Care home · St. Austell

Tregarne & Chy Koes Respite service

Rated Good by CQC Rating published 11 January 2018 Rating 8 years old
Previous provider's rating. CQC gave this rating when the service was run by a different provider. Corserv Solutions Ltd has not been inspected here yet, so ask what has changed since the handover, such as the manager and staff.
Rated 8 years ago. CQC's last published rating for this service is from January 2018. Ask what has changed since, such as the manager or the number of people they support. See nearby services rated recently.
A carer talking with women in wheelchairs Illustrative photo, not of Tregarne & Chy Koes Respite service
Address
North Street, St. Austell, PL25 5QE
Run by
Corserv Solutions Ltd (5 services)
Type of provider
Independent (private company)
Service
Residential care home
Beds
7 (registered with CQC)
Nursing care
No, residential care only (CQC registration)
Dementia
Not listed as a specialism with CQC; ask the provider
Registered with CQC
July 2024 (2 years)
Registered manager
Jamie-Lee Christie
Company check
Active, trading since 2011 (15 years), accounts up to date (Companies House 07737430)
Last CQC check
11 Jan 2018
Typical fees Estimated
£1,300–£1,590 a week for residential care. Our figure, worked out from published prices in the region; the real price may differ. How we estimate

CQC regulated activities: Accommodation for persons who require nursing or personal care

See this service on the CQC website · CQC location ID 1-19829352732

About this home

Registered with CQC as a residential care home, Tregarne & Chy Koes Respite service is based in St. Austell, run by Corserv Solutions Ltd. It supports adults of all ages, with registered specialisms in physical disabilities, learning disabilities and sight or hearing loss.

Its latest CQC rating is Good overall (January 2018). Well-led was rated Requires improvement. It is one of 17 CQC-registered care homes in and around St Austell; 14 of those are rated Good or Outstanding.

How its rating has changed

  1. Nov 2015 Good
  2. Jan 2018 Good
  3. Today Rating 8 years old

CQC rating timeline for this address.

The kitchen's hygiene score

5/5

The kitchen has a food hygiene rating of 5 (very good), from an inspection on 4 September 2017 by Cornwall. Try to visit at a mealtime: it shows how food, choice and help with eating work in practice.

From the Food Standards Agency (listed as "Chy Koes @ Tregarne"). Open Government Licence.

Area and map

Ward
St Austell Central & Gover
Parliamentary constituency
St Austell and Newquay
NHS planning area
NHS Cornwall and the Isles of Scilly Integrated Care Board
Urban or rural
Urban; further from a major town or city
Neighbourhood deprivation
Among the 20% most deprived areas in England
Postcode district
Care homes in PL25 (14)

Larger map · Plan a journey · Map © OpenStreetMap contributors

Within walking distance

  • Bus stop 270 m (3 min walk) · 17 stops within 600 m
  • Railway station St Austell, 300 m (4 min walk)
  • GP surgery Cornwall Skin Clinic, 170 m (2 min walk)
  • Pharmacy Boots, 250 m (3 min walk)
  • Shop Co-op Food, 430 m (5 min walk)
  • Park Cemetery Park, 370 m (5 min walk)
  • Café Trinity Café, 180 m (2 min walk)
  • Place of worship St John's Church, 160 m (2 min walk)
  • Library St Austell Library, 570 m (7 min walk)

Straight-line distances to the nearest of each, from OpenStreetMap (© OpenStreetMap contributors, ODbL). Walking routes are longer; check for hills and crossings if you plan to take a relative out.

Local area facts: ONS and NHS geography via postcodes.io, Open Government Licence.

Who runs it

Tregarne & Chy Koes Respite service is run by Corserv Solutions Limited (company 07737430), incorporated in 2011, 12 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 8 active directors and there is no insolvency history.

Corserv Solutions Ltd runs 5 CQC-registered services; 4 of the 4 with a rating are Good or Outstanding (100%), against 84% for the same mix of services across England.

All 5 are in Cornwall, so it is a local operator rather than a national chain.

The local picture

There are 16 other care homes within 3 miles, 13 of them rated Good or Outstanding; the nearest is North Hill House, under 0.5 miles away.

It is registered for needs that fewer services nearby cover: physical disabilities (8 of the nearest 25); sight or hearing loss (6 of the nearest 25).

Every one of the 24 nearest rated care homes has a more recent rating than this one, so ask what has changed since its inspection.

