Care home · Beccles
The White House
Typical fee here £1,350–£1,650 a week Estimate
Free · 2 minutes · No obligation · Families helped this month: 4
Illustrative photo, not of The White House- Address
- Ashmans Road, Beccles, NR34 9NS
- Run by
- Healthcare Homes Group Limited (29 services)
- Type of provider
- Independent (private company)
- Service
- Residential care home
- Beds
- 33 (registered with CQC)
- Nursing care
- No, residential care only (CQC registration)
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- December 2010 (15 years)
- Part of
- Healthcare Homes
- Registered manager
- Elena Crozier
- Company check
- Active, trading since 2005 (21 years), accounts up to date (Companies House 05507277)
- Last CQC check
- 22 Jan 2021
- Typical fees Estimated
- £1,350–£1,650 a week for residential care (dementia). Estimate only, from published local rates. How we estimate
Regulated activities on its registration: Accommodation for persons who require nursing or personal care
More in Beccles: Care homes in Beccles (6) · Care homes for dementia care in Beccles · Care homes for elderly care in Beccles
Full report at cqc.org.uk · CQC location ID 1-121919998
An overview of The White House
Registered with CQC as a residential care home, The White House is based in Beccles, run by Healthcare Homes Group Limited. It supports older people, with registered specialisms in dementia.
Its latest CQC rating is Good overall (April 2019). It is one of 6 CQC-registered care homes in and around Beccles; 3 of those are rated Good or Outstanding.
Specialisms
From the CQC register; ask how each need is met in practice.
Strengths and weak spots in the ratings
The White House has an even profile: Safe, Effective, Caring, Responsive and Well-led are each rated Good.
For leadership (Well-led), it shares its Good rating with 107 of the 168 other care homes in Suffolk that CQC has rated.
Past CQC ratings
- Aug 2016
- Sep 2016
- Mar 2017
- Feb 2018
- Apr 2019
- Jan 2021
- Today Rating 7 years old
CQC rating timeline for this address. The latest rating is lower than the one before.
CQC documents
- CQC inspection report 22 January 2021
- CQC inspection report 5 April 2019
- CQC inspection report 27 February 2018
- CQC inspection report 23 March 2017
- CQC inspection report 28 September 2016
- CQC inspection report 23 August 2016
The kitchen's hygiene score
The kitchen has a food hygiene rating of 5 (very good), from an inspection on 17 August 2026 by East Suffolk. Try to visit at a mealtime: it shows how food, choice and help with eating work in practice.
From the Food Standards Agency (listed as "The White House"). Open Government Licence.
Map and area details
- Ward
- Beccles & Worlingham
- Council
- Suffolk County Council · paying for care
- Parliamentary constituency
- Lowestoft
- NHS integrated care board
- NHS Norfolk and Suffolk Integrated Care Board
- Area classification
- Urban · further from a major town or city
- Neighbourhood deprivation
- Among the 50% least deprived areas in England
- Postcode district
- Care homes in NR34 (7)
View on OpenStreetMap · Directions · Map data: OpenStreetMap contributors
Close by
- Bus stop 60 m (1 min walk) · 26 stops within 600 m
- Railway station Beccles, 1.0 km (13 min walk)
- GP surgery Beccles Medical Centre, 260 m (3 min walk)
- Pharmacy Beccles Pharmacy, 240 m (3 min walk)
- Shop Welcome, 680 m (9 min walk)
- Park Beccles Community Woodland Project, 320 m (4 min walk)
- Café Spindler's, 540 m (7 min walk)
- Place of worship St Benet's Minster, 210 m (3 min walk)
- Library Beccles Library, 630 m (8 min walk)
Straight-line distances to the nearest of each, from OpenStreetMap (© OpenStreetMap contributors, ODbL). Walking routes are longer; check for hills and crossings if you plan to take a relative out.
Ward, NHS area and deprivation from ONS and NHS postcode data (postcodes.io, Open Government Licence).
What inspectors found
- There were 26 people living at the service when we visited.
