Care home · Great Yarmouth
The Elms Residential Care Home
Typical fee here £1,310–£1,600 a week Estimate
Free · 2 minutes · No obligation · 34,334 registered providers compared
Illustrative photo, not of The Elms Residential Care Home- Address
- 34 Elmgrove Road, Gorleston, Great Yarmouth, NR31 7PP
- Run by
- The Elms Residential Care Home Limited
- Type of provider
- Independent (private company)
- Service
- Residential care home
- Beds
- 20 (registered with CQC)
- Nursing care
- No, residential care only (CQC registration)
- Dementia
- Not listed as a specialism with CQC; ask the provider
- Registered with CQC
- January 2011 (15 years)
- Registered manager
- Christine Morgan
- Company check
- Active, trading since 2007 (19 years), accounts up to date (Companies House 06222799)
- Last CQC check
- 8 Feb 2020
- Typical fees Estimated
- £1,310–£1,600 a week for residential care. Our estimate from published local prices, not a quote. How we estimate
Registered activities: Accommodation for persons who require nursing or personal care
More in Gorleston-on-Sea: Care homes in Gorleston-on-Sea (9) · Care homes for elderly care in Gorleston-on-Sea
Read the full CQC inspection report · CQC location ID 1-124911290
An overview of The Elms Residential Care Home
The Elms Residential Care Home in Great Yarmouth is registered with the Care Quality Commission as a residential care home, run by The Elms Residential Care Home Limited. It is registered to support older people.
CQC rated it Requires improvement overall (February 2020). Safe and Well-led were rated Requires improvement. It is one of 9 CQC-registered care homes in and around Gorleston-on-Sea; 4 of those are rated Good or Outstanding.
History with CQC
CQC registration dates from January 2011, so the service has been operating for around 15 years under its current registration.
CQC has published 4 overall ratings for it (2015–2020), starting at Good and falling to Requires improvement.
At 6 years old, the rating may not reflect the current team. CQC prioritises higher-risk services, so ask about recent changes rather than assuming the worst.
CQC lists 6 reports for this location, the latest dated 8 February 2020.
From the latest CQC inspection
- With the input from external stakeholders, the service had made positive changes since our last inspection, although some of our findings showed a need for further improvement in certain areas.
- Specifically, the quality management systems in place had not been fully effective at identifying issues, partly because they were not comprehensive enough to ensure all aspects of the service were monitored.
- This included the regular review and analysis of incidents, accidents and near misses.
- Infection control checks had not identified issues uncovered during the inspection and care plan audits had failed to ensure some errors and omissions in care records were addressed.
Inspected 13 December 2019; report published 8 February 2020; supporting 20 people at the time. Source: CQC's published findings, reused under the Open Government Licence. Read the full report.
Who runs it
The Elms Residential Care Home is run by The Elms Residential Care Home Limited (company 06222799), incorporated in 2007, 3 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.
Its registered business activity is other human health activities.
How it fits locally
There are 21 other care homes within 3 miles, 11 of them rated Good or Outstanding; the nearest is Lydia Eva Court, under 0.5 miles away.
10 of the 21 nearest rated care homes have a more recent rating than this one.
It sits in Magdalen ward, classed by ONS as urban (further from a major town or city), among the 50% most deprived neighbourhoods in England. NHS services here are planned by NHS Norfolk and Suffolk ICB.
Within about a 10-minute walk there is a pharmacy (3 min), a shop (3 min), a park (5 min), a café (6 min) and a bus stop (2 min), which matters for residents who can go out and for visiting family.
Budgeting for this home
We estimate The Elms Residential Care Home at £1,310–£1,600 a week for residential care, based on published prices in the region. Over a year that is roughly £68k–£83k.
Get the extras in writing: items such as hairdressing and outings are usually charged on top.
Norfolk Council can help with costs for people with savings under £23,250, starting with a free assessment.
Rating history
- Apr 2015
- Jul 2017
- Nov 2018
- Feb 2020
- Today Rating 6 years old
Every overall rating on record for this location, earliest first.
