Care home · Tonbridge

The Hadlows

Rated Good by CQC Rating published 5 October 2019 Rating 7 years old
Rated 7 years ago. CQC's last published rating for this service is from October 2019. Ask what has changed since, such as the manager or the number of people they support. See nearby services rated recently.
A support worker playing basketball with a young man Illustrative photo, not of The Hadlows
Address
128-130 Hadlow Road, Tonbridge, TN9 1PA
Run by
Voyage 1 Limited (278 services)
Service
Residential care home
Beds
9 (registered with CQC)
Registered with CQC
May 2014 (12 years)
Part of
Voyage
Registered manager
Ewa Joanna Koziol
Company check
Active, trading since 1988 (38 years), accounts up to date (Companies House 02215899)
Last CQC check
5 Oct 2019
Typical fees Estimated
£1,400–£1,710 a week for residential care. Our estimate from published local prices, not a quote. How we estimate

CQC regulated activities: Accommodation for persons who require nursing or personal care

Open CQC's full report · CQC location ID 1-1386007633

About this home

The Hadlows is a CQC-registered residential care home in Tonbridge, run by Voyage 1 Limited. Its CQC registration covers adults under 65, including people living with learning disabilities.

At its most recent rating, CQC judged it Good overall (October 2019). It is one of 6 CQC-registered care homes in and around Tonbridge; 5 of those are rated Good or Outstanding.

Rating history

  1. Jan 2017 Good
  2. Oct 2019 Good
  3. Today Rating 7 years old

Overall ratings CQC has published for this location, oldest first.

CQC reports

Finding it

Ward
Cage Green & Angel
Parliamentary constituency
Tonbridge
NHS planning area
NHS Kent and Medway Integrated Care Board
Type of area
Urban · nearer to a major town or city
Neighbourhood deprivation
Among the 10% least deprived areas in England

Open the full map · How to get there · © OpenStreetMap contributors

Close by

  • Bus stop 50 m (1 min walk) · 13 stops within 600 m
  • Railway station Tonbridge, 1.4 km (17 min walk)
  • GP surgery Tonbridge Medical Group, 1.2 km (15 min walk)
  • Pharmacy East Street Pharmacy, 470 m (6 min walk)
  • Shop Aldi, 310 m (4 min walk)
  • Park 460 m (6 min walk)
  • Café Costa, 460 m (6 min walk)
  • Place of worship St Peter and St Paul, 570 m (7 min walk)
  • Library Tonbridge Library, 1.2 km (15 min walk)

Straight-line distances to the nearest of each, from OpenStreetMap (© OpenStreetMap contributors, ODbL). Walking routes are longer; check for hills and crossings if you plan to take a relative out.

Geography: ONS and NHS lookups (postcodes.io), Open Government Licence.

The ratings in context

CQC rated every one of the five key questions Good here, so there is no weak spot in the published ratings.

For leadership (Well-led), it shares its Good rating with 329 of the 464 other care homes in Kent that CQC has rated.

What inspectors found

  • People said they were supported in the right way, so they could do the things that they wanted.
  • This included cooking, gaining employment and visiting places of interest.
  • People were encouraged to be independent and were involved in planning and cooking meals.
  • Mealtimes were social occasions where people and staff sat together, and people helped with the preparation.

Inspected 2 September 2019; report published 5 October 2019. Source: CQC's published findings, reused under the Open Government Licence. Read the full report.

Registered specialisms

From the CQC register; ask how each need is met in practice.

How CQC rated each area

  • SafeGood360 of 465 in Kent
  • EffectiveGood410 of 465 in Kent
  • CaringGood416 of 465 in Kent
  • ResponsiveGood404 of 465 in Kent
  • Well-ledGood330 of 465 in Kent

Source: CQC, published 5 October 2019. Under each rating: how many care homes in Kent share it.

History with CQC

The Hadlows has been registered with CQC since May 2014, about 12 years.

CQC has published 2 overall ratings for it (2017–2019), starting at Good and staying Good every time.

