Care home · Axminster

The Koppers Residential Home

Rated Good by CQC Rating published 6 October 2021 Rating 5 years old
Rated 5 years ago. CQC's last published rating for this service is from October 2021. Ask what has changed since, such as the manager or the number of people they support. See nearby services rated recently.
A carer talking with a resident in a care home room Illustrative photo, not of The Koppers Residential Home
Address
The Street, Kilmington, Axminster, EX13 7RJ
Run by
The Koppers Care Limited
Service
Residential care home
Beds
25 (registered with CQC)
Registered with CQC
July 2012 (14 years)
Registered manager
Tsvetomira Rosenova Nikolova-Palanchova
Company check
Active, trading since 2012 (14 years), accounts up to date (Companies House 07967064)
Last CQC check
6 Oct 2021
Typical fees Estimated
£1,370–£1,680 a week for residential care (dementia). Our estimate from published local prices, not a quote. How we estimate

Licensed by CQC for: Accommodation for persons who require nursing or personal care

Full report at cqc.org.uk · CQC location ID 1-438947694

Introducing The Koppers Residential Home

The Koppers Residential Home is a CQC-registered residential care home in Axminster, run by The Koppers Care Limited. Its CQC registration covers adults of all ages, including people living with dementia, physical disabilities, mental health conditions and sight or hearing loss.

At its most recent rating, CQC judged it Good overall (October 2021). Responsive was rated Requires improvement. It is one of 8 CQC-registered care homes in and around Axminster; 7 of those are rated Good or Outstanding.

History with CQC

CQC registration dates from July 2012, so the service has been operating for around 14 years under its current registration.

CQC has published 7 overall ratings for it (2017–2021), starting at Good; it has gone up 1 and down 2 times, and is now Good.

It has gone 5 years without a new overall rating. CQC schedules inspections by risk, so this is not a bad sign in itself, though leadership may have moved on.

Reports on record: 6, with the most recent dated 6 October 2021.

The registered provider

The Koppers Residential Home is run by The Koppers Care Limited (company 07967064), incorporated in 2012.

At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.

Its registered business activity is residential care for older and disabled people.

Budgeting for this home

We estimate The Koppers Residential Home at £1,370–£1,680 a week for residential care (dementia), based on published prices in the region. Over a year that is roughly £71k–£87k.

Get the extras in writing: items such as hairdressing and outings are usually charged on top.

With savings below £23,250, Devon Council may contribute once it has carried out a free needs assessment.

Ratings for safety, care and leadership

  • SafeGood254 of 289 in Devon
  • EffectiveGood262 of 289 in Devon
  • CaringGood250 of 289 in Devon
  • ResponsiveRequires improvement8 of 289 in Devon
  • Well-ledGood232 of 289 in Devon

Source: CQC, published 6 October 2021. Under each rating: how many care homes in Devon share it.

How its rating has changed

  1. Jan 2017 Good
  2. Aug 2017 Requires improvement
  3. Aug 2018 Good
  4. Sep 2019 Requires improvement
  5. Aug 2020 Requires improvement
  6. Dec 2020 Inspected but not rated
  7. Oct 2021 Good
  8. Today Rating 5 years old

Published CQC ratings in date order. The latest rating is an improvement on the one before.

Published inspection reports

Kitchen hygiene rating

5/5

The kitchen has a food hygiene rating of 5 (very good), from an inspection on 15 October 2025 by East Devon. On a visit, ask to see this week's menu and how residents choose what they eat.

From the Food Standards Agency (listed as "The Koppers Care Home"). Open Government Licence.

The neighbourhood

Ward
Newbridges
Parliamentary constituency
Honiton and Sidmouth
Local NHS (ICB)
NHS Devon Integrated Care Board
Setting
Smaller rural · further from a major town or city
Neighbourhood deprivation
Among the 50% least deprived areas in England
Postcode district
Care homes in EX13 (8)

View on OpenStreetMap · Directions · Base map © OpenStreetMap

Around the building

  • Shop Hurford, 80 m (1 min walk)
  • Place of worship St Giles, 110 m (1 min walk)

From OpenStreetMap data (© OpenStreetMap contributors, ODbL), measured in a straight line, so allow extra for the actual route on foot.

