Care home · Heathfield
Tinkers Hatch
Typical fee here £1,400–£1,710 a week Estimate
Free · 2 minutes · No obligation · 34,334 registered providers compared
Illustrative photo, not of Tinkers Hatch- Address
- New Pond Hill Cross In hand, Heathfield, TN21 0LX
- Run by
- Tinkers Hatch Limited
- Type of provider
- Independent (private company)
- Service
- Residential care home
- Beds
- 32 (registered with CQC)
- Nursing care
- No, residential care only (CQC registration)
- Dementia
- Not listed as a specialism with CQC; ask the provider
- Registered with CQC
- January 2011 (15 years)
- Registered manager
- Dean Stuart Webber Rebecca Vine
- Company check
- Active, trading since 2006 (20 years), accounts up to date (Companies House 05894476)
- Last CQC check
- 3 Aug 2022
- Typical fees Estimated
- £1,400–£1,710 a week for residential care. Our estimate from published local prices, not a quote. How we estimate
CQC regulated activities: Accommodation for persons who require nursing or personal care
More in Heathfield: Care homes in Heathfield (5) · Care homes for elderly care in Heathfield
Full report at cqc.org.uk · CQC location ID 1-122139191
About Tinkers Hatch
Tinkers Hatch in Heathfield is registered with the Care Quality Commission as a residential care home, run by Tinkers Hatch Limited. The service is registered to support adults of all ages and lists physical disabilities and learning disabilities among its specialisms.
CQC rated it Requires improvement overall (August 2022). Safe, Effective, Responsive and Well-led were rated Requires improvement. It is one of 5 CQC-registered care homes in and around Heathfield; 3 of those are rated Good or Outstanding.
CQC ratings, area by area
- Safe31 of 261 in East Sussex
- Effective13 of 261 in East Sussex
- Caring253 of 261 in East Sussex
- Responsive14 of 261 in East Sussex
- Well-led84 of 261 in East Sussex
Ratings from CQC's most recent report, published 3 August 2022. Under each rating: how many care homes in East Sussex share it.
The local picture
There are 5 other care homes within 3 miles, 4 of them rated Good or Outstanding; the nearest is Heffle Court, 1.0 miles away.
It is registered for needs that fewer services nearby cover: physical disabilities (7 of the nearest 25).
11 of the 22 nearest rated care homes have a more recent rating than this one.
It sits in Framfield & Cross-in-Hand ward, classed by ONS as urban (nearer to a major town or city), among the 30% least deprived neighbourhoods in England. NHS services here are planned by NHS Surrey and Sussex ICB.
What it may cost
We estimate Tinkers Hatch at £1,400–£1,710 a week for residential care, based on published prices in the region. Over a year that is roughly £73k–£89k.
Check what the weekly fee leaves out; hairdressing, chiropody, trips and newspapers are common extras.
People with savings under £23,250 may get help from East Sussex Council after a needs and financial assessment.
What CQC's inspectors reported
- Based on our review of safe, effective responsive and well-led the service was not able to demonstrate how they were meeting some of the underpinning principles of Right Support, Right Care, Right Culture.
- Right Support Tinkers Hatch is a large care home with a separate cottage for five people and two units which each accommodate one person.
- There was also a day centre which people attended for respite.
- People living at the home also used the day centre to engage in activities.
Inspected 13 June 2022; report published 3 August 2022; supporting 22 people at the time. Taken from CQC's own findings (Open Government Licence). Read the full report.
How long it has been running
Tinkers Hatch has been registered with CQC since January 2011, about 15 years.
CQC has published 6 overall ratings for it (2015–2022), starting at Good and falling to Requires improvement.
The rating is 4 years old. CQC decides when to return based on risk, so age alone is not a warning sign; still, ask who the manager is now.
There are 6 CQC reports on file for this address; the newest is from 3 August 2022.
Ratings over time
- Sep 2015
- Dec 2017
- Jan 2019
- Jan 2020
- Feb 2021
- Aug 2022
- Today Rating 4 years old
Every overall rating on record for this location, earliest first. The latest rating is an improvement on the one before.
