Care home · Kettering

The Heathers

Rated Good by CQC Rating published 18 November 2023 Rating 2 years old
Dormant service. CQC lists The Heathers as registered but not currently providing care, so we don't pass enquiries to it. Contact the provider to check whether it has restarted.
An older couple playing a stacking game at a table Illustrative photo, not of The Heathers
Address
76 Rockingham Road, Kettering, NN16 9AA
Service
Residential care home
Beds
12 (registered with CQC)
Registered with CQC
January 2011 (15 years)
Registered manager
*
Company check
Active, trading since 2000 (26 years), accounts up to date (Companies House 04081379)
Last CQC check
18 Nov 2023
Typical fees Estimated
£1,160–£1,410 a week for residential care (dementia). Our estimate from published local prices, not a quote. How we estimate

Get actual prices from care homes nearby →

Registered activities: Accommodation for persons who require nursing or personal care

Open CQC's full report · CQC location ID 1-132660138

Introducing The Heathers

The Heathers in Kettering is registered with the Care Quality Commission as a residential care home, run by Consensus Support Services Limited. The service is registered to support adults under 65 and lists dementia, learning disabilities and mental health conditions among its specialisms.

CQC rated it Good overall (November 2023). It is one of 28 CQC-registered care homes in and around Kettering; 23 of those are rated Good or Outstanding.

Safe, effective, caring, responsive, well-led

  • SafeGood83 of 104 in North Northamptonshire
  • EffectiveGood89 of 104 in North Northamptonshire
  • CaringGood94 of 104 in North Northamptonshire
  • ResponsiveGood88 of 104 in North Northamptonshire
  • Well-ledGood71 of 104 in North Northamptonshire

As rated by CQC, published 18 November 2023. Under each rating: how many care homes in North Northamptonshire share it.

What CQC's inspectors reported

  • The service provides support to older people and people who have a learning disability.
  • People's experience of the service and what we found We expect health and social care providers to guarantee autistic people and people with a learning disability the choices, dignity, independence and good access to local communities that most people take for granted.
  • We considered this guidance as there were people using the service who have a learning disability and or who are autistic.
  • Right Support People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

Inspected 26 October 2023; report published 18 November 2023; supporting 12 people at the time. Quoted from the CQC report summary, Open Government Licence. Read the full report.

The ratings in context

CQC rated every one of the five key questions Good here, so there is no weak spot in the published ratings.

For leadership (Well-led), it shares its Good rating with 70 of the 103 other care homes in North Northamptonshire that CQC has rated.

The Heathers over the years

Registered in January 2011, it has 15 years on the CQC register.

CQC has published 5 overall ratings for it (2015–2023), starting at Requires improvement and improving to Good.

There are 6 CQC reports on file for this address; the newest is from 18 November 2023.

Likely fees

We estimate The Heathers at £1,160–£1,410 a week for residential care (dementia), based on published prices in the region. Over a year that is roughly £60k–£73k.

Check what the weekly fee leaves out; hairdressing, chiropody, trips and newspapers are common extras.

Council help is possible below £23,250 in savings: ask North Northamptonshire Council for a free care needs assessment.

Around Kettering

Choice is wide here: the 25 nearest other care homes are all within 3 miles, 21 of them rated Good or Outstanding, and the closest is Perrywood House, under 0.5 miles away.

It is registered for needs that fewer services nearby cover: dementia (8 of the nearest 25); mental health conditions (7 of the nearest 25).

8 of the 24 nearest rated care homes have a more recent rating than this one.

It sits in Kettering North ward, classed by ONS as urban (further from a major town or city), among the 20% most deprived neighbourhoods in England. NHS services here are planned by NHS Northamptonshire ICB.

Within about a 10-minute walk there is a GP surgery (5 min), a pharmacy (5 min), a shop (1 min), a park (6 min), a café (1 min) and a bus stop (1 min), which matters for residents who can go out and for visiting family.

