Care home · Blackpool

The Phoenix Centre

Rated Good by CQC Rating published 30 January 2019 Rating 7 years old
Rated 7 years ago. CQC's last published rating for this service is from January 2019. Ask what has changed since, such as the manager or the number of people they support. See nearby services rated recently.
A carer serving tea to residents in a care home lounge Illustrative photo, not of The Phoenix Centre
Address
Stratford Place, Ferguson Road, Blackpool, FY1 6RN
Run by
Blackpool Borough Council (4 services)
Service
Residential care home, Home care agency, Shared lives, Supported living
Beds
6 (registered with CQC)
Registered with CQC
January 2011 (15 years)
Registered manager
Julie Morris, Colin George F Rodgers, Angela Timmins, Helen Sigley
Last CQC check
30 Jan 2019
Typical fees Estimated
£1,130–£1,380 a week for residential care (dementia). Estimate only, from published local rates. How we estimate

CQC regulated activities: Personal care · Accommodation for persons who require nursing or personal care

Open CQC's full report · CQC location ID 1-147705728

Introducing The Phoenix Centre

The Phoenix Centre in Blackpool is registered with the Care Quality Commission as a residential care home, run by Blackpool Borough Council. The service is registered to support adults of all ages and children and lists dementia, physical disabilities, learning disabilities, mental health conditions, drug or alcohol problems and eating disorders among its specialisms.

CQC rated it Good overall (January 2019). It is one of 47 CQC-registered care homes in and around Blackpool; 35 of those are rated Good or Outstanding.

The company behind The Phoenix Centre

Blackpool Borough Council runs 5 CQC-registered services; 5 of the 5 with a rating are Good or Outstanding (100%), against 84% for the same mix of services across England.

All 5 are in Blackpool, so it is a local operator rather than a national chain.

The Phoenix Centre over the years

CQC registration dates from January 2011, so the service has been operating for around 15 years under its current registration.

CQC has published 2 overall ratings for it (2016–2019), starting at Good and staying Good every time.

At 7 years old, the rating may not reflect the current team. CQC prioritises higher-risk services, so ask about recent changes rather than assuming the worst.

CQC lists 5 reports for this location, the latest dated 30 January 2019.

Ratings for safety, care and leadership

  • SafeGood48 of 64 in Blackpool
  • EffectiveGood55 of 64 in Blackpool
  • CaringGood56 of 64 in Blackpool
  • ResponsiveGood56 of 64 in Blackpool
  • Well-ledGood41 of 64 in Blackpool

Ratings from CQC's most recent report, published 30 January 2019. Under each rating: how many care homes in Blackpool share it.

Around Blackpool

Choice is wide here: the 25 nearest other care homes are all within 3 miles, 18 of them rated Good or Outstanding, and the closest is Rosehaven Residential Care Home, under 0.5 miles away.

It is registered for needs that fewer services nearby cover: learning disabilities (5 of the nearest 25); mental health conditions (8 of the nearest 25); children (0 of the nearest 25).

23 of the 25 nearest rated care homes have a more recent rating than this one.

It sits in Tyldesley ward, classed by ONS as urban (nearer to a major town or city), among the 30% most deprived neighbourhoods in England. NHS services here are planned by NHS Lancashire and South Cumbria ICB.

Within about a 10-minute walk there is a GP surgery (6 min), a pharmacy (3 min), a shop (2 min), a park (4 min), a café (2 min) and a bus stop (1 min), which matters for residents who can go out and for visiting family.

Likely fees

We estimate The Phoenix Centre at £1,130–£1,380 a week for residential care (dementia), based on published prices in the region. Over a year that is roughly £59k–£72k.

Check what the weekly fee leaves out; hairdressing, chiropody, trips and newspapers are common extras.

Council help is possible below £23,250 in savings: ask Blackpool Council for a free care needs assessment.

Inspection findings in brief

  • The Phoenix Centre is run by Blackpool Borough Council.
  • The service offers short stays from one night to up to two weeks to enable a period of recovery.
  • The location also provides a domiciliary service for people who live in the local community.
  • This includes supporting people with personal care needs and assisting people to be as independent as they can be.

Inspected 8 January 2019; report published 30 January 2019. Taken from CQC's own findings (Open Government Licence). Read the full report.