The rating is 7 years old. CQC decides when to return based on risk, so age alone is not a warning sign; still, ask who the manager is now.

CQC lists 2 reports for this location, the latest dated 5 October 2019.

The company behind The Hadlows

The Hadlows is run by Voyage 1 Limited (company 02215899), incorporated in 1988, 26 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 3 active directors and there is no insolvency history.

Its registered business activity is care for people with learning disabilities, mental health problems or substance misuse and social work without accommodation for older and disabled people (which includes home care).

Voyage 1 Limited runs 280 CQC-registered services across 87 council areas; 244 of the 268 with a rating are Good or Outstanding (91%), against 84% for the same mix of services across England.

9 of its services are in Kent.

It trades under the Voyage brand, which covers 320 services run by 13 registered providers.

How it fits locally

There are 7 other care homes within 3 miles, 6 of them rated Good or Outstanding; the nearest is Chestnut Lodge Care Home, 0.8 miles away.

It is registered for needs that fewer services nearby cover: learning disabilities (4 of the nearest 25).

14 of the 23 nearest rated care homes have a more recent rating than this one.

It sits in Cage Green & Angel ward, classed by ONS as urban (nearer to a major town or city), among the 10% least deprived neighbourhoods in England. NHS services here are planned by NHS Kent and Medway ICB.

Within about a 10-minute walk there is a pharmacy (6 min), a shop (4 min), a park (6 min), a café (6 min) and a bus stop (1 min), which matters for residents who can go out and for visiting family.

Budgeting for this home

We estimate The Hadlows at £1,400–£1,710 a week for residential care, based on published prices in the region. Over a year that is roughly £73k–£89k.

Get the extras in writing: items such as hairdressing and outings are usually charged on top.

With savings below £23,250, Kent Council may contribute once it has carried out a free needs assessment.

Family reviews

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The Hadlows against its area

  • Rated Good. Across Kent, 79% of the 464 rated care homes are Good or Outstanding and 18 are Outstanding.
  • Its rating (October 2019) is more recent than 27% of care home ratings in Kent.
  • With 9 beds it is smaller than 72% of care homes in Kent, where the typical home has 25.
  • Registered with CQC in 2014: it has been registered longer than 42% of care homes in the area.
  • It lists 2 specialisms with CQC; the typical care home in Kent lists 3.

Based on the CQC register for Kent as at Oct 2026.

Also nearby

Guides for families

Other care homes near Tonbridge with recent ratings

Quick answers about The Hadlows

Is The Hadlows registered for dementia care?
No dementia specialism is recorded with CQC. Ask the provider directly if this is likely to matter.
When was The Hadlows last inspected?
The rating now shown was published on 5 October 2019, 7 years ago. Ask what has changed since then, for example in management or staffing.
Where is The Hadlows based?
It is at 128-130 Hadlow Road, Tonbridge, TN9 1PA.
Is The Hadlows a registered provider?
Registered, yes: location 1-1386007633 on the Care Quality Commission register, listed as a care home and was rated Good overall in October 2019.
What services is The Hadlows registered for?
CQC lists The Hadlows under: residential homes. Check which of these it is actively providing now.
How much does The Hadlows charge?
We don't have published prices from The Hadlows yet. Residential care home typically costs £1,450 a week (average 2026 self-funder fees in South East). Request a written quote and check what is charged on top.
How did The Hadlows score on each CQC key question?
CQC rates five key questions. For The Hadlows: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the sections most worth your time.
How big is The Hadlows?
CQC registers The Hadlows for 9 residents; ask about vacancies, room sizes and en-suite bathrooms.
Which provider runs The Hadlows?
The registered provider is Voyage 1 Limited, according to CQC.

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The Hadlows: rated Good by CQC, on The Care Panel

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Source: the CQC register as of Oct 2026 (Open Government Licence v3.0), with our own analysis. Anything marked "in the provider's own words" comes from the provider. The Care Panel does not provide care.

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