Care home · Stockton On Tees

The Poplars Care Home

Rated Good by CQC Rating published 16 May 2023 Rating 3 years old
A carer talking with a resident in a care home room Illustrative photo, not of The Poplars Care Home
Address
375 Thornaby Road, Thornaby, Stockton On Tees, TS17 8QN
Run by
The Poplars (Thornaby) Limited
Service
Nursing home
Beds
43 (registered with CQC)
Registered with CQC
April 2015 (11 years)
Registered manager
Mark Steven Culley
Company check
Active, trading since 2014 (11 years), accounts up to date (Companies House 09333408)
Last CQC check
16 May 2023
Typical fees Estimated
£1,230–£1,500 a week for nursing care (dementia). An estimate based on local published fees. Ask for a written quote. How we estimate

Registered to provide: Accommodation for persons who require nursing or personal care · Treatment of disease, disorder or injury

See this service on the CQC website · CQC location ID 1-1909942363

Introducing The Poplars Care Home

Registered with CQC as a nursing home, The Poplars Care Home is based in Stockton On Tees, run by The Poplars (Thornaby) Limited. It supports adults of all ages, with registered specialisms in dementia.

Its latest CQC rating is Good overall (May 2023). It is one of 11 CQC-registered care homes in and around Thornaby-on-Tees; 7 of those are rated Good or Outstanding.

Reading The Poplars Care Home's CQC ratings

All five areas CQC looks at are rated Good for The Poplars Care Home: no single area stands out above or below the rest.

For leadership (Well-led), it shares its Good rating with 42 of the 48 other care homes in Stockton-on-Tees that CQC has rated.

Ratings over time

  1. Oct 2015 Requires improvement
  2. Sep 2016 Good
  3. May 2019 Good
  4. Dec 2020 Inspected but not rated
  5. May 2023 Good
  6. Today Rating 3 years old

Published CQC ratings in date order. The latest rating is an improvement on the one before.

CQC documents

The kitchen's hygiene score

5/5

The kitchen has a food hygiene rating of 5 (very good), from an inspection on 18 March 2026 by Stockton On Tees. Try to visit at a mealtime: it shows how food, choice and help with eating work in practice.

From the Food Standards Agency (listed as "Poplars Nursing Home"). Open Government Licence.

Finding it

Ward
Village
Parliamentary constituency
Stockton West
NHS planning area
NHS North East and North Cumbria Integrated Care Board
Urban or rural
Urban (nearer to a major town or city)
Neighbourhood deprivation
Among the 20% most deprived areas in England
Postcode district
Care homes in TS17 (11)

Larger map · Plan a journey · © OpenStreetMap contributors

Within walking distance

  • Bus stop 120 m (2 min walk) · 14 stops within 600 m
  • Railway station Thornaby, 2.0 km
  • GP surgery TBMG, 810 m (10 min walk)
  • Pharmacy Boots, 820 m (10 min walk)
  • Shop 90 m (1 min walk)
  • Park The Common, 520 m (6 min walk)
  • Café Fillers, 510 m (6 min walk)
  • Place of worship St Peter ad Vincula, 140 m (2 min walk)
  • Library Thornaby Central Library, 850 m (11 min walk)

Nearest of each type, measured in a straight line using OpenStreetMap (© OpenStreetMap contributors, ODbL). If a resident uses a wheelchair or frame, check the route itself.

Local area facts: ONS and NHS geography via postcodes.io, Open Government Licence.

How CQC rated each area

  • SafeGood44 of 49 in Stockton-on-Tees
  • EffectiveGood46 of 49 in Stockton-on-Tees
  • CaringGood46 of 49 in Stockton-on-Tees
  • ResponsiveGood43 of 49 in Stockton-on-Tees
  • Well-ledGood43 of 49 in Stockton-on-Tees

Source: CQC, published 16 May 2023. Under each rating: how many care homes in Stockton-on-Tees share it.

Needs it is registered to meet

Registration details from CQC.

How long it has been running

Registered in April 2015, it has 11 years on the CQC register.

