Care home · Droitwich

The Haven Rest Home

Rated Good by CQC Rating published 25 April 2023 Rating 3 years old
Previous provider's rating. CQC gave this rating when the service was run by a different provider. Viomar Care Homes Limited has not been inspected here yet, so ask what has changed since the handover, such as the manager and staff.
An older couple playing a stacking game at a table Illustrative photo, not of The Haven Rest Home
Address
218 Worcester Road, Droitwich, WR9 8AY
Run by
Viomar Care Homes Limited (2 services)
Service
Residential care home
Beds
17 (registered with CQC)
Registered with CQC
February 2025 (1 year)
Registered manager
Winsome Sookoo Claire Marie Blake
Company check
Active, trading since 2016 (10 years), accounts up to date (Companies House 10019698)
Last CQC check
25 Apr 2023
Typical fees Estimated
£1,210–£1,470 a week for residential care (dementia). Our estimate from published local prices, not a quote. How we estimate

CQC regulated activities: Accommodation for persons who require nursing or personal care

Open CQC's full report · CQC location ID 1-20634464057

An overview of The Haven Rest Home

The Haven Rest Home in Droitwich is registered with the Care Quality Commission as a residential care home, run by Viomar Care Homes Limited. The service is registered to support older people and lists dementia among its specialisms.

CQC rated it Good overall (April 2023). It is one of 12 CQC-registered care homes in and around Droitwich Spa; 10 of those are rated Good or Outstanding.

Costs to expect

We estimate The Haven Rest Home at £1,210–£1,470 a week for residential care (dementia), based on published prices in the region. Over a year that is roughly £63k–£76k.

Check what the weekly fee leaves out; hairdressing, chiropody, trips and newspapers are common extras.

Council help is possible below £23,250 in savings: ask Worcestershire Council for a free care needs assessment.

Choice nearby

There are 12 other care homes within 3 miles, 10 of them rated Good or Outstanding; the nearest is Safeharbour (Droitwich), under 0.5 miles away.

9 of the 20 nearest rated care homes have a more recent rating than this one.

It sits in Droitwich South West ward, classed by ONS as urban (nearer to a major town or city), among the 30% least deprived neighbourhoods in England. NHS services here are planned by NHS Herefordshire and Worcestershire ICB.

Within about a 10-minute walk there is a shop (3 min), a park (1 min), a café (8 min) and a bus stop (1 min), which matters for residents who can go out and for visiting family.

Ownership and company checks

The Haven Rest Home is run by Viomar Care Homes Limited (company 10019698), incorporated in 2016, 8 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 4 active directors and there is no insolvency history.

Its registered business activity is residential care for older and disabled people.

Viomar Care Homes Limited runs 2 CQC-registered services across 2 council areas; 2 of the 2 with a rating are Good or Outstanding (100%), against 83% for the same mix of services across England.

Track record

The Haven Rest Home has been registered with CQC since February 2025, about 1 year.

CQC has published 5 overall ratings for it (2015–2023), starting at Requires improvement; it has gone up 2 and down 1 time, and is now Good.

It has gone 3 years without a new overall rating. CQC schedules inspections by risk, so this is not a bad sign in itself, though leadership may have moved on.

This rating belongs to the former operator. The current provider has not had its own inspection here yet.

Ratings for safety, care and leadership

  • SafeGood135 of 158 in Worcestershire
  • EffectiveGood148 of 158 in Worcestershire
  • CaringGood148 of 158 in Worcestershire
  • ResponsiveGood142 of 158 in Worcestershire
  • Well-ledGood117 of 158 in Worcestershire

Ratings from CQC's most recent report, published 25 April 2023. Under each rating: how many care homes in Worcestershire share it.

Who it can help

Taken from its CQC registration.

What the ratings tell you

All five areas CQC looks at are rated Good for The Haven Rest Home: no single area stands out above or below the rest.

For leadership (Well-led), it shares its Good rating with 116 of the 157 other care homes in Worcestershire that CQC has rated.

