Care home · Rugeley

Talbot House Care Home

Rated Requires improvement by CQC Rating published 30 June 2022 Rating 4 years old

Typical fee here £1,380–£1,690 a week Estimate

Free · 2 minutes · No obligation · Families helped this month: 4

Rated 4 years ago. CQC's last published rating for this service is from June 2022. Ask what has changed since, such as the manager or the number of people they support. See nearby services rated recently.
A carer serving tea to residents in a care home lounge Illustrative photo, not of Talbot House Care Home
Address
28-30 Talbot Street, Rugeley, WS15 2EG
Run by
Grov Limited
Type of provider
Independent (private company)
Service
Nursing home
Beds
28 (registered with CQC)
Nursing care
Yes, registered as a nursing home (CQC registration)
Dementia
Registered with CQC to support people living with dementia
Registered with CQC
January 2011 (15 years)
Registered manager
Daniel Nathan Feneysey
Company check
Active, trading since 2002 (23 years), accounts up to date (Companies House 04619439)
Last CQC check
30 Jun 2022
Typical fees Estimated
£1,380–£1,690 a week for nursing care (dementia). Our estimate from published local prices, not a quote. How we estimate

CQC regulated activities: Accommodation for persons who require nursing or personal care

Read the full CQC inspection report · CQC location ID 1-117101676

Talbot House Care Home at a glance

Registered with CQC as a nursing home, Talbot House Care Home is based in Rugeley, run by Grov Limited. It supports adults of all ages, with registered specialisms in dementia.

Its latest CQC rating is Requires improvement overall (June 2022). Safe, Effective, Responsive and Well-led were rated Requires improvement. It is one of 11 CQC-registered care homes in and around Rugeley; 7 of those are rated Good or Outstanding.

What inspectors found

  • People were not always supported to have maximum choice and control of their lives and staff did not always support them in the least restrictive way possible and in their best interests; the policies and systems in the service did not support this practice.
  • Although the system in place to monitor the home had improvements, further improvements were needed to ensure they were more robust.
  • Although we saw there were enough staff available, both people and staff felt they could benefit from some more.
  • Further details were needed to 'when required' protocols to ensure staff had all the information needed.

Inspected 15 June 2022; report published 30 June 2022; supporting 25 people at the time. Source: CQC's published findings, reused under the Open Government Licence. Read the full report.

How long it has been running

Talbot House Care Home has been registered with CQC since January 2011, about 15 years.

CQC has published 6 overall ratings for it (2015–2022), starting at Requires improvement; it has gone up 2 and down 1 time, and is now Requires improvement.

No new overall rating has been published for 4 years. CQC re-inspects based on risk, so an old rating is not a bad sign in itself, but staff and management may have changed.

Reports on record: 6, with the most recent dated 30 June 2022.

Who they support

As listed with the regulator.

The local picture

There are 10 other care homes within 3 miles, 7 of them rated Good or Outstanding; the nearest is Care Services (UK) Limited - 20 Talbot Street, under 0.5 miles away.

11 of the 24 nearest rated care homes have a more recent rating than this one.

It sits in Western Springs ward, classed by ONS as urban (nearer to a major town or city), among the 30% most deprived neighbourhoods in England. NHS services here are planned by NHS Staffordshire and Stoke-on-Trent ICB.

Within about a 10-minute walk there is a GP surgery (4 min), a shop (1 min), a park (2 min), a café (3 min), a bus stop (1 min) and a railway station (5 min), which matters for residents who can go out and for visiting family.

Ownership and company checks

Talbot House Care Home is run by Grov Limited (company 04619439), incorporated in 2002, 8 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 3 active directors and there is no insolvency history.

Its registered business activity is nursing care.

What it may cost

We estimate Talbot House Care Home at £1,380–£1,690 a week for nursing care (dementia), based on published prices in the region. Over a year that is roughly £72k–£88k.

Where a resident needs nursing, the NHS pays part of the fee straight to the home as NHS-funded nursing care, regardless of who pays the rest.

Staffordshire Council can help with costs for people with savings under £23,250, starting with a free assessment.

Each area CQC checks

  • SafeRequires improvement51 of 235 in Staffordshire
  • EffectiveRequires improvement25 of 235 in Staffordshire
  • CaringGood224 of 235 in Staffordshire
  • ResponsiveRequires improvement9 of 235 in Staffordshire
  • Well-ledRequires improvement71 of 235 in Staffordshire

As rated by CQC, published 30 June 2022. Under each rating: how many care homes in Staffordshire share it.

