Care home · Shrewsbury

Swan Hill House Residential Home

Rated Requires improvement by CQC Rating published 5 April 2023 Rating 3 years old

Typical fee here £1,170–£1,420 a week Estimate

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Residents relaxing in a care home sitting room Illustrative photo, not of Swan Hill House Residential Home
Address
6 Swan Hill, Shrewsbury, SY1 1NQ
Run by
Charles Daker
Type of provider
Independent (partnership)
Service
Residential care home
Beds
28 (registered with CQC)
Nursing care
No, residential care only (CQC registration)
Dementia
Not listed as a specialism with CQC; ask the provider
Registered with CQC
March 2011 (15 years)
Registered manager
*
Last CQC check
5 Apr 2023
Typical fees Estimated
£1,170–£1,420 a week for residential care. Our figure, worked out from published prices in the region; the real price may differ. How we estimate

Regulated activities on its registration: Accommodation for persons who require nursing or personal care

More in Shrewsbury: Care homes in Shrewsbury (22) · Best rated care homes in Shrewsbury · Care homes for elderly care in Shrewsbury

See this service on the CQC website · CQC location ID 1-115466794

Swan Hill House Residential Home at a glance

Swan Hill House Residential Home is a CQC-registered residential care home in Shrewsbury, run by Charles Daker. It is registered to support older people.

At its most recent rating, CQC judged it Requires improvement overall (April 2023). Safe and Well-led were rated Requires improvement. It is one of 22 CQC-registered care homes in and around Shrewsbury; 14 of those are rated Good or Outstanding.

History with CQC

CQC registration dates from March 2011, so the service has been operating for around 15 years under its current registration.

CQC has published 3 overall ratings for it (2016–2023), starting at Good and falling to Requires improvement.

It has gone 3 years without a new overall rating. CQC schedules inspections by risk, so this is not a bad sign in itself, though leadership may have moved on.

CQC lists 6 reports for this location, the latest dated 5 April 2023.

Reading Swan Hill House Residential Home's CQC ratings

Looking at the five areas: Safe and Well-led are rated below Good; 3 other areas are Good.

Across Shropshire, 18 of 103 rated care homes are Requires improvement for Safe (17%), while 25 of 103 rated care homes are Requires improvement for Well-led (24%).

The Safe and Well-led findings are the part of the report to read closely; ask the manager what has been put right.

Earlier inspections

  1. Sep 2016 Good
  2. Feb 2019 Good
  3. Apr 2023 Requires improvement
  4. Today Rating 3 years old

Published CQC ratings in date order. The latest rating is lower than the one before.

Reports on the CQC website

Kitchen hygiene rating

5/5

The kitchen has a food hygiene rating of 5 (very good), from an inspection on 20 January 2026 by Shropshire. Try to visit at a mealtime: it shows how food, choice and help with eating work in practice.

From the Food Standards Agency (listed as "Swan Hill House Residential Care Home"). Open Government Licence.

Finding it

Ward
Quarry & Coton Hill
Parliamentary constituency
Shrewsbury
NHS integrated care board
NHS Shropshire, Telford and Wrekin Integrated Care Board
Type of area
Urban; nearer to a major town or city
Neighbourhood deprivation
Among the 50% least deprived areas in England
Postcode district
Care homes in SY1 (6)

Bigger map · How to get there · Map © OpenStreetMap contributors

Local amenities

  • Bus stop 120 m (1 min walk) · 35 stops within 600 m
  • Railway station Shrewsbury, 740 m (9 min walk)
  • GP surgery Riverside Medical Practice, 250 m (3 min walk)
  • Pharmacy Rhodes Pharmacy, 170 m (2 min walk)
  • Shop The Hibiscus Shop, 80 m (1 min walk)
  • Park The Quarry, 350 m (4 min walk)
  • Café 90 m (1 min walk)
  • Place of worship Central, 170 m (2 min walk)
  • Library Shrewsbury Library, 570 m (7 min walk)

From OpenStreetMap data (© OpenStreetMap contributors, ODbL), measured in a straight line, so allow extra for the actual route on foot.

Ward, NHS area and deprivation from ONS and NHS postcode data (postcodes.io, Open Government Licence).

The five key questions

  • SafeRequires improvement18 of 103 in Shropshire
  • EffectiveGood92 of 103 in Shropshire
  • CaringGood84 of 103 in Shropshire
  • ResponsiveGood89 of 103 in Shropshire
  • Well-ledRequires improvement25 of 103 in Shropshire

Source: CQC, published 5 April 2023. Under each rating: how many care homes in Shropshire share it.

