Care home · Burton-on-trent
The Pines
Illustrative photo, not of The Pines- Address
- 131 Tutbury Road, Burton-on-trent, DE13 0NU
- Run by
- CIMA Care (Burton) Limited (2 services)
- Service
- Residential care home
- Beds
- 6 (registered with CQC)
- Registered with CQC
- April 2020 (6 years)
- Registered manager
- Caryl Du Preez
- Company check
- Active, trading since 2019 (7 years), accounts up to date (Companies House 11878376)
- Last CQC check
- 27 Jun 2023
- Typical fees Estimated
- £1,170–£1,420 a week for residential care. Estimated from prices published locally; not a quote. How we estimate
Licensed by CQC for: Accommodation for persons who require nursing or personal care
CQC page for this service · CQC location ID 1-8422696666
The service in brief
The Pines in Burton-on-trent is registered with the Care Quality Commission as a residential care home, run by CIMA Care (Burton) Limited. The service is registered to support adults under 65 and lists physical disabilities, learning disabilities and sight or hearing loss among its specialisms.
CQC rated it Requires improvement overall (June 2023). Safe, Effective and Well-led were rated Requires improvement. It is one of 38 CQC-registered care homes in and around Burton upon Trent; 26 of those are rated Good or Outstanding.
Needs it is registered to meet
As listed with the regulator.
Inspection findings in brief
- Right Support: Although there were systems in place to support people and keep them safe, when issues were found, these were not always addressed straight away.
- Medicines were not stored in a safe way and checks had not identified this.
- Not all staff received the training they needed before starting their role and refresher training was not always completed when required.
- People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Inspected 4 May 2023; report published 27 June 2023. Source: CQC's published findings, reused under the Open Government Licence. Read the full report.
The ratings in context
Area by area, Safe, Effective and Well-led are rated below Good; 2 other areas are Good.
Across Staffordshire, 52 of 239 rated care homes are Requires improvement for Safe (22%), while 26 of 239 rated care homes are Requires improvement for Effective (11%), while 72 of 239 rated care homes are Requires improvement for Well-led (30%).
The Safe, Effective and Well-led findings are the part of the report to read closely; ask the manager what has been put right.
Earlier inspections
- Apr 2022
- Jun 2023
- Today Rating 3 years old
Every overall rating on record for this location, earliest first. The latest rating is an improvement on the one before.
CQC documents
- CQC inspection report 27 June 2023
- CQC inspection report 15 April 2022
The neighbourhood
- Ward
- Horninglow & Outwoods
- Parliamentary constituency
- Burton and Uttoxeter
- Integrated care board
- NHS Staffordshire and Stoke-on-Trent Integrated Care Board
- Setting
- Urban; nearer to a major town or city
- Neighbourhood deprivation
- Among the 30% most deprived areas in England
- Postcode district
- Care homes in DE13 (13)
See the wider area · Route planner · Map © OpenStreetMap contributors
Around the building
- Bus stop 40 m (1 min walk) · 41 stops within 600 m
- GP surgery Carlton Street Surgery, 530 m (7 min walk)
- Pharmacy Trent Pharmacy, 370 m (5 min walk)
- Shop The Co-operative Food, 160 m (2 min walk)
- Park 700 m (9 min walk)
- Place of worship Horninglow Christian Spiritualist Church, 270 m (3 min walk)
From OpenStreetMap data (© OpenStreetMap contributors, ODbL), measured in a straight line, so allow extra for the actual route on foot.
Area details from ONS and NHS postcode data via postcodes.io (Open Government Licence).
The local picture
Choice is wide here: the 25 nearest other care homes are all within 3 miles, 19 of them rated Good or Outstanding, and the closest is Poplars Nursing and Residential Care Home, under 0.5 miles away.
It is registered for needs that fewer services nearby cover: physical disabilities (8 of the nearest 25); sight or hearing loss (6 of the nearest 25).
4 of the 20 nearest rated care homes have a more recent rating than this one.
It sits in Horninglow & Outwoods ward, classed by ONS as urban (nearer to a major town or city), among the 30% most deprived neighbourhoods in England. NHS services here are planned by NHS Staffordshire and Stoke-on-Trent ICB.
Within about a 10-minute walk there is a GP surgery (7 min), a pharmacy (5 min), a shop (2 min), a park (9 min) and a bus stop (1 min), which matters for residents who can go out and for visiting family.
