Care home · Waltham Abbey

Tallis House

Rated Requires improvement by CQC Rating published 15 September 2022 Rating 4 years old

Typical fee here £1,350–£1,650 a week Estimate

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Rated 4 years ago. CQC's last published rating for this service is from September 2022. Ask what has changed since, such as the manager or the number of people they support.
Residents and staff in a care home garden Illustrative photo, not of Tallis House
Address
Neal Court, Waltham Abbey, EN9 3EH
Run by
Runwood Homes Limited (55 services)
Type of provider
Independent (private company)
Service
Residential care home
Beds
101 (registered with CQC)
Nursing care
No, residential care only (CQC registration)
Dementia
Registered with CQC to support people living with dementia
Registered with CQC
December 2010 (15 years)
Part of
Runwood
Registered manager
Georgina Braithwaite
Company check
Active, trading since 1962 (64 years), accounts up to date (Companies House 00731250)
Last CQC check
15 Sep 2022
Typical fees Estimated
£1,350–£1,650 a week for residential care (dementia). An estimate based on local published fees. Ask for a written quote. How we estimate

Registered to provide: Accommodation for persons who require nursing or personal care

Open CQC's full report · CQC location ID 1-131482088

Introducing Tallis House

Registered with CQC as a residential care home, Tallis House is based in Waltham Abbey, run by Runwood Homes Limited. It supports adults of all ages, with registered specialisms in dementia, physical disabilities and sight or hearing loss.

Its latest CQC rating is Requires improvement overall (September 2022). Safe, Effective and Well-led were rated Requires improvement. It is one of 9 CQC-registered care homes in and around Waltham Abbey; 6 of those are rated Good or Outstanding.

Rating history

  1. Mar 2015 Requires improvement
  2. Jun 2016 Good
  3. May 2018 Requires improvement
  4. Jun 2019 Requires improvement
  5. Feb 2021 Inspected but not rated
  6. Jun 2021 Good
  7. Sep 2022 Requires improvement
  8. Today Rating 4 years old

The location's rating record from CQC, from first to latest. The latest rating is lower than the one before.

CQC reports

Finding it

Ward
Waltham Abbey North
Parliamentary constituency
Epping Forest
NHS planning area
NHS Essex Integrated Care Board
ONS area type
Urban · nearer to a major town or city
Neighbourhood deprivation
Among the 30% most deprived areas in England
Postcode district
Care homes in EN9 (5)

View on OpenStreetMap · Directions · OpenStreetMap (ODbL)

Close by

  • Bus stop 180 m (2 min walk) · 25 stops within 600 m
  • Shop Co-Op, 660 m (8 min walk)
  • Park 270 m (3 min walk)
  • Place of worship St Thomas and St Edward Church, 1.1 km (13 min walk)
  • Library Waltham Abbey Library, 1.5 km (19 min walk)

Map data © OpenStreetMap contributors (ODbL). These are direct-line distances, so real walking routes, and times, will be longer.

Local area facts: ONS and NHS geography via postcodes.io, Open Government Licence.

The ratings in context

For Tallis House, Safe, Effective and Well-led are rated below Good; 2 other areas are Good.

Across Essex, 67 of 364 rated care homes are Requires improvement for Safe (18%), while 35 of 364 rated care homes are Requires improvement for Effective (10%), while 76 of 364 rated care homes are Requires improvement for Well-led (21%).

The Safe, Effective and Well-led findings are the part of the report to read closely; ask the manager what has been put right.

Ratings for safety, care and leadership

  • SafeRequires improvement67 of 364 in Essex
  • EffectiveRequires improvement35 of 364 in Essex
  • CaringGood340 of 364 in Essex
  • ResponsiveGood322 of 364 in Essex
  • Well-ledRequires improvement76 of 364 in Essex

As rated by CQC, published 15 September 2022. Under each rating: how many care homes in Essex share it.

Tallis House over the years

Registered in December 2010, it has 15 years on the CQC register.

CQC has published 7 overall ratings for it (2015–2022), starting at Requires improvement; it has gone up 1 and down 2 times, and is now Requires improvement.

No new overall rating has been published for 4 years. CQC re-inspects based on risk, so an old rating is not a bad sign in itself, but staff and management may have changed.

CQC lists 6 reports for this location, the latest dated 15 September 2022.

The company behind Tallis House

Tallis House is run by Runwood Homes Limited (company 00731250), incorporated in 1962, 48 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 7 active directors and there is no insolvency history.

Its registered business activity is residential care for older and disabled people.

Runwood Homes Limited runs 55 CQC-registered services across 11 council areas; 46 of the 55 with a rating are Good or Outstanding (84%), against 83% for the same mix of services across England.

22 of its services are in Essex.

It trades under the Runwood brand, which covers 65 services run by 2 registered providers.

Inspection findings in brief

  • There were not enough staff deployed to meet people's needs.
  • Whilst dependency tools identified there were enough staff to meet people's needs, feedback from staff, people and relatives did not support this.
  • There were suitable recruitment processes in place.
  • However, these had not always been consistently followed.

Inspected 10 August 2022; report published 15 September 2022; supporting 101 people at the time. Taken from CQC's own findings (Open Government Licence). Read the full report.

Likely fees

We estimate Tallis House at £1,350–£1,650 a week for residential care (dementia), based on published prices in the region. Over a year that is roughly £70k–£86k.

Check what the weekly fee leaves out; hairdressing, chiropody, trips and newspapers are common extras.

People with savings under £23,250 may get help from Essex Council after a needs and financial assessment.

Who they support

Specialisms as registered with CQC.

Around Waltham Abbey

There are 16 other care homes within 3 miles, 12 of them rated Good or Outstanding; the nearest is 138-138a Mason Way, under 0.5 miles away.

11 of the 24 nearest rated care homes have a more recent rating than this one.

It sits in Waltham Abbey North ward, classed by ONS as urban (nearer to a major town or city), among the 30% most deprived neighbourhoods in England. NHS services here are planned by NHS Essex ICB.

Within about a 10-minute walk there is a shop (8 min), a park (3 min) and a bus stop (2 min), which matters for residents who can go out and for visiting family.

Family reviews

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Tallis House questions answered

Who is the registered provider for Tallis House?
Tallis House is run by Runwood Homes Limited, the registered provider on the CQC register.
How many beds does Tallis House have?
Tallis House has 101 registered places. Ask how many are free now and which rooms have en-suites.
Is Tallis House rated well for safety?
The five CQC areas: Safe: Requires improvement; Effective: Requires improvement; Caring: Good; Responsive: Good; Well-led: Requires improvement. Safe and Well-led tend to say most about day-to-day reliability.
How much does care from Tallis House cost?
We don't have published prices from Tallis House yet. Residential care home typically costs £1,455 a week (average 2026 self-funder fees in East of England). A written quote should spell out weekend, bank holiday and short-notice rates.
What kind of care can Tallis House offer?
Tallis House is registered with CQC for: residential homes. Ask the provider which needs it can meet now and as needs change.
Is Tallis House regulated by the Care Quality Commission?
Yes. Tallis House is registered with the Care Quality Commission as a care home (location ID 1-131482088) and was rated Requires improvement overall in September 2022.
What is Tallis House's address?
It is at Neal Court, Waltham Abbey, EN9 3EH.
When did CQC last rate Tallis House?
15 September 2022 is when the current rating was published, 4 years ago. Check what has changed since, such as the manager or staffing.
Does Tallis House support people with dementia?
Yes, it is registered for dementia. Worth asking: how many staff are trained, and how routines are kept consistent.

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