Care home · Sunderland
The Croft Residential Care Home
Illustrative photo, not of The Croft Residential Care Home- Address
- Ettrick Grove, Sunderland, SR4 8QE
- Run by
- Clovely Care Limited
- Service
- Residential care home
- Beds
- 33 (registered with CQC)
- Registered with CQC
- November 2010 (15 years)
- Registered manager
- Kathryn Anne Hudson
- Company check
- Active, trading since 2009 (17 years), accounts up to date (Companies House 06940255)
- Last CQC check
- 26 Jun 2018
- Typical fees Estimated
- £1,100–£1,350 a week for residential care (dementia). Estimate only, from published local rates. How we estimate
Registered activities: Accommodation for persons who require nursing or personal care
Read the full CQC inspection report · CQC location ID 1-108935568
Introducing The Croft Residential Care Home
Registered with CQC as a residential care home, The Croft Residential Care Home is based in Sunderland, run by Clovely Care Limited. It supports adults of all ages, with registered specialisms in dementia, physical disabilities and sight or hearing loss.
Its latest CQC rating is Good overall (June 2018). Safe was rated Requires improvement. It is one of 49 CQC-registered care homes in and around Sunderland; 46 of those are rated Good or Outstanding.
Who the service is registered for
Registration details from CQC.
How CQC rated each area
- Safe7 of 87 in Sunderland
- Effective80 of 87 in Sunderland
- Caring75 of 87 in Sunderland
- Responsive77 of 87 in Sunderland
- Well-led76 of 87 in Sunderland
Ratings from CQC's most recent report, published 26 June 2018. Under each rating: how many care homes in Sunderland share it.
Costs to expect
We estimate The Croft Residential Care Home at £1,100–£1,350 a week for residential care (dementia), based on published prices in the region. Over a year that is roughly £57k–£70k.
Ask whether the fee changes if needs increase, and what is extra: hairdressing, chiropody, outings and newspapers are often charged separately.
Sunderland Council can help with costs for people with savings under £23,250, starting with a free assessment.
The inspection, summarised
- People in care homes receive accommodation and nursing or personal care as single package under one contractual agreement.
- The Croft Residential Care home provides residential care and support for up to 33 people, some of whom are living with dementia.
- Like registered providers, they are 'registered persons'.
- Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.
Inspected 16 April 2018; report published 26 June 2018; supporting 33 people at the time. Taken from CQC's own findings (Open Government Licence). Read the full report.
Choice nearby
Choice is wide here: the 25 nearest other care homes are all within 3 miles, 23 of them rated Good or Outstanding, and the closest is Holy Cross, under 0.5 miles away.
It is registered for needs that fewer services nearby cover: sight or hearing loss (2 of the nearest 25).
21 of the 25 nearest rated care homes have a more recent rating than this one.
It sits in Barnes & Thornhill ward, classed by ONS as urban (nearer to a major town or city), among the 40% least deprived neighbourhoods in England. NHS services here are planned by NHS North East and North Cumbria ICB.
Within about a 10-minute walk there is a pharmacy (8 min), a shop (5 min), a park (5 min), a café (6 min) and a bus stop (1 min), which matters for residents who can go out and for visiting family.
Earlier inspections
- Jan 2015
- May 2015
- Apr 2016
- Jun 2018
- Today Rating 8 years old
Every overall rating on record for this location, earliest first.
CQC reports
- CQC inspection report 26 June 2018
- CQC inspection report 8 April 2016
- CQC inspection report 11 May 2015
- CQC inspection report 19 January 2015
- Inspection report 28 December 2013
- Inspection report 28 June 2012
Where it is
- Ward
- Barnes & Thornhill
- Council
- Sunderland City Council · paying for care
- Parliamentary constituency
- Sunderland Central
- NHS integrated care board
- NHS North East and North Cumbria Integrated Care Board
- Setting
- Urban, nearer to a major town or city
- Neighbourhood deprivation
- Among the 40% least deprived areas in England
- Postcode district
- Care homes in SR4 (12)
Larger map · Directions · Map data: OpenStreetMap contributors
Close by
- Bus stop 50 m (1 min walk) · 25 stops within 600 m
- Railway station Millfield, 1.6 km
- GP surgery Chester Surgery, 920 m (11 min walk)
- Pharmacy Dixon’s Pharmacy, 630 m (8 min walk)
- Shop Humbledon Convenience Store, 390 m (5 min walk)
- Park Barnes Park Extension, 410 m (5 min walk)
- Café The Lodge, 460 m (6 min walk)
- Place of worship Humbledon Methodist Church, 440 m (5 min walk)
- Library Kayll Road Library, 810 m (10 min walk)
Nearest of each type, measured in a straight line using OpenStreetMap (© OpenStreetMap contributors, ODbL). If a resident uses a wheelchair or frame, check the route itself.
