Care home · High Wycombe

Totteridge House

Rated Requires improvement by CQC Rating published 4 November 2022 Rating 3 years old
Residents relaxing in a care home sitting room Illustrative photo, not of Totteridge House
Address
310 Totteridge Road, High Wycombe, HP13 7LW
Run by
Liaise (London) Limited (9 services)
Type of provider
Independent (private company)
Service
Residential care home
Beds
7 (registered with CQC)
Nursing care
No, residential care only (CQC registration)
Dementia
Not listed as a specialism with CQC; ask the provider
Registered with CQC
November 2015 (10 years)
Part of
Liaise
Registered manager
Angela Spafford
Company check
Active, trading since 2007 (19 years), accounts up to date (Companies House 06259354)
Last CQC check
4 Nov 2022
Typical fees Estimated
£1,400–£1,710 a week for residential care. Our estimate from published local prices, not a quote. How we estimate

Registered to provide: Accommodation for persons who require nursing or personal care

Open CQC's full report · CQC location ID 1-2295999625

An overview of Totteridge House

Totteridge House in High Wycombe is registered with the Care Quality Commission as a residential care home, run by Liaise (London) Limited. The service is registered to support adults under 65 and lists physical disabilities, learning disabilities, mental health conditions and sight or hearing loss among its specialisms.

CQC rated it Requires improvement overall (November 2022). Safe and Well-led were rated Requires improvement. It is one of 12 CQC-registered care homes in and around High Wycombe; 8 of those are rated Good or Outstanding.

Key points from CQC's visit

  • Relatives were happy with the care their family members received.
  • Auditing and monitoring of the service was taking place however, the audits had not identified the shortfalls we found in record management or that sufficient staff were not provided at night-time to provide people with the level of support outlined in their PEEP's.
  • Some risks to people were identified and mitigated.
  • Staff were aware of people's risks and how best to support them.

Inspected 21 September 2022; report published 4 November 2022. Source: CQC's published findings, reused under the Open Government Licence. Read the full report.

Who the service is registered for

From the CQC register; ask how each need is met in practice.

Reading Totteridge House's CQC ratings

Area by area, Safe and Well-led are rated below Good; 3 other areas are Good.

Across Buckinghamshire, 31 of 119 rated care homes are Requires improvement for Safe (26%), while 33 of 119 rated care homes are Requires improvement for Well-led (28%).

If you are considering it, read the Safe and Well-led section of the report first and ask what has changed since the inspection.

Ratings for safety, care and leadership

  • SafeRequires improvement31 of 119 in Buckinghamshire
  • EffectiveGood99 of 119 in Buckinghamshire
  • CaringGood108 of 119 in Buckinghamshire
  • ResponsiveGood102 of 119 in Buckinghamshire
  • Well-ledRequires improvement33 of 119 in Buckinghamshire

As rated by CQC, published 4 November 2022. Under each rating: how many care homes in Buckinghamshire share it.

The local picture

There are 17 other care homes within 3 miles, 13 of them rated Good or Outstanding; the nearest is Maria Residential Home, 0.6 miles away.

It is registered for needs that fewer services nearby cover: mental health conditions (6 of the nearest 25).

8 of the 23 nearest rated care homes have a more recent rating than this one.

It sits in Totteridge & Bowerdean ward, classed by ONS as urban (nearer to a major town or city), among the 20% least deprived neighbourhoods in England. NHS services here are planned by NHS Thames Valley ICB.

Within about a 10-minute walk there is a GP surgery (3 min), a pharmacy (5 min), a shop (2 min), a park (5 min) and a bus stop (3 min), which matters for residents who can go out and for visiting family.

What it may cost

We estimate Totteridge House at £1,400–£1,710 a week for residential care, based on published prices in the region. Over a year that is roughly £73k–£89k.

Ask what notice is given before a fee increase and what triggers one.

People with savings under £23,250 may get help from Buckinghamshire Council after a needs and financial assessment.

How long it has been running

CQC registration dates from November 2015, so the service has been operating for around 10 years under its current registration.

CQC has published 3 overall ratings for it (2017–2022), starting at Requires improvement; it has gone up 1 and down 1 time, and is now Requires improvement.

At 3 years old, the rating may not reflect the current team. CQC prioritises higher-risk services, so ask about recent changes rather than assuming the worst.

Reports on record: 3, with the most recent dated 4 November 2022.

The registered provider

Totteridge House is run by Liaise (london) Limited (company 06259354), incorporated in 2007, 8 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.