Local area facts: ONS and NHS geography via postcodes.io, Open Government Licence.

How it fits locally

There are 8 other care homes within 3 miles, 7 of them rated Good or Outstanding; the nearest is Silverleigh Cedars, 1.6 miles away.

It is registered for needs that fewer services nearby cover: mental health conditions (2 of the nearest 23); sight or hearing loss (6 of the nearest 23).

14 of the 21 nearest rated care homes have a more recent rating than this one.

It sits in Newbridges ward, classed by ONS as smaller rural (further from a major town or city), among the 50% least deprived neighbourhoods in England. NHS services here are planned by NHS Devon ICB.

Who they support

From the CQC register; ask how each need is met in practice.

Key points from CQC's visit

  • Staff had received safeguarding training and demonstrated an understanding and awareness of the different types of abuse.
  • Recruitment procedures ensured that people were supported by staff with the appropriate experience and character.
  • The provider always ensured they had skilled, experienced staff on duty to support people's needs.
  • Staff had received in-depth training when they started working at the home and received refresher training and competency assessments.

Inspected 23 August 2021; report published 6 October 2021; supporting 25 people at the time. From the regulator's own summary (Open Government Licence). Read the full report.

Reading The Koppers Residential Home's CQC ratings

For The Koppers Residential Home, Responsive is rated below Good; 4 other areas are Good.

Across Devon, 8 of 289 rated care homes are Requires improvement for Responsive (3%).

The Responsive findings are the part of the report to read closely; ask the manager what has been put right.

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The Koppers Residential Home against its area

  • Rated Good. Across Devon, 90% of the 289 rated care homes are Good or Outstanding and 21 are Outstanding.
  • Its rating (October 2021) is more recent than 51% of care home ratings in Devon.
  • With 25 beds it is larger than 47% of care homes in Devon, where the typical home has 25.
  • Registered with CQC in 2012: it has been registered longer than 47% of care homes in the area.
  • It lists 6 specialisms with CQC; the typical care home in Devon lists 3.
  • Areas CQC rated below Good: Responsive (3% of care homes in Devon are also rated below Good here). Ask the provider what has changed since.

Based on the CQC register for Devon as at Oct 2026.

Closest alternatives

Guides for families

Recently rated care homes near Axminster

What families ask about The Koppers Residential Home

What services is The Koppers Residential Home registered for?
CQC lists The Koppers Residential Home under: residential homes. Check which of these it is actively providing now.
What is The Koppers Residential Home's address?
It is at The Street, Kilmington, Axminster, EX13 7RJ.
Is The Koppers Residential Home registered with CQC?
Yes. The Koppers Residential Home is registered with the Care Quality Commission as a care home (location ID 1-438947694) and was rated Good overall in October 2021.
Is The Koppers Residential Home registered for dementia care?
Yes, it is registered for dementia. Worth asking: how many staff are trained, and how routines are kept consistent.
How recent is The Koppers Residential Home's CQC rating?
The rating now shown was published on 6 October 2021, 5 years ago. Ask what has changed since then, for example in management or staffing.
How many beds does The Koppers Residential Home have?
The Koppers Residential Home has 25 registered places. Ask how many are free now and which rooms have en-suites.
Who is the registered provider for The Koppers Residential Home?
The registered provider is The Koppers Care Limited, according to CQC.
How much does The Koppers Residential Home charge?
The Koppers Residential Home has not published its fees with us. Residential care home typically costs £1,349 a week (average 2026 self-funder fees in South West). Get the quote in writing, including any extra charges.
Is The Koppers Residential Home rated well for safety?
By key question, CQC gave: Safe: Good; Effective: Good; Caring: Good; Responsive: Requires improvement; Well-led: Good. Safe and Well-led are the sections most worth your time.

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The Koppers Residential Home: rated Good by CQC, on The Care Panel

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Information: Care Quality Commission, Oct 2026 (Open Government Licence v3.0). Sections in the provider's own words are theirs; we compiled everything else from public data. The Care Panel is independent and not a care provider.

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