What the ratings tell you

Looking at the five areas: Safe, Effective, Responsive and Well-led are rated below Good; 1 other area is Good.

Across Staffordshire, 51 of 235 rated care homes are Requires improvement for Safe (22%), while 25 of 235 rated care homes are Requires improvement for Effective (11%), while 9 of 235 rated care homes are Requires improvement for Responsive (4%), while 71 of 235 rated care homes are Requires improvement for Well-led (30%).

The Safe, Effective, Responsive and Well-led findings are the part of the report to read closely; ask the manager what has been put right.

Past CQC ratings

  1. Jul 2015 Requires improvement
  2. Sep 2016 Good
  3. Mar 2018 Good
  4. Apr 2021 Inadequate
  5. Dec 2021 Inadequate
  6. Jun 2022 Requires improvement
  7. Today Rating 4 years old

Every overall rating on record for this location, earliest first. The latest rating is an improvement on the one before.

Inspection reports to read

Area and map

Ward
Western Springs
Parliamentary constituency
Cannock Chase
Local NHS (ICB)
NHS Staffordshire and Stoke-on-Trent Integrated Care Board
ONS area type
Urban; nearer to a major town or city
Neighbourhood deprivation
Among the 30% most deprived areas in England
Postcode district
Care homes in WS15 (13)

View on OpenStreetMap · Directions · Map © OpenStreetMap contributors

Around the building

  • Bus stop 100 m (1 min walk) · 23 stops within 600 m
  • Railway station Rugeley Town, 390 m (5 min walk)
  • GP surgery Chinese Medical Centre, 310 m (4 min walk)
  • Shop Local Mini Market, 90 m (1 min walk)
  • Park 170 m (2 min walk)
  • Café 260 m (3 min walk)
  • Place of worship St Paul's, 70 m (1 min walk)
  • Library Rugeley Library, 470 m (6 min walk)

Map data © OpenStreetMap contributors (ODbL). These are direct-line distances, so real walking routes, and times, will be longer.

Local area facts: ONS and NHS geography via postcodes.io, Open Government Licence.

Family reviews

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Talbot House Care Home in local context

  • Rated Requires improvement. Across Staffordshire, 78% of the 235 rated care homes are Good or Outstanding and 8 are Outstanding.
  • Its rating (June 2022) is more recent than 57% of care home ratings in Staffordshire.
  • With 28 beds it is smaller than 50% of care homes in Staffordshire, where the typical home has 28.
  • Registered with CQC in 2011: it has been registered longer than 82% of care homes in the area.
  • It lists 3 specialisms with CQC; the typical care home in Staffordshire lists 4.
  • Areas CQC rated below Good: Safe (22% of care homes in Staffordshire are also rated below Good here); Effective (11% of care homes in Staffordshire are also rated below Good here); Responsive (4% of care homes in Staffordshire are also rated below Good here); Well-led (31% of care homes in Staffordshire are also rated below Good here). Ask the provider what has changed since.

Based on the CQC register for Staffordshire as at Oct 2026.

Nearby options

Guides for families

Other care homes near Rugeley with recent ratings

Quick answers about Talbot House Care Home

Does Talbot House Care Home support people with dementia?
Its registration includes dementia. Useful questions: how many staff hold dementia training, and how is a bad day handled?
When was Talbot House Care Home last inspected?
Its current CQC rating dates from 30 June 2022, 4 years ago. Ratings can be several years old; ask what has changed since, such as a new manager.
What is Talbot House Care Home's address?
It is at 28-30 Talbot Street, Rugeley, WS15 2EG.
Is Talbot House Care Home regulated by the Care Quality Commission?
Registered, yes: location 1-117101676 on the Care Quality Commission register, listed as a care home and was rated Requires improvement overall in June 2022.
What services is Talbot House Care Home registered for?
Its CQC registration covers nursing homes. Ask Talbot House Care Home how it would adapt if needs increase.
How much does Talbot House Care Home charge?
Talbot House Care Home's prices aren't on our site yet. Residential care home typically costs £1,295 a week (average 2026 self-funder fees in West Midlands). Ask for a written quote that includes weekend and bank holiday rates.
Is Talbot House Care Home rated well for safety?
By key question, CQC gave: Safe: Requires improvement; Effective: Requires improvement; Caring: Good; Responsive: Requires improvement; Well-led: Requires improvement. Start with Safe and Well-led when reading the report.
How big is Talbot House Care Home?
CQC registers Talbot House Care Home for 28 residents; ask about vacancies, room sizes and en-suite bathrooms.
Who is the registered provider for Talbot House Care Home?
On CQC's register the provider is Grov Limited.

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