The ratings in context

CQC rated every one of the five key questions Good here, so there is no weak spot in the published ratings.

For leadership (Well-led), it shares its Good rating with 40 of the 63 other care homes in Blackpool that CQC has rated.

Registered specialisms

Specialisms as registered with CQC.

Rating history

  1. Jul 2016 Good
  2. Jan 2019 Good
  3. Today Rating 7 years old

The location's rating record from CQC, from first to latest.

CQC documents

Location and local area

Ward
Tyldesley
Parliamentary constituency
Blackpool South
NHS area (integrated care board)
NHS Lancashire and South Cumbria Integrated Care Board
Urban or rural
Urban; nearer to a major town or city
Neighbourhood deprivation
Among the 30% most deprived areas in England
Postcode district
Care homes in FY1 (17)

Bigger map · Directions · OpenStreetMap (ODbL)

Local amenities

  • Bus stop 120 m (1 min walk) · 29 stops within 600 m
  • Railway station Blackpool South, 1.4 km (18 min walk)
  • GP surgery Glenroyd Medical Centre, 470 m (6 min walk)
  • Pharmacy Boots, 240 m (3 min walk)
  • Shop The Pantry, 170 m (2 min walk)
  • Park 330 m (4 min walk)
  • Café The Hungry Elephant, 140 m (2 min walk)
  • Place of worship St John Vianney, 230 m (3 min walk)
  • Library Revoe Library, 910 m (11 min walk)

Distances are as the crow flies, from OpenStreetMap (© OpenStreetMap contributors, ODbL); real walking routes will be longer and may include hills or busy roads.

Ward, NHS area and deprivation from ONS and NHS postcode data (postcodes.io, Open Government Licence).

Family reviews

There are no reviews of The Phoenix Centre yet. If you know the service, your experience could help someone else.

Reviews come from people who used the service or their families, verified by email. They sit alongside, not instead of, CQC ratings, and providers cannot take them down. How reviews work.

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Compared with other care homes locally

  • Rated Good. Across Blackpool, 78% of the 63 rated care homes are Good or Outstanding and 6 are Outstanding.
  • Its rating (January 2019) is more recent than 14% of care home ratings in Blackpool.
  • With 6 beds it is smaller than 84% of care homes in Blackpool, where the typical home has 24.
  • Registered with CQC in 2011: it has been registered longer than 63% of care homes in the area.
  • It lists 9 specialisms with CQC; the typical care home in Blackpool lists 3.

All figures compare it with other care homes in Blackpool; CQC register, Oct 2026.

Also nearby

Guides for families

Newer ratings near Blackpool

The Phoenix Centre questions answered

When did CQC last rate The Phoenix Centre?
The rating now shown was published on 30 January 2019, 7 years ago. Ask what has changed since then, for example in management or staffing.
Is The Phoenix Centre registered for dementia care?
Yes, it is registered for dementia. Worth asking: how many staff are trained, and how routines are kept consistent.
What kind of care can The Phoenix Centre offer?
The Phoenix Centre is registered for residential homes, homecare agencies, shared lives, supported living. Ask which of these it provides at the moment.
Is The Phoenix Centre regulated by the Care Quality Commission?
Registered, yes: location 1-147705728 on the Care Quality Commission register, listed as a care home and was rated Good overall in January 2019.
Where is The Phoenix Centre based?
It is at Stratford Place, Ferguson Road, Blackpool, FY1 6RN.
How did The Phoenix Centre score on each CQC key question?
By key question, CQC gave: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Start with Safe and Well-led when reading the report.
How much does care from The Phoenix Centre cost?
The Phoenix Centre's prices aren't on our site yet. Residential care home typically costs £1,100 a week (average 2026 self-funder fees in North West). Request a written quote and check what is charged on top.
Which provider runs The Phoenix Centre?
On CQC's register the provider is Blackpool Borough Council.
How big is The Phoenix Centre?
CQC registers The Phoenix Centre for 6 residents; ask about vacancies, room sizes and en-suite bathrooms.

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In Blackpool

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The Phoenix Centre: rated Good by CQC, on The Care Panel

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Source: the CQC register as of Oct 2026 (Open Government Licence v3.0), with our own analysis. Anything marked "in the provider's own words" comes from the provider. The Care Panel does not provide care.

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