Care home · Salisbury
Tower View Residential Home
Illustrative photo, not of Tower View Residential Home- Address
- 34 Manor Road, Salisbury, SP1 1JS
- Run by
- Mrs Eileen O'Connor-Marsh (2 services)
- Type of provider
- Independent (owner-run)
- Service
- Residential care home, Rehabilitation (illness/injury)
- Beds
- 3 (registered with CQC)
- Nursing care
- No, residential care only (CQC registration)
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- February 2011 (15 years)
- Registered manager
- Eileen O'Connor-Marsh
- Last CQC check
- 25 Mar 2026
- Typical fees Estimated
- £1,370–£1,680 a week for residential care (dementia). Estimate only, from published local rates. How we estimate
Licensed by CQC for: Accommodation for persons who require nursing or personal care
More in Salisbury: Care homes in Salisbury (27) · Best rated care homes in Salisbury · Care homes for dementia care in Salisbury · Care homes for physical disability care in Salisbury · Care homes for learning disability care in Salisbury
Read the full CQC inspection report · CQC location ID 1-132076252
An overview of Tower View Residential Home
Registered with CQC as a residential care home, Tower View Residential Home is based in Salisbury, run by Mrs Eileen O'Connor-Marsh. It supports adults under 65, with registered specialisms in dementia, physical disabilities, learning disabilities, mental health conditions, sight or hearing loss and drug or alcohol problems.
Its latest CQC rating is Requires improvement overall (March 2026). Effective and Well-led were rated Requires improvement. It is one of 27 CQC-registered care homes in and around Salisbury; 25 of those are rated Good or Outstanding.
Inspection findings in brief
- The inspection was carried out because of the length of time since the last inspection.
- The service is a stepdown service which supported people’s move toward more independent living.
- The provider’s purpose was to support people to develop or relearning some skills to enable them to move on to services where they were able to be more independent.
- Some people said they would like to have more staff around so they could do more things and develop their skills.
Inspected 29 April 2019; report published 16 May 2019. Quoted from the CQC report summary, Open Government Licence. Read the full report.
Who they support
Registration details from CQC.
The company behind Tower View Residential Home
Mrs Eileen O'Connor-Marsh runs 2 CQC-registered services; 1 of the 2 with a rating are Good or Outstanding (50%), against 83% for the same mix of services across England.
All 2 are in Wiltshire, so it is a local operator rather than a national chain.
Costs to expect
We estimate Tower View Residential Home at £1,370–£1,680 a week for residential care (dementia), based on published prices in the region. Over a year that is roughly £71k–£87k.
Check what the weekly fee leaves out; hairdressing, chiropody, trips and newspapers are common extras.
Wiltshire Council can help with costs for people with savings under £23,250, starting with a free assessment.
How its rating has changed
- Aug 2016
- May 2019
- Mar 2026
- Today Rated in the last 12 months
Published CQC ratings in date order. The latest rating is lower than the one before.
Published inspection reports
- CQC inspection report 16 May 2019
- CQC inspection report 9 August 2016
- Inspection report 15 November 2013
- Inspection report 13 November 2012
- Inspection report 9 November 2011
The neighbourhood
- Ward
- Salisbury Milford
- Council
- Wiltshire Council · paying for care
- Parliamentary constituency
- Salisbury
- NHS area (integrated care board)
- NHS Bath and North East Somerset, Swindon and Wiltshire Integrated Care Board
- Setting
- Urban; further from a major town or city
- Neighbourhood deprivation
- Among the 40% least deprived areas in England
- Postcode district
- Care homes in SP1 (19)
Bigger map · Plan a journey · Map © OpenStreetMap contributors
Close by
- Bus stop 60 m (1 min walk) · 31 stops within 600 m
- Railway station Salisbury, 1.4 km (17 min walk)
- GP surgery 3 Swans Surgery, 530 m (7 min walk)
- Pharmacy Well Pharmacy, 540 m (7 min walk)
- Shop The Co-operative Food, 130 m (2 min walk)
- Park Bourne Hill Gardens, 240 m (3 min walk)
- Café Cafe @ farm, 390 m (5 min walk)
- Place of worship St Mark's Church, 340 m (4 min walk)
- Library Salisbury Library, 770 m (10 min walk)
Nearest of each type, measured in a straight line using OpenStreetMap (© OpenStreetMap contributors, ODbL). If a resident uses a wheelchair or frame, check the route itself.
Geography: ONS and NHS lookups (postcodes.io), Open Government Licence.
