can Stokeleigh take?
Stokeleigh is registered for up to 30 residents. Ask about current vacancies and whether rooms have en-suite facilities.
Who is the registered provider for Stokeleigh?
CQC lists Hartford Care Limited as the provider responsible for Stokeleigh.

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Stokeleigh: rated Good by CQC, on The Care Panel

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