Care home · Pevensey

Sycamore Grove Care Home

Rated Good by CQC Rating published 30 July 2026 Rated in the last 12 months
Re-registered with CQC. This service was previously registered under CQC ID 1-15077610094, where CQC rated it Good in July 2026.
Residents relaxing in a care home sitting room Illustrative photo, not of Sycamore Grove Care Home
Address
Lilac Lane, Stone Cross, Pevensey, BN24 5NU
Run by
Scarborough Hall Limited (85 services)
Type of provider
Independent (private company)
Service
Residential care home
Beds
70 (registered with CQC)
Nursing care
No, residential care only (CQC registration)
Dementia
Registered with CQC to support people living with dementia
Registered with CQC
April 2026 (6 months)
Part of
Welltower
Registered manager
Natasha Christina King
Company check
Active, trading since 2010 (16 years), accounts up to date (Companies House 07277854)
Last CQC check
30 Jul 2026
Typical fees Estimated
£1,460–£1,780 a week for residential care (dementia). Estimated from prices published locally; not a quote. How we estimate

Registered to provide: Accommodation for persons who require nursing or personal care

See this service on the CQC website · CQC location ID 1-26658954996

Sycamore Grove Care Home at a glance

Sycamore Grove Care Home in Pevensey is registered with the Care Quality Commission as a residential care home, run by Scarborough Hall Limited. The service is registered to support adults of all ages and lists dementia among its specialisms.

CQC rated it Good overall (July 2026). It is one of 5 CQC-registered care homes in and around Stone Cross; 5 of those are rated Good or Outstanding.

Costs to expect

We estimate Sycamore Grove Care Home at £1,460–£1,780 a week for residential care (dementia), based on published prices in the region. Over a year that is roughly £76k–£93k.

Ask what notice is given before a fee increase and what triggers one.

Council help is possible below £23,250 in savings: ask East Sussex Council for a free care needs assessment.

How CQC rated each area

  • SafeGood75% score229 of 261 in East Sussex
  • EffectiveGood75% score247 of 261 in East Sussex
  • CaringGood85% score253 of 261 in East Sussex
  • ResponsiveGood75% score238 of 261 in East Sussex
  • Well-ledGood75% score173 of 261 in East Sussex

From CQC's latest report, published 30 July 2026. Under each rating: how many care homes in East Sussex share it.

Choice nearby

Choice is wide here: the 25 nearest other care homes are all within 3 miles, 20 of them rated Good or Outstanding, and the closest is Shinewater Court, 1.2 miles away.

2 of the 22 nearest rated care homes have a more recent rating than this one.

It sits in Polegate Central ward, classed by ONS as smaller rural (nearer to a major town or city), among the 20% least deprived neighbourhoods in England. NHS services here are planned by NHS Surrey and Sussex ICB.

Within about a 10-minute walk there is a shop (3 min) and a park (5 min), which matters for residents who can go out and for visiting family.

Ownership and company checks

Sycamore Grove Care Home is run by Scarborough Hall Limited (company 07277854), incorporated in 2010, 15 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.

Its registered business activity is other human health activities.

Scarborough Hall Limited runs 85 CQC-registered services across 41 council areas; 7 of the 7 with a rating are Good or Outstanding (100%), against 83% for the same mix of services across England.

7 of its services are in East Sussex.

It trades under the Welltower brand, which covers 529 services run by 37 registered providers.

From the latest CQC inspection

  • Sycamore Grove Care Home is operated by two companies: Barchester Healthcare Homes Limited and Scarborough Hall Limited.
  • These two companies have a dual registration and are jointly responsible for the services at the home.
  • The home provides accommodation and personal care for up to 70 people living with a variety of care and support needs, mobility issues and people receiving support during a period of respite.
  • Comments from people living at Sycamore Grove were very positive and included, “If I have to be in a care home, then this is tip top and it could not be better, the food is fab and the home is so lovely, best I could hope for.

