Care home · Taunton

Wellington Road

Rated Good by CQC Rating published 20 June 2024 Rating 2 years old
Residents relaxing in a care home sitting room Illustrative photo, not of Wellington Road
Address
52 Wellington Road, Taunton, TA1 5AP
Run by
Voyage 1 Limited (278 services)
Service
Residential care home
Beds
10 (registered with CQC)
Registered with CQC
June 2014 (12 years)
Part of
Voyage
Registered manager
Nichola Jane Francis-Bellamy
Company check
Active, trading since 1988 (38 years), accounts up to date (Companies House 02215899)
Last CQC check
20 Jun 2024
Typical fees Estimated
£1,300–£1,590 a week for residential care. Our figure, worked out from published prices in the region; the real price may differ. How we estimate

Registered to provide: Accommodation for persons who require nursing or personal care

Full report at cqc.org.uk · CQC location ID 1-1440089125

Wellington Road at a glance

Wellington Road in Taunton is registered with the Care Quality Commission as a residential care home, run by Voyage 1 Limited. The service is registered to support adults under 65 and lists physical disabilities, learning disabilities and mental health conditions among its specialisms.

CQC rated it Good overall (June 2024). It is one of 44 CQC-registered care homes in and around Taunton; 38 of those are rated Good or Outstanding.

Track record

Wellington Road has been registered with CQC since June 2014, about 12 years.

CQC has published 3 overall ratings for it (2015–2024), starting at Good and staying Good every time.

The CQC website holds 2 reports for it, the latest from 30 January 2018.

Choice nearby

Choice is wide here: the 25 nearest other care homes are all within 3 miles, 21 of them rated Good or Outstanding, and the closest is The Dairy House, under 0.5 miles away.

It is registered for needs that fewer services nearby cover: mental health conditions (4 of the nearest 25).

7 of the 23 nearest rated care homes have a more recent rating than this one.

It sits in Bishop's Hull & Taunton West ward, classed by ONS as urban (further from a major town or city), among the 10% least deprived neighbourhoods in England. NHS services here are planned by NHS Somerset ICB.

Within about a 10-minute walk there is a GP surgery (6 min), a shop (3 min), a park (5 min), a café (4 min) and a bus stop (2 min), which matters for residents who can go out and for visiting family.

Detailed scores

Each area below is made up of several quality statements, each scored 1 to 4 by CQC; the percentage combines those scores for the area. Averaged across the five areas, Wellington Road scores 75%.

Safe Good 75%
  • Learning culture3 · Good
  • Safe systems, pathways and transitions3 · Good
  • Safeguarding3 · Good
  • Involving people to manage risks3 · Good
  • Safe environments3 · Good
  • Safe and effective staffing3 · Good
  • Infection prevention and control3 · Good
  • Medicines optimisation3 · Good
Effective Good 75%
  • Assessing needs3 · Good
  • Delivering evidence-based care and treatment3 · Good
  • How staff, teams and services work together3 · Good
  • Supporting people to live healthier lives3 · Good
  • Monitoring and improving outcomes3 · Good
  • Consent to care and treatment3 · Good
Caring Good 75%
  • Kindness, compassion and dignity3 · Good
  • Treating people as individuals3 · Good
  • Independence, choice and control3 · Good
  • Responding to people’s immediate needs3 · Good
  • Workforce wellbeing and enablement3 · Good
Responsive Good 75%
  • Person-centred Care3 · Good
  • Care provision, Integration and continuity3 · Good
  • Providing Information3 · Good
  • Listening to and involving people3 · Good
  • Equity in access3 · Good
  • Equity in experiences and outcomes3 · Good
  • Planning for the future3 · Good
Well-led Good 75%
  • Shared direction and culture3 · Good
  • Capable, compassionate and inclusive leaders3 · Good
  • Freedom to speak up3 · Good
  • Workforce equality, diversity and inclusion3 · Good
  • Governance, management and sustainability3 · Good
  • Partnerships and communities3 · Good
  • Learning, improvement and innovation3 · Good

4 means exceptional and 1 means significant shortfalls (3 good, 2 some shortfalls). CQC data, assessed 30 April 2024, published 20 June 2024, Open Government Licence. Where no score shows, that statement wasn't part of this assessment and its earlier result still counts.

Rating history

  1. Oct 2015 Good
  2. Jan 2018 Good
  3. Jun 2024 Good
  4. Today Rating 2 years old

Overall ratings CQC has published for this location, oldest first.

