Care home · Sheffield
The Porterbrook
Illustrative photo, not of The Porterbrook- Address
- 63 Tapton Crescent Road, Sheffield, S10 5DB
- Run by
- Tapton Care Limited
- Service
- Residential care home
- Beds
- 45 (registered with CQC)
- Registered with CQC
- November 2016 (9 years)
- Part of
- Care Concern Group
- Registered manager
- Vicki Lynne Cannell
- Company check
- Active, trading since 2015 (11 years), accounts up to date (Companies House 09795006)
- Last CQC check
- 2 Oct 2024
- Typical fees Estimated
- £1,140–£1,390 a week for residential care (dementia). Our estimate from published local prices, not a quote. How we estimate
Licensed by CQC for: Accommodation for persons who require nursing or personal care
See this service on the CQC website · CQC location ID 1-3041988851
About The Porterbrook
The Porterbrook is a CQC-registered residential care home in Sheffield, run by Tapton Care Limited. Its CQC registration covers adults of all ages, including people living with dementia, physical disabilities, mental health conditions and sight or hearing loss.
At its most recent rating, CQC judged it Good overall (October 2024). It is one of 61 CQC-registered care homes in and around Sheffield; 47 of those are rated Good or Outstanding.
The five key questions
- Safe69% score86 of 107 in Sheffield
- Effective75% score95 of 107 in Sheffield
- Caring70% score92 of 107 in Sheffield
- Responsive68% score95 of 107 in Sheffield
- Well-led71% score80 of 107 in Sheffield
CQC key question ratings, published 2 October 2024. Under each rating: how many care homes in Sheffield share it.
Percentage scores by area
Each area below is made up of several quality statements, each scored 1 to 4 by CQC; the percentage combines those scores for the area. Averaged across the five areas, The Porterbrook scores 71%.
Safe 69%
- Learning culture3 · Good
- Safe systems, pathways and transitions3 · Good
- Safeguarding3 · Good
- Involving people to manage risks3 · Good
- Safe environments3 · Good
- Safe and effective staffing2 · Some shortfalls
- Infection prevention and control2 · Some shortfalls
- Medicines optimisation3 · Good
Effective 75%
- Assessing needs3 · Good
- Delivering evidence-based care and treatment3 · Good
- How staff, teams and services work together3 · Good
- Supporting people to live healthier lives3 · Good
- Monitoring and improving outcomes3 · Good
- Consent to care and treatment3 · Good
Caring 70%
- Kindness, compassion and dignity3 · Good
- Treating people as individuals3 · Good
- Independence, choice and control3 · Good
- Responding to people’s immediate needs3 · Good
- Workforce wellbeing and enablement2 · Some shortfalls
Responsive 68%
- Person-centred Care3 · Good
- Care provision, Integration and continuity2 · Some shortfalls
- Providing Information2 · Some shortfalls
- Listening to and involving people3 · Good
- Equity in access3 · Good
- Equity in experiences and outcomes3 · Good
- Planning for the future3 · Good
Well-led 71%
- Shared direction and culture3 · Good
- Capable, compassionate and inclusive leaders3 · Good
- Freedom to speak up3 · Good
- Workforce equality, diversity and inclusion3 · Good
- Governance, management and sustainability2 · Some shortfalls
- Partnerships and communities3 · Good
- Learning, improvement and innovation3 · Good
How to read the numbers: 4 exceptional, 3 good, 2 some shortfalls, 1 significant shortfalls. Published by CQC, assessed 12 June 2024, published 2 October 2024 under the Open Government Licence; a blank score means the statement was carried over unchanged.
Past CQC ratings
- Jul 2017
- Apr 2018
- May 2019
- Dec 2019
- Oct 2024
- Today Rating 2 years old
The location's rating record from CQC, from first to latest. The latest rating is an improvement on the one before.
Inspection reports to read
- CQC inspection report 5 December 2019
- CQC inspection report 14 May 2019
- CQC inspection report 13 April 2018
- CQC inspection report 8 July 2017
Council food inspection
The kitchen has a food hygiene rating of 5 (very good), from an inspection on 1 March 2025 by Sheffield. Try to visit at a mealtime: it shows how food, choice and help with eating work in practice.
From the Food Standards Agency (listed as "The Porterbrook Care Home"). Open Government Licence.
Location and local area
- Ward
- Broomhill and Sharrow Vale
- Council
- Sheffield City Council · paying for care
- Parliamentary constituency
- Sheffield Central
- Local NHS (ICB)
- NHS South Yorkshire Integrated Care Board
- ONS area type
- Urban: nearer to a major town or city
- Neighbourhood deprivation
- Among the 30% least deprived areas in England
- Postcode district
- Care homes in S10 (16)
Larger map · Route planner · Map © OpenStreetMap contributors
Within walking distance
- Bus stop 130 m (2 min walk) · 16 stops within 600 m
- GP surgery Broomhill Surgery, 410 m (5 min walk)
- Pharmacy Sheffield Late Night Pharmacy, 520 m (6 min walk)
- Shop Tesco Express, 510 m (6 min walk)
- Park Lydgate Park, 420 m (5 min walk)
- Café At the End Cafe, 500 m (6 min walk)
- Place of worship Tapton Hill Congregational Church, 270 m (3 min walk)
- Library Broomhill Community Library, 510 m (6 min walk)
Nearest of each type, measured in a straight line using OpenStreetMap (© OpenStreetMap contributors, ODbL). If a resident uses a wheelchair or frame, check the route itself.