Supporting 30 people at the time. Quoted from the CQC report summary, Open Government Licence. Read the full report.

Track record

Sycamore Grove Care Home registered with CQC in April 2026, so it is a new service.

CQC has rated it once overall, as Good, in July 2026.

What the ratings tell you

CQC rated every one of the five key questions Good here, so there is no weak spot in the published ratings.

For leadership (Well-led), it shares its Good rating with 172 of the 260 other care homes in East Sussex that CQC has rated.

Under CQC's newer scoring, its strongest area is Caring at 85% and its lowest is Well-led at 75%, averaging 77% overall.

Specialisms

Registration details from CQC.

Detailed scores

Behind each rating sit scores of 1 to 4 for individual quality statements, which CQC turns into a percentage for the area. Averaged across the five areas, Sycamore Grove Care Home scores 77%.

Safe Good 75%
  • Learning culture3 · Good
  • Safe systems, pathways and transitions3 · Good
  • Safeguarding3 · Good
  • Involving people to manage risks3 · Good
  • Safe environments3 · Good
  • Safe and effective staffing3 · Good
  • Infection prevention and control3 · Good
  • Medicines optimisation3 · Good
Effective Good 75%
  • Assessing needs3 · Good
  • Delivering evidence-based care and treatment3 · Good
  • How staff, teams and services work together3 · Good
  • Supporting people to live healthier lives3 · Good
  • Monitoring and improving outcomes3 · Good
  • Consent to care and treatment3 · Good
Caring Good 85%
  • Kindness, compassion and dignity4 · Exceptional
  • Treating people as individuals3 · Good
  • Independence, choice and control4 · Exceptional
  • Responding to people’s immediate needs3 · Good
  • Workforce wellbeing and enablement3 · Good
Responsive Good 75%
  • Person-centred Care3 · Good
  • Care provision, Integration and continuity3 · Good
  • Providing Information3 · Good
  • Listening to and involving people3 · Good
  • Equity in access3 · Good
  • Equity in experiences and outcomes3 · Good
  • Planning for the future3 · Good
Well-led Good 75%
  • Shared direction and culture3 · Good
  • Capable, compassionate and inclusive leaders3 · Good
  • Freedom to speak up3 · Good
  • Workforce equality, diversity and inclusion3 · Good
  • Governance, management and sustainability3 · Good
  • Partnerships and communities3 · Good
  • Learning, improvement and innovation3 · Good

Scale: 1 (significant shortfalls) to 4 (exceptional). From CQC, assessed 17 June 2026, published 30 July 2026, Open Government Licence. Statements without a score were not reassessed and their earlier result stands.

The kitchen's hygiene score

5/5

The kitchen has a food hygiene rating of 5 (very good), from an inspection on 19 May 2026 by Wealden. Ask how special diets are handled and whether residents can eat when they like.

From the Food Standards Agency (listed as "Sycamore Grove Care Home"). Open Government Licence.

Where it is

Ward
Polegate Central
Parliamentary constituency
Lewes
NHS area (integrated care board)
NHS Surrey and Sussex Integrated Care Board
Urban or rural
Smaller rural, nearer to a major town or city
Neighbourhood deprivation
Among the 20% least deprived areas in England

View on OpenStreetMap · Plan a journey · Map data: OpenStreetMap contributors

Close by

  • Railway station Polegate Oaks, 1.7 km
  • GP surgery Stone Cross Surgery, 1.1 km (13 min walk)
  • Shop Lidl, 210 m (3 min walk)
  • Park 430 m (5 min walk)
  • Place of worship St Luke, 1.1 km (14 min walk)

Straight-line distances to the nearest of each, from OpenStreetMap (© OpenStreetMap contributors, ODbL). Walking routes are longer; check for hills and crossings if you plan to take a relative out.

Ward and NHS boundaries from official postcode data, Open Government Licence.

Family reviews

There are no reviews of Sycamore Grove Care Home yet. If you know the service, your experience could help someone else.