Published inspection reports
- CQC inspection report 8 February 2020
- CQC inspection report 22 November 2018
- CQC inspection report 18 July 2017
- CQC inspection report 29 April 2015
- Inspection report 5 September 2014
- Inspection report 17 June 2014
The kitchen's hygiene score
The kitchen has a food hygiene rating of 4 (good), from an inspection on 27 July 2026 by Great Yarmouth. Ask how special diets are handled and whether residents can eat when they like.
From the Food Standards Agency (listed as "Elms Residential Home"). Open Government Licence.
Where it is
- Ward
- Magdalen
- Council
- Norfolk County Council · paying for care
- Parliamentary constituency
- Great Yarmouth
- Integrated care board
- NHS Norfolk and Suffolk Integrated Care Board
- ONS area type
- Urban · further from a major town or city
- Neighbourhood deprivation
- Among the 50% most deprived areas in England
- Postcode district
- Care homes in NR31 (17)
Larger map · Directions · Map © OpenStreetMap contributors
Around the building
- Bus stop 140 m (2 min walk) · 20 stops within 600 m
- GP surgery The Beaches Medical Centre, 830 m (10 min walk)
- Pharmacy Day Lewis Pharmacy, 230 m (3 min walk)
- Shop One Stop, 280 m (3 min walk)
- Park Victoria Road Park, 430 m (5 min walk)
- Café The Chalet, 480 m (6 min walk)
- Place of worship Saint Mary Magdalene, 480 m (6 min walk)
- Library Gorleston Library, 840 m (11 min walk)
Distances are as the crow flies, from OpenStreetMap (© OpenStreetMap contributors, ODbL); real walking routes will be longer and may include hills or busy roads.
Local area facts: ONS and NHS geography via postcodes.io, Open Government Licence.
Registered specialisms
As listed with the regulator.
Strengths and weak spots in the ratings
Area by area, Safe and Well-led are rated below Good; 3 other areas are Good.
Across Norfolk, 99 of 290 rated care homes are Requires improvement for Safe (34%), while 105 of 290 rated care homes are Requires improvement for Well-led (36%).
If you are considering it, read the Safe and Well-led section of the report first and ask what has changed since the inspection.
Ratings for safety, care and leadership
- Safe99 of 290 in Norfolk
- Effective229 of 290 in Norfolk
- Caring246 of 290 in Norfolk
- Responsive232 of 290 in Norfolk
- Well-led105 of 290 in Norfolk
CQC key question ratings, published 8 February 2020. Under each rating: how many care homes in Norfolk share it.
Family reviews
Be the first to review The Elms Residential Care Home. Your experience helps other families choose.
Reviews come from people who used the service or their families, verified by email. They sit alongside, not instead of, CQC ratings, and providers cannot take them down. How reviews work.
Questions about The Elms Residential Care Home
- How did The Elms Residential Care Home score on each CQC key question?
- By key question, CQC gave: Safe: Requires improvement; Effective: Good; Caring: Good; Responsive: Good; Well-led: Requires improvement. Safe and Well-led tend to say most about day-to-day reliability.
- What are The Elms Residential Care Home's fees?
- We don't have published prices from The Elms Residential Care Home yet. Residential care home typically costs £1,455 a week (average 2026 self-funder fees in East of England). Get the quote in writing, including any extra charges.
- Who is the registered provider for The Elms Residential Care Home?
- The Elms Residential Care Home Limited is the registered provider for The Elms Residential Care Home.
- How big is The Elms Residential Care Home?
- The Elms Residential Care Home is registered for up to 20 residents. Ask about current vacancies and whether rooms have en-suite facilities.
- When did CQC last rate The Elms Residential Care Home?
- 8 February 2020 is when the current rating was published, 6 years ago. Check what has changed since, such as the manager or staffing.
- Can The Elms Residential Care Home care for someone with dementia?
- No dementia specialism is recorded with CQC. Ask the provider directly if this is likely to matter.
- What kind of care can The Elms Residential Care Home offer?
- CQC lists The Elms Residential Care Home under: residential homes. Check which of these it is actively providing now.
- Is The Elms Residential Care Home a registered provider?
- It is. The CQC register records The Elms Residential Care Home as a care home, location ID 1-124911290 and was rated Requires improvement overall in February 2020.
- Where is The Elms Residential Care Home?
- It is at 34 Elmgrove Road, Gorleston, Great Yarmouth, NR31 7PP.
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