It sits in St Austell Central & Gover ward, classed by ONS as urban (further from a major town or city), among the 20% most deprived neighbourhoods in England. NHS services here are planned by NHS Cornwall and the Isles of Scilly ICB.

Within about a 10-minute walk there is a GP surgery (2 min), a pharmacy (3 min), a shop (5 min), a park (5 min), a café (2 min), a bus stop (3 min) and a railway station (4 min), which matters for residents who can go out and for visiting family.

Who they support

Taken from its CQC registration.

CQC ratings, area by area

  • SafeGood161 of 193 in Cornwall
  • EffectiveGood170 of 193 in Cornwall
  • CaringGood180 of 193 in Cornwall
  • ResponsiveGood176 of 193 in Cornwall
  • Well-ledRequires improvement41 of 193 in Cornwall

As rated by CQC, published 11 January 2018. Under each rating: how many care homes in Cornwall share it.

What it may cost

We estimate Tregarne & Chy Koes Respite service at £1,300–£1,590 a week for residential care, based on published prices in the region. Over a year that is roughly £68k–£83k.

Get the extras in writing: items such as hairdressing and outings are usually charged on top.

With savings below £23,250, Cornwall Council may contribute once it has carried out a free needs assessment.

How long it has been running

Registered in July 2024, it has 2 years on the CQC register.

CQC has published 2 overall ratings for it (2015–2018), starting at Good and staying Good every time.

The rating is 8 years old. CQC decides when to return based on risk, so age alone is not a warning sign; still, ask who the manager is now.

CQC carried the rating over from the previous provider; the new one is still awaiting inspection at this address.

Strengths and weak spots in the ratings

Area by area, Well-led is rated below Good; 4 other areas are Good.

Across Cornwall, 41 of 193 rated care homes are Requires improvement for Well-led (21%).

The Well-led findings are the part of the report to read closely; ask the manager what has been put right.

Family reviews

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Tregarne & Chy Koes Respite service in local context

  • Rated Good. Across Cornwall, 81% of the 193 rated care homes are Good or Outstanding and 5 are Outstanding.
  • Its rating (January 2018) is more recent than 3% of care home ratings in Cornwall.
  • With 7 beds it is smaller than 78% of care homes in Cornwall, where the typical home has 22.
  • Registered with CQC in 2024, it is one of the newest care homes in the area.
  • It lists 5 specialisms with CQC; the typical care home in Cornwall lists 3.
  • Areas CQC rated below Good: Well-led (22% of care homes in Cornwall are also rated below Good here). Ask the provider what has changed since.

Benchmarked against all CQC-registered care homes in Cornwall (Oct 2026).

Also nearby

Guides for families

Newer ratings near St Austell

Tregarne & Chy Koes Respite service: common questions

Can Tregarne & Chy Koes Respite service care for someone with dementia?
Not as a registered specialism. Some services still support people with mild dementia, so ask.
When was Tregarne & Chy Koes Respite service last inspected?
The latest rating is dated 11 January 2018, 8 years ago; ask whether there have been changes since.
What kind of care can Tregarne & Chy Koes Respite service offer?
Registration for Tregarne & Chy Koes Respite service covers: residential homes. Check which of these it offers today.
What is Tregarne & Chy Koes Respite service's address?
It is at North Street, St. Austell, PL25 5QE.
Is Tregarne & Chy Koes Respite service regulated by the Care Quality Commission?
Registered, yes: location 1-19829352732 on the Care Quality Commission register, listed as a care home and was rated Good overall in January 2018.
How much does care from Tregarne & Chy Koes Respite service cost?
We don't have published prices from Tregarne & Chy Koes Respite service yet. Residential care home typically costs £1,445 a week (average 2026 self-funder fees in South West). Ask for written prices covering weekends, bank holidays and any travel or set-up charges.
How is Tregarne & Chy Koes Respite service rated for safety and leadership?
CQC rates five key questions. For Tregarne & Chy Koes Respite service: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Requires improvement. Read Safe and Well-led first; they say most about reliability.
How big is Tregarne & Chy Koes Respite service?
Tregarne & Chy Koes Respite service can take up to 7 residents. Ask what is free now and about en-suite rooms.
Who runs Tregarne & Chy Koes Respite service?
On CQC's register the provider is Corserv Solutions Ltd.

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