Ratings over time

  1. Dec 2015 Requires improvement
  2. Sep 2016 Good
  3. Nov 2018 Good
  4. Nov 2020 Inspected but not rated
  5. Nov 2023 Good
  6. Today Rating 2 years old

Published CQC ratings in date order. The latest rating is an improvement on the one before.

CQC documents

Finding it

Ward
Kettering North
Parliamentary constituency
Kettering
Integrated care board
NHS Northamptonshire Integrated Care Board
Setting
Urban (further from a major town or city)
Neighbourhood deprivation
Among the 20% most deprived areas in England
Postcode district
Care homes in NN16 (19)

Open the full map · Directions · Map © OpenStreetMap contributors

Around the building

  • Bus stop 80 m (1 min walk) · 17 stops within 600 m
  • Railway station Kettering, 1.4 km (18 min walk)
  • GP surgery Dryland Surgery, 410 m (5 min walk)
  • Pharmacy Sage Pharmacy, 380 m (5 min walk)
  • Shop Oshee Drink Ltd, 50 m (1 min walk)
  • Park Grafton Street Park, 440 m (6 min walk)
  • Café Cafe Europa, 50 m (1 min walk)
  • Place of worship Kettering Salvation Army, 110 m (1 min walk)
  • Library Prince William Education Centre Library, 1.0 km (13 min walk)

Distances are as the crow flies, from OpenStreetMap (© OpenStreetMap contributors, ODbL); real walking routes will be longer and may include hills or busy roads.

Ward, NHS area and deprivation from ONS and NHS postcode data (postcodes.io, Open Government Licence).

The company behind The Heathers

The Heathers is run by Consensus Support Services Limited (company 04081379), incorporated in 2000, 10 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.

Its registered business activity is care for people with learning disabilities, mental health problems or substance misuse.

Consensus Support Services Limited runs 59 CQC-registered services across 24 council areas; 53 of the 56 with a rating are Good or Outstanding (95%), against 83% for the same mix of services across England.

15 of its services are in North Northamptonshire.

Who they support

Registration details from CQC.

Family reviews

No family has reviewed The Heathers on The Care Panel so far.

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Where The Heathers stands locally

  • Rated Good. Across North Northamptonshire, 82% of the 104 rated care homes are Good or Outstanding and 7 are Outstanding.
  • Its rating (November 2023) is more recent than 61% of care home ratings in North Northamptonshire.
  • With 12 beds it is smaller than 61% of care homes in North Northamptonshire, where the typical home has 26.
  • Registered with CQC in 2011: it has been registered longer than 63% of care homes in the area.
  • It lists 4 specialisms with CQC; the typical care home in North Northamptonshire lists 3.

Based on the CQC register for North Northamptonshire as at Oct 2026.

Nearby options

Guides for families

Kettering: care homes inspected recently

Frequently asked about The Heathers

When did CQC last rate The Heathers?
The latest rating is dated 18 November 2023, 2 years ago; ask whether there have been changes since.
Can The Heathers care for someone with dementia?
Dementia is listed on its CQC registration. Ask what dementia training staff have and how they handle distress or refusals.
What services is The Heathers registered for?
CQC lists The Heathers under: residential homes. Check which of these it is actively providing now.
Is The Heathers registered with CQC?
It is. The CQC register records The Heathers as a care home, location ID 1-132660138 and was rated Good overall in November 2023.
What is The Heathers's address?
It is at 76 Rockingham Road, Kettering, NN16 9AA.
How is The Heathers rated for safety and leadership?
CQC rates five key questions. For The Heathers: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Read Safe and Well-led first; they say most about reliability.
How much does The Heathers charge?
No fee list from The Heathers has reached us. Residential care home typically costs £1,125 a week (average 2026 self-funder fees in East Midlands). Ask for written prices covering weekends, bank holidays and any travel or set-up charges.
Who runs The Heathers?
Consensus Support Services Limited is the registered provider for The Heathers.
How many residents can The Heathers take?
The Heathers can take up to 12 residents. Ask what is free now and about en-suite rooms.

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The Heathers: rated Good by CQC, on The Care Panel

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