How CQC rated each area
- Safe52 of 239 in Staffordshire
- Effective26 of 239 in Staffordshire
- Caring228 of 239 in Staffordshire
- Responsive213 of 239 in Staffordshire
- Well-led72 of 239 in Staffordshire
From CQC's latest report, published 27 June 2023. Under each rating: how many care homes in Staffordshire share it.
What it may cost
We estimate The Pines at £1,170–£1,420 a week for residential care, based on published prices in the region. Over a year that is roughly £61k–£74k.
Ask whether the fee changes if needs increase, and what is extra: hairdressing, chiropody, outings and newspapers are often charged separately.
People with savings under £23,250 may get help from Staffordshire Council after a needs and financial assessment.
The company behind The Pines
The Pines is run by Cima Care (burton) Ltd (company 11878376), incorporated in 2019, 1 year before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, its confirmation statement is overdue, it has 2 active directors and there is no insolvency history.
Its registered business activity is care for people with learning disabilities, mental health problems or substance misuse and other residential care.
CIMA Care (Burton) Limited runs 2 CQC-registered services across 2 council areas; 1 of the 2 with a rating are Good or Outstanding (50%), against 83% for the same mix of services across England.
How long it has been running
Registered in April 2020, it has 6 years on the CQC register.
CQC has published 2 overall ratings for it (2022–2023), starting at Inspected but not rated; it has gone up 0 and down 0 times, and is now Requires improvement.
The rating is 3 years old. CQC decides when to return based on risk, so age alone is not a warning sign; still, ask who the manager is now.
CQC lists 2 reports for this location, the latest dated 27 June 2023.
Family reviews
Nobody has reviewed The Pines here yet. Have you used it? A short, honest review helps the next family decide.
We check every review against a working email address and publish positive and negative ones alike; providers can reply but cannot remove them. Reviews are separate from CQC ratings. How reviews work.
Where The Pines stands locally
- Rated Requires improvement. Across Staffordshire, 78% of the 239 rated care homes are Good or Outstanding and 8 are Outstanding.
- Its rating (June 2023) is more recent than 70% of care home ratings in Staffordshire.
- With 6 beds it is smaller than 80% of care homes in Staffordshire, where the typical home has 29.
- Registered with CQC in 2020: it has been registered longer than 34% of care homes in the area.
- It lists 4 specialisms with CQC; the typical care home in Staffordshire lists 4.
- Areas CQC rated below Good: Safe (23% of care homes in Staffordshire are also rated below Good here); Effective (11% of care homes in Staffordshire are also rated below Good here); Well-led (31% of care homes in Staffordshire are also rated below Good here). Ask the provider what has changed since.
All figures compare it with other care homes in Staffordshire; CQC register, Oct 2026.
Other care homes close by
Guides for families
Newer ratings near Burton upon Trent
- James Court Residential Care HomeFeb 2026
- Amber House Residential HomeJul 2026
The Pines questions answered
- Is The Pines registered for dementia care?
- No dementia specialism is recorded with CQC. Ask the provider directly if this is likely to matter.
- When did CQC last rate The Pines?
- Its current CQC rating dates from 27 June 2023, 3 years ago. Ratings can be several years old; ask what has changed since, such as a new manager.
- What services is The Pines registered for?
- The Pines is registered for residential homes. Ask which of these it provides at the moment.
- What is The Pines's address?
- It is at 131 Tutbury Road, Burton-on-trent, DE13 0NU.
- Is The Pines regulated by the Care Quality Commission?
- It is. The CQC register records The Pines as a care home, location ID 1-8422696666 and was rated Requires improvement overall in June 2023.
- How much does The Pines charge?
- No fee list from The Pines has reached us. Residential care home typically costs £1,206 a week (average 2026 self-funder fees in West Midlands). Ask for a written quote that includes weekend and bank holiday rates.
- How did The Pines score on each CQC key question?
- By key question, CQC gave: Safe: Requires improvement; Effective: Requires improvement; Caring: Good; Responsive: Good; Well-led: Requires improvement. Read Safe and Well-led first; they say most about reliability.
- How many residents can The Pines take?
- The Pines has 6 registered places. Ask how many are free now and which rooms have en-suites.
- Who runs The Pines?
- On CQC's register the provider is CIMA Care (Burton) Limited.
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CQC register information as at Oct 2026, reused under Open Government Licence v3.0. Where the provider has written text, we say so. We list and compare services; we do not run any.