Care home · Southall
Tentelow Lane
Typical fee here £1,450–£1,780 a week Estimate
Free · 2 minutes · No obligation · 34,336 registered providers compared
Illustrative photo, not of Tentelow Lane- Address
- 137a Tentelow Lane, Southall, UB2 4LW
- Run by
- Voyage 1 Limited (278 services)
- Type of provider
- Independent (private company)
- Service
- Residential care home
- Beds
- 8 (registered with CQC)
- Nursing care
- No, residential care only (CQC registration)
- Dementia
- Not listed as a specialism with CQC; ask the provider
- Registered with CQC
- December 2010 (15 years)
- Part of
- Voyage
- Registered manager
- Charles Mettle
- Company check
- Active, trading since 1988 (38 years), accounts up to date (Companies House 02215899)
- Last CQC check
- 9 Jan 2026
- Typical fees Estimated
- £1,450–£1,780 a week for residential care. Our estimate from published local prices, not a quote. How we estimate
Regulated activities on its registration: Accommodation for persons who require nursing or personal care
More in Ealing: Care homes in Ealing (35) · Best rated care homes in Ealing · Care homes for learning disability care in Ealing · Care homes for care for adults under 65 in Ealing
Open CQC's full report · CQC location ID 1-129453968
About Tentelow Lane
Tentelow Lane in Southall is registered with the Care Quality Commission as a residential care home, run by Voyage 1 Limited. The service is registered to support adults under 65 and lists learning disabilities among its specialisms.
CQC rated it Good overall (January 2026). It is one of 35 CQC-registered care homes in and around Ealing; 30 of those are rated Good or Outstanding.
The local picture
Choice is wide here: the 25 nearest other care homes are all within 3 miles, 25 of them rated Good or Outstanding, and the closest is Martin House, 0.5 miles away.
4 of the 25 nearest rated care homes have a more recent rating than this one.
It sits in Norwood Green ward, classed by ONS as urban (nearer to a major town or city), among the 20% most deprived neighbourhoods in England. NHS services here are planned by NHS West and North London ICB.
Within about a 10-minute walk there is a GP surgery (3 min), a pharmacy (3 min), a shop (3 min), a park (4 min), a café (7 min) and a bus stop (3 min), which matters for residents who can go out and for visiting family.
What it may cost
We estimate Tentelow Lane at £1,450–£1,780 a week for residential care, based on published prices in the region. Over a year that is roughly £75k–£93k.
Get the extras in writing: items such as hairdressing and outings are usually charged on top.
Ealing Council can help with costs for people with savings under £23,250, starting with a free assessment.
How long it has been running
CQC registration dates from December 2010, so the service has been operating for around 15 years under its current registration.
CQC has published 4 overall ratings for it (2015–2026), starting at Good and staying Good every time.
There are 6 CQC reports on file for this address; the newest is from 4 December 2019.
What the ratings tell you
CQC rated every one of the five key questions Good here, so there is no weak spot in the published ratings.
For leadership (Well-led), it shares its Good rating with 28 of the 34 other care homes in Ealing that CQC has rated.
Under CQC's newer scoring, its strongest area is Caring at 75% and its lowest is Well-led at 75%, averaging 75% overall.
How the scores break down
Behind each rating sit scores of 1 to 4 for individual quality statements, which CQC turns into a percentage for the area. Averaged across the five areas, Tentelow Lane scores 75%.
Safe 75%
- Learning culture3 · Good
- Safe systems, pathways and transitions3 · Good
- Safeguarding3 · Good
- Involving people to manage risks3 · Good
- Safe environments3 · Good
- Safe and effective staffing3 · Good
- Infection prevention and control3 · Good
- Medicines optimisation3 · Good
Effective 75%
- Assessing needs3 · Good
- Delivering evidence-based care and treatment3 · Good
- How staff, teams and services work together3 · Good
- Supporting people to live healthier lives3 · Good
- Monitoring and improving outcomes3 · Good
- Consent to care and treatment3 · Good
Caring 75%
- Kindness, compassion and dignity3 · Good
- Treating people as individuals3 · Good
- Independence, choice and control3 · Good
- Responding to people’s immediate needs3 · Good
- Workforce wellbeing and enablement3 · Good
Responsive 75%
- Person-centred Care3 · Good
- Care provision, Integration and continuity3 · Good
- Providing Information3 · Good
- Listening to and involving people3 · Good
- Equity in access3 · Good
- Equity in experiences and outcomes3 · Good
- Planning for the future3 · Good
Well-led 75%
- Shared direction and culture3 · Good
- Capable, compassionate and inclusive leaders3 · Good
- Freedom to speak up3 · Good
- Workforce equality, diversity and inclusion3 · Good
- Governance, management and sustainability3 · Good
- Partnerships and communities3 · Good
- Learning, improvement and innovation3 · Good
4 means exceptional and 1 means significant shortfalls (3 good, 2 some shortfalls). CQC data, assessed 20 November 2025, published 9 January 2026, Open Government Licence. Where no score shows, that statement wasn't part of this assessment and its earlier result still counts.
Ratings over time
- May 2015
- May 2017
- Dec 2019
- Jan 2026
- Today Rated in the last 12 months
CQC rating timeline for this address.
