Care home · Bognor Regis

The Thatched House

Rated Good by CQC Rating published 4 August 2025 Rating 1 year old

Typical fee here £1,460–£1,780 a week Estimate

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Residents relaxing in a care home sitting room Illustrative photo, not of The Thatched House
Address
32 Aldwick Avenue, Bognor Regis, PO21 3AQ
Run by
Drs Care Limited
Type of provider
Independent (private company)
Service
Residential care home
Beds
20 (registered with CQC)
Nursing care
No, residential care only (CQC registration)
Dementia
Registered with CQC to support people living with dementia
Registered with CQC
February 2015 (11 years)
Registered manager
Daniel Rajesh Subramaniam Brenda Subramaniam
Company check
Active, trading since 2014 (12 years), accounts up to date (Companies House 09259997)
Last CQC check
4 Aug 2025
Typical fees Estimated
£1,460–£1,780 a week for residential care (dementia). Estimate only, from published local rates. How we estimate

Registered to provide: Accommodation for persons who require nursing or personal care

Read the full CQC inspection report · CQC location ID 1-1846621813

An overview of The Thatched House

The Thatched House in Bognor Regis is registered with the Care Quality Commission as a residential care home, run by Drs Care Limited. The service is registered to support older people and lists dementia, physical disabilities and sight or hearing loss among its specialisms.

CQC rated it Good overall (August 2025). It is one of 43 CQC-registered care homes in and around Bognor Regis; 33 of those are rated Good or Outstanding.

The inspection, summarised

  • Onsite visits took place on 19 June 2025 and 23 June 2025.
  • This assessment took place to address previous breaches of regulation.
  • At the previous inspection we had found seven breaches of the legal regulation.
  • People were happy and told us they felt safe at The Thatched House.

Inspected 16 August 2022; report published 18 October 2022. Source: CQC's published findings, reused under the Open Government Licence. Read the full report.

The registered provider

The Thatched House is run by Drs Care Limited (company 09259997), incorporated in 2014.

At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.

Its registered business activity is residential care for older and disabled people.

Percentage scores by area

CQC's single assessment framework gives every quality statement a score out of 4, then reports each key question as a percentage. Averaged across the five areas, The Thatched House scores 74%.

Safe Good 75%
  • Learning culture3 · Good
  • Safe systems, pathways and transitions3 · Good
  • Safeguarding3 · Good
  • Involving people to manage risks3 · Good
  • Safe environments3 · Good
  • Safe and effective staffing3 · Good
  • Infection prevention and control3 · Good
  • Medicines optimisation3 · Good
Effective Good 71%
  • Assessing needs3 · Good
  • Delivering evidence-based care and treatment2 · Some shortfalls
  • How staff, teams and services work together3 · Good
  • Supporting people to live healthier lives3 · Good
  • Monitoring and improving outcomes3 · Good
  • Consent to care and treatment3 · Good
Caring Good 80%
  • Kindness, compassion and dignity3 · Good
  • Treating people as individuals4 · Exceptional
  • Independence, choice and control3 · Good
  • Responding to people’s immediate needs3 · Good
  • Workforce wellbeing and enablement3 · Good
Responsive Good 75%
  • Person-centred Care3 · Good
  • Care provision, Integration and continuity3 · Good
  • Providing Information3 · Good
  • Listening to and involving people3 · Good
  • Equity in access3 · Good
  • Equity in experiences and outcomes3 · Good
  • Planning for the future3 · Good
Well-led Good 71%
  • Shared direction and culture3 · Good
  • Capable, compassionate and inclusive leaders2 · Some shortfalls
  • Freedom to speak up3 · Good
  • Workforce equality, diversity and inclusion3 · Good
  • Governance, management and sustainability3 · Good
  • Partnerships and communities3 · Good
  • Learning, improvement and innovation3 · Good

4 means exceptional and 1 means significant shortfalls (3 good, 2 some shortfalls). CQC data, assessed 8 April 2025, published 4 August 2025, Open Government Licence. Where no score shows, that statement wasn't part of this assessment and its earlier result still counts.

How its rating has changed

  1. Feb 2016 Good
  2. Jan 2017 Good
  3. May 2018 Requires improvement
  4. May 2019 Good
  5. Sep 2021 Good
  6. Oct 2022 Requires improvement
  7. Aug 2025 Good
  8. Today Rating 1 year old

Overall ratings CQC has published for this location, oldest first. The latest rating is an improvement on the one before.

CQC documents

Kitchen hygiene rating

5/5

The kitchen has a food hygiene rating of 5 (very good), from an inspection on 18 September 2025 by Arun. On a visit, ask to see this week's menu and how residents choose what they eat.

From the Food Standards Agency (listed as "THE THATCHED HOUSE"). Open Government Licence.