Ratings over time

  1. Mar 2015 Requires improvement
  2. Jan 2016 Good
  3. Nov 2018 Requires improvement
  4. Dec 2019 Requires improvement
  5. Apr 2023 Good
  6. Today Rating 3 years old

Published CQC ratings in date order. The latest rating is an improvement on the one before.

Kitchen hygiene rating

5/5

The kitchen has a food hygiene rating of 5 (very good), from an inspection on 6 July 2026 by Wychavon. Ask how special diets are handled and whether residents can eat when they like.

From the Food Standards Agency (listed as "The Haven Residential Home"). Open Government Licence.

Where it is

Ward
Droitwich South West
Parliamentary constituency
Droitwich and Evesham
NHS planning area
NHS Herefordshire and Worcestershire Integrated Care Board
Setting
Urban, nearer to a major town or city
Neighbourhood deprivation
Among the 30% least deprived areas in England
Postcode district
Care homes in WR9 (12)

View on OpenStreetMap · Directions · Map data: OpenStreetMap contributors

Around the building

  • Bus stop 30 m (1 min walk) · 19 stops within 600 m
  • Railway station Droitwich Spa, 1.3 km (16 min walk)
  • GP surgery Corbett Medical Practice, 900 m (11 min walk)
  • Pharmacy Droitwich Pharmacy, 1.2 km (15 min walk)
  • Shop Nisa Local, 220 m (3 min walk)
  • Park 100 m (1 min walk)
  • Café Costa Drive Thru, 650 m (8 min walk)
  • Place of worship The Church of the Sacred Heart and Saint Catherine of Alexandria, 260 m (3 min walk)
  • Library Droitwich Spa Library, 1.2 km (15 min walk)

Straight-line distances to the nearest of each, from OpenStreetMap (© OpenStreetMap contributors, ODbL). Walking routes are longer; check for hills and crossings if you plan to take a relative out.

Ward, NHS area and deprivation from ONS and NHS postcode data (postcodes.io, Open Government Licence).

Family reviews

Nobody has reviewed The Haven Rest Home here yet. Have you used it? A short, honest review helps the next family decide.

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The Haven Rest Home in local context

  • Rated Good. Across Worcestershire, 87% of the 158 rated care homes are Good or Outstanding and 7 are Outstanding.
  • Its rating (April 2023) is more recent than 55% of care home ratings in Worcestershire.
  • With 17 beds it is smaller than 75% of care homes in Worcestershire, where the typical home has 38.
  • Registered with CQC in 2025: it has been registered longer than 10% of care homes in the area.
  • It lists 2 specialisms with CQC; the typical care home in Worcestershire lists 4.

Benchmarked against all CQC-registered care homes in Worcestershire (Oct 2026).

Nearby options

Guides for families

Newer ratings near Droitwich Spa

What families ask about The Haven Rest Home

Is The Haven Rest Home a registered provider?
Yes. The Haven Rest Home is registered with the Care Quality Commission as a care home (location ID 1-20634464057) and was rated Good overall in April 2023.
Where is The Haven Rest Home?
It is at 218 Worcester Road, Droitwich, WR9 8AY.
What kind of care can The Haven Rest Home offer?
Its CQC registration covers residential homes. Ask The Haven Rest Home how it would adapt if needs increase.
When was The Haven Rest Home last inspected?
CQC published the current rating on 25 April 2023, 3 years ago. Older ratings are common, so ask about changes since.
Does The Haven Rest Home support people with dementia?
Yes. Dementia is one of the specialisms on its CQC registration. Ask how many carers or staff have dementia training.
Who runs The Haven Rest Home?
CQC lists Viomar Care Homes Limited as the provider responsible for The Haven Rest Home.
How big is The Haven Rest Home?
The Haven Rest Home can take up to 17 residents. Ask what is free now and about en-suite rooms.
Is The Haven Rest Home rated well for safety?
By key question, CQC gave: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led tend to say most about day-to-day reliability.
How much does The Haven Rest Home charge?
The Haven Rest Home hasn't shared a price list with us. Residential care home typically costs £1,206 a week (average 2026 self-funder fees in West Midlands). Ask for a written quote that includes weekend and bank holiday rates.

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