We check every review against a working email address and publish positive and negative ones alike; providers can reply but cannot remove them. Reviews are separate from CQC ratings. How reviews work.

Looking at Sycamore Grove Care Home for someone? This form is for reviews of care already received. To ask about rooms and prices, send a free enquiry instead.

Check availability and prices

Review Sycamore Grove Care Home

Tell other families what the care was like. Please describe your own experience.

Overall
You are a
Score the main areas (optional)

We'll email you a link to confirm; your review goes live when you click it. We use your email only to check the review is genuine.

Sycamore Grove Care Home against its area

  • Rated Good. Across East Sussex, 85% of the 261 rated care homes are Good or Outstanding and 5 are Outstanding.
  • Its rating (July 2026) is more recent than 93% of care home ratings in East Sussex.
  • With 70 beds it is larger than 93% of care homes in East Sussex, where the typical home has 24.
  • Registered with CQC in 2026, it is one of the newest care homes in the area.
  • It lists 3 specialisms with CQC; the typical care home in East Sussex lists 3.

All figures compare it with other care homes in East Sussex; CQC register, Oct 2026.

Other care homes close by

Guides for families

Stone Cross: care homes inspected recently

What families ask about Sycamore Grove Care Home

How many beds does Sycamore Grove Care Home have?
CQC registers Sycamore Grove Care Home for 70 residents; ask about vacancies, room sizes and en-suite bathrooms.
Who is the registered provider for Sycamore Grove Care Home?
Sycamore Grove Care Home is run by Scarborough Hall Limited, the registered provider on the CQC register.
How much does Sycamore Grove Care Home charge?
Sycamore Grove Care Home hasn't shared a price list with us. Residential care home typically costs £1,555 a week (average 2026 self-funder fees in South East). Get the quote in writing, including any extra charges.
Is Sycamore Grove Care Home rated well for safety?
The five CQC areas: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the two to read first in the report.
What is Sycamore Grove Care Home's address?
It is at Lilac Lane, Stone Cross, Pevensey, BN24 5NU.
Is Sycamore Grove Care Home regulated by the Care Quality Commission?
Registered, yes: location 1-26658954996 on the Care Quality Commission register, listed as a care home and was rated Good overall in July 2026.
What services is Sycamore Grove Care Home registered for?
CQC lists Sycamore Grove Care Home under: residential homes. Check which of these it is actively providing now.
Does Sycamore Grove Care Home support people with dementia?
Dementia appears among its CQC specialisms; ask about staff training and how care adapts as dementia progresses.
How recent is Sycamore Grove Care Home's CQC rating?
CQC published the current rating on 30 July 2026. Older ratings are common, so ask about changes since.

Widen your search

In East Sussex

Free download

Free printable: 40 things to check in a care home

Print it before visiting: three columns, 40 questions on care, staffing, rooms, costs and the contract.

So providers can call you back with prices and availability, often the same day.

Run this service? Add your rating badge to your website

Sycamore Grove Care Home: rated Good by CQC, on The Care Panel

This badge stays current with your CQC rating. Paste the code wherever you want it to show.

Is this your service? Claim it free. Claimed profiles can reply to reviews, publish prices and say when they have space. Membership explained.

Register data from the Care Quality Commission, refreshed Oct 2026, used under the Open Government Licence v3.0. Provider-written text is labelled as such. We are an independent directory, not a care provider.

Request prices

We send your message to this provider only, unless you tick others below. They reply to you by email.

Even the first half helps us pick the nearest providers. Leave it blank and we use Stone Cross.

So providers can call you back with prices and availability, often the same day.

By sending, you agree we will contact you by phone and email about your request and share your name, email, phone and care needs with the providers you have ticked, so they can contact you. Privacy notice.

Free · No obligation · Only CQC-registered providers · Only the ones you tick see your details

Providers pay us a fee for each enquiry, never to rank higher in our lists.