Location and local area

Ward
Aldwick East
Parliamentary constituency
Bognor Regis and Littlehampton
NHS planning area
NHS Surrey and Sussex Integrated Care Board
Urban or rural
Urban; nearer to a major town or city
Neighbourhood deprivation
Among the 20% least deprived areas in England
Postcode district
Care homes in PO21 (36)

Bigger map · Plan a journey · Map data: OpenStreetMap contributors

Local amenities

  • Bus stop 110 m (1 min walk) · 9 stops within 600 m
  • Railway station Bognor Regis, 1.8 km
  • GP surgery Maywood Surgery, 970 m (12 min walk)
  • Pharmacy Day Lewis Pharmacy, 960 m (12 min walk)
  • Shop Tudor Newsagents, 560 m (7 min walk)
  • Park West Park, 280 m (4 min walk)
  • Café West Park Café, 240 m (3 min walk)
  • Place of worship Quaker Meeting House, 1000 m (12 min walk)
  • Library Aldwick Community Centre, 1.4 km (18 min walk)

Nearest of each type, measured in a straight line using OpenStreetMap (© OpenStreetMap contributors, ODbL). If a resident uses a wheelchair or frame, check the route itself.

Ward, NHS area and deprivation from ONS and NHS postcode data (postcodes.io, Open Government Licence).

Who they support

From the CQC register; ask how each need is met in practice.

Ratings for safety, care and leadership

  • SafeGood75% score267 of 317 in West Sussex
  • EffectiveGood71% score289 of 317 in West Sussex
  • CaringGood80% score294 of 317 in West Sussex
  • ResponsiveGood75% score286 of 317 in West Sussex
  • Well-ledGood71% score233 of 317 in West Sussex

From CQC's latest report, published 4 August 2025. Under each rating: how many care homes in West Sussex share it.

Reading The Thatched House's CQC ratings

CQC rated every one of the five key questions Good here, so there is no weak spot in the published ratings.

For leadership (Well-led), it shares its Good rating with 232 of the 316 other care homes in West Sussex that CQC has rated.

Under CQC's newer scoring, its strongest area is Caring at 80% and its lowest is Well-led at 71%, averaging 74% overall.

History with CQC

Registered in February 2015, it has 11 years on the CQC register.

CQC has published 7 overall ratings for it (2016–2025), starting at Good; it has gone up 2 and down 2 times, and is now Good.

There are 6 CQC reports on file for this address; the newest is from 18 October 2022.

Budgeting for this home

We estimate The Thatched House at £1,460–£1,780 a week for residential care (dementia), based on published prices in the region. Over a year that is roughly £76k–£93k.

Ask how often fees rise and whether they go up if care needs increase.

With savings below £23,250, West Sussex Council may contribute once it has carried out a free needs assessment.

How it fits locally

Choice is wide here: the 25 nearest other care homes are all within 3 miles, 19 of them rated Good or Outstanding, and the closest is Clements House, under 0.5 miles away.

It is registered for needs that fewer services nearby cover: physical disabilities (6 of the nearest 25); sight or hearing loss (4 of the nearest 25).

7 of the 24 nearest rated care homes have a more recent rating than this one.

It sits in Aldwick East ward, classed by ONS as urban (nearer to a major town or city), among the 20% least deprived neighbourhoods in England. NHS services here are planned by NHS Surrey and Sussex ICB.

Within about a 10-minute walk there is a shop (7 min), a park (4 min), a café (3 min) and a bus stop (1 min), which matters for residents who can go out and for visiting family.

Family reviews

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The Thatched House against its area

  • Rated Good. Across West Sussex, 84% of the 317 rated care homes are Good or Outstanding and 12 are Outstanding.
  • Its rating (August 2025) is more recent than 75% of care home ratings in West Sussex.
  • With 20 beds it is smaller than 62% of care homes in West Sussex, where the typical home has 28.
  • Registered with CQC in 2015: it has been registered longer than 37% of care homes in the area.
  • It lists 4 specialisms with CQC; the typical care home in West Sussex lists 3.

Comparison set: every registered care home in West Sussex, CQC data for Oct 2026.

Other care homes close by

Guides for families

Recently rated care homes near Bognor Regis

Frequently asked about The Thatched House

How many residents can The Thatched House take?
The Thatched House is registered for up to 20 residents. Ask about current vacancies and whether rooms have en-suite facilities.
Who is the registered provider for The Thatched House?
The Thatched House is run by Drs Care Limited, the registered provider on the CQC register.
How much does care from The Thatched House cost?
The Thatched House hasn't shared a price list with us. Residential care home typically costs £1,100–£1,600 a week (typical 2026 prices in West Sussex). A written quote should spell out weekend, bank holiday and short-notice rates.
Is The Thatched House rated well for safety?
CQC rates five key questions. For The Thatched House: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led tend to say most about day-to-day reliability.
What type of care does The Thatched House provide?
Its CQC registration covers residential homes. Ask The Thatched House how it would adapt if needs increase.
Where is The Thatched House?
It is at 32 Aldwick Avenue, Bognor Regis, PO21 3AQ.
Is The Thatched House a registered provider?
Yes: CQC lists it as a care home under location ID 1-1846621813 and was rated Good overall in August 2025.
Is The Thatched House registered for dementia care?
Yes, it is registered for dementia. Worth asking: how many staff are trained, and how routines are kept consistent.
How recent is The Thatched House's CQC rating?
4 August 2025 is when the current rating was published, 1 year ago. Check what has changed since, such as the manager or staffing.

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The Thatched House: rated Good by CQC, on The Care Panel

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