Care home · Leeds

The Hollies

Rated Requires improvement by CQC Rating published 7 October 2021 Rating 5 years old
Rated 5 years ago. CQC's last published rating for this service is from October 2021. Ask what has changed since, such as the manager or the number of people they support.
Older people painting together at an activity session Illustrative photo, not of The Hollies
Address
27 Church Lane, Garforth, Leeds, LS25 1NW
Run by
Garforth Care Homes Ltd (2 services)
Service
Residential care home
Beds
28 (registered with CQC)
Registered with CQC
September 2018 (8 years)
Registered manager
Aimee Louise Rungen
Company check
Active, trading since 2017 (9 years), accounts up to date (Companies House 11005562)
Last CQC check
7 Oct 2021
Typical fees Estimated
£1,140–£1,390 a week for residential care (dementia). Our figure, worked out from published prices in the region; the real price may differ. How we estimate

Licensed by CQC for: Accommodation for persons who require nursing or personal care

Open CQC's full report · CQC location ID 1-5585433443

The service in brief

Registered with CQC as a residential care home, The Hollies is based in Leeds, run by Garforth Care Homes Ltd. It supports adults of all ages, with registered specialisms in dementia.

Its latest CQC rating is Requires improvement overall (October 2021). Safe, Effective and Well-led were rated Requires improvement. It is one of 10 CQC-registered care homes in and around Garforth; 3 of those are rated Good or Outstanding.

Choice nearby

There are 11 other care homes within 3 miles, 3 of them rated Good or Outstanding; the nearest is St Armands Court, under 0.5 miles away.

15 of the 22 nearest rated care homes have a more recent rating than this one.

It sits in Garforth & Swillington ward, classed by ONS as urban (nearer to a major town or city), among the 40% least deprived neighbourhoods in England. NHS services here are planned by NHS West Yorkshire ICB.

Costs to expect

We estimate The Hollies at £1,140–£1,390 a week for residential care (dementia), based on published prices in the region. Over a year that is roughly £59k–£72k.

Ask whether the fee changes if needs increase, and what is extra: hairdressing, chiropody, outings and newspapers are often charged separately.

With savings below £23,250, Leeds Council may contribute once it has carried out a free needs assessment.

The inspection, summarised

  • There were limited activities organised for people however, the service is in the process of recruiting an activity co-ordinator.
  • The service reported a high number of unwitnessed falls over the previous 12 months.
  • We were not assured that systems were always in place to take action to reduce these.
  • Equipment such as stair safety gates and handrails had been fitted to improve safety in the environment.

Inspected 16 June 2021; report published 7 October 2021; supporting 28 people at the time. Taken from CQC's own findings (Open Government Licence). Read the full report.

Track record

CQC registration dates from September 2018, so the service has been operating for around 8 years under its current registration.

CQC has published 3 overall ratings for it (2020–2021), starting at Requires improvement and staying Requires improvement every time.

No new overall rating has been published for 5 years. CQC re-inspects based on risk, so an old rating is not a bad sign in itself, but staff and management may have changed.

The CQC website holds 3 reports for it, the latest from 7 October 2021.

Ratings over time

  1. Jan 2020 Requires improvement
  2. Nov 2020 Inspected but not rated
  3. Oct 2021 Requires improvement
  4. Today Rating 5 years old

Overall ratings CQC has published for this location, oldest first. The latest rating is an improvement on the one before.

CQC documents

Food safety inspection

5/5

The kitchen has a food hygiene rating of 5 (very good), from an inspection on 5 February 2026 by Leeds. Food is a big part of daily life in a home, so ask about menus, choice and mealtimes.

From the Food Standards Agency (listed as "The Hollies"). Open Government Licence.

Area and map

Ward
Garforth & Swillington
Parliamentary constituency
Leeds East
Local NHS (ICB)
NHS West Yorkshire Integrated Care Board
Type of area
Urban; nearer to a major town or city
Neighbourhood deprivation
Among the 40% least deprived areas in England
Postcode district
Care homes in LS25 (10)

Larger map · Get directions · OpenStreetMap (ODbL)

Ward and NHS boundaries from official postcode data, Open Government Licence.

What the ratings tell you

Looking at the five areas: Safe, Effective and Well-led are rated below Good; 2 other areas are Good.

Across Leeds, 33 of 143 rated care homes are Requires improvement for Safe (23%), while 16 of 142 rated care homes are Requires improvement for Effective (11%), while 36 of 143 rated care homes are Requires improvement for Well-led (25%).

The Safe, Effective and Well-led findings are the part of the report to read closely; ask the manager what has been put right.

CQC ratings, area by area

  • SafeRequires improvement33 of 143 in Leeds
  • EffectiveRequires improvement16 of 142 in Leeds
  • CaringGood133 of 142 in Leeds
  • ResponsiveGood125 of 142 in Leeds
  • Well-ledRequires improvement36 of 143 in Leeds

As rated by CQC, published 7 October 2021. Under each rating: how many care homes in Leeds share it.

Specialisms

Taken from its CQC registration.

Ownership and company checks

The Hollies is run by Garforth Care Homes Ltd (company 11005562), incorporated in 2017.

At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.

Its registered business activity is residential care for older and disabled people.

Garforth Care Homes Ltd runs 2 CQC-registered services; 1 of the 2 with a rating are Good or Outstanding (50%), against 83% for the same mix of services across England.

All 2 are in Leeds, so it is a local operator rather than a national chain.

Family reviews

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Quick answers about The Hollies

How is The Hollies rated for safety and leadership?
The five CQC areas: Safe: Requires improvement; Effective: Requires improvement; Caring: Good; Responsive: Good; Well-led: Requires improvement. Start with Safe and Well-led when reading the report.
What are The Hollies's fees?
No fee list from The Hollies has reached us. Residential care home typically costs £1,115 a week (average 2026 self-funder fees in Yorkshire and the Humber). A written quote should spell out weekend, bank holiday and short-notice rates.
Who is the registered provider for The Hollies?
CQC lists Garforth Care Homes Ltd as the provider responsible for The Hollies.
How many beds does The Hollies have?
The Hollies has 28 registered places. Ask how many are free now and which rooms have en-suites.
How recent is The Hollies's CQC rating?
The latest rating is dated 7 October 2021, 5 years ago; ask whether there have been changes since.
Can The Hollies care for someone with dementia?
Yes. Dementia is one of the specialisms on its CQC registration. Ask how many carers or staff have dementia training.
Is The Hollies regulated by the Care Quality Commission?
It is. The CQC register records The Hollies as a care home, location ID 1-5585433443 and was rated Requires improvement overall in October 2021.
What is The Hollies's address?
It is at 27 Church Lane, Garforth, Leeds, LS25 1NW.
What kind of care can The Hollies offer?
CQC lists The Hollies under: residential homes. Check which of these it is actively providing now.

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