Inspection reports to read
- CQC inspection report 4 December 2019
- CQC inspection report 17 May 2017
- CQC inspection report 12 May 2015
- Inspection report 29 April 2014
- Inspection report 18 September 2013
- Inspection report 13 February 2013
Area and map
- Ward
- Norwood Green
- Council
- London Borough of Ealing · paying for care
- Parliamentary constituency
- Ealing Southall
- NHS area (integrated care board)
- NHS West and North London Integrated Care Board
- Setting
- Urban (nearer to a major town or city)
- Neighbourhood deprivation
- Among the 20% most deprived areas in England
Larger map · Route planner · © OpenStreetMap contributors
Nearby
- Bus stop 220 m (3 min walk) · 8 stops within 600 m
- Railway station Southall, 1.3 km (16 min walk)
- GP surgery Waterside Medical Centre, 240 m (3 min walk)
- Pharmacy KL Pharmacy, 250 m (3 min walk)
- Shop Toplocks Superstores, 250 m (3 min walk)
- Park Glade Lane Canalside Park, 360 m (4 min walk)
- Café Norwood Cafe, 580 m (7 min walk)
- Place of worship St Mary the Virgin, 720 m (9 min walk)
- Library Southall Library, 1.5 km (18 min walk)
Straight-line distances to the nearest of each, from OpenStreetMap (© OpenStreetMap contributors, ODbL). Walking routes are longer; check for hills and crossings if you plan to take a relative out.
Ward, NHS area and deprivation from ONS and NHS postcode data (postcodes.io, Open Government Licence).
Safe, effective, caring, responsive, well-led
- Safe75% score27 of 35 in Ealing
- Effective75% score32 of 35 in Ealing
- Caring75% score33 of 35 in Ealing
- Responsive75% score33 of 35 in Ealing
- Well-led75% score29 of 35 in Ealing
As rated by CQC, published 9 January 2026. Under each rating: how many care homes in Ealing share it.
Who they support
From the CQC register; ask how each need is met in practice.
Ownership and company checks
Tentelow Lane is run by Voyage 1 Limited (company 02215899), incorporated in 1988, 22 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 3 active directors and there is no insolvency history.
Its registered business activity is care for people with learning disabilities, mental health problems or substance misuse and social work without accommodation for older and disabled people (which includes home care).
Voyage 1 Limited runs 280 CQC-registered services across 87 council areas; 244 of the 268 with a rating are Good or Outstanding (91%), against 84% for the same mix of services across England.
It trades under the Voyage brand, which covers 320 services run by 13 registered providers.
What CQC's inspectors reported
- This assessment of the service was undertaken due to the period passed during the last inspection.
- People in care homes receive accommodation and nursing or personal care as single package under one contractual agreement.
- The service is registered to provide personal care to young and older people including people with a learning disability.
- Comments included, “[Care staff] always talk to me nicely and I appreciate it”, “[Care Staff] are very kind to me and speak nicely.” People spoke about the positive and trusting relationships they had with staff and how the care helped them enjoy the things they liked to do.
Inspected 12 November 2019; report published 4 December 2019. In CQC's words, from its published findings (Open Government Licence). Read the full report.
Family reviews
There are no reviews of Tentelow Lane yet. If you know the service, your experience could help someone else.
Each review is tied to a verified email. We publish both good and bad, and providers may respond but not delete. How reviews work.
Where Tentelow Lane stands locally
- Rated Good. Across Ealing, 86% of the 35 rated care homes are Good or Outstanding and 0 are Outstanding.
- Its rating (January 2026) is more recent than 80% of care home ratings in Ealing.
- With 8 beds it is smaller than 77% of care homes in Ealing, where the typical home has 29.
- Registered with CQC in 2010: it has been registered longer than 77% of care homes in the area.
- It lists 2 specialisms with CQC; the typical care home in Ealing lists 2.
Benchmarked against all CQC-registered care homes in Ealing (Oct 2026).
Nearby options
Guides for families
Recently rated care homes near Ealing
- Threen House Nursing HomeFeb 2026
- Georgian House Nursing HomeJun 2025
- Support for Living Limited - 43 Shirley GardensJun 2026
Tentelow Lane: common questions
- How much does Tentelow Lane charge?
- Tentelow Lane has not published its fees with us. Residential care home typically costs £1,615 a week (average 2026 self-funder fees in London). Get the quote in writing, including any extra charges.
- How is Tentelow Lane rated for safety and leadership?
- CQC rates five key questions. For Tentelow Lane: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Start with Safe and Well-led when reading the report.
- How big is Tentelow Lane?
- Tentelow Lane can take up to 8 residents. Ask what is free now and about en-suite rooms.
- Which provider runs Tentelow Lane?
- The registered provider is Voyage 1 Limited, according to CQC.
- Is Tentelow Lane registered for dementia care?
- No dementia specialism is recorded with CQC. Ask the provider directly if this is likely to matter.
- How recent is Tentelow Lane's CQC rating?
- Its current CQC rating dates from 9 January 2026. Ratings can be several years old; ask what has changed since, such as a new manager.
- What services is Tentelow Lane registered for?
- Tentelow Lane is registered for residential homes. Ask which of these it provides at the moment.
- Where is Tentelow Lane?
- It is at 137a Tentelow Lane, Southall, UB2 4LW.
- Is Tentelow Lane registered with CQC?
- Registered, yes: location 1-129453968 on the Care Quality Commission register, listed as a care home and was rated Good overall in January 2026.
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Details from the Care Quality Commission register, updated Oct 2026. Contains CQC data licensed under the Open Government Licence v3.0. Text marked "in the provider's own words" is supplied by the provider. The Care Panel is not a care provider.