- Procedures were in place to prevent the transmission of infection to and from visitors.
- Staff complied with the requirement to use Personal Protective Equipment (PPE) and had supported people so that they also understood the need for this.
- Whole home testing was carried out and the provider kept other information to make sure that staff were safe to return to work.
Inspected 27 November 2020; report published 22 January 2021. Quoted from the CQC report summary, Open Government Licence. Read the full report.
Who runs it
The White House is run by Healthcare Homes Group Limited (company 05507277), incorporated in 2005, 5 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 3 active directors and there is no insolvency history.
Its registered business activity is nursing care.
Healthcare Homes Group Limited runs 29 CQC-registered services across 6 council areas; 25 of the 29 with a rating are Good or Outstanding (86%), against 83% for the same mix of services across England.
11 of its services are in Suffolk.
It trades under the Healthcare Homes brand, which covers 54 services run by 8 registered providers.
Track record
Registered in December 2010, it has 15 years on the CQC register.
CQC has published 6 overall ratings for it (2016–2021), starting at Inadequate and improving to Inspected but not rated.
No new overall rating has been published for 7 years. CQC re-inspects based on risk, so an old rating is not a bad sign in itself, but staff and management may have changed.
Reports on record: 6, with the most recent dated 22 January 2021.
Costs to expect
We estimate The White House at £1,350–£1,650 a week for residential care (dementia), based on published prices in the region. Over a year that is roughly £70k–£86k.
Ask what notice is given before a fee increase and what triggers one.
Suffolk Council can help with costs for people with savings under £23,250, starting with a free assessment.
Choice nearby
There are 5 other care homes within 3 miles, 2 of them rated Good or Outstanding; the nearest is Dell House, under 0.5 miles away.
Every one of the 15 nearest rated care homes has a more recent rating than this one, so ask what has changed since its inspection.
It sits in Beccles & Worlingham ward, classed by ONS as urban (further from a major town or city), among the 50% least deprived neighbourhoods in England. NHS services here are planned by NHS Norfolk and Suffolk ICB.
Within about a 10-minute walk there is a GP surgery (3 min), a pharmacy (3 min), a shop (9 min), a park (4 min), a café (7 min) and a bus stop (1 min), which matters for residents who can go out and for visiting family.
Ratings for safety, care and leadership
- Safe132 of 169 in Suffolk
- Effective149 of 169 in Suffolk
- Caring142 of 169 in Suffolk
- Responsive134 of 169 in Suffolk
- Well-led108 of 169 in Suffolk
As rated by CQC, published 5 April 2019. Under each rating: how many care homes in Suffolk share it.
Family reviews
No reviews yet. If you or a relative have used this care home, your review helps other families choose.
Each review is tied to a verified email. We publish both good and bad, and providers may respond but not delete. How reviews work.
Frequently asked about The White House
- How recent is The White House's CQC rating?
- 5 April 2019 is when the current rating was published, 7 years ago. Check what has changed since, such as the manager or staffing.
- Can The White House care for someone with dementia?
- Its registration includes dementia. Useful questions: how many staff hold dementia training, and how is a bad day handled?
- What type of care does The White House provide?
- Registration for The White House covers: residential homes. Check which of these it offers today.
- Is The White House a registered provider?
- Yes: CQC lists it as a care home under location ID 1-121919998 and was rated Good overall in April 2019.
- What is The White House's address?
- It is at Ashmans Road, Beccles, NR34 9NS.
- How is The White House rated for safety and leadership?
- CQC rates five key questions. For The White House: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led tend to say most about day-to-day reliability.
- What are The White House's fees?
- The White House's prices aren't on our site yet. Residential care home typically costs £1,455 a week (average 2026 self-funder fees in East of England). Ask for a written quote that includes weekend and bank holiday rates.
- Who is the registered provider for The White House?
- Healthcare Homes Group Limited is the registered provider for The White House.
- How many residents can The White House take?
- CQC capacity for The White House: 33 beds. Ask about current availability and room facilities.
Care homes in neighbouring towns
In Suffolk
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