Area details from ONS and NHS postcode data via postcodes.io (Open Government Licence).
Track record
Registered in November 2010, it has 15 years on the CQC register.
CQC has published 4 overall ratings for it (2015–2018), starting at Requires improvement and improving to Good.
It has gone 8 years without a new overall rating. CQC schedules inspections by risk, so this is not a bad sign in itself, though leadership may have moved on.
Reports on record: 6, with the most recent dated 26 June 2018.
Strengths and weak spots in the ratings
Looking at the five areas: Safe is rated below Good; 4 other areas are Good.
Across Sunderland, 7 of 87 rated care homes are Requires improvement for Safe (8%).
The Safe findings are the part of the report to read closely; ask the manager what has been put right.
Who runs it
The Croft Residential Care Home is run by Clovely Care Limited (company 06940255), incorporated in 2009, 1 year before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.
Its registered business activity is nursing care.
Family reviews
No reviews yet. If you or a relative have used this care home, your review helps other families choose.
Each review is tied to a verified email. We publish both good and bad, and providers may respond but not delete. How reviews work.
How The Croft Residential Care Home compares
- Rated Good. Across Sunderland, 93% of the 87 rated care homes are Good or Outstanding and 7 are Outstanding.
- Its rating (June 2018) is more recent than 6% of care home ratings in Sunderland.
- With 33 beds it is smaller than 51% of care homes in Sunderland, where the typical home has 35.
- Registered with CQC in 2010, it is one of the longest-registered care homes in the area.
- It lists 5 specialisms with CQC; the typical care home in Sunderland lists 3.
- Areas CQC rated below Good: Safe (8% of care homes in Sunderland are also rated below Good here). Ask the provider what has changed since.
Compared with every CQC-registered care home in Sunderland. Source: CQC register, Oct 2026.
Also nearby
Guides for families
Similar care homes near Sunderland, rated recently
- MoorpineApr 2026
- InverthorneApr 2026
- The CourtApr 2026
Frequently asked about The Croft Residential Care Home
- What are The Croft Residential Care Home's fees?
- The Croft Residential Care Home hasn't shared a price list with us. Residential care home typically costs £1,095 a week (average 2026 self-funder fees in North East). Get the quote in writing, including any extra charges.
- How did The Croft Residential Care Home score on each CQC key question?
- CQC rates five key questions. For The Croft Residential Care Home: Safe: Requires improvement; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led tend to say most about day-to-day reliability.
- How many residents can The Croft Residential Care Home take?
- The Croft Residential Care Home can take up to 33 residents. Ask what is free now and about en-suite rooms.
- Who runs The Croft Residential Care Home?
- The registered provider is Clovely Care Limited, according to CQC.
- Does The Croft Residential Care Home support people with dementia?
- Its registration includes dementia. Useful questions: how many staff hold dementia training, and how is a bad day handled?
- How recent is The Croft Residential Care Home's CQC rating?
- Its current CQC rating dates from 26 June 2018, 8 years ago. Ratings can be several years old; ask what has changed since, such as a new manager.
- What is The Croft Residential Care Home's address?
- It is at Ettrick Grove, Sunderland, SR4 8QE.
- Is The Croft Residential Care Home a registered provider?
- Registered, yes: location 1-108935568 on the Care Quality Commission register, listed as a care home and was rated Good overall in June 2018.
- What type of care does The Croft Residential Care Home provide?
- Registration for The Croft Residential Care Home covers: residential homes. Check which of these it offers today.
Care homes in nearby towns
In Sunderland
Free download
A 40-point checklist for comparing care homes
Forty questions on staffing, daily life, rooms, fees and the contract, laid out so you can compare three homes.
Your service? Put this badge on your website
Add this HTML to your website. When CQC updates your rating, the badge changes automatically.
Is this your service? Claim it free to keep these details up to date, respond to families and add your own photos. See what members get.
Register data from the Care Quality Commission, refreshed Oct 2026, used under the Open Government Licence v3.0. Provider-written text is labelled as such. We are an independent directory, not a care provider.