Inspection reports to read

Location and local area

Ward
Bishop's Hull & Taunton West
Parliamentary constituency
Taunton and Wellington
Local NHS (ICB)
NHS Somerset Integrated Care Board
Urban or rural
Urban, further from a major town or city
Neighbourhood deprivation
Among the 10% least deprived areas in England
Postcode district
Care homes in TA1 (31)

Larger map · Plan a journey · Map data: OpenStreetMap contributors

Close by

  • Bus stop 130 m (2 min walk) · 20 stops within 600 m
  • Railway station Taunton, 1.3 km (16 min walk)
  • GP surgery French Weir Health Centre, 490 m (6 min walk)
  • Pharmacy Boots, 810 m (10 min walk)
  • Shop Tesco, 270 m (3 min walk)
  • Park French Weir, 430 m (5 min walk)
  • Café The Weir, 330 m (4 min walk)
  • Place of worship St John the Evangelist Church, 510 m (6 min walk)
  • Library Taunton Library, 1000 m (12 min walk)

Straight-line distances to the nearest of each, from OpenStreetMap (© OpenStreetMap contributors, ODbL). Walking routes are longer; check for hills and crossings if you plan to take a relative out.

Ward and NHS boundaries from official postcode data, Open Government Licence.

The registered provider

Wellington Road is run by Voyage 1 Limited (company 02215899), incorporated in 1988, 26 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 3 active directors and there is no insolvency history.

Its registered business activity is care for people with learning disabilities, mental health problems or substance misuse and social work without accommodation for older and disabled people (which includes home care).

Voyage 1 Limited runs 280 CQC-registered services across 87 council areas; 244 of the 268 with a rating are Good or Outstanding (91%), against 84% for the same mix of services across England.

18 of its services are in Somerset.

It trades under the Voyage brand, which covers 320 services run by 13 registered providers.

Who they support

As listed with the regulator.

Costs to expect

We estimate Wellington Road at £1,300–£1,590 a week for residential care, based on published prices in the region. Over a year that is roughly £68k–£83k.

Get the extras in writing: items such as hairdressing and outings are usually charged on top.

Somerset Council can help with costs for people with savings under £23,250, starting with a free assessment.

Inspection findings in brief

  • The home specialises in the care of people with a learning disability and autistic people.
  • This assessment started with a site visit on the 8 May 2024.
  • During the site visit we met with everyone who lived at the home and a number of staff.
  • The service was able to demonstrate how they were meeting the underpinning principles of right support, right care, right culture.

Inspected 5 January 2018; report published 30 January 2018. From the regulator's own summary (Open Government Licence). Read the full report.

Reading Wellington Road's CQC ratings

All five areas CQC looks at are rated Good for Wellington Road: no single area stands out above or below the rest.

For leadership (Well-led), it shares its Good rating with 155 of the 185 other care homes in Somerset that CQC has rated.

Under CQC's newer scoring, its strongest area is Safe at 75% and its lowest is Responsive at 75%, averaging 75% overall.

CQC ratings, area by area

  • SafeGood75% score162 of 186 in Somerset
  • EffectiveGood75% score171 of 186 in Somerset
  • CaringGood75% score171 of 186 in Somerset
  • ResponsiveGood75% score164 of 186 in Somerset
  • Well-ledGood75% score156 of 186 in Somerset

As rated by CQC, published 20 June 2024. Under each rating: how many care homes in Somerset share it.

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Wellington Road against its area

  • Rated Good. Across Somerset, 89% of the 186 rated care homes are Good or Outstanding and 9 are Outstanding.
  • Its rating (June 2024) is more recent than 67% of care home ratings in Somerset.
  • With 10 beds it is smaller than 74% of care homes in Somerset, where the typical home has 26.
  • Registered with CQC in 2014: it has been registered longer than 44% of care homes in the area.
  • It lists 4 specialisms with CQC; the typical care home in Somerset lists 3.

Compared with every CQC-registered care home in Somerset. Source: CQC register, Oct 2026.

Nearby options

Guides for families

Taunton: care homes inspected recently

Questions about Wellington Road

How much does care from Wellington Road cost?
No fee list from Wellington Road has reached us. Residential care home typically costs £1,349 a week (average 2026 self-funder fees in South West). A written quote should spell out weekend, bank holiday and short-notice rates.
How is Wellington Road rated for safety and leadership?
The five CQC areas: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Start with Safe and Well-led when reading the report.
How many beds does Wellington Road have?
Wellington Road can take up to 10 residents. Ask what is free now and about en-suite rooms.
Which provider runs Wellington Road?
Wellington Road is run by Voyage 1 Limited, the registered provider on the CQC register.
Is Wellington Road registered for dementia care?
Dementia is not listed among the specialisms on its CQC registration. Ask the provider directly if this matters to you.
When was Wellington Road last inspected?
The latest rating is dated 20 June 2024, 2 years ago; ask whether there have been changes since.
Where is Wellington Road?
It is at 52 Wellington Road, Taunton, TA1 5AP.
Is Wellington Road regulated by the Care Quality Commission?
Registered, yes: location 1-1440089125 on the Care Quality Commission register, listed as a care home and was rated Good overall in June 2024.
What services is Wellington Road registered for?
Registration for Wellington Road covers: residential homes. Check which of these it offers today.

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Wellington Road: rated Good by CQC, on The Care Panel

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Details from the Care Quality Commission register, updated Oct 2026. Contains CQC data licensed under the Open Government Licence v3.0. Text marked "in the provider's own words" is supplied by the provider. The Care Panel is not a care provider.

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