Area details from ONS and NHS postcode data via postcodes.io (Open Government Licence).
The Porterbrook over the years
CQC registration dates from November 2016, so the service has been operating for around 9 years under its current registration.
CQC has published 5 overall ratings for it (2017–2024), starting at Inadequate; it has gone up 3 and down 1 time, and is now Good.
There are 4 CQC reports on file for this address; the newest is from 5 December 2019.
Likely fees
We estimate The Porterbrook at £1,140–£1,390 a week for residential care (dementia), based on published prices in the region. Over a year that is roughly £59k–£72k.
Ask what notice is given before a fee increase and what triggers one.
People with savings under £23,250 may get help from Sheffield Council after a needs and financial assessment.
Reading The Porterbrook's CQC ratings
All five areas CQC looks at are rated Good for The Porterbrook: no single area stands out above or below the rest.
For leadership (Well-led), it shares its Good rating with 79 of the 106 other care homes in Sheffield that CQC has rated.
Under CQC's newer scoring, its strongest area is Effective at 75% and its lowest is Responsive at 68%, averaging 71% overall.
Around Sheffield
Choice is wide here: the 25 nearest other care homes are all within 3 miles, 18 of them rated Good or Outstanding, and the closest is The Laurels and The Limes Care Home, under 0.5 miles away.
It is registered for needs that fewer services nearby cover: mental health conditions (8 of the nearest 25); physical disabilities (2 of the nearest 25); sight or hearing loss (2 of the nearest 25).
13 of the 23 nearest rated care homes have a more recent rating than this one.
It sits in Broomhill and Sharrow Vale ward, classed by ONS as urban (nearer to a major town or city), among the 30% least deprived neighbourhoods in England. NHS services here are planned by NHS South Yorkshire ICB.
Within about a 10-minute walk there is a GP surgery (5 min), a pharmacy (6 min), a shop (6 min), a park (5 min), a café (6 min) and a bus stop (2 min), which matters for residents who can go out and for visiting family.
The registered provider
The Porterbrook is run by Tapton Care Limited (company 09795006), incorporated in 2015, 1 year before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.
Its registered business activity is residential care for older and disabled people.
It trades under the Care Concern Group brand, which covers 54 services run by 44 registered providers.
Who they support
As listed with the regulator.
The inspection, summarised
- At the last inspection the service was rated requires improvement.
- Although we found some areas still required improvement.
- For example, infection control and moving and handling practices.
- Comments included, “Oh yes I feel safe because the staff are very good.” “The staff are very good, they work hard.” “Staff are very kind and very caring.” Records showed people received care and support to meet their needs, risks were identified and well managed.
Inspected 22 October 2019; report published 5 December 2019; supporting 43 people at the time. Quoted from the CQC report summary, Open Government Licence. Read the full report.
Family reviews
Nobody has reviewed The Porterbrook here yet. Have you used it? A short, honest review helps the next family decide.
Reviews are from families and clients and are separate from CQC ratings. Each one is checked against a real email address; we publish good and bad reviews and providers cannot edit or remove them. How reviews work.
Compared with other care homes locally
- Rated Good. Across Sheffield, 85% of the 107 rated care homes are Good or Outstanding and 4 are Outstanding.
- Its rating (October 2024) is more recent than 53% of care home ratings in Sheffield.
- With 45 beds it is larger than 61% of care homes in Sheffield, where the typical home has 35.
- Registered with CQC in 2016: it has been registered longer than 41% of care homes in the area.
- It lists 6 specialisms with CQC; the typical care home in Sheffield lists 3.
Benchmarked against all CQC-registered care homes in Sheffield (Oct 2026).
Other care homes close by
Guides for families
Similar care homes near Sheffield, rated recently
- Collegiate HouseAug 2026
- Moorville HouseOct 2025
- Heeley Bank Care HomeFeb 2025
The Porterbrook: common questions
- How did The Porterbrook score on each CQC key question?
- By key question, CQC gave: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the two to read first in the report.
- How much does care from The Porterbrook cost?
- The Porterbrook has not published its fees with us. Residential care home typically costs £1,115 a week (average 2026 self-funder fees in Yorkshire and the Humber). Ask for a written quote that includes weekend and bank holiday rates.
- Who runs The Porterbrook?
- The registered provider is Tapton Care Limited, according to CQC.
- How many beds does The Porterbrook have?
- CQC registers The Porterbrook for 45 residents; ask about vacancies, room sizes and en-suite bathrooms.
- When did CQC last rate The Porterbrook?
- 2 October 2024 is when the current rating was published, 2 years ago. Check what has changed since, such as the manager or staffing.
- Is The Porterbrook registered for dementia care?
- Dementia is listed on its CQC registration. Ask what dementia training staff have and how they handle distress or refusals.
- Is The Porterbrook registered with CQC?
- The Porterbrook is on the CQC register as a care home (ID 1-3041988851) and was rated Good overall in October 2024.
- What is The Porterbrook's address?
- It is at 63 Tapton Crescent Road, Sheffield, S10 5DB.
- What type of care does The Porterbrook provide?
- The Porterbrook is registered for residential homes. Ask which of these it provides at the moment.
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Built from the CQC register (Oct 2026) under the Open Government Licence v3.0, plus our own calculations. The provider wrote only the parts labelled as its own words. The Care Panel is a directory and does not deliver care.