Care home · Chorleywood

Thorpedale

Rated Requires improvement by CQC Rating published 11 January 2023 Rating 3 years old

Typical fee here £1,310–£1,600 a week Estimate

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A carer talking with a resident in a care home room Illustrative photo, not of Thorpedale
Address
Station Approach, Homefield Road, Chorleywood, WD3 5QJ
Type of provider
Charity (registered charity 1004431)
Service
Residential care home
Beds
7 (registered with CQC)
Nursing care
No, residential care only (CQC registration)
Dementia
Not listed as a specialism with CQC; ask the provider
Registered with CQC
January 2011 (15 years)
Registered manager
Lorrain Deborah Barratt
Company check
Active, trading since 1991 (35 years), accounts up to date (Companies House 02636705)
Last CQC check
11 Jan 2023
Typical fees Estimated
£1,310–£1,600 a week for residential care. Estimated from prices published locally; not a quote. How we estimate

CQC regulated activities: Accommodation for persons who require nursing or personal care

Read the full CQC inspection report · CQC location ID 1-108828308

About Thorpedale

Thorpedale is a CQC-registered residential care home in Chorleywood, run by Watford And District Mencap Society. Its registered specialisms include learning disabilities.

At its most recent rating, CQC judged it Requires improvement overall (January 2023). Safe and Well-led were rated Requires improvement. It is one of 7 CQC-registered care homes in and around Chorleywood; 3 of those are rated Good or Outstanding.

The registered provider

Thorpedale is run by Watford And District Mencap Society (company 02636705), incorporated in 1991, 19 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 10 active directors and there is no insolvency history.

Its registered business activity is care for people with learning disabilities, mental health problems or substance misuse and social work without accommodation for older and disabled people (which includes home care).

Watford And District Mencap Society runs 4 CQC-registered services; 2 of the 4 with a rating are Good or Outstanding (50%), against 84% for the same mix of services across England.

All 4 are in Hertfordshire, so it is a local operator rather than a national chain.

Each area CQC checks

  • SafeRequires improvement54 of 219 in Hertfordshire
  • EffectiveGood193 of 218 in Hertfordshire
  • CaringGood194 of 218 in Hertfordshire
  • ResponsiveGood182 of 217 in Hertfordshire
  • Well-ledRequires improvement59 of 219 in Hertfordshire

CQC key question ratings, published 11 January 2023. Under each rating: how many care homes in Hertfordshire share it.

Rating history

  1. Apr 2016 Requires improvement
  2. Sep 2017 Good
  3. Jan 2023 Requires improvement
  4. Today Rating 3 years old

The location's rating record from CQC, from first to latest. The latest rating is lower than the one before.

Inspection reports to read

Location and local area

Ward
Chorleywood North & Sarratt
Parliamentary constituency
South West Hertfordshire
Local NHS (ICB)
NHS Central East Integrated Care Board
Type of area
Urban · nearer to a major town or city
Neighbourhood deprivation
Among the 10% least deprived areas in England
Postcode district
Care homes in WD3 (13)

Larger map · Get directions · © OpenStreetMap contributors

Close by

  • Bus stop 100 m (1 min walk) · 11 stops within 600 m
  • GP surgery Chorleywood Health Centre, 220 m (3 min walk)
  • Pharmacy Parade Pharmacy, 240 m (3 min walk)
  • Shop Your Coop Food, 300 m (4 min walk)
  • Café treatz, 220 m (3 min walk)
  • Place of worship St John Fisher, 370 m (5 min walk)
  • Library Chorleywood Community Library, 380 m (5 min walk)

Nearest of each type, measured in a straight line using OpenStreetMap (© OpenStreetMap contributors, ODbL). If a resident uses a wheelchair or frame, check the route itself.

Geography: ONS and NHS lookups (postcodes.io), Open Government Licence.

Budgeting for this home

We estimate Thorpedale at £1,310–£1,600 a week for residential care, based on published prices in the region. Over a year that is roughly £68k–£83k.

Get the extras in writing: items such as hairdressing and outings are usually charged on top.

If savings are under the upper limit (£23,250 in England), Hertfordshire Council may pay part of the cost after a free care needs assessment.

Reading Thorpedale's CQC ratings

For Thorpedale, Safe and Well-led are rated below Good; 3 other areas are Good.

Across Hertfordshire, 54 of 219 rated care homes are Requires improvement for Safe (25%), while 59 of 219 rated care homes are Requires improvement for Well-led (27%).

The Safe and Well-led findings are the part of the report to read closely; ask the manager what has been put right.

How it fits locally

There are 18 other care homes within 3 miles, 12 of them rated Good or Outstanding; the nearest is Chorleywood Beaumont, 0.6 miles away.

9 of the 22 nearest rated care homes have a more recent rating than this one.

It sits in Chorleywood North & Sarratt ward, classed by ONS as urban (nearer to a major town or city), among the 10% least deprived neighbourhoods in England. NHS services here are planned by NHS Central East ICB.

Within about a 10-minute walk there is a GP surgery (3 min), a pharmacy (3 min), a shop (4 min), a café (3 min) and a bus stop (1 min), which matters for residents who can go out and for visiting family.

The inspection, summarised

  • Right Support The care plans and risk assessments did not always focus on people's aspirations and did not highlight some key risks for people.
  • Staff supported people with their medicines in a way that promoted their independence and achieved the best possible health outcome.
  • People were in the main supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
  • However, further development was required with clearly documenting any day to day decisions where people did not have capacity.

Inspected 14 November 2022; report published 11 January 2023. In CQC's words, from its published findings (Open Government Licence). Read the full report.

History with CQC

CQC registration dates from January 2011, so the service has been operating for around 15 years under its current registration.

CQC has published 3 overall ratings for it (2016–2023), starting at Requires improvement; it has gone up 1 and down 1 time, and is now Requires improvement.

It has gone 3 years without a new overall rating. CQC schedules inspections by risk, so this is not a bad sign in itself, though leadership may have moved on.

CQC lists 6 reports for this location, the latest dated 11 January 2023.

Who the service is registered for

  • Learning disabilities

As listed with the regulator.

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Frequently asked about Thorpedale

How big is Thorpedale?
Thorpedale is registered for up to 7 residents. Ask about current vacancies and whether rooms have en-suite facilities.
Who runs Thorpedale?
CQC lists Watford And District Mencap Society as the provider responsible for Thorpedale.
What are Thorpedale's fees?
Thorpedale hasn't shared a price list with us. Residential care home typically costs £1,455 a week (average 2026 self-funder fees in East of England). A written quote should spell out weekend, bank holiday and short-notice rates.
How did Thorpedale score on each CQC key question?
By key question, CQC gave: Safe: Requires improvement; Effective: Good; Caring: Good; Responsive: Good; Well-led: Requires improvement. Safe and Well-led tend to say most about day-to-day reliability.
What kind of care can Thorpedale offer?
CQC lists Thorpedale under: residential homes. Check which of these it is actively providing now.
What is Thorpedale's address?
It is at Station Approach, Homefield Road, Chorleywood, WD3 5QJ.
Is Thorpedale regulated by the Care Quality Commission?
Yes. Thorpedale is registered with the Care Quality Commission as a care home (location ID 1-108828308) and was rated Requires improvement overall in January 2023.
Can Thorpedale care for someone with dementia?
Not as a registered specialism. Some services still support people with mild dementia, so ask.
When was Thorpedale last inspected?
The rating now shown was published on 11 January 2023, 3 years ago. Ask what has changed since then, for example in management or staffing.

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