How it fits locally

Choice is wide here: the 25 nearest other care homes are all within 3 miles, 17 of them rated Good or Outstanding, and the closest is Briarfields, under 0.5 miles away.

8 of the 22 nearest rated care homes have a more recent rating than this one.

It sits in Quarry & Coton Hill ward, classed by ONS as urban (nearer to a major town or city), among the 50% least deprived neighbourhoods in England. NHS services here are planned by NHS Shropshire, Telford and Wrekin ICB.

Within about a 10-minute walk there is a GP surgery (3 min), a pharmacy (2 min), a shop (1 min), a park (4 min), a café (1 min), a bus stop (1 min) and a railway station (9 min), which matters for residents who can go out and for visiting family.

Budgeting for this home

We estimate Swan Hill House Residential Home at £1,170–£1,420 a week for residential care, based on published prices in the region. Over a year that is roughly £61k–£74k.

Check what the weekly fee leaves out; hairdressing, chiropody, trips and newspapers are common extras.

Shropshire Council can help with costs for people with savings under £23,250, starting with a free assessment.

The registered provider

Swan Hill House Residential Home is the only service its provider, Charles Daker, runs, so it is an independent, single-site operator rather than part of a chain.

From the latest CQC inspection

  • People were not fully protected from risks associated with the safe management and administration of their medicines.
  • However, the provider acted immediately following the inspection to address the issues raised.
  • People told us they felt safe living at the home and with the staff who supported them.
  • Staff had been trained to recognise and report any signs of abuse.

Inspected 28 February 2023; report published 5 April 2023. In CQC's words, from its published findings (Open Government Licence). Read the full report.

Needs it is registered to meet

As listed with the regulator.

Family reviews

There are no reviews of Swan Hill House Residential Home yet. If you know the service, your experience could help someone else.

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Swan Hill House Residential Home against its area

  • Rated Requires improvement. Across Shropshire, 79% of the 102 rated care homes are Good or Outstanding and 5 are Outstanding.
  • Its rating (April 2023) is more recent than 61% of care home ratings in Shropshire.
  • With 28 beds it is smaller than 50% of care homes in Shropshire, where the typical home has 29.
  • Registered with CQC in 2011: it has been registered longer than 61% of care homes in the area.
  • It lists 1 specialisms with CQC; the typical care home in Shropshire lists 4.
  • Areas CQC rated below Good: Safe (22% of care homes in Shropshire are also rated below Good here); Well-led (27% of care homes in Shropshire are also rated below Good here). Ask the provider what has changed since.

Based on the CQC register for Shropshire as at Oct 2026.

Nearest care homes

Guides for families

Shrewsbury: care homes inspected recently

Questions about Swan Hill House Residential Home

When did CQC last rate Swan Hill House Residential Home?
CQC published the current rating on 5 April 2023, 3 years ago. Older ratings are common, so ask about changes since.
Can Swan Hill House Residential Home care for someone with dementia?
It is not registered with dementia as a specialism, so confirm with the provider whether it can meet that need.
Is Swan Hill House Residential Home registered with CQC?
Registered, yes: location 1-115466794 on the Care Quality Commission register, listed as a care home and was rated Requires improvement overall in April 2023.
Where is Swan Hill House Residential Home?
It is at 6 Swan Hill, Shrewsbury, SY1 1NQ.
What kind of care can Swan Hill House Residential Home offer?
CQC lists Swan Hill House Residential Home under: residential homes. Check which of these it is actively providing now.
How did Swan Hill House Residential Home score on each CQC key question?
The five CQC areas: Safe: Requires improvement; Effective: Good; Caring: Good; Responsive: Good; Well-led: Requires improvement. Safe and Well-led tend to say most about day-to-day reliability.
What are Swan Hill House Residential Home's fees?
Swan Hill House Residential Home has not published its fees with us. Residential care home typically costs £1,295 a week (average 2026 self-funder fees in West Midlands). Get the quote in writing, including any extra charges.
Who is the registered provider for Swan Hill House Residential Home?
The registered provider is Charles Daker, according to CQC.
How many residents can Swan Hill House Residential Home take?
Swan Hill House Residential Home has 28 registered places. Ask how many are free now and which rooms have en-suites.

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Information: Care Quality Commission, Oct 2026 (Open Government Licence v3.0). Sections in the provider's own words are theirs; we compiled everything else from public data. The Care Panel is independent and not a care provider.

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