Care home · Wells

Torrwood Care Centre

Rated Good by CQC Rating published 2 September 2021 Rating 5 years old
Rated 5 years ago. CQC's last published rating for this service is from September 2021. Ask what has changed since, such as the manager or the number of people they support.
An older couple playing a stacking game at a table Illustrative photo, not of Torrwood Care Centre
Address
Gilbert Scott Road, South Horrington Village, Wells, BA5 3FB
Run by
Methodist Homes (92 services)
Service
Nursing home
Beds
82 (registered with CQC)
Registered with CQC
November 2011 (14 years)
Part of
Methodist Homes
Registered manager
Beverley Francis Davies
Company check
Active, trading since 2000 (26 years), accounts up to date (Companies House 04043124)
Last CQC check
2 Sep 2021
Typical fees Estimated
£1,600–£1,950 a week for nursing care (dementia). Our figure, worked out from published prices in the region (MHA homes publish prices a little above their area average); the real price may differ. How we estimate

Registered activities: Accommodation for persons who require nursing or personal care · Treatment of disease, disorder or injury

See this service on the CQC website · CQC location ID 1-312174347

Torrwood Care Centre at a glance

Torrwood Care Centre in Wells is registered with the Care Quality Commission as a nursing home, run by Methodist Homes. The service is registered to support adults of all ages and lists dementia among its specialisms.

CQC rated it Good overall (September 2021). It is one of 7 CQC-registered care homes in and around Wells; 4 of those are rated Good or Outstanding.

Who the service is registered for

From the CQC register; ask how each need is met in practice.

Choice nearby

There are 5 other care homes within 3 miles, 3 of them rated Good or Outstanding; the nearest is Crandon Springs Care Home, 2.0 miles away.

15 of the 22 nearest rated care homes have a more recent rating than this one.

It sits in Mendip Hills ward, classed by ONS as urban (further from a major town or city), among the 40% least deprived neighbourhoods in England. NHS services here are planned by NHS Somerset ICB.

Reading Torrwood Care Centre's CQC ratings

All five areas CQC looks at are rated Good for Torrwood Care Centre: no single area stands out above or below the rest.

For leadership (Well-led), it shares its Good rating with 155 of the 185 other care homes in Somerset that CQC has rated.

Costs to expect

We estimate Torrwood Care Centre at £1,600–£1,950 a week for nursing care (dementia), based on published prices in the region (MHA homes publish prices a little above their area average). Over a year that is roughly £83k–£101k.

NHS-funded nursing care covers part of the nursing cost for eligible residents and is paid directly to the home.

With savings below £23,250, Somerset Council may contribute once it has carried out a free needs assessment.

Safe, effective, caring, responsive, well-led

  • SafeGood162 of 186 in Somerset
  • EffectiveGood171 of 186 in Somerset
  • CaringGood171 of 186 in Somerset
  • ResponsiveGood164 of 186 in Somerset
  • Well-ledGood156 of 186 in Somerset

CQC key question ratings, published 2 September 2021. Under each rating: how many care homes in Somerset share it.

Key points from CQC's visit

  • At our last inspection we found that the service did not always obtain consent in the correct way.
  • People were not always protected from risks and governance systems did not always identify and mitigate risks.
  • People we spoke with were positive about living at the home.
  • They told us they felt safe and well-looked after by the staff team.

Inspected 17 August 2021; report published 2 September 2021; supporting 76 people at the time. In CQC's words, from its published findings (Open Government Licence). Read the full report.

Track record

Torrwood Care Centre has been registered with CQC since November 2011, about 14 years.

CQC has published 4 overall ratings for it (2015–2021), starting at Requires improvement; it has gone up 2 and down 1 time, and is now Good.

It has gone 5 years without a new overall rating. CQC schedules inspections by risk, so this is not a bad sign in itself, though leadership may have moved on.

6 reports have been published for this location, most recently on 2 September 2021.

The registered provider

Torrwood Care Centre is run by Methodist Homes (company 04043124), incorporated in 2000, 11 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 12 active directors and there is no insolvency history.

Its registered business activity is nursing care.

Methodist Homes runs 92 CQC-registered services across 60 council areas; 82 of the 92 with a rating are Good or Outstanding (89%), against 84% for the same mix of services across England.

It trades under the Methodist Homes brand, which covers 92 services run by 1 registered provider.

Earlier inspections

  1. Nov 2015 Requires improvement
  2. Mar 2017 Good
  3. Nov 2019 Requires improvement
  4. Sep 2021 Good
  5. Today Rating 5 years old

Overall ratings CQC has published for this location, oldest first. The latest rating is an improvement on the one before.

CQC reports

Council food inspection

5/5

The kitchen has a food hygiene rating of 5 (very good), from an inspection on 9 December 2025 by Somerset. Meals matter in a care home: ask to see a menu and whether residents can choose.

From the Food Standards Agency (listed as "Torrwood Care Centre"). Open Government Licence.

Location and local area

Ward
Mendip Hills
Parliamentary constituency
Wells and Mendip Hills
NHS area (integrated care board)
NHS Somerset Integrated Care Board
Setting
Urban (further from a major town or city)
Neighbourhood deprivation
Among the 40% least deprived areas in England
Postcode district
Care homes in BA5 (8)

See the wider area · Directions · OpenStreetMap (ODbL)

Ward, NHS area and deprivation from ONS and NHS postcode data (postcodes.io, Open Government Licence).

Family reviews

No family has reviewed Torrwood Care Centre on The Care Panel so far.

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What families ask about Torrwood Care Centre

What is Torrwood Care Centre's address?
It is at Gilbert Scott Road, South Horrington Village, Wells, BA5 3FB.
Is Torrwood Care Centre regulated by the Care Quality Commission?
It is. The CQC register records Torrwood Care Centre as a care home, location ID 1-312174347 and was rated Good overall in September 2021.
What type of care does Torrwood Care Centre provide?
Torrwood Care Centre is registered with CQC for: nursing homes. Ask the provider which needs it can meet now and as needs change.
Can Torrwood Care Centre care for someone with dementia?
Dementia is listed on its CQC registration. Ask what dementia training staff have and how they handle distress or refusals.
When did CQC last rate Torrwood Care Centre?
CQC published the current rating on 2 September 2021, 5 years ago. Older ratings are common, so ask about changes since.
How big is Torrwood Care Centre?
CQC registers Torrwood Care Centre for 82 residents; ask about vacancies, room sizes and en-suite bathrooms.
Who is the registered provider for Torrwood Care Centre?
Methodist Homes is the registered provider for Torrwood Care Centre.
What are Torrwood Care Centre's fees?
We don't have published prices from Torrwood Care Centre yet. Residential care home typically costs £1,349 a week (average 2026 self-funder fees in South West). Ask for a written quote that includes weekend and bank holiday rates.
How did Torrwood Care Centre score on each CQC key question?
By key question, CQC gave: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led tend to say most about day-to-day reliability.

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In Somerset

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Torrwood Care Centre: rated Good by CQC, on The Care Panel

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