Inspection reports to read
- CQC inspection report 3 August 2022
- CQC inspection report 23 February 2021
- CQC inspection report 25 January 2020
- CQC inspection report 17 January 2019
- CQC inspection report 7 December 2017
- CQC inspection report 9 September 2015
Kitchen hygiene rating
The kitchen has a food hygiene rating of 5 (very good), from an inspection on 14 July 2025 by Wealden. Food is a big part of daily life in a home, so ask about menus, choice and mealtimes.
From the Food Standards Agency (listed as "Tinkers Hatch Residential Home"). Open Government Licence.
Map and area details
- Ward
- Framfield & Cross-in-Hand
- Parliamentary constituency
- Sussex Weald
- NHS area (integrated care board)
- NHS Surrey and Sussex Integrated Care Board
- ONS area type
- Urban (nearer to a major town or city)
- Neighbourhood deprivation
- Among the 30% least deprived areas in England
- Postcode district
- Care homes in TN21 (6)
Open the full map · Plan a journey · © OpenStreetMap contributors
Close by
- GP surgery The Firs Surgery, 680 m (9 min walk)
- Pharmacy Procter Heath Care, 1.3 km (16 min walk)
- Shop Budgens, 1.1 km (14 min walk)
- Park Jubilee Park, 810 m (10 min walk)
- Place of worship St Bartholomew, 640 m (8 min walk)
- Library Heathfield Library, 1.5 km (18 min walk)
Map data © OpenStreetMap contributors (ODbL). These are direct-line distances, so real walking routes, and times, will be longer.
Local area facts: ONS and NHS geography via postcodes.io, Open Government Licence.
Ownership and company checks
Tinkers Hatch is run by Tinkers Hatch Limited (company 05894476), incorporated in 2006, 4 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 3 active directors and there is no insolvency history.
Its registered business activity is residential care for older and disabled people.
Registered specialisms
Taken from its CQC registration.
What the ratings tell you
Looking at the five areas: Safe, Effective, Responsive and Well-led are rated below Good; 1 other area is Good.
Across East Sussex, 31 of 261 rated care homes are Requires improvement for Safe (12%), while 13 of 261 rated care homes are Requires improvement for Effective (5%), while 14 of 261 rated care homes are Requires improvement for Responsive (5%), while 84 of 261 rated care homes are Requires improvement for Well-led (32%).
If you are considering it, read the Safe, Effective, Responsive and Well-led section of the report first and ask what has changed since the inspection.
Family reviews
No family has reviewed Tinkers Hatch on The Care Panel so far.
Reviews come from people who used the service or their families, verified by email. They sit alongside, not instead of, CQC ratings, and providers cannot take them down. How reviews work.
Quick answers about Tinkers Hatch
- Can Tinkers Hatch care for someone with dementia?
- No dementia specialism is recorded with CQC. Ask the provider directly if this is likely to matter.
- When did CQC last rate Tinkers Hatch?
- Its current CQC rating dates from 3 August 2022, 4 years ago. Ratings can be several years old; ask what has changed since, such as a new manager.
- What is Tinkers Hatch's address?
- It is at New Pond Hill Cross In hand, Heathfield, TN21 0LX.
- Is Tinkers Hatch registered with CQC?
- Registered, yes: location 1-122139191 on the Care Quality Commission register, listed as a care home and was rated Requires improvement overall in August 2022.
- What kind of care can Tinkers Hatch offer?
- Registration for Tinkers Hatch covers: residential homes. Check which of these it offers today.
- How much does Tinkers Hatch charge?
- Tinkers Hatch hasn't shared a price list with us. Residential care home typically costs £1,555 a week (average 2026 self-funder fees in South East). Ask for written prices covering weekends, bank holidays and any travel or set-up charges.
- How is Tinkers Hatch rated for safety and leadership?
- The five CQC areas: Safe: Requires improvement; Effective: Requires improvement; Caring: Good; Responsive: Requires improvement; Well-led: Requires improvement. Safe and Well-led are the two to read first in the report.
- How big is Tinkers Hatch?
- CQC registers Tinkers Hatch for 32 residents; ask about vacancies, room sizes and en-suite bathrooms.
- Who runs Tinkers Hatch?
- On CQC's register the provider is Tinkers Hatch Limited.
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Register data from the Care Quality Commission, refreshed Oct 2026, used under the Open Government Licence v3.0. Provider-written text is labelled as such. We are an independent directory, not a care provider.