Its registered business activity is care for people with learning disabilities, mental health problems or substance misuse.

Liaise (London) Limited runs 9 CQC-registered services across 7 council areas; 5 of the 9 with a rating are Good or Outstanding (56%), against 83% for the same mix of services across England.

It trades under the Liaise brand, which covers 35 services run by 4 registered providers.

Earlier inspections

  1. Jun 2017 Requires improvement
  2. May 2018 Good
  3. Nov 2022 Requires improvement
  4. Today Rating 3 years old

Every overall rating on record for this location, earliest first. The latest rating is lower than the one before.

CQC reports

Food hygiene

5/5

The kitchen has a food hygiene rating of 5 (very good), from an inspection on 17 August 2022 by Buckinghamshire. Food is a big part of daily life in a home, so ask about menus, choice and mealtimes.

From the Food Standards Agency (listed as "Totteridge House"). Open Government Licence.

The neighbourhood

Ward
Totteridge & Bowerdean
Parliamentary constituency
Wycombe
NHS planning area
NHS Thames Valley Integrated Care Board
Type of area
Urban: nearer to a major town or city
Neighbourhood deprivation
Among the 20% least deprived areas in England
Postcode district
Care homes in HP13 (6)

See the wider area · Get directions · Map data: OpenStreetMap contributors

Local amenities

  • Bus stop 220 m (3 min walk) · 9 stops within 600 m
  • Railway station High Wycombe, 1.4 km (18 min walk)
  • GP surgery Kingswood Surgery, 250 m (3 min walk)
  • Pharmacy Rowlands Pharmacy, 370 m (5 min walk)
  • Shop Tesco Express, 160 m (2 min walk)
  • Park 410 m (5 min walk)
  • Place of worship St Wulstans Catholic Church, 250 m (3 min walk)
  • Library Micklefield Library, 1.1 km (13 min walk)

Nearest of each type, measured in a straight line using OpenStreetMap (© OpenStreetMap contributors, ODbL). If a resident uses a wheelchair or frame, check the route itself.

Local area facts: ONS and NHS geography via postcodes.io, Open Government Licence.

Family reviews

No family has reviewed Totteridge House on The Care Panel so far.

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Compared with other care homes locally

  • Rated Requires improvement. Across Buckinghamshire, 74% of the 119 rated care homes are Good or Outstanding and 5 are Outstanding.
  • Its rating (November 2022) is more recent than 58% of care home ratings in Buckinghamshire.
  • With 7 beds it is smaller than 77% of care homes in Buckinghamshire, where the typical home has 31.
  • Registered with CQC in 2015: it has been registered longer than 45% of care homes in the area.
  • It lists 5 specialisms with CQC; the typical care home in Buckinghamshire lists 4.
  • Areas CQC rated below Good: Safe (27% of care homes in Buckinghamshire are also rated below Good here); Well-led (29% of care homes in Buckinghamshire are also rated below Good here). Ask the provider what has changed since.

Based on the CQC register for Buckinghamshire as at Oct 2026.

Closest alternatives

Guides for families

Similar care homes near High Wycombe, rated recently

What families ask about Totteridge House

Does Totteridge House support people with dementia?
No dementia specialism is recorded with CQC. Ask the provider directly if this is likely to matter.
When was Totteridge House last inspected?
Its current CQC rating dates from 4 November 2022, 3 years ago. Ratings can be several years old; ask what has changed since, such as a new manager.
What type of care does Totteridge House provide?
Registration for Totteridge House covers: residential homes. Check which of these it offers today.
Where is Totteridge House?
It is at 310 Totteridge Road, High Wycombe, HP13 7LW.
Is Totteridge House a registered provider?
It is. The CQC register records Totteridge House as a care home, location ID 1-2295999625 and was rated Requires improvement overall in November 2022.
What are Totteridge House's fees?
Totteridge House's prices aren't on our site yet. Residential care home typically costs £1,555 a week (average 2026 self-funder fees in South East). A written quote should spell out weekend, bank holiday and short-notice rates.
How did Totteridge House score on each CQC key question?
The five CQC areas: Safe: Requires improvement; Effective: Good; Caring: Good; Responsive: Good; Well-led: Requires improvement. Read Safe and Well-led first; they say most about reliability.
How many beds does Totteridge House have?
Totteridge House has 7 registered places. Ask how many are free now and which rooms have en-suites.
Which provider runs Totteridge House?
The registered provider is Liaise (London) Limited, according to CQC.

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