CQC has published 5 overall ratings for it (2015–2023), starting at Requires improvement and improving to Good.

The rating is 3 years old. CQC decides when to return based on risk, so age alone is not a warning sign; still, ask who the manager is now.

The CQC website holds 5 reports for it, the latest from 16 May 2023.

The registered provider

The Poplars Care Home is run by The Poplars (thornaby) Limited (company 09333408), incorporated in 2014.

At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.

Its registered business activity is nursing care.

It trades under the We Care Group brand, which covers 35 services run by 20 registered providers.

Inspection findings in brief

  • Staff had detailed information about risks for people.
  • The daily care given to people, however, was not always recorded.
  • People and relatives told us they felt the service was safe.
  • Staff understood their role in safeguarding people.

Inspected 4 April 2023; report published 16 May 2023; supporting 43 people at the time. From the regulator's own summary (Open Government Licence). Read the full report.

The local picture

Choice is wide here: the 25 nearest other care homes are all within 3 miles, 21 of them rated Good or Outstanding, and the closest is Thornaby Villa, under 0.5 miles away.

9 of the 23 nearest rated care homes have a more recent rating than this one.

It sits in Village ward, classed by ONS as urban (nearer to a major town or city), among the 20% most deprived neighbourhoods in England. NHS services here are planned by NHS North East and North Cumbria ICB.

Within about a 10-minute walk there is a shop (1 min), a park (6 min), a café (6 min) and a bus stop (2 min), which matters for residents who can go out and for visiting family.

What it may cost

We estimate The Poplars Care Home at £1,230–£1,500 a week for nursing care (dementia), based on published prices in the region. Over a year that is roughly £64k–£78k.

For residents assessed as needing nursing, a weekly NHS contribution goes straight to the home towards the fee, whoever pays the rest.

Council help is possible below £23,250 in savings: ask Stockton-on-Tees Council for a free care needs assessment.

Family reviews

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Where The Poplars Care Home stands locally

  • Rated Good. Across Stockton-on-Tees, 92% of the 49 rated care homes are Good or Outstanding and 3 are Outstanding.
  • Its rating (May 2023) is more recent than 47% of care home ratings in Stockton-on-Tees.
  • With 43 beds it is larger than 63% of care homes in Stockton-on-Tees, where the typical home has 30.
  • Registered with CQC in 2015: it has been registered longer than 47% of care homes in the area.
  • It lists 3 specialisms with CQC; the typical care home in Stockton-on-Tees lists 3.

Benchmarked against all CQC-registered care homes in Stockton-on-Tees (Oct 2026).

Nearby options

Guides for families

Newer ratings near Thornaby-on-Tees

The Poplars Care Home questions answered

How many beds does The Poplars Care Home have?
CQC capacity for The Poplars Care Home: 43 beds. Ask about current availability and room facilities.
Who is the registered provider for The Poplars Care Home?
The Poplars (Thornaby) Limited is the registered provider for The Poplars Care Home.
How much does care from The Poplars Care Home cost?
The Poplars Care Home's prices aren't on our site yet. Residential care home typically costs £1,095 a week (average 2026 self-funder fees in North East). Request a written quote and check what is charged on top.
How is The Poplars Care Home rated for safety and leadership?
By key question, CQC gave: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led tend to say most about day-to-day reliability.
What kind of care can The Poplars Care Home offer?
The Poplars Care Home is registered with CQC for: nursing homes. Ask the provider which needs it can meet now and as needs change.
What is The Poplars Care Home's address?
It is at 375 Thornaby Road, Thornaby, Stockton On Tees, TS17 8QN.
Is The Poplars Care Home registered with CQC?
Registered, yes: location 1-1909942363 on the Care Quality Commission register, listed as a care home and was rated Good overall in May 2023.
Is The Poplars Care Home registered for dementia care?
Yes. Dementia is one of the specialisms on its CQC registration. Ask how many carers or staff have dementia training.
How recent is The Poplars Care Home's CQC rating?
The rating now shown was published on 16 May 2023, 3 years ago. Ask what has changed since then, for example in management or staffing.

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