Safe, effective, caring, responsive, well-led
- Safe126 of 151 in Wiltshire
- Effective11 of 151 in Wiltshire
- Caring142 of 151 in Wiltshire
- Responsive138 of 151 in Wiltshire
- Well-led19 of 151 in Wiltshire
From CQC's latest report, published 25 March 2026. Under each rating: how many care homes in Wiltshire share it.
Choice nearby
Choice is wide here: the 25 nearest other care homes are all within 3 miles, 24 of them rated Good or Outstanding, and the closest is Tower House Residential Home, under 0.5 miles away.
It is registered for needs that fewer services nearby cover: learning disabilities (7 of the nearest 25).
8 of the 25 nearest rated care homes have a more recent rating than this one.
It sits in Salisbury Milford ward, classed by ONS as urban (further from a major town or city), among the 40% least deprived neighbourhoods in England. NHS services here are planned by NHS Bath and North East Somerset, Swindon and Wiltshire ICB.
Within about a 10-minute walk there is a GP surgery (7 min), a pharmacy (7 min), a shop (2 min), a park (3 min), a café (5 min) and a bus stop (1 min), which matters for residents who can go out and for visiting family.
The ratings in context
For Tower View Residential Home, Effective and Well-led are rated below Good; 3 other areas are Good.
Across Wiltshire, 11 of 151 rated care homes are Requires improvement for Effective (7%), while 19 of 151 rated care homes are Requires improvement for Well-led (13%).
The Effective and Well-led findings are the part of the report to read closely; ask the manager what has been put right.
Track record
Registered in February 2011, it has 15 years on the CQC register.
CQC has published 3 overall ratings for it (2016–2026), starting at Good; it has gone up 0 and down 0 times, and is now Requires Improvement.
5 reports have been published for this location, most recently on 16 May 2019.
Family reviews
No reviews yet. If you or a relative have used this care home, your review helps other families choose.
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Tower View Residential Home against its area
- Rated Requires improvement. Across Wiltshire, 89% of the 151 rated care homes are Good or Outstanding and 3 are Outstanding.
- Its rating (March 2026) is more recent than 85% of care home ratings in Wiltshire.
- With 3 beds it is smaller than 92% of care homes in Wiltshire, where the typical home has 21.
- Registered with CQC in 2011: it has been registered longer than 56% of care homes in the area.
- It lists 8 specialisms with CQC; the typical care home in Wiltshire lists 3.
- Areas CQC rated below Good: Effective (7% of care homes in Wiltshire are also rated below Good here); Well-led (13% of care homes in Wiltshire are also rated below Good here). Ask the provider what has changed since.
Benchmarked against all CQC-registered care homes in Wiltshire (Oct 2026).
Nearby options
Guides for families
Other care homes near Salisbury with recent ratings
- Fairfax HouseAug 2026
- Dunraven House and LodgeJun 2026
- Turning Point - AvondaleAug 2026
Tower View Residential Home questions answered
- When did CQC last rate Tower View Residential Home?
- The latest rating is dated 25 March 2026; ask whether there have been changes since.
- Can Tower View Residential Home care for someone with dementia?
- Yes, it is registered for dementia. Worth asking: how many staff are trained, and how routines are kept consistent.
- Is Tower View Residential Home a registered provider?
- Yes: CQC lists it as a care home under location ID 1-132076252 and was rated Requires improvement overall in March 2026.
- What is Tower View Residential Home's address?
- It is at 34 Manor Road, Salisbury, SP1 1JS.
- What kind of care can Tower View Residential Home offer?
- Its CQC registration covers residential homes, rehabilitation (illness/injury). Ask Tower View Residential Home how it would adapt if needs increase.
- How is Tower View Residential Home rated for safety and leadership?
- The five CQC areas: Safe: Good; Effective: Requires improvement; Caring: Good; Responsive: Good; Well-led: Requires improvement. Start with Safe and Well-led when reading the report.
- How much does Tower View Residential Home charge?
- Tower View Residential Home has not published its fees with us. Residential care home typically costs £1,445 a week (average 2026 self-funder fees in South West). Ask for a written quote that includes weekend and bank holiday rates.
- Who runs Tower View Residential Home?
- Tower View Residential Home is run by Mrs Eileen O'Connor-Marsh, the registered provider on the CQC register.
- How big is Tower View Residential Home?
- CQC registers Tower View Residential Home for 3 residents; ask about vacancies, room sizes and en-suite bathrooms.
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Details from the Care Quality Commission register, updated Oct 2026. Contains CQC data licensed under the Open Government Licence v3.0. Text marked "in the provider's own words" is supplied by